Oki B6500n Guide: User's, B6500 Series (American English)

Oki B6500n Manual

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  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 1
    59386901_cvr.jpg
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    Information Copyright © 2006 by Oki Data. All Rights Reserved Document Information B6500 User's Guide P/N 59386901, Revision 1.0 August drivers and manuals are available from the web site: http://www.okiprintingsolutions.com Trademark Information Oki and Microline are registered trademarks of Oki
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    , errors, omissions, or missing pages. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. OKI is not liable for any problems resulting from unauthorized operation of the equipment. B6500 User's Guide
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    . This product is a "Class I Laser System" that does not emit dangerous laser beam. Operate the machine according to the instructions in the manual. Do not carry out any operation not mentioned in the manual. Otherwise, it may lead to unforeseen accident or machine breakdown. B6500 User's Guide> 4
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    -reference is not within this guide. [ ] Indicates items displayed on the computer and the printer control panel. Also indicates the title of printed reports/lists from the printer. < > Indicates items such as hard buttons and indicators on the keyboard and printer. B6500 User's Guide> 5
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    To protect the global environment and conserve energy sources, the International Energy Star Program encourages the following product features. OKI confirms this printer satisfies the requirements for this program. Low Power Mode Feature This product has a power-saving feature, which switches the
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    on those found guilty. The following are examples of items that may be illegal to copy or print in your country. • Currency • Banknotes and checks • Bank and government bonds and securities • Passports its completeness or accuracy. In case of doubt, contact your legal counsel. B6500 User's Guide> 7
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    13 Display 14 Switching On and Off the Power 15 Switching On the Power 15 Switching Off the Power 15 Power Saver Modes 16 Cancelling/Checking Printing 16 Displaying Optional Accessory Configuration and Paper Tray Settings 17 Printing 19 Printing From the Computer 19 Printing on Envelopes
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    93 Troubleshooting 95 When Paper Jams 95 When Problems Occur 99 When the Print Quality is Poor 105 Message List 109 Network Related Troubles 113 Mail Related Troubles 118 Daily Care 119 Replacing the Drum/Toner Cartridge 119 Printing Reports/Lists 122 Checking/Managing the Printer Status
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    tray. Sets the 550 tray. Switches the power of the printer on and off. Pressing the switch to the position switches it on and pressing it to the position switches it off. Raise this when printing on paper larger than Letter/A4 size. For connecting the optional duplex unit. B6500 User's Guide
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    inside the offset catch tray. Use this tray if you want to reduce curling of paper when printing heavyweight paper. Print jobs are output here with the printed side facing up. Enables 2 sided printing. When paper is jammed inside the duplex unit, it is described as cover C. B6500 User's Guide> 11
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    of an Letter/A4 universal tray (550) to this printer. Right detachable Remove this when installing optional accessories cover such as hard disk and additional memory. Internal View 12 3 5 46 no. Name 1 Paper stopper 2 Drum/toner cartridge 3 Cover A 4 Fuser unit 5 Transfer roll
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    Press to move to menu operation. 2 button Press to print the menu map. The menu map (2pages) will print with all the current printer settings. 3 indicator When the light is on, the printer is ready to receive data from the computer. 4 LCD display Displays the setting items
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    Screen for configuring settings related to the printer. This screen appears when you press the button. The initial Menu screen displayed is as follows. Print Jobs Menu Refer to: • Items that can be set on the Menu screen: "Settings on the Control Panel" on page 47 B6500 User's Guide> 14
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    : • If error message is displayed, refer to "Message List (alphabetical order)" on page 109 on how to fix it. Switching Off the Power Important: • Do not switch off the printer power when printing is in progress. It may lead to a paper jam. • Once the power is switched off, print data remaining in
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    The printer automatically cancels its power save status once it receives data from the computer. Cancelling/Checking Printing Cancelling Printing To cancel printing, you can either cancel the print job at this printer or at the computer. Cancelling a Print Job at the Printer B6500 User's Guide> 16
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    of Print Data Checking in Windows Double-click the printer icon of Tray Settings When using this printer as a network printer and with SNMP protocol enabled, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel B6500 User's Guide
