Oki C3600n PrintSuperVision Configuration Guide

Oki C3600n Manual

Get Oki C3600n PDF manuals and user guides View all Oki C3600n manuals
Add to My Manuals
Save this manual to your list of manuals

Oki C3600n manual content summary:

  • Oki C3600n | PrintSuperVision Configuration Guide - Page 1
    PrintSuperVision Configuration Guide 59318401
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 2
    this guide will drivers and manuals are available from the web site: http://www.okiprintingsolutions.com. Trademark Information Oki is a registered trademark of Oki Electric Industry Company, Ltd. Oki Printing Solutions is a registered trademarks of Oki Data Corporation. Microsoft, MS-DOS and Windows
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 3
    Users 20 Creating User Groups 20 Changing Your Password 21 Creating/Editing Groups of Devices 22 Create or Edit a Group 22 Adding/Removing a Device 23 Adding Maps and Floor Plans to a Group 24 Discovering Devices 28 Discovery: Add Button 28 Discovery: Exclude Button 30 Discovery: Windows
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 4
    the Device Properties Displayed 70 Searching for a Device 72 Changing Languages 72 Downloading Oki Drivers 73 Print to Remote Locations 74 Creating a Maintenance Log / Managing Supplies Inventory 75 Viewing a Login Log 76 Clearing (Deleting) Logs 77 Public Web Services 78 4 • Contents
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 5
    Notes, Cautions and Warnings ___________ Note A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored,
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 6
    -user Easy Configuration option allows users support the automatic delivery of device Alerts through email. Some of the common features of both PSV Professional and Enterprise Editions include: • Discovers and configures devices • Helps pinpoint devices on the network • Assists in remote trouble
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 7
    64-bit versions of Windows XP, Vista and Windows Server 2000/2003. Upgrades can be easily performed from older versions of PrintSuperVision to version 3.6 or from the Professional edition to the Enterprise Edition without loss of data. Note Upgrading from the Single-user Easy Configuration Option to
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 8
    Edition, locate the executable file that was downloaded from the Oki website, and click on it. A standard licensing agreement is the PSV Professional Edition installer, both of which can be downloaded from the web. For PSV Enterprise edition, select the desired components to install and click
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 9
    is available from the Windows Start menu by going to web service application must not be running. Selecting a Default Location/Language 1. The PSV setup tool displays the location/language selection screen first. 2. Select a default location/language for all users. 3. Click Apply and Next. Each user
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 10
    On-Line supplies ordering feature in PSV. Selecting "United States" will enable the On-Line ordering feature you will be prompted to select the single-user "Easy" configuration or the standard server-based Edition 3.5 (supported in the Pro version) as well as SQL Server 2005 Express
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 11
    on the server, PSV will prompt you to download it from the Microsoft web site. The database section also allows you to apply the following options to used database: • back up • export • erase • copy • trim data. 1. Click the Data tab to view these options. 2. From the Setup tab, select the desired
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 12
    to an existing database without saving any data click Change. • To create a new database and copy existing data to the new database click Migrate. Back to the next setup module. Selecting a Web Server PSV supports Microsoft IIS web server and an Embedded Web Server that is packaged with the PSV
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 13
    will not be visible in the Web Server drop down box displayed below. To install IIS (in XP) 1. Go to your Control Panel and select Add/Remove programs and Add/Remove Windows components from the left sidebar. 2. Check the box associated with Internet Information Services and click Next. When IIS is
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 14
    1. Click Apply after a new username and password have been created. 2. Click Next to go on to the next setup module. Configuring first enter the necessary information such as the address of your email server, username, password, the email address of the recipient, etc. 14 • Setup and Configuration
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 15
    If your email server requires authentication, indicate the appropriate username and password in the fields provided. Click the TLS/SSL checkbox if and stop the PrintSuperVision Service from the set up menu and select whether the PSV Services should start automatically, manually or are disabled. 7.
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 16
    with Oki Americas or Oki Europe by clicking the Register button. Registering your name and email address with Oki Printing Solutions • Use the European locations if you are located in Europe. 2. Enter all user information including your email address. 3. Click Save. A validation email will be sent
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 17
    Check for Security Updates As a convenience, PSV provides links to check for Microsoft security updates before completing the setup process. 1. Click on the Windows Updates Link to go to: http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us Or Click the IIS Lockdown Wizard link to go
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 18
    Program: Identifying Version Numbers The Program tab is provided as a means to quickly identify the version numbers of each major component in PrintSuperVision. Click Run to complete the setup process and begin using the PSV application. 18 • Setup and Configuration
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 19
    name and password. Context Sensitive Help Throughout the PrintSuperVision application, help is just a click away. For context sensitive help, click the icon located in the upper right hand corner (next to the printer icon) on every page. User Access Levels One of the first things to decide is the
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 20
    to save time. You can import users into the application from a text file using a comma separated format. The fields available for data import are the same fields listed in the Add User section. Fields cannot be left empty with the exception of Password. If passwords are not supplied in the text
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 21
    . Changing Your Password To change your password 1. Select Options from the main menu. 2. Click Change Password. 3. Enter your current password, your new password and confirm the new password by typing it again. 4. Click Change to save new password. Note The default User name and password is: admin
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 22
    assigned to it such as location, contact person, SNMP community and even images of maps and floor plans which are used to quickly locate individual when groups are displayed. Create or Edit a Group 1. Click Printers from the main menu and Printer Groups,Maps from the drop down menu to view a list
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 23
    add a device to an existing Group 1. Click Printers from the main menu and Printer Groups,Maps from the drop down menu to view a list of groups already created. 2. Click Edit in the Edit Column. 3. Click Add Printer. 4. Select the appropriate device from the Printer drop down menu and click Save. 23
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 24
    grouped devices displayed on the Edit Printer Group screen. Adding Maps and Floor Plans to a Group Groups can also have images of maps, floor plans, etc. popular image file formats for maps and floor plans are supported, such as .gif, .jpg, .bmp, or .png. You can assign a map or floor plan image to
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 25
    or floor plan. Note Remember the individual device must be a member of a group before it can be placed on the map. 4. Click Printers/Printer Groups from the main menu. If you have successfully linked an image with a group, you will see an icon in the map column. 5. Click the map icon and the
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 26
    7. Click on the image and the device icon will be placed where your mouse pointer is positioned. To move the device icons at any time, click the Place on
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 27
    from the Device Status Page by clicking the On Map button you will only see that device's icon on the image. To see all devices on the map or floor plan, click Printers > Printer Groups, Maps from the main menu and click the map icon associated with a particular group. 27 • Creating/Editing Groups
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 28
    tab from the main menu and select Discovery from the drop down menu. PSV is capable of discovering any device that is compliant with Public Printer MIB Specification RFC 3805. Click Start Discovery if you want to discover all of the compatible devices on your network (for large organizations, see
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 29
    the device to a specific group of devices and associate the group to a specific SNMP community. Enter an IP address, select a group name from the Printer Group drop down menu and type the desired SNMP community. Click Add to save your changes. Similar to adding a single IP Address to a database
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 30
    Discovery: Exclude Button Use the Exclude to exclude a specific IP address or IP address range from the discovery process. 1. Click the Exclude button and select either Exclude IP address or Exclude IP range. Notice that PSV displays all IP Addresses and IP Address Ranges that have been excluded
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 31
    2. Enter the desired IP address to exclude and click Save or for IP Range, enter the range of IP addresses to exclude and click Save. 3. To include an IP address or IP Address Range that was previously excluded, return to the Discovery section, click the Exclude button, click the IP Address or range
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 32
    list of devices that have been saved in the local system's Windows Print Queue. The local system is defined as the desktop create a group of devices called My Printers (accessible from the Printer tab in the main menu) by clicking the Add to My Printers check box and then clicking Start Discovery.
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 33
    box, indicate time frame by entering desired dates and click Show to display the log. Note This feature creates activity logs for all other activities supported in the drop down box. 33 • Discovering Devices
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 34
    timeout value sets the time interval that PSV waits for a response from a device before turning the status icon gray (status icon is displayed in the Printers List). Notice that after 34 • Discovering Devices
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 35
    the file is delimited by selecting comma, semi colon or tab. 3. Select an appropriate group name from the Printer Group dropdown box (or leave blank). Click Preview to view the data before importing it or click Import to add the imported devices immediately. For more information on Device Groups see
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 36
    although more limited. See previous discussion for a complete description of these features. My Printers PSV Professional and PSV Enterprise Editions offer users with Admin rights a grouping feature called "My Printers" which is an easy way to view device status with minimal mouse clicks. 1. From
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 37
    browser enabled device) being used to access the PSV application and automatically includes those devices in the Near Me group. From the main menu select Printers > Near Me from the drop down menu. Device status in the Near Me group will be displayed. Note Devices cannot be added or deleted from
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 38
    or group of users. Each alert can be configured to be processed immediately upon receiving updated status from the device, or processed at specified time intervals. 1. To add an email Alert, select Services > Email Alerts from the main menu. 2. Click the Add Email Alert button. 3. Adding an alert
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 39
    click Save: • Address of the email server • Administrator's email address • Sender's name (placed in the From field in the email header) • Email method • Username and Password for authentication, if required • SMTP Port • TLS or SSL Encryption • Subject of email message 39 • Configuring email Alerts
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 40
    specified. For a description of Email Methods see installation/setup instructions described earlier. 3. Click the Select Properties Button to customize device-related parameters such as Location and Contact, PSV allows other user specified attributes to be included in the alert email message such as
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 41
    1. To add an event, go back to the Email Alerts page and click the Status Events button. A list of default events is displayed: 2. You can click the name of the Event to see a list of conditions included in that event category. Note PrintSuperVision translates difficult to understand error codes
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 42
    4. Assign a severity level to the event by selecting one of the options from the drop down box. Select one or more conditions to assign to the event by selecting the check boxes in the left margin. 5. Click the Add Event button at the bottom of the page (not shown in the screenshot above) to save
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 43
    1. To modify status codes return to the Email Alerts main page and click the Status Codes button. 2. Scroll through the list of conditions or type in a filter (search) word to narrow your choices. 3. Click on the severity icon listed in the Edit Severity column. 4. Select the new severity level from
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 44
    to the Email Alerts main page. For convenience and quick navigation, a Users button and Process Alerts Now button have been included on the Email Alerts page. The User button provides a link to the Assigned Users page and the Process Alerts Now button processes any outstanding Alert conditions
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 45
    to create reports or generate Alerts. Users with Admin rights can configure the data collection interval time in hours for basic usage information and in minutes for processing Alerts. To set the data collection interval, 1. Click Services > Data Collection Services from the main menu. 2. Indicate
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 46
    settings of one device and saves the same settings to a group of similar devices. Note both the origin device and the target devices must be Oki branded devices and must be the same make and model number. 1. Select Tools from the main menu and Cloning from the dropdown box. 2. Locate and
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 47
    4. Select the radio button for the "origin" device and click Next. 5. Select a compatible "destination" device that will be configured with the same parameters and click Next. 6. Select properties to be cloned and click the Start Cloning button. PSV will apply the values of the selected properties
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 48
    set up groups of devices. Currently there are 2 sample templates included with PSV: one used for making paper source settings and the other to change the web server password on a specific Oki monochrome printer. Additional templates that allow for group configuration to occur can be requested from
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 49
    The new password will be saved to each B6300 device in the selected group as well as in the PSV database for future use and reference. 49 • Group Configuration
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 50
    Order Supplies section help users: • Search for supply item • Create an order manually • Configure the URL supply items. Select Printers, Then Items 1. Click the Select printers< then items radio The default e-commerce site is http://esales.okidata.com, which can be changed to any ecommerce
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 51
    Printers Click this option for a list of supply items related to the devices that PSV is currently monitoring. Use the list to obtain a description of the supply item and Oki part have the option to manually create a printable supplies order page that contains the supply part number, description and
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 52
    You can: • Use the existing supplies list which obtains its information from http://esales.okidata.com • Edit and add to the existing supplies list • Point PSV to another convenience you may want to allow your users to verify the ordering information before 52 • Configuring the Ordering of Supplies
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 53
    on-line Supplies Ordering To enable on-line ordering select the Online Link check box. This will add the Order Online button into the printer status page and allows users to order supplies on-line. To disable on-line ordering, uncheck the Online Link box. This removes the Order Online button system
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 54
    part number or SKU, enter the new number in the Code field. 7. Click the Save button to save your changes. Note This procedure must be replicated for each supply item if you intend to use an e-commerce site other than http:// esales.okidata.com. As an alternative to editing each supply item manually
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 55
    Disable Ordering Supplies To completely disable the ability to order supplies either on-line or by manually printing a supplies order page (discussed earlier), click the Disable Supplies Ordering button and click Save. Editing the Supplies List (Optional Link) The Edit Supplies List
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 56
    from the main menu and Calendar from the drop down menu. 2. Select the Picture radio button if you wish to display and/or print an image with the calendar. 3. Select a date range for the calendar. 4. Select Show expected Empty from the supplies report and Show maintenance items if you wish to
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 57
    can be scheduled to be periodically generated and delivered by email. Reports available depend on the PSV edition installed and user access rights. Available Reports • Toner Changes Report (see page 58) • Schedule Log Report (see page 60) • Supplied Usage Report (see page 61) • Printed Pages Report
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 58
