Netgear WNDR3700 WNDR3700 Setup Manual
Netgear WNDR3700 - RangeMax Dual Band Wireless-N Gigabit Router Wireless Manual
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- Netgear WNDR3700 | WNDR3700 Setup Manual - Page 1
Dual Band Wireless-N Gigabit Router WNDR3700 Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA May 2009 208-10338-01 v1.0 - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 2
, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and RangeMax and Smart Wizard are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 3
Router 7 Updating Your Router Firmware 8 Installing Your Wireless Router Using Smart Wizard ...9 Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users 11 Connecting Your Wireless-N Gigabit Router 11 Verifying Your Connection 14 Setting Up Your Router for Internet Access - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 4
Checking the Internet Service Connection 31 Obtaining an Internet IP Address 31 Troubleshooting PPPoE 32 Troubleshooting Internet Browsing 33 Troubleshooting Connectivity Using the Ping Utility 33 Testing the Path from a PC to Your Router 33 Testing the Path from a PC to the Internet 34 - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 5
Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR® RangeMax™ Dual Band Wireless-N Router WNDR3700. Before you begin installing your router, check the package contents (see "Unpacking Your New Wireless-N Gigabit Router" on page 1). Become familiar with the front and - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 6
router. 2. Set up your wireless-N gigabit router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base. Reset Factory Settings button Figure 1 3. Place your router in an area suitable for installation (near an AC power outlet and accessible - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 7
" on page 28 for instructions on restoring your router firmware. 1. Firmware is upgrading. 2. Restore factory settings button pressed; restoring factory default settings. Power is not supplied to the router. The 11n mode at 2.4 GHz is off. The unit is operating in 11n mode at 2.4 GHz. Data is - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 8
the attached USB device. The USB device has been accepted by the Router and is ready to be used. The USB device is in use. No Ethernet cable is connected to the modem. The Ethernet cable connection to the modem has been detected. Initializing connection and obtaining an IP address. An IP address has - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 9
of the WNDR3700 router contains the items in the list that follows the figure. 12 Figure 3 3 45 The back of the wireless-N gigabit router includes: 1. A Power On/Off button. 2. An AC power adapter outlet. 3. Four local (LAN) 10/100/1000 Mbps Ethernet ports for connecting the router to local - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 10
, status lights, and default login information. Figure 4 Positioning Your Wireless Router The wireless-N gigabit router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 11
be Internet ready! If you have a Macintosh or Linux system, you need to use the manual installation method (see "Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users)" on page 11). You can set up your wireless-N gigabit router using one of two methods: • Smart Wizard Setup: The - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 12
setup activity. • The router includes an update feature that lets you check for and install updates. You must be logged in to the router to use this feature (see the Reference Manual for details). These options are discussed in "Accessing Your Router After Installation and Checking for New Firmware - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 13
to check the NETGEAR website for new router firmware; or check No to check for updates later (see "Accessing Your Router After Installation and Checking for New Firmware" in Chapter 1). 4. Follow the instructions and prompts to complete the installation. Installing Your Wireless Router Using Smart - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 14
your router (see the online User Manual for more information). You are now connected to the Internet! After connecting to the Internet, you can: • Log in to the router and check for new firmware. Refer to the bottom label for the default login information, or see the steps in "Accessing Your Router - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 15
your wireless-N gigabit router and access the Internet: - Host and Domain Name - Internet Login Name and Password (frequently an email address and password) - Domain Name Server (DNS) Addresses - Fixed or Static IP Address Your ISP should have provided you with all the information needed to connect - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 16
will connect it to the router later. 3. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the wireless-N gigabit router (3). 12 Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users) - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 17
(4) into a LAN port on the router such as LAN port 1. 4 Figure 7 Your network cables are connected, and you are ready to start your accessing the Internet. 1. First, plug in and turn on the cable or DSL modem. Wait 2 minutes. Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 18
Internet. The Internet port light (5) should be lit. If it is not, make sure that the Ethernet cable is securely attached to the wireless-N gigabit router Internet port and that the modem, and that the modem is powered on. 14 Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 19
The factory default state is reset when you use the Restore Factory Settings button. See "Restoring the Default Password and Configuration Settings" on page 40 for more information. To access your router: 1. Connect to the wireless-N gigabit router by typing http://www.routerlogin.net in the address - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 20
as any other user name or password you might use to log in to your Internet connection. 3. A greeting message displays reminding you to use the Firmware Upgrade periodically, and to take advantage of the Wireless-N feature of the router. Click the Close Window button. The Router Upgrade screen will - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 21
or see the online User Manual for this wireless-N gigabit router. If you cannot connect to the wireless router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your Control Panel. It should be set to obtain both IP and DNS server addresses automatically. For - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 22
correctly. • Contact your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 27. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. 18 Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users) - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 23
window and type http://www.routerlogin.net in the address field of your browser. Press Enter. You can enter either of these addresses to connect to your wireless router: http://www.routerlogin.net or http://www.routerlogin.com. 2. When prompted, enter the default User Name and Password (admin - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 24
of any wireless devices that connect wirelessly to the router (such as wireless adapter cards and wireless computers). For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 25
security option it supports. To set up basic wireless connectivity on your router: 1. Log in to the wireless-N gigabit router at its default LAN address of http://192.168.1.1 with the default user name of admin and default password of password, or using whatever LAN address and password you have set - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 26
the 5GHz wireless network: a. Enter the SSID name. The default is NETGEAR-5G. The SSID of any wireless adapters must match the SSID you configure in the wireless-N gigabit router. If they do not match, you will not get a wireless connection. b. Select the operating channel for the wireless mode. The - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 27
router. For a Windows PC, go to the Control Panel and select Network Connections. Check the Wireless Connections Properties and ensure that TCP/IP Properties are set to Obtain an IP address automatically. To access the Internet from any computer connected to your wireless-N gigabit router, launch - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 28
wireless settings are broadcast to the WPS-capable client. (For more information on setting up a mixed network, see the online User Manual. A link to the User Manual is on the Resource CD.) The following instructions assume that you are configuring WPS on the router for the first time and connecting - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 29
connectivity between devices connected to your router. To test basic wireless connectivity: 1. Log in to the wireless-N gigabit router at its default LAN address of http://192.168.1.1 with its default user name of admin and default password of password, or using whatever LAN address and password - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 30
obtain an IP address by DHCP from the router. Your wireless-N gigabit router is now configured to provide Internet access for your network. Your wireless-N gigabit router automatically connects to the Internet when one of your computers requires access. It is not necessary to run a dialer or login - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 31
information about troubleshooting your wireless-N gigabit router. You can find help with the following problems: • "Basic Setup Checklist" on page 27 • "Checking Basic Router Functions" on page 28 • "Troubleshooting Login Problems" on page 30 • "Checking the Internet Service Connection" on page - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 32
the correct sequence. Check the router status lights to verify correct router operation: If the Power light does not turn solid green within 2 minutes after you turn the router on, reset the router according to the instructions in "Restoring the Default Password and Configuration Settings" on page - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 33
to factory defaults. This will set the router's IP address to 192.168.1.1. This procedure is explained in "Restoring the Default Password and Configuration Settings" on page 40. If the error persists, you might have a hardware problem and should contact technical support. Power light blinks - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 34
, the router has a problem. If the Internet light is still amber 2 minutes after turning on power to the router: 1. The Internet is not accessible. Confirm that you have the correct internet setting. 2. Clear the router's configuration to factory defaults. This will set the router's IP address to - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 35
wireless-N gigabit router are turned on. Obtaining an Internet IP Address If your wireless-N gigabit router is unable to access the Internet, and your Internet light is amber or blinking amber, check the wireless-N gigabit router to see if it is able to get an Internet IP address from your service - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 36
several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your ISP. Unless you connect manually, the wireless-N gigabit router will not authenticate using PPPoE until data is transmitted to the network. 32 Troubleshooting - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 37
of the LAN TCP/IP setup IP address, which should match the default gateway IP address on your computer. Troubleshooting Connectivity Using the Ping Utility Most computers and routers have a diagnostic utility called ping that sends an request to a target device. The device then replies. The ping - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 38
path between your computer and the wireless-N gigabit router works correctly, test the path from your PC to the Internet. From the Windows Start > Run... menu, type: PING -n 10 where is the IP address of a remote device such as your ISP's DNS server. 34 Troubleshooting - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 39
Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway. • Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device. • If your ISP assigned a host - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 40
36 Troubleshooting - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 41
for the RangeMax Dual Band Wireless-N Gigabit Router . Table 4. Wireless Router Default Configuration Settings Feature Default Setting Smart Wizard Router Login Router Login URL Login name (case-sensitive) printed on product label Login password (case-sensitive) printed on product label Internet - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 42
Disabled Broadcast SSID Enabled Country/Region United States in the US, otherwise varies by region 11N 5GHz Channel 11N 2.4GHz Channel Auto Autoa Operating Mode Up to 300Mbps at 5GHz and 145Mbps at 2.4GHz Output Power Full a. Maximum Wireless signal rate derived from IEEE Standard 802.11 - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 43
, lower actual data throughput rate. Auto Rate Sensing 2.4 Ghz & 5 Ghz Standards IEEE 802.11n draft version 2.0 IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz IEEE 802.11n, IEEE 802.11a 5.0 GHz Limited by the amount of wireless network traffic generated by each node. Typically 30-70 nodes. 2.412 - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 44
128-bit WEP, WPAPSK and WPA2-PSK. Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router's user name to admin, the password to password, and the IP address to 192.168.1.1. This procedure will erase all the current - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 45
links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 5. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 46
42 Related Documents - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 47
our telephone support service. Product updates and Web support are always available by going to http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website. When the wireless-N gigabit router is connected to the Internet, click - Netgear WNDR3700 | WNDR3700 Setup Manual - Page 48
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May 2009
208-10338-01
v1.0
NETGEAR
, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
Dual Band Wireless-N
Gigabit Router WNDR3700
Setup Manual