Oki B420dn B410//B420/B430 User Guide (English)
Oki B420dn Manual
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- Oki B420dn | B410//B420/B430 User Guide (English) - Page 1
- Oki B420dn | B410//B420/B430 User Guide (English) - Page 2
Copyright © 2008 by Oki Data. All Rights Reserved Document Information B410d/B410dn/B420dn/B430dn User's Guide P/N 59309301, Revision 1.0 drivers and manuals are available from the web site: http://www.okiprintingsolutions.com Trademark Information Oki, OkiLAN are registered trademarks of Oki - Oki B420dn | B410//B420/B430 User Guide (English) - Page 3
30 Installing paper 30 Paper Tray 30 Multi purpose tray and manual feed tray 32 Paper feed, size and media setting 33 B410d and B410dn 33 B420dn, B430dn 34 Interfaces 36 Printer drivers 37 Windows operating systems 37 Installed options 37 Macintosh operating systems 37 Installed - Oki B420dn | B410//B420/B430 User Guide (English) - Page 4
to replace the toner cartridge 61 Replacing the toner cartridge 61 Image drum life 65 When to replace the image drum 65 Replacing the image drum 65 Generating a cleaning page 67 B410d and B410dn 67 B420dn, B430dn 67 Cleaning the LED array 69 Troubleshooting 70 Status and error messages - Oki B420dn | B410//B420/B430 User Guide (English) - Page 5
cartridges. Any other toner cartridge may not operate at all, even if it is described as "compatible", and if it does work, your product's performance and print quality may be degraded. Specifications subject to change without notice. All trademarks acknowledged. Notes, Cautions and Warnings > 5 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 6
this valuable resource among users on your office network. > Multi Purpose tray for B420dn and B430dn: to extend the range of media your printer can accommodate (capacity 50 sheets (64g/m²) or 10 envelopes), and can also use as manual duplex. > Manual Feed tray for B410d and B410dn: to feed single - Oki B420dn | B410//B420/B430 User Guide (English) - Page 7
MANUAL This manual is the user's guide (check the Oki Printing Solutions website, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below: > Quick Setup Poster: easy to follow graphical instructions for quick printer - Oki B420dn | B410//B420/B430 User Guide (English) - Page 8
ABBREVIATION Ctrl dpi DIMM d n LED NIC PCL PS PSE RAM MEANING Control dots per inch Dual In-line Memory Module duplex network card installed Light Emitting Diode Network Interface Card Printer Control Language PostScript (emulation) PostScript Emulation Random Access Memory About this manual > 8 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 9
sheets for B420dn.) 8. Paper Tray level indicator 9. ON/OFF switch 10. Rear Output cover 11. LED array 12. Image drum 13. Manual Feed Tray (only for B410d, B410dn and B420dn; single sheet feed) (shown in open position) 14. Toner cartridge 15. Fuser unit 16. Top cover Printer components > 9 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 10
22 17. Power cable connection 18. Duplex unit 19. Parallel interface connection 20. USB interface connection 21. LAN interface connection (only for B410dn, B420dn and B430dn) 22. Test button (only for B410dn, B420dn and B430dn) 23. Memory panel (to upgrade your printer's memory RAM DIMM) 24. Cooling - Oki B420dn | B410//B420/B430 User Guide (English) - Page 11
as it provides the B410d and B410dn, the equivalent of the menu control panel on the B420dn, B430dn (See "Printer drivers" on page 37 for installation of the Printer Menu Setup Tool.) B410D AND B410DN OPERATOR PANEL The B410d and B410dn operator panel consists of 2 indicating LEDs, an LCD (3) and - Oki B420dn | B410//B420/B430 User Guide (English) - Page 12
and processing data during printing or the printer is resetting. There is a printing error, for example, a problem with paper, the cover is open or the paper tray is empty while a job is processing. There is a minor error with the printer, for example, toner is low and the image drum needs to - Oki B420dn | B410//B420/B430 User Guide (English) - Page 13