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    be used. 2. Click the [Device Options] tab. 3. Click [Get Information from Printer]. NOTE The properties of the printer can be displayed on the printer driver. 4. Click [OK]. The contents of the [Device Options] tab will be updated based on the data obtained from the printer. B6500 User's Guide> 18
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    Online Help for the printer driver. Important: • If the paper tray information is not correct, change the settings on the [Set Up] tab of the printer driver before continuing. For details on how to do the settings, refer to the Online Help for the printer driver. Useful Print Features In Properties
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    how to load the envelopes, using COM-10 envelopes as an example, in trays 1 to 4. Important: • The reverse side of the envelope cannot be printed on. NOTE > For details on the procedure to load paper in a paper tray, refer to "Loading Paper in a Paper Tray" on page 41. B6500 User's Guide> 20
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    according to the application software. Refer to the manual of each application software. 1. From the [File] menu, select [Print]. 2. Select this printer from the drop down list and click [Properties]. 3. Click the [Setup] tab. 4. Select the loaded paper tray from [Source] or click the [Media Type
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    printer properties dialog box differs according to the application software. Refer to the manual of your respective application software. > Printing transparencies continuously may lead to the output transparencies sticking to each other. As a guide, remove the transparencies from the output tray
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    print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: ! For tray 1 ! For trays 2 - 4 Long edge: 127 to 900 mm (5 to 35.4 in.) Long edge: 148 to 356 mm (5.8 to 14 paper in tray 1, follow the procedure below: 1. Pull the paper tray out to
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    that it will not fall from the tray. 3. Push the paper tray completely into the printer. Setting Custom Paper Sizes Before printing, set the custom size on the printer driver. You have to configure the settings Size. C. In the Name Field, Type a name for your custom size. B6500 User's Guide> 24
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    3. Click the [Setup] tab. 4. Select the appropriate tray from [Source]. 5. From [Paper Size], select the size of the original document. 6. From [Media Types], select the registered custom size, and then click [OK]. 7. Click [Print] in the [Print] dialog box to start printing. B6500 User's Guide> 25
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    frequently-used data in the printer, you can print the job from the printer control panel, without sending it from the computer again and again. NOTE > You can select whether to delete the print data after printing. For details, refer to " At the Control Panel" (P. 30). B6500 User's Guide> 26
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    print data stored in the printer by Secure Print. NOTE > You can also delete, without printing, secure print data stored in the printer. Refer to: "Print Jobs Menu" on page 52 1. Press the button. 2. Check that [Print Jobs Menu] is displayed and then press the < > button. B6500 User's Guide
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    up your data. About Proof Print Proof Print is a feature that allows you to store the print data of multiple copies in the hard disk or compact flash, print out only the first set to check the print result and if satisfactory, print the remaining copies from the control panel. B6500 User's Guide> 28
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    . 4. Select [Proof and Print] from [Job Type]. 5. In the [Job Identification] group, enter a name at [Job Name]. The default job name is "blank", if left blank the job may fault. 6. Enter a password in the [Job Identification] group at [Job Pin]. Enter four numeric characters. B6500 User's Guide> 29
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    Time - Timed Job When the optional hard disk or compact flash has been installed, you can use the delayed print feature. The delayed print feature allows you to store the data in the printer beforehand and then print it out automatically at the specified time. Important: B6500 User's Guide> 30
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    back up your data. Registering Timed Job The procedure to configure Delayed Print is as follows. This section explains the procedure using WordPad on Windows XP as an example. The procedure is the same for other OS. 1. From the [File] menu, select [Print]. 2. Select this printer as the printer to be
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    Adobe Acrobat 4 and Adobe Acrobat 5 (except one part of the features added by PS 1.4). NOTE > You may not be able to print some PDF files directly by the printer due to the way they were created. When this happens, open the PDF files and use the printer driver to print them. B6500 User's Guide> 32
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    the printer is connected to a network, enabling it to receive e-mails via TCP/IP communication, e-mails can be sent from the computer to this printer. Printing of e-mail contents and TIFF or PDF attachments can be done from this printer. This feature is known as E-mail Printing. B6500 User's Guide
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    files can be sent as an attachment. • PDF file created by Adobe Acrobat versions 4 & 5 (except one part of the features added by PS 1.4) • TIFF file NOTE > The PDF files sent will be printed by using the PostScript feature and according to the [PDF] setting on the control B6500 User's Guide> 34
