Oki MICROLINE 421 Users Guide 1

Oki MICROLINE 421 Manual

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  • Oki MICROLINE 421 | Users Guide 1 - Page 1
    User's Guide 59348301
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    beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute
  • Oki MICROLINE 421 | Users Guide 1 - Page 3
    take to avoid hurting yourself or damaging the printer: • Carefully read all setup and operating instructions. Be sure to save all documents for future reference. • Read and follow all warning and instruction labels on the printer itself. • Place your printer on a firm, solid surface. If you put
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    or has been damaged, unplug it immediately. Then, follow the procedures in "Service and Support" for having your printer serviced. These are some of the things to look for: - The power cord doesn't function normally when you're following the operating instructions. 4 Microline 420/421 User's Guide
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    Helpful Hints 8 Saving Money: Forms Tear-Off 8 Saving Time 8 Internet Support 8 Paper Park 8 Operation Tips 9 Top of Form (TOF 9 Turning the Forms Tear-Off Feature 17 Potential Problems with Software Packages 17 Changing the Forms Tear-Off Setting 18 Manual Forms Tear Off 18 Paper Park
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    Jams 56 Single-Sheet Paper Jams 58 Cleaning the Housing 59 Chapter 6: Troubleshooting 60 General Information 60 Problems / Solutions 61 Appendix A: Parts & Accessories 66 Purchasing Parts & Accessories 66 Driver 93 Using a Compatible Driver 93 Index 94 6 Microline 420/421 User's Guide
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    Chapter 1: Introduction Printer Features • Super reliable, durable operation: 20,000 hours Mean Time Between Failures (MTBF) at 25% duty cycle and 35% page density • Advanced paper handling, with built-in rear push tractor and zero-tear forms capability. • Blazing print speeds, in characters per
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    , see "Top of Form (TOF) and Forms TearOff" in Chapter 3. Saving Time Internet Support Oki Data provides support via the Internet: • www.okidata.com is the main web site, the gateway to Oki Data's products and services. • http://my.okidata.com is a powerful area of Oki Data's web site designed to
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    Operation Tips Top of Form (TOF) Top of Form (TOF) sets the print start position. The factory default is 1" from the top. The Top of Form can be changed in increments of 1/180", either for a single print job or set to a new default. The overall amount of adjustment is limited to avoid paper jams.
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    Your Printer Parts Identification: Rear Feed (Continuous Forms) Note: The serial number of your printer is on a label on the back, beside "S/N." Sheet Guide Paper Lever On-Off Switch Platen Knob Control Panel Acoustic Cover Access Cover Note: For rear feed, the paper lever must be forward. 10
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    Parts Identification: Top Feed (Single Sheets) Paper Guides Sheet Guide Paper Lever On-Off Switch Platen Knob Control Panel Acoustic Cover (open) Note: For single-sheet printing, the paper lever must be in the middle position. Using Your Printer 11
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    on whether Forms Tear-Off is On (set to 500 ms, 1 sec, or 2 sec) or OFF (the factory default setting). 12 Microline 420/421 User's Guide
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    Determining if Forms Tear-Off is Off or On There are two ways to determine the status of the Forms Tear-Off menu setting: • Print the Menu. • Use the TEAR key. To use the TEAR key: 1 Make sure paper is loaded. 2 Press TEAR (3). • If the paper moves up, Forms Tear-off is off. • If the paper moves
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    Top of Form to the factory default, see "Resetting Top of Form to the Factory Default" later in this chapter. 14 Microline 420/421 User's Guide
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    Setting Top of Form (TOF): Forms Tear-Off Set to ON Important! If you turn the platen knob when the printer is on, the Top of Form misaligns. Always turn the printer off before turning the platen knob! Note: The first line prints at the red line (1) of the plastic paper shield on the printhead. With
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    the paper path. 2 Turn the printer off. 3 Press and hold PARK + QUIET/TOF while turning on the printer. 4 Reload paper. 16 Microline 420/421 User's Guide
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    Note: You can also move the paper down to the print position manually by pressing TEAR. When printing stops, Forms Tear-Off automatically moves the Tear-Off cannot be used when the optional pull tractor is engaged. Potential Problems with Software Packages If Forms Tear-Off is set to On and the