printer is switched on with the main power switch. The LED indicators blink when the printer has reset to the default settings. CHANGING LANGUAGE The default language used by your printer run automatically when you install the printer driver. Follow the instructions provided by this utility to set - Oki B420dn | B410//B420/B430 User Guide (English) - Page 14
various items stored within the printer. ITEM PRINT MENU MAP NETWORK PRINT FILE LIST PRINT PCL FONT PRINT PPR FONT PRINT FX FONT DEMO1 PRINT ERROR LOG USAGE REPORT ACTION EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE REMARKS B410dn only Is displayed only when 'USAGE - Oki B420dn | B410//B420/B430 User Guide (English) - Page 15
various print job related functions. ITEM COPIES DUPLEX MANUAL PAPER FEED AUTO TRAY SWITCH TRAY SEQUENCE MEDIA CHECK RESOLUTION TONER SAVE MODE ORIENTATION LINES PER PAGE EDIT SIZE DEFAULT 1 OFF OFF TRAY1 ON DOWN ENABLE 600DPI DISABLE PORTRAIT 64 LINES CASSETTE SIZE REMARKS Media menu This menu - Oki B420dn | B410//B420/B430 User Guide (English) - Page 16
CLRABLE WARNING AUTO CONTINUE MANUAL TIMEOUT TIMEOUT INJOB TIMEOUT LOCAL TIMEOUT NET LOW TONER JAM RECOVERY ERROR REPORT DEFAULT 10 MIN AUTO EMULATION ONLINE ON 60 SEC 40 SEC 40 SEC 90 SEC CONTINUE ON OFF REMARKS B410dn only PCL Emulation This menu controls the printer's PCL emulation. ITEM FONT - Oki B420dn | B410//B420/B430 User Guide (English) - Page 17
SET-2 IBM-437 DISABLE NORMAL 6 LPI OFF CR LF 80 COLUMN 11.7 INCH 0.0 INCH 0.0 INCH DISABLE SAME FX Emulation This menu controls the printer's FX emulation. ITEM CHARACTER PITCH CHARACTER SET SYMBOL SET LETTER O STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTION LINE LENGTH FORM LENGTH TOF - Oki B420dn | B410//B420/B430 User Guide (English) - Page 18
the operation of the printer's USB data interface. ITEM USB SOFT RESET SPEED SERIAL NUMBER DEFAULT ENABLE ENABLE 480 Mbps ENABLE REMARKS Network menu This menu controls the operation of the printer's 10Base-T/100Base-TX network interface. NOTE This is applicable to the B410dn model. ITEM TCP/IP - Oki B420dn | B410//B420/B430 User Guide (English) - Page 19
various printer maintenance functions. ITEM MENU RESET replacement consumables to hand and you need to know how soon you will need them. ITEM DRUM LIFE TONER DEFAULT REMAINING% REMAINING% REMARKS An indication of the remaining drum life. An indication of how much toner is left in the cartridge - Oki B420dn | B410//B420/B430 User Guide (English) - Page 20
a list of the menu settings and a demo print page. See "Online button" on page 12. Using the Printer Menu Setup Tool 1. Select Start > All Programs > Okidata > Printer Menu Setup Tool. The Printer Menu is displayed. 2. Expand the Information Menu. 3. To print a demo page or Menu Map, select either - Oki B420dn | B410//B420/B430 User Guide (English) - Page 21
LED DATA displayed (press and hold for five seconds), it forces the printer to print out the remaining data in the printer data. FLASHING indicates processing data. OFF indicates Offline. 8. Attention indicator (red). ON indicates a warning (e.g. low toner). FLASHING indicates an error, (e.g. toner - Oki B420dn | B410//B420/B430 User Guide (English) - Page 22
driver. Factory default settings are shown in the following tables. Information menu This menu provides a quick method of listing various items stored within the printer. ITEM PRINT MENU MAP NETWORK PRINT FILE LIST PRINT PCL FONT PRINT PSE FONT PRINT PPR FONT PRINT FX FONT DEMO 1 PRINT ERROR - Oki B420dn | B410//B420/B430 User Guide (English) - Page 23
RESOLUTION TONER SAVE MODE ORIENTATION LINES PER PAGE EDIT SIZE DEFAULT DO NOT USE ENABLE 1200DPI DISABLE PORTRAIT 64 LINES printer settings to suit the way you prefer to work. ITEM POW SAVE TIME PERSONALITY PARA PS-PROTOCOL USB PS-PROTOCOL NET PS-PROTOCOL CLRABLE WARNING AUTO CONTINUE MANUAL - Oki B420dn | B410//B420/B430 User Guide (English) - Page 24
NET LOW TONER JAM RECOVERY ERROR REPORT START UP DEFAULT 90 SEC CONTINUE ON OFF OFF PCL emulation This menu controls the printer's PCL OFF CR LF NORMAL ON 4 1 5 PPR Emulation This menu controls the printer's PPR emulation. ITEM CHARACTER PITCH FONT CONDENSE CHARACTER SET SYMBOL SET LETTER O - Oki B420dn | B410//B420/B430 User Guide (English) - Page 25