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    "pdf", it may not be printed correctly. > Maximum 31 documents can be attached. 2. Enter the printer's e-mail address in the address column. 3. Send the e-mail. The printer will print the will be incurred every time this printer retrieves data regularly from the mail server. B6500 User's Guide> 35
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    printer. Using a common e-mail account shared with other users will result in errors. • When the internet connection speed is slow, it takes time to receive huge data such as image data where MTA support is set up in private segments, match the operating configuration. B6500 User's Guide> 36
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    suggest using only paper that is recommended here. When you use paper that is not recommended, contact service. Usable Paper The types of paper that can be used on this printer are as follows. When printing on paper that is commonly sold, use the types of paper in the following table. However, it
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    printer driver or loading paper into an unsuitable paper tray for printing may lead to paper jams. To ensure printing is correctly done, select the correct paper size, paper type, and paper tray. • The printed weight paper for internal distribution and general office use. B6500 User's Guide> 38
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    types of paper can be used for printing on this printer. These types of paper are called special white frame Note: As output transparencies may stick together, remove the transparencies from the output tray after about 20 sheets, and then fan them to lower their temperature. B6500 User's Guide
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    in the table, contact service. > For details on printing transparencies and envelopes, refer to " Printing" (P. 19). Unusable Paper ink-jet printer use • Paper that is too thick or thin • Paper that has been printed on before (including color printing) • Wrinkled fibrous paper B6500 User's Guide> 40
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    a change in the paper quality, paper jams, poor print quality and machine breakdown. Take note of the following Tray Refer to: Paper type and size that can be loaded in paper tray: " Usable Paper" (P. 37) 1. Place the paper tray on a flat surface and remove the lid (if installed). B6500 User's Guide
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    the front until it reaches its maximum. 5. Squeeze the length guide and slide it to the desired paper size (1). Squeeze the right width guide and slide it to the desired paper size (2). 6. Load the paper with the side to be printed facing up and with all four corners aligned. B6500 User's Guide> 42
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    If you display the properties dialog box of the printer driver and select a paper type for [Specify Paper Type] and [Auto] for [Paper Source] on the [Tray/Output] tab for printing, this printer will be able to automatically detect paper trays loaded with the selected paper type and then among
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    Paper Type: Online Help for the printer driver Setting Custom Paper Sizes To print on custom size paper loaded in trays 1 to 4, you must set the printer will automatically detect the size and orientation of the loaded paper. 1. Press the button to display the Menu screen. B6500 User's Guide
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    of paper loaded in trays 1 to 4. Toner may not fuse properly on the paper, resulting in dirty and poor quality printouts. • Changes in paper type settings on the printer driver are not reflected in this printer. Refer to: • Paper sizes that can be loaded: "Usable Paper" on page 37 B6500 User's Guide
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    Label Bond Pre-Printed Colored Letter 157 - 216 g/m2 (42 - 57.5 lb) - PAPER TYPE SET IN TRAY Plain (default) Recycled Thick 1 Thick 2 Transparency Setting on the Control Panel 1. the < > or < > button until [Tray X Media Type] is displayed (X = the tray number you wish to set). Then press the
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    map. The menu map (2pages) will print with all the current printer settings. When the light is on, the printer is ready to receive data from the computer. Displays the setting items, machine status, and messages. When the light is on, there is a malfunction in the printer. B6500 User's Guide> 47
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    also displays menus, submenus, and printer settings when you are in the menu system. The display contains two lines of text, each with a maximum of sixteen characters. Current printer status Printing USB Port Receiving Data (USB, Net, LPD, etc.) PCL Language (PCL, PS, etc.) B6500 User's Guide> 48
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    follows. Print Jobs Menu Navigating the Control Panel Menus When you press the MENU button on the control panel, you enter the printer's menu display cycles through the main menus in the following order: • Print Jobs Menu • Information Menu • Print Menu • Media Menu • Sys Config Menu • PCL Emulation
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    The LCD will display "Print Jobs Menu" on the Print PCL Fonts" on the first line of the display. 6. Press the < > button to display "Print PS Fonts" on the first line of the display. 7. Press the Select button to print the list, or press the CANCEL button to exit the menu system. B6500 User's Guide