    the screen (not shown in screen shot) to save your selections. Toner Changes Report The "Toner Changes" Report shows the dates of the last toner cartridge replacement for a group of devices and indicates if there was any toner remaining at the time of replacement. This report is particularly helpful
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 59
    results; by month or by various table sizes to make the data more readable. 3. Indicate either HTML or Excel format and click Show to generate the report. Additional details for toner replacement are available by clicking the toner type links (highlighted in blue). This presents a sub-report that
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 60
    Select a starting date and time, select a recurring interval for the report to be generated and sent, indicate email recipients and click Save. The toner changes report will be generated and sent to the recipient on the dates and times indicated. Schedule Log Report The Schedule Log Report provides
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 61
    Supplies Usage Report The Supplies Usage report displays current levels of toner as well as drum, transfer belt and fuser usage. • The report can be created for a group of devices or a single device. • Report data can be formatted into an HTML table, placed into an HTML-based chart, auto imported
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 62
    3. Click the Schedule button to schedule this report to run and be sent to a user via email. 4. Click Schedule Logsto view a running log of scheduled events. Printed Pages Report The printed pages report displays the number pages printed over a period
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 63
    The Printed Pages Report can also be scheduled and sent to a user at predetermined intervals. Click the Schedule button to configure the delivery frequency report displays the color and mono page counts and adjusts for different paper sizes by displaying the equivalent A4/letter size page count in
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 64
    menu. 3. Select an individual or group of printers. 4. Enter a desired date range. 5. Choose how the data should be displayed. 6. Click the Counter Values the Schedule button to have the report sent to a user at predetermined intervals. 11.Click the Schedule Logs button for a running log of
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 65
    Oki Printing Solutions are capable of producing a Usage Report that is generated and printed directly from the device. The Usage report tracks black in the device and is reporting page count data to PrintSuperVision. • The Collect Data option instructs PSV to obtain the latest information from the
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 66
    . 5. Click the Schedule button to have the report sent to a user at predetermined intervals. 6. Click the Schedule Logs button for a running log Attributes The Export Printers Data option allows you to save all device properties and attributes for all devices PSV monitors. The data can be exported
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 67
    attributes are not reported by the device, so as a user you must manually enter data into the attribute fields. To add attribute data 1. Select Printers from the main menu. 2. Select Printers from the drop down menu. 3. Click on any status icon (printer icon in the left margin) to link to a print
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 68
    . 1. From the main menu select Printers. 2. Click Printers from the drop down menu to display a list of print devices. 3. Click on the highlighted IP address of a device and enter the Username and Password if required. 4. Once you have logged into the device's web server you can make various network
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 69
    manually run reports. Viewing device status To view a list of devices that were previously discovered, select Printers from the main menu and click either Printers, My printers, or Near Me. • Printers indicates an event has occurred, such as toner or drum replacement, cassette drawer is open or the
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 70
    At any time, you may customize the device properties you wish to display on the Printers Page, with the exception of IP address which is always displayed. 1. Select Printers from the main menu. 2. Select Printers from the drop down menu. 3. Click the Select Properties link located just above the
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 71
    4. Select the properties that you wish to display for each device. Notice too that you may select the device attributes that have been entered manually such as the city, state or postal code that pertains to the location of the device. 5. Click on the desired check boxes . 6. Click Save at
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 72
    Searching for a Device From the Printers Page you can use two methods to locate a particular device. 1. Click Models for a list of devices. 2. Select the model name of the device and click
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 73
    . This feature saves time by eliminating the need to navigate, locate, and download drivers from the appropriate Oki website. Note The driver search and download feature is only available when United States/English is selected as the Locale during setup. 1. Select Tools from the main menu. 2. Select
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 74
    email. 1. Select Tools from the main menu 2. Select Multi-file Printing from the drop down box. 3. Click Upload Print Files. 4. Click Browse to locate any PDF, PRN or TXT file. 5. Click the Upload button. The file is now ready to be distributed to one or many devices at one time using
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 75
    you paid for the item. All of the data in this area must be entered by the user. 1. Select Tools from the main menu 2. Select Maintenance Log from the drop down box. The screen shown above is used for searching for specific supply items and service calls that have been previously entered. Add
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 76
    , reduce the amount of inventory or delete the supply item. Click the brown box icon in the edit column to edit supply items. To record a service call, click the Maintenance Log button and you will return to the main Maintenance Log screen. Click the Add Note button. Select the appropriate device
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 77
    2. Select Login Log from the drop down box. 3. Enter the date interval and click Show. Clearing (Deleting) Logs To save disk space you may choose to clear (delete) all report logs, maintenance logs and login logs. 4. Select Options from the main menu. 5. Select Clear Logs from the drop down box. 6.
  • Oki C3600n | PrintSuperVision Configuration Guide - Page 78
    from the main menu. 2. Select Public Web Services from the drop down box. Six samples test applications are provided and explained below: Sample Test Applications • AboutVersion - Shows the PSV version number • Address2 printers - Provides the details of a specific device • GetProperties - Shows
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
59318401
PrintSuperVision
Configuration Guide