LPI OFF CR 80 COLUMN 11.7 INCH 0.0 INCH 0.0 INCH DISABLE SAME REMARKS REMARKS Parallel menu This menu controls the operation of the printer's parallel data interface. ITEM PARALLEL BI-DIRECTION ECP ACK WIDTH ACK/BUSY TIMING I-PRIME OFFLINE RECEIVE DEFAULT ENABLE ENABLE ENABLE NARROW ACK IN BUSY - Oki B420dn | B410//B420/B430 User Guide (English) - Page 26
This menu controls the operation of the printer's USB data interface. ITEM USB SOFT RESET SPEED OFFLINE RECEIVE SERIAL NUMBER DEFAULT ENABLE DISABLE 480Mbps DISABLE ENABLE REMARKS Network menu This menu controls the operation of the printer's 10Base-T/100Base-TX network interface. ITEM TCP - Oki B420dn | B410//B420/B430 User Guide (English) - Page 27
printer maintenance functions. ITEM MENU RESET SAVE replacement consumables to hand and you need to know how soon you will need them. ITEM DRUM LIFE TONER DEFAULT REMAINING% REMAINING% REMARKS An indication of the remaining drum life. An indication of how much toner is left in the cartridge - Oki B420dn | B410//B420/B430 User Guide (English) - Page 28
PRINTING MENU SETTINGS Current menu settings can be confirmed by printing a Menu Map, using the control panel. 1. Press the Menu or press button. button until the INFORMATION MENU is available, then 2. Press the or button until the display prompts you to print the menu map. 3. Press the - Oki B420dn | B410//B420/B430 User Guide (English) - Page 29
guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled "Paper and tray information" in the "Specifications" chapter. NOTE The reference to Manual Feed Tray is for the B410d and B410dn models and the Multi Purpose Tray is for - Oki B420dn | B410//B420/B430 User Guide (English) - Page 30
when selecting postcards for use in your printer: > Always manually feed single postcards using the Manual Feed Tray or Multi Purpose Tray, depending on your printer model. > Use unfolded double postcards. > Use postcards designed for use in laser type printers > Do not use postcards used for ink - Oki B420dn | B410//B420/B430 User Guide (English) - Page 31
guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly. 4. Replace the tray in the printer this path, regardless of driver settings. Always use this tray in conjunction with the Manual Feed Tray, Multi Purpose - Oki B420dn | B410//B420/B430 User Guide (English) - Page 32
paper supports (2), and adjust the paper guides to the width of the paper (4). B410: Pull down the Manual Feed Tray (1), and adjust the paper guides Manual Feed Tray. 5 B420/B430 > For single-sided printing on headed paper load the paper with the pre-printed side up and top edge into the printer - Oki B420dn | B410//B420/B430 User Guide (English) - Page 33
will cause the image not to fuse fully into heavyweight paper. NOTE Although media properties can be set in the printer driver for particular jobs, when filling a tray with media it is recommended that you manually set the printer to match the media as described here. B410D AND B410DN You can change - Oki B420dn | B410//B420/B430 User Guide (English) - Page 34
will display an error message. > The following printer settings are given as a guide only. Some software applications require the paper feed, size and media settings to be selected from within the application (page setup). > Although media properties can be set in the printer driver for particular - Oki B420dn | B410//B420/B430 User Guide (English) - Page 35
the selected paper size. 4. Press the Cancel or Online or the button repeatedly to exit the MENU mode. 5. Select the correct paper settings in the printer driver before printing the file. Media type and weight Set media type and weight as follows: CAUTION! If media type or media weight are not - Oki B420dn | B410//B420/B430 User Guide (English) - Page 36