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    the third column: Rear Feed Form Tear-Off 1 Sec 5 Press SHIFT (2) + SEL (1) to exit Menu Mode and save the setting. 18 Microline 420/421 User's Guide Manual Forms Tear Off If you don't wish to engage the Forms Tear-Off feature, you can advance • rear-feed continuous forms loaded on the built
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    to Single Sheets 1 Tear off any printed pages, then press PARK. 2 Raise the sheet guide (1) to the single-sheet feed position. 4 Move the paper lever (1) to the middle position marked "TOP." 5 Adjust the paper guides (1) for the size paper you are using, then place a sheet of paper in the sheet
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    Forms 1 Press FF/LOAD to remove the single-sheet paper. 2 Lower the sheet guide into the continuous-forms position. 4 Move the paper lever to the appropriate position. • Rear feed: • Bottom feed: 3 Swing the wire feed guide over onto the pull-up roller. 5 If necessary, load continuous-form paper
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    Printhead Gap The printhead gap is the distance between the printhead and the platen. CAUTION! Make sure the printer is turned off before you open the access cover. To adjust the gap, open the access cover and move the blue lever (1) to the recommended setting from the table. Setting 1 2 3 4 5
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    , highest speed (570 cps) • Gothic typeface only NLQ: Near Letter Quality • Highest quality, slowest speed (95 cps) • Courier or Gothic 22 Microline 420/421 User's Guide
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    Character Pitch Important! Front panel settings for character pitch are normally overridden when the SI command is received from your software. Character pitch determines how many characters will print on each line. You can choose a specific fixed width for each character in characters per inch (CPI
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    the right-hand column. 5 Press and hold SHIFT (2), then press SEL (1) to save your setting and exit the Menu Mode. 24 Microline 420/421 User's Guide
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    Chapter 4: Menu Mode Note: Please print the current Menu Mode settings before you reset or change them. This is the only way to have a record of the settings. In Menu Mode, you use the front panel keys to change the defaults for the printer parameters. The changes you make in the Menu Mode are
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    printer. 2 Press and hold SHIFT, then press SEL to enter the Menu Mode. 3 Press and hold SHIFT, then press PRINT QUALITY. 26 Microline 420/421User's Guide
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    Changing the Menu Settings Note: Please print the current Menu Mode settings before you reset or change them. This is the only way to have a record of the settings. 1 Press and hold SHIFT, then press SEL to enter the Menu Mode. 2 Use the GROUP, ITEM and SET keys to make your changes: a Press GROUP
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    Mode Print Mode Symbol Sets DRAFT Mode Pitch Proportional Spacing Style Size Character Set Language Set Zero Character Code Page 28 Microline 420/421User's Guide Settings (Defaults are set in bold italic) IBM PPR, Epson FX, ML LQ Courier, LQ Roman, LQ Swiss, LQ Swiss Bold, LQ Orator, LQ
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    Menu Settings Table (Continued) Group Rear Feed Bottom Feed Item Line Spacing Form Tear-Off Skip Over Perforation Page Width (wide model) Page Length Line Spacing Form Tear-Off Skip Over Perforation Page Width (wide model) Page Length Settings (Defaults are set in bold italic) 6 LPI, 8 LPI Off,
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    , 128K No, Yes * Appears only when the optional Roll Paper Stand is installed. † Appears only when the MICROLINE emulation is selected. 30 Microline 420/421User's Guide
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    Menu Settings Table (Continued) Group Setup (cont..) Item Print Registration 1 Print Registration 2 7 or 8 Bits Data Word* Operator Panel Function Reset Inhibit Print Suppress Effective Auto LF Auto CR† CSF Bin Select** Print DEL Code* Settings (Defaults are set in bold italic) 0, range to 0.25
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    IBM emulation is selected. † Appears only when optional Cut Sheet Feeder is installed. ** Appears only if the Epson emulation is selected. 32 Microline 420/421User's Guide
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    Menu Settings Table (Continued) Group Serial IF* Item Parity Serial Data 7/8 Bits Protocol Diagnostic Test Busy Line Baud Rate DSR Signal DTR Signal Busy Time Settings (Defaults are set in bold italic) None, Odd, Even 8 Bits, 7 Bits Ready/Busy, X/On / X/Off No, Yes SSD-, SSD+, DTR, RTS 19200 bps,
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    ", 14", 17", 5", 3.5", