Netgear WNDR3700v3 WNDR3700v3 Setup Manual
Netgear WNDR3700v3 Manual
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- Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 1
N600 Wireless Dual Band Gigabit Router WNDR3700v3 Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA May 2011 208-10774-02 v1.0 - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 2
, Inc. All rights reserved. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR. Inc. ad/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 3
Options 20 Setting Your SSID and Wireless Security Manually 20 Using Push 'N' Connect (WPS) to Configure Your Wireless Network 23 Testing Basic Wireless Connectivity 24 Troubleshooting...26 Basic Setup Checklist ...26 Checking Basic Router Functions 27 Troubleshooting Login Problems 29 - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 4
Internet IP Address 30 Troubleshooting PPPoE 31 Troubleshooting Internet Browsing 32 Troubleshooting Connectivity Using the Ping Utility 32 Testing the Path from a PC to Your Router 32 Testing the Path from a PC to the Internet 33 Technical Specifications ...35 Default Configuration Settings - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 5
slide-on stand for your N600 wireless gigabit router • An AC power adapter (varies by region) • A yellow Ethernet cable • NETGEAR Installation Guide • The Resource CD, which includes: - The Smart Wizard™ Installation Assistant (Autorun.exe) - A PDF version of this manual - A link to the online User - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 6
. 2. Set up your N600 wireless gigabit router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base. Reset Factory Settings button Figure 1 3. Place your router in an area suitable for installation (near an AC power outlet and accessible to - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 7
27 for instructions on restoring your router firmware. 1. Firmware is upgrading. 2. Restore factory settings button pressed; restoring factory default settings. No Ethernet cable is connected to the modem. The Ethernet cable connection to the modem has been detected. An IP address has been received - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 8
Green Description No USB device is connected, or the "Safely Remove Hardware" The USB device has been accepted by the Router and is ready to be used. The work. For more information on modes, see "Configuring Your Wireless Settings and Security Options" on page 20, and the online Reference Manual - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 9
WNDR3700v3 router contains the items in the list that follows the figure. Figure 3 1 2 34 5 The back of the N600 wireless gigabit router includes: 1. A USB 2.0 port ports for connecting the router to local computers. 3. An Internet (WAN) 10/100/1000 Mbps Ethernet port for connecting the router - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 10
identify the security PIN, serial number, port connectors, status lights, and default login information. Figure 4 Positioning Your Wireless Router The N600 wireless gigabit router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 11
your router manually, for best results, install and set up your router in this order: 1. Install and connect your wireless router to your network (see "Connecting Your N600 Wireless Gigabit Router" on page 11). 2. Set up your wireless router for Internet access (see "Setting Up Your Router for - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 12
assistant lets you check for and install updates as part of the setup activity. • The router includes an update feature that lets you check for and install updates. You must be logged in to the router to use this feature (see the Reference Manual for details). These options are discussed in - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 13
first used to set up your Internet service. The NETGEAR Smart Wizard takes you through the procedure to connect your router and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network. The Smart Wizard guides you through the setup and configuration - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 14
now connected to the Internet! After connecting to the Internet, you can: • Log in to the router and check for new firmware. Refer to the bottom label for the default login information, or see the steps in "Accessing Your Router After Installation and Checking for New Firmware" on page 19. • Set up - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 15
"automatically obtain an IP address" using DHCP and "Obtain DNS server address automatically." You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Installing Your Wireless Router Manually (Advanced and Linux Users - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 16
modem (2). You will connect it to the router later. 3. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the N600 wireless gigabit router (3). Installing Your Wireless Router Manually (Advanced and Linux - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 17
step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1. 4 Figure 7 Your network cables are connected, and you are ready to start your network. It could prevent you from accessing the Internet. Installing Your Wireless Router Manually (Advanced and Linux Users) 13 - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 18
power cord into your N600 wireless gigabit router and into a power outlet. Wait 1 minute. 3. Last, turn on your computer. It might take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 19
your wireless router manually, you must log in to your N600 wireless gigabit router to set it up initially and to make any changes to your wireless router's settings later. The factory default state is reset when you use the Restore Factory Settings button. See "Restoring the Default Password and - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 20
as any other user name or password you might use to log in to your Internet connection. A progress bar will display, checking for a new version of the firmware. 3. If new firmware is available, click Yes, and the router will automatically upgrade itself with the latest firmware. Do not try to go - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 21
save your settings and complete your connection. You are now connected to the Internet! The N600 wireless gigabit router home page will display. To complete your router setup and to configure your wireless network, see "Accessing Your Router After Installation and Checking for New Firmware" on page - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 22
correctly. • Contact your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 26. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Wireless Router Manually (Advanced and Linux Users) 18 - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 23
your wireless setup. When you log in to the browser, you will be prompted to check for firmware updates from the NETGEAR update server. Accessing Your Router After Installation and Checking for New Firmware The Smart Wizard only appears when you run the CD. If you want to change the settings after - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 24