directly to a stand alone computer proceed to the chapter entitled "Printer Drivers". If your printer is to be installed as a network printer, please refer to the relevant section in the User's Guide for the network interface card for further details on how to configure the network connection - Oki B420dn | B410//B420/B430 User Guide (English) - Page 37
this CD for the latest information on printer driver installation. WINDOWS OPERATING SYSTEMS 1. With Windows running, insert the printer driver CD-ROM (CD1) into your CD- Software Utilities. 6. For the B410d and B410dn only, once the driver has been installed, the Printer Menu Setup tool (at right) - Oki B420dn | B410//B420/B430 User Guide (English) - Page 38
click Properties a new window opens which contains a short list of the printer settings available in the driver, which you can choose for this document. The settings available from within your application are only those which you may want to change for specific applications or documents. Settings - Oki B420dn | B410//B420/B430 User Guide (English) - Page 39
should also be the same as the size of paper you will feed into the printer. 2. You can choose the source of the paper to feed, which may be Tray 1 (the standard paper tray), Manual Feed Tray (B410d and B410dn), Tray 2 (if you have the optional second paper tray installed) or the Multi Purpose - Oki B420dn | B410//B420/B430 User Guide (English) - Page 40
refer to "Overlays and Macros (Windows only)" on page 55. The Overlays button also offers guidelines on how to carry out manual duplex printing. 4. In Raster (bitmap) mode, processing of the page image is done in the computer leaving little processing for the printer to do, although the file size - Oki B420dn | B410//B420/B430 User Guide (English) - Page 41
. Selecting a setting determines the degree of detail with which a graphics image will be printed. Mesh determines that a screen of dots is used or de-select the check-box to enable greyscale printing. 4. You can manually adjust lightness (the higher the setting the lighter the print) and contrast - Oki B420dn | B410//B420/B430 User Guide (English) - Page 42
. You can also set it to print a booklet. 5. Click the Advanced button to be able to set further document options as follows: My Printer Advanced Options 1 2 3 1. Select the required printed paper size. 2. You can substitute another font for TrueType Font. 3. You can set other document options as - Oki B420dn | B410//B420/B430 User Guide (English) - Page 43
options tab 3 4 1 5 2 6 1. The output resolution of the printed page can be set as follows. > The ProQ1200 for B410d and B410dn setting prints at 2400 x 600dpi. This setting requires the most printer memory and takes the longest to print. It is the best option for printing photographs. > The High - Oki B420dn | B410//B420/B430 User Guide (English) - Page 44
Windows only)" on page 55. The Overlays button also offers guidelines on how to carry out manual image printing and negative image printing. 6. A single on-screen button restores the default settings. SETTING FROM WINDOWS CONTROL PANEL When you open the driver properties window directly from Windows - Oki B420dn | B410//B420/B430 User Guide (English) - Page 45
5. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print. If a mismatch is detected, the is held in the print queue and does not print until the printer setup is changed and the document restarted from the print queue. Mismatched - Oki B420dn | B410//B420/B430 User Guide (English) - Page 46
a separator page that prints between documents. This is particularly useful on a shared printer to help each user find their own documents in the output stack. NOTE The above features are provided by the Windows XP operating system and will vary with other operating systems. Device options tab In - Oki B420dn | B410//B420/B430 User Guide (English) - Page 47
. 2. You can make a variety of font settings depending on your application. 3. You can set which optional upgrades are installed on your printer. See the chapter entitled "Installing options". PRINTER SETTINGS IN MACINTOSH Refer to the readme file on the driver CD and the online help provided in the - Oki B420dn | B410//B420/B430 User Guide (English) - Page 48