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    Structure Print Jobs Menu Information Menu Print Menu Media Menu Sys Config Menu PCL Emulation FX Emulation Parallel Menu Serial Menu USB Menu Network Menu Sys Adjust Menu Date/Time Menu Maintenance Menu Usage Menu Flash Menu Disk Menu Comp FLASH Menu Job Accounting Spooling B6500 User's Guide> 51
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    password is entered by you at the PC using the print driver, see "Print Confidential Document - Secure Print" on page 26. 4. To enter the first digit of your password your password will printed by using the < > or < > buttons. 11. With the desired number displayed, press the "Select" button to print
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    Submenu Default Setting Enter Password User Selected Available Settings User Selected Procedure for Changing Setting See Steps Above B6500 User's Guide> 53
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    This function allows you to print the FX font list. Available Settings Procedure for Changing Setting Press SELECT to print the Menu Map. Press SELECT to print the PCL font list. Press SELECT to print the Postscript fonts list. Press SELECT to print the FX Fonts list. B6500 User's Guide> 54
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    Submenus Default Setting Print Demo This function allows you to print a demo page. Print Error Log This function allows you to print the error log. Available Settings Procedure for Changing Setting Press SELECT to print a Demo Page. Press SELECT to print the Error Log. B6500 User's Guide> 55
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    printer. A print job can specify and use other settings. Use the following procedure to enter the print menu: 1. Press the MENU button on the control panel. 2. Press the < > button until the text "Print to increase or decrease the number of copies printed. Press to save this setting. Press
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    dpi Print Density 5 This submenu allows you to set the print density. Toner Save OFF Mode This submenu allows you to set the printer to draft mode Available Settings Tray 1 Tray 2 Tray 3 Tray 4 to toggle between ON and OFF. Press to save this setting. B6500 User's Guide> 57
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    between Portrait and Landscape. Press to save this setting. Press < > or < > buttons to increase or decrease the setting. Press to save this setting. B6500 User's Guide> 58
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    Media Menu provides access to the paper tray settings. Use the following procedure to . Use the procedures in the following table to access and change the printer media settings: Submenus Default Setting Tray1 Auto- On Sense This submenu allows to save the selected size. B6500 User's Guide> 59
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    sense feature on or off. Tray2 Paper size This submenu allows you to set the media size. Tray 2 AutoSense must be off. Letter (US) else (A4) Tray2 Media Type This submenu allows you > or < > button to scroll through the available media types Press to set a type. B6500 User's Guide> 60
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    size auto sense feature on or off. Tray3 Papersize This submenu allows you to set the media size. Tray 3 AutoSense must be off. Letter (US) else (A4) Tray3 Media Type This submenu allows you to > button Off to toggle on or off. Press to save the selected size. B6500 User's Guide> 61
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    Setting Tray4 Papersize This submenu allows you to set the media size. Tray 4 AutoSense must be off. Letter (US) else (A4) Letter, Dimen Sets the paper length 11.00 in (279.4mm) 5.83 - 14.00 in (148 255.6mm) Press < > or < > buttons to select the Y dimension Press to set
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    .4mm) Available Settings Procedure for Changing Setting 3.88 - 8.50 in (98.6 - 216mm) Press < > or < > button to select the X dimension Press to set dimension. 5.83 - 14.00 in (148 255.6mm) Press < > or < > button to select the Y dimension Press to set dimension
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    Changing Setting Power Save 15 Time This submenu allows you to change the time (in minutes) when the printer enters the Power Saver Mode. 1 to 999 Press < > or < > buttons to select the < > buttons to scroll through the selections. Press to save the selection. B6500 User's Guide> 64
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    more data to process. 00020 Toner Low This submenu sets the printer to either stop or continue printing when it goes into a low toner Continue and Stop. Press to save this setting. On Off English and other supported languages Press < > or < > buttons to toggle between On and Off. Press
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    the selections. Press to save the selection. 1.00 - 1008.00 Press < > or < > buttons to scroll through the selections. Press to save the selection. B6500 User's Guide> 66
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    This submenu allows you to choose a symbol set. 10U:PC-8 CP437 White Page Skip This submenu allows you to not print blank pages. Disable CR Function CR This submenu allows you to define the < > buttons to toggle between LF and LF+CR. Press to save the selection. B6500 User's Guide> 67
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    to scroll through the selections. Press to save the selection. Press < > or < > buttons to scroll through the selections. Press to save the selection. B6500 User's Guide> 68