can be implemented on this router, see the online User Manual. A link to the User Manual is on the Resource CD. Setting Your SSID and Wireless Security Manually To specify the wireless settings, you must know the following: • Name (11N 2.4 GHz SSID). The default is NETGEAR. • Name (11N 5 GHz SSID - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 25
supports. To set up basic wireless connectivity on your router: 1. Log in to the N600 wireless gigabit router at http://www.routerlogin.net, with the default user name of admin and default password of password, or using whatever LAN address and password you have set up. 2. Select Wireless Settings - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 26
network name) as the router. 2. Check that the wireless adapter on each computer can support the mode and security option that you selected. (If you have a question, see the online User Manual or review the settings you selected in "Configuring Your Wireless Settings and Security Options" on - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 27
and is able to obtain an IP address by DHCP from the router. For a Windows PC, go to the Control Panel and select Network Connections. Check the Wireless Connections Properties and ensure that TCP/IP Properties are set to Obtain an IP address automatically. To access the Internet from any computer - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 28
test connectivity between devices connected to your router. To test basic wireless connectivity: 1. Log in to the N600 wireless gigabit router at http://www.routerlogin.net, using the default user name of admin and default password of password, or using whatever LAN address and password you have set - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 29
an IP address by DHCP from the router. Your N600 wireless gigabit router is now configured to provide Internet access for your network. Your N600 wireless gigabit router automatically connects to the Internet when one of your computers requires access. It is not necessary to run a dialer or login - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 30
information about troubleshooting your N600 wireless gigabit router. You can find help with the following problems: • "Basic Setup Checklist" on page 26 • "Checking Basic Router Functions" on page 27 • "Troubleshooting Login Problems" on page 29 • "Checking the Internet Service Connection" on page - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 31
solid green within 2 minutes after you turn the router on, reset the router according to the instructions in "Restoring the Default Password and Configuration Settings" on page 38. Checking Basic Router Functions After you turn on power to the router, check that the following sequence of events has - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 32
will set the router's IP address to 192.168.1.1. This procedure is explained in "Restoring the Default Password and Configuration Settings" on page 38. If the error persists, you might have a hardware problem and should contact technical support. Power light blinks green The router firmware is - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 33
was supplied with the N600 wireless gigabit router. See "Connecting Your N600 Wireless Gigabit Router" on page 11 for instructions. For more information on WPS functionality and advanced features, see the online Reference Manual. Troubleshooting Login Problems If you are unable to log in to the - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 34
1. Log in to the N600 wireless gigabit router. 2. Select Router Status under Maintenance on the main menu to check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your N600 wireless gigabit router has not obtained an IP address from your service provider. Troubleshooting 30 - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 35
router is unable to obtain an IP address from the your service provider, the problem might be one of the following: • Your service provider might require a login. Ask your service provider whether they require PPP over Ethernet (PPPoE) login. • The service name, user name, and password might be set - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 36
case, you can log in to the router using www.routerlogin.net to verify its LAN IP address. Select LAN Setup under Advanced on the main menu. Take note of the LAN TCP/IP setup IP address, which should match the default gateway IP address on your computer. Troubleshooting Connectivity Using the Ping - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 37
card. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. - Verify that the IP address for your router and your computer are correct and that the addresses on both begin with 255.255.255.0. Testing the - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 38
that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC's Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway. • Check to see - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 39
on admin product label Login password (case-sensitive) printed password on product label Internet Connection WAN MAC address Use default hardware address MTU Size 1500 Local Network Router LAN IP address printed on 192.168.1.1 product label (also known as modem IP address) Router Subnet - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 40
Table 4. Wireless Router Default Configuration Settings (continued) Feature Default Setting Firewall Inbound (communications Power Adapter North America United Kingdom, Australia Europe All regions (output) TCP/IP, RIP-1, RIP-2, DHCP PPP over Ethernet (PPPoE) 120V, 60 Hz, input 240V, 50 Hz - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 41
Table 4. Wireless Router Default Configuration Settings (continued) Feature Default Setting Physical Specifications Dimensions Weight Environmental Rates Frequency Data Encoding Maximum Computers Per Wireless Network Operating Frequency Ranges (2.4GHz) 10BASE-T, or 100BASE-Tx/1000BASE-Tx, RJ-45 - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 42
128-bit WEP, WPAPSK and WPA2-PSK. Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router's user name to admin, the password to password, and the IP address to 192.168.1.1. This procedure will erase all the current - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 43
links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 5. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation - Netgear WNDR3700v3 | WNDR3700v3 Setup Manual - Page 44
support service. Product updates and Web support are always available by going to http://www.netgear.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website. When the N600 wireless gigabit router is connected with the instructions, may cause
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May 2011
208-10774-02
v1.0
NETGEAR
, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
N600 Wireless Dual Band
Gigabit Router
WNDR3700v3 Setup
Manual