is Enabled, 10 minutes. CHANGING THE LENGTH OF TIME BEFORE ENTERING POWER SAVING MODE B410d and B410dn Use the Menu Setup Tool 1. Select Start > Programs > Oki Data > OKI B410 printer Menu Setup Tool > Printer Menu Setup Tool. 2. Double-click System Configuration Menu then select Power Save Time - Oki B420dn | B410//B420/B430 User Guide (English) - Page 49
B420dn and B430dn Use the Printer Menu via the Operator Panel 1. Press the Menu or button until Maintenance Menu appears. Press . 2. Press or until Power Save appears. Press . 3. Press or until - Oki B420dn | B410//B420/B430 User Guide (English) - Page 50
printer has the option of Auto Duplex and Manual Duplex printing. NOTE The steps in the process relate to Windows XP PCL. Other operating system windows 2. Select the input tray: Tray1 (or optional Tray2), or Manual Feed Tray (B410d and B410dn), or Multi Purpose Tray (B420dn, B430dn) from the Source - Oki B420dn | B410//B420/B430 User Guide (English) - Page 51
USING THE PAPER TRAY (WINDOWS ONLY) NOTE Manual Duplex printing is available only for Windows PCL Driver. You cannot use A6 paper size for printing from Tray 1 or Tray 2 (option). To carry out 2-sided, or Manual Duplex Printing you must pass paper through the printer twice. 1. Ensure that there - Oki B420dn | B410//B420/B430 User Guide (English) - Page 52
Tray, ensuring that the printed side is facing up and the bottom of the page facing into the printer (4). 4 9. Close the Paper Tray and press the Online button. The message window should disappear from your screen and the document finishes printing the remaining pages of your document. NOTE You - Oki B420dn | B410//B420/B430 User Guide (English) - Page 53
MANUAL FEED TRAY (B410D AND B410DN) OR THE MULTI-PURPOSE TRAY (B420DN AND B430DN) NOTE You can use A4, A5, A6, B5, Letter, Legal 13 and 14, Statement, Executive and Custom paper sizes, using paper stocks from 60 - 124g/ m2. 1. Position the paper guides on the Manual Manual Feed Tray (B410 B410 Manual - Oki B420dn | B410//B420/B430 User Guide (English) - Page 54
SHORT EDGE. 8. Press the Online button. The remaining page(s) of your document print on the blank side of the paper, one sheet at a time as you feed it into the B410 Manual Feed Tray or the stack of pages from the Multi-Purpose Feeder (B420 and B430). 2-sided printing > 54 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 55
overlay image and save it. 2. Open your application's Print... dialogue. 3. Make sure that the selected printer name (1) is 1 3 that of your PostScript printer driver. 2 4. Select the Print To File (2) option. 5. Click the Properties button (3) to open the Document Properties window. 6. On - Oki B420dn | B410//B420/B430 User Guide (English) - Page 56
the message "Command Issued" appears confirming that the download is complete, click OK to clear the message. TEST PRINTING THE OVERLAY 1. Click on the printer icon for the relevant printer and choose Printers→Test Form. 2. In the Test PostScript Form window, to test each overlay select it and click - Oki B420dn | B410//B420/B430 User Guide (English) - Page 57
dialogue and choose any options you will require, ensuring that the target printer is your PostScript printer driver in which the overlays have been defined. 3. Click the Properties button to open the Printing Preferences window. 4. On the Overlays tab, choose Use Overlay from the drop-down list - Oki B420dn | B410//B420/B430 User Guide (English) - Page 58
printer driver. 2 4. Select the Print To File (2) option. 5. When prompted for a print file name, enter a meaningful name with the extension .PRN . 6. Close your application. CREATE AND DOWNLOAD MACROS 1. From the Windows turn off (deselect) the "Configure Image Data," "Palette ID" and "Palette - Oki B420dn | B410//B420/B430 User Guide (English) - Page 59
→Send Project Files to Printer to download the project to the printer. 10. When the message "Command Issued" appears confirming that the download is complete, click OK to clear the message. TEST PRINTING THE MACRO 1. Choose Printers→Test Macro. 2. In the Test Macro window, enter its ID number - Oki B420dn | B410//B420/B430 User Guide (English) - Page 60