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    to scroll through the selections. Press to save the selection. Press < > or < > buttons to scroll through the selections. Press to save the selection. B6500 User's Guide> 69
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    between Enable and Disable. Press to save the selection. Press < > or < > buttons to toggle between EASCII and RAW. Press to save the selection. B6500 User's Guide> 70
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    the Serial Menu settings: Submenus Serial Default Setting Enable Baud Rate 9600 Data Bits 8 Stop Bits 1 Available Settings Procedure for Changing Setting Enable Disable Press < > or < > 2 buttons to toggle between 1 and 2. Press to save the selection. B6500 User's Guide> 71
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    Default Setting None DTR Ready/ Off Busy DTR On1/Off1 Off DTR Error Off RTS Ready/ Off Busy RTS On1/Off1 Off RTS Error Off XON Ready/ On Busy Available Settings None Even Odd Off < > buttons to toggle between Off and On. Press to save the selection. B6500 User's Guide> 72
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    Submenus Default Setting XON On1/Off1 On XON Error Off DTR Polarity High RTS Polarity High Robust XON Off PS Protocol ASCII Available Settings Off save the selection. Press < > or < > buttons to toggle between ASCII and RAW. Press to save the selection. B6500 User's Guide> 73
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    between Enable and Disable. Press to save the selection. Press < > or < > buttons to toggle between ASCII and RAW. Press to save the selection. B6500 User's Guide> 74
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    Network Menu The Network Menu provides access to the printer network settings. Use the following procedure to enter the network menu: 1. Press to save the selection. Press < > or < > buttons to toggle between Automatic and Manual. Press to save the selection. B6500 User's Guide> 75
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    of numbers. When the last set of numbers is set, press to save the IP address. Execute Execute Press to initialize the NIC. B6500 User's Guide> 76
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    selections. Press to save the selection. ASCII ASCII RAW Press < > or < > buttons to toggle between ASCII and RAW. Press to save the selection. B6500 User's Guide> 77
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    Sys Adjust Menu The Sys Adjust Menu provides access to the tray adjustment settings. Use the following procedure to enter the Sys Adjust menu: 1. Press the MENU button on the press < > (decrease number) to move the image to the left. Press to save the selection. B6500 User's Guide> 78
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    number) to move the image to the down or press < > (decrease number) to move the image to the up. Press to save the selection. B6500 User's Guide> 79
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    will scale the output of a job to the size selected. Disable PCL Tray1 ID# PCL escape sequence parameter value. 0001 PCL Tray2 ID# PCL escape sequence parameter value. 0004 Available Settings 0 to 15 0 to after changing the last digit to save this setting. B6500 User's Guide> 80
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    Submenus Default Setting PCL Tray3 ID# PCL escape sequence parameter value. 0005 PCL Tray4 ID# PCL escape sequence parameter value. 0006 PCL Auto ID# PCL escape sequence parameter value. < > to toggle between Enable and Disable. Press to save this setting. B6500 User's Guide> 81
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    Date/Time Menu The Date/Time Menu provides access to the printer time settings. Use the following procedure to enter the date/time menu: 1. Press the MENU button on the control Noon, 1 PM to 11 PM Press < > or < > to scroll through the hours. Press to set the hour. B6500 User's Guide> 82
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    through the offset selections. Press to set the offset hours. Press < > or < > to toggle between 0 and 30. Press to set the offset hours. B6500 User's Guide> 83
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    Maintenance Menu The Maintenance Menu provides access to the printer maintenance settings. Use the following procedure to enter the maintenance menu: 1. Press the MENU button on menu. Press < > or < > to toggle between enable and disable. Press to save the setting. B6500 User's Guide> 84
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    the percentage of toner remaining. Press to display the paper supply level in tray 1. Press to display the paper supply level in tray 2. Press to display the paper supply level in tray 3. Press to display the paper supply level in tray 4. B6500 User's Guide> 85
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    data is deleted, the location where the data was stored, is overwritten by random data. When set to OFF, the data is deleted. Press < > or < > to toggle between On or OFF. Press to save the selection. Print through the files. Press to print the file. Delete This selection will
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    Format Usr FLASH This selection will reformat the FLASH DIMM. Press to reformat the FLASH DIMM. Flash Summary This selection will print a page containing information about the installed FLASH DIMM including a list of all the current existing files and directories. Press to
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 88
    data is deleted, the location where the data was stored, is overwritten by random data. When set to OFF, the data is deleted. Press < > or < > to toggle between On or OFF. Press to save the selection. Print through the files. Press to delete the file. B6500 User's Guide> 88
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 89
    Setting Format Disk This selection will reformat the hard disk. Press to reformat the hard disk. Disk Summary This selection will print a page containing information about the installed hard disk, including a list of all the current existing files and directories. Press to
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 90
    data was stored, is overwritten by random data. When set to OFF, the data is deleted. Press < > or < > to toggle between On or OFF. Press to save the selection. Print This selection will read the selected file from Compact Flash and print SELECT> to delete the file. B6500 User's Guide> 90
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 91
    to reformat the Compact Flash. CFlash Summary This selection will print a page containing information about the installed compact flash, including print the Compact Flash summary. WARNING All files on the compact flash will be deleted if the Format Cmp Flash function is selected B6500 User's Guide
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 92
    between the Yes and No options. Press to save the setting. Press to begin printing the Job Accounting Summary Report. Press to reset the Job Accounting Information. This will delete all stored information related to jobs received by the printer. B6500 User's Guide> 92
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 93
    change the spooling settings. SubMenu Default Settings Start Spooling Off The spooling feature allows print jobs to be automatically spooled to the Flash memory or Hard Drive. Stop Spooling No < > or < > to scroll through the settings. Press to save this setting. B6500 User's Guide> 93
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 94
    Flash, Disk, or Compact Flash. Customer Selectable Destination The spooling feature allows print jobs to be automatically spooled to the Flash memory or Hard Drive. Customer file. Press < > or < > to scroll through the settings. Press to save this setting. B6500 User's Guide> 94
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 95
    tray first before opening cover A. Open Cover A when a message to remove the drum/toner cartridge is displayed. Inside Cover A Follow the procedure below to remove any jammed paper when the control panel displays the following messages: "Paper Jam Open Cover A" or "Remove cartridge Clear jam" B6500
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 96
    /toner cartridge and cover A to their original positions. NOTE > When the optional offset catch tray is installed, close cover A first before returning the tray to its original position. > If you continue to print with the offset catch tray folded, this may cause a paper jam. Always use the printer
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 97
    completely back into the printer. 2. Open and close cover A. Doing this will clear the error message. Cover B Remove the rear tray when opening the back cover. Raise the lever as shown in the diagram and open the cover B (1). After opening cover B, open the cover of the fuser unit (2) and remove any
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 98
    Cover C Duplex unit Remove the rear tray when opening the back cover. Push up the lever shown in the diagram to open the cover. Cover D Offset catch tray B6500 User's Guide> 98
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 99
    data that cannot be correctly processed may be discarded. Refer to "Information Menu" on page 54 on how to print the [Error Log]. > Limitations of the printer and incorrect settings at the printer, computer and server corresponding to your network environment may also result in printing problems
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 100
    the port status of the interface. Is the computer environment correctly set up? Check the computer environment, such as the printer driver. Is there an error message displayed on the control panel? Check the displayed message and rectify the error. " Message List" (P. 109) B6500 User's Guide> 100
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 101
    . Record the displayed error message or error code, switch off the power, pull out the power plug from the outlet, and then contact service. Did you switch on the power of the computer after switching on the power to the printer? Pressing the button cancels the printing. Check that you
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 102
    the printer driver. Top section of printed document is missing. Text is reduced. Online Help for the printer driver Are the paper tray guides set in the correct positions? Set the length guide and the right width guide in the correct positions. " Loading Paper in a Paper Tray" (P. 41) B6500 User
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 103
    . " Usable Paper" (P. 37) Is the paper tray set correctly? Push the paper tray completely into the printer. Is the printer placed on a flat location? Place the printer on a stable surface. Setup and Quick Reference Guide Safety Notes Are the paper tray guides set in the correct positions? Set the
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 104
    paper tray set correctly? Push the paper tray completely into the printer. Are there foreign objects inside the printer? Switch off the power and remove any foreign objects inside the printer. If the object cannot be removed unless the printer is disassembled, contact service. B6500 User's Guide
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 105