and choose any options you will require, ensuring that the target printer is your PCL printer driver in which the overlays have been defined. 3. Click the Properties button to open the Printing Preferences window. 4. On the Overlay tab, check the Use active overlays checkbox (1). 1 5. In - Oki B420dn | B410//B420/B430 User Guide (English) - Page 61
CONSUMABLES AND MAINTENANCE This section deals with the replacement of the toner cartridge and image drum and general maintenance. CONSUMABLE ORDER DETAILS ITEM Toner, 3.5K: B410d/B410dn/B420dn/B430dn Toner, 7K: B420dn, B430dn Toner, 10K: B420dn Image drum LIFE ORDER NO. 3500 Letter/A4 @ 5% ISO/ - Oki B420dn | B410//B420/B430 User Guide (English) - Page 62
Pull the colored lever (1) on the right side of the toner cartridge towards the front of the printer to close the cartridge then remove the used toner cartridge (2). 2 1 4. Clean the top of the ID unit with a clean, lint free cloth. 5. Put the cartridge down gently onto a piece of paper to prevent - Oki B420dn | B410//B420/B430 User Guide (English) - Page 63
distribute the toner evenly inside the cartridge. 3 4 8. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge (4). 9. Holding the cartridge by its top center with the colored lever to the right (5), lower it into the printer over the image drum unit from - Oki B420dn | B410//B420/B430 User Guide (English) - Page 64
lever towards the rear of the printer (8). Push the lever all the way forward until the pointers on the drum and the toner are aligned (8a). This will lock the cartridge into place and release toner into the image drum unit. 8 8a 12. Gently wipe the LED array surface (9) with a soft tissue. 9 13 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 65
. Access to a live machine's interior can cause electric shock. NOTE > It is recommended that you change the toner cartridge and clean the LED array at the same time as you change the image drum. > The B430dn model has been illustrated below. The principles are the same for all the models of this - Oki B420dn | B410//B420/B430 User Guide (English) - Page 66
cartridge onto the new image drum unit and release toner into it. 9. Holding the complete assembly by its top center, lower it into place in the printer locating the pegs (1 & 2) at each end into their slots in the sides of the printer cavity (3). 2 1 3 10. Gently wipe the LED array surface with - Oki B420dn | B410//B420/B430 User Guide (English) - Page 67
If subsequent printing appears faded or uneven, try replacing the toner cartridge. Using the Online button 1. Press the Online button to take the printer OFF LINE. 2. Open the Manual Feed Tray and insert a sheet of Letter/A4 plain paper between the paper guides, for loading paper See "Multi purpose - Oki B420dn | B410//B420/B430 User Guide (English) - Page 68
5. Press the button. 6. The printer grips the paper and prints a cleaning page. The printer should now be ON LINE. 7. If subsequent printing appears faded or uneven, try replacing the toner cartridge. Consumables and maintenance > 68 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 69
CLEANING THE LED ARRAY Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. Wipe the LED array gently with a soft tissue. Consumables and maintenance > 69 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 70
TROUBLESHOOTING STATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The LCD on the printer operator panel provides the self-explanatory - Oki B420dn | B410//B420/B430 User Guide (English) - Page 71
. Do not touch it. CAUTION! Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends or from the top. Never touch the surface of the green drum inside the image drum unit. Troubleshooting > 71 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 72
surface. 4. Remove any jammed sheets from the paper path. 5. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 & 2) correctly locate into the slots on each side of the printer (3). 2 1 3 6. Lower the top cover but do not press down to latch it closed yet. This will - Oki B420dn | B410//B420/B430 User Guide (English) - Page 73