    [Graphics] tab of the printer driver. Online Help for the printer driver Levers on both sides of the fuser unit are raised. Open cover B of this printer and push down the levers at both ends of the fuser unit. Black spots or streaks are printed. The drum/toner cartridge is defective or damaged
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 106
    The whole piece of paper is printed black. " Usable Paper" (P. 37) The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. " Replacing the Drum/Toner Cartridge" (P. 119) This may be due to breakdown of high voltage power. Contact service. B6500 User's Guide> 106
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 107
    the paper. Text or images are printed at an angle. " Loading Paper" (P. 41) The drum/toner cartridge is defective/damaged or there is no more toner inside the cartridge. Replace with a new drum/ toner cartridge. " Replacing the Drum/Toner Cartridge" (P. 119) The paper tray guides are not set in the
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 108
    printer driver or the control panel is correctly set. " Setting Paper Types" (P. 45) The Draft Mode feature is turned on and the resolution is set at a low level on the printer driver. Change the settings on the [Detailed Settings] or [Graphics] tab of the printer driver. B6500 User's Guide> 108
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 109
    Service Cancel Job Canceling Job Clock Not Set Close Duplexer Close Rear Cover Close Top Cover Code FLASH Error Command Format Completed Cover Open Condition/Reason/Action Format error Recovery message displayed when top cover is open. Defective Code Flash - user forced into Firmware Upgrade. Bad
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 110
    of flash. Status display for file status. Error message for Fuser Failure. Displayed for OEM ID Mismatch on EP Cartridge. Displayed during Power-on Initialization. Recovery action displayed when tray needs inserted Recovery message displayed for ROS failure. Un-specific "Load Paper" prompt. A user
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 111
    used to report Network Interface Communication Failure. Used for display of Network Interface error code (Net1: Error yy) NVRAM failure message. Optional face-down output tray (offset-capable) Error message displayed for Offset Tray Unit Failure. Error message displayed when optional output bin
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 112
    Filters Tray 1 Missing Tray 2 Missing Tray 3 Missing Tray 4 Missing User FLASH User FLASH Error Waiting Warming Up Write Condition/Reason/Action Error message displayed for ROS failure. User prompt displayed when unformatted disk detected. Report Service errors ("Service Error xx"). Toner cartridge
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 113
    and fix an error when a problem occurs in the TCP/IP environment. For the troubles that occur in other environments, refer to the Network Print Environment User Guide. When the printer is not printing This section explains how to fix the printer status when "Unable to print (xxxx Error)" appears in
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 114
    printer is switched off after a print instruction has been sent from a computer. Or the print instruction is sent to the printer which is switched off. Print instructions from multiple computers are sent to the printer at the same time. Printing Switch on the printer. None (Printing will be resumed
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 115
    Spool] and compare it with the print data which was sent in the single print instruction. An irrecoverable error has occurred during printing. The transport protocol is different from that and then on the printer. Select the same transport protocol as that of the computer. B6500 User's Guide> 115
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 116
    for the web browser Wait for a while as instructed. If the problem persists, refresh the Web browser. If nothing happens, check if the printer is working properly. Are you using the supported OS and Web browser? Refer to "Checking/Managing the Printer Status on the Computer" on page 124 to check
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 117
    Symptom Clicking the [Submit] button prompts messages such as "no data" or "the server has returned invalid or unrecognizable response". Reason/Action Are the user name and password correct? Enter the correct user name and password. Switch off and then on the printer. B6500 User's Guide> 117
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 118
    explains how to fix the troubles when the mail notification services and E-mail Printing features are used. Symptom Reason/Action Cannot perform E-mail printing. During E-mail printing, the attached PDF file was not printed. During mail notification services, the printer status was not notified
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 119
    to print with a drum/toner cartridge whose replacement is long overdue, it may affect the functions of this machine, such as the print quality. It is recommended to install a new drum/toner cartridge. > You can set whether to stop printing when the drum/toner cartridge is due for replacement. B6500
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 120
    cartridge within 1 year after opening it. Replacing the Drum/Toner Cartridge 1. Remove any output paper and open cover A. NOTE > When the offset catch tray (optional) is installed, fold the tray first before opening cover A. Important: • Do not touch any parts inside the printer. B6500 User's Guide
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 121