unit (1) and check for any paper in this area. Remove any paper and replace the duplex unit. 1 2 > If the paper is difficult to remove, push the cover in the arrow direction, raise it and remove the paper. 9. Open the Multi Purpose Tray (1) (Manual Feed Tray for B410d and B410dn). Troubleshooting - Oki B420dn | B410//B420/B430 User Guide (English) - Page 74
caused by using paper exposed to high humidity. Reinstall image drum cartridge. Install new toner cartridge. Install new toner cartridge. Clean LED array. Change paper to a smoother laser bond or use a humidifier. Contact service. Generate a cleaning page, repetitive marks may be temporary. Change - Oki B420dn | B410//B420/B430 User Guide (English) - Page 75
print. Dirty rollers; toner dropped inside printer or image drum problem. Replace image drum and toner. Contact service. Printed page is light/ blurred. Is toner low? Is paper meant for laser printers? Replace toner cartridge. Use recommended paper. LED array is dirty. Clean LED array. Bold - Oki B420dn | B410//B420/B430 User Guide (English) - Page 76
PROBLEMS SYMPTOM PROBLEM SOLUTION Paper Jams occur frequently. Multiple sheets of paper are fed at the same time. The printer is tilted. Paper is too thick or too thin. Paper is moist, folded, creased or warped. Paper is not aligned. Only one sheet of paper is loaded in the Paper tray or Manual - Oki B420dn | B410//B420/B430 User Guide (English) - Page 77
in your software. HARDWARE PROBLEMS SYMPTOM PROBLEM SOLUTION Graphic image prints partly on one page, partly on the next. When you try to print nothing happens, but printer indicates it is ready to receive data. Garbage prints. Printer freezes or displays error message when computer is rebooted - Oki B420dn | B410//B420/B430 User Guide (English) - Page 78
: > 128 and 256MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files > Second paper tray: to increase your printer's paper handling capacity by 530 sheets (75g/m²) INSTALLING OPTIONS ORDER NUMBERS 128MB RAM DIMM 256MB RAM DIMM Second Paper Tray (Tan - Oki B420dn | B410//B420/B430 User Guide (English) - Page 79
Interfaces Processor Memory Printer/Fuser life Toner life SPECIFICATION B410d, B410dn and B420dn: 369mm x 395mm x 268mm (W x D x H) B420dn, B430dn: 369mm x 395mm x 268mm (W x D x H) B410/B420/B430: 10.3 kg approximately (without second tray Electro-photographic printing using LEDs as light source - Oki B420dn | B410//B420/B430 User Guide (English) - Page 80
: 50 sheets B410d and B410dn: Manual Feed Tray: Single sheet Face up, face down depending on paper size, type and thickness At 22°C Typical: 450W Idle: 70W Power save mode: 7W Face down: 150 sheets B410d and B410dn: 50,000 pages B420dn, B430dn: 70,000 pages Toner cartridge, Image drum Approximately - Oki B420dn | B410//B420/B430 User Guide (English) - Page 81
. (Minor variations to settings may be necessary depending on user setup and environmental conditions). Feed Tray Paper type Size Weight 0 Transpa- A4 - rencies Letter X X 0 0 Ejection Method FU FD 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 X 0 X 0 X 0 X Specifications > 81 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 82
Duplex Printing Auto Manual Paper type Size Wei- T T MPT M T1 T2 MPT MF ght 1 2 F Plain paper A4 Letter L, ML, 0 0 0 X Custom W: 90 - 216 L: 148 - 356 Labels A4 Letter - X X X X X X X X Transparencies A4 Letter - X X X X X X X X Specifications > 82 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 83
as Heavy. 7. Label mode must be selected in the printer driver, if you want to print on heavy media which Manual Feed Tray (B410) Face Up printing from the rear of the printer Face Down printing from the top of the printer Width, Length in mm Light paper weight: 64g/m2 Medium Light paper weight: 64 - Oki B420dn | B410//B420/B430 User Guide (English) - Page 84
SERVICE AND SUPPORT Available 24 hours a day, 7 days a week > Visit our multilingual web site: www.okiprintingsolutions.com > Call 1-800-654-3282 Service and Support > 84