    /toner cartridge by the grip and insert it into the slot inside the printer. Important: • Do not touch any parts inside the printer. • Ensure that the drum/toner cartridge is firmly set. • After opening cover A, remove any dust or stains inside the printer with a dry clean cloth. B6500 User's Guide
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 122
    "Information Menu" on page 54 Types of Reports/Lists Other than print data from the computer, this printer has the feature to print the following reports/lists. REPORTS DESCRIPTION System Settings List Press Print Error Log Meter Report Press PCL Fonts List See: "Information Menu
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 123
    "" on page 92 Prints a summary of all jobs. Printing Storage Summary This selection will print a page containing information about the selected storage device, including a list of all the current existing files and directories. Use the following procedure to enter the menu: B6500 User's Guide> 123
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 124
    Prints summary information about the storage device including a list of directories and files. See: • "Flash Menu" on page 86 • "Disk Menu" on page 88 • "" on page 90 Checking/Managing the Printer Status on the Computer When the printer and paper loaded in this printer via the network. Settings for
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 125
    ® Windows® Me Operating System • Microsoft® Windows NT® Workstation 4.0 (Service Pack 4 or later) • Microsoft® Windows® 2000 Professional • Microsoft to bypass the proxy server and specify the printer's address directly. NOTE > Specifying the printer's address via the proxy server may slow down
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 126
    the Printer To use Printer Web Page, the IP address of this printer must be set and the printer web page [Web] enable under the [Network] menu. When [Printer Web of the web browser, enter the IP address or URL of the printer and then press the key. • Example of an IP address entry • Example
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 127
    sending and receiving of e-mails is possible, this printer can send an e-mail with the following report to a specified e-mail address: completed print jobs from the computer, error history, list of rejected print jobs/ e-mails. This feature is known as Mail Notice Service. B6500 User's Guide> 127
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 128
    the printers Web Server Notifies the status of print jobs (completed, cancelled or confirm) from the computer (set in driver). Off-line Consumable message Toner low / toner out Paper low / paper out Paper Jam Cover open Stacker error Mass storage error Recoverable error Service call required
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 129
    for "@" (at mark), "." (full stop), "-" (hyphen) and "_" (underscore). Setting the Printer Driver Properties Configure the following settings in the properties of the PCL printer driver in order to receive e-mails regarding print job results. This section explains the procedure using Windows XP as
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 130
    [OK]. Checking Printed Pages This section explains how to check the total number of printed pages. Checking Total Printed Pages on Meter The total number of printed pages for different < > button until [Page Count] is displayed. 4. After checking, press the button. B6500 User's Guide> 130
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 131
    detergent may enter the printer through a gap and cause problems. Never use cleaning agents other than water or neutral detergent. Cleaning the Interior After clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover A. B6500 User's Guide> 131
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 132
    wrapped around the heat roller, do not try to remove it bym yourself to avoid injuries or burns. Switch off the machine immediately, and contact service. • Remove any remaining pieces of paper. • Remove any dust or stains with a clean dry cloth. Cleaning the Feed Roll When feeding cannot be done
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 133
    The following procedure explains how to clean the feed roll set in the paper tray. Follow this procedure also when cleaning the feed rolls inside of the printer and the tray module. NOTE > The feed roll is a regular replacement part. 1. Pull the paper tray out of the printer. B6500 User's Guide> 133
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 134
    diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). 3. Wipe the rubber parts with a wet but well-wrung soft cloth. 4. Turn the short tab of the feed roll to the right and slowly push
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 135
    printer. • The machine, without the optional accessories, paper trays, consumables and paper, weighs 18.8 kg. When moving the equipment, make sure that there are two or more persons carrying it. • When lifting the machine, be sure to observe the following points, failure : B6500 User's Guide> 135
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 136
    . Keep the paper wrapped and away from humidity and dirt. 5. Push the paper tray completely into the printer. 6. Open cover A. Important: • Do not touch any parts inside the printer. 7. Hold the drum/toner cartridge by the grip and pull it out slowly. Important: • It is necessary to uninstall the
  • Oki B6500n | Guide: User's, B6500 Series (American English) - Page 137
    16U:PC-775 2010Z:SERCROAT 1 9N:ISO L9 2009Z:GREEK-737 2008Z:ARABIC 864 8U:Roman 8 0N:ISO 8859-1 2N:ISO 8859-2 5N:ISO 8859-5 B6500 User's Guide> 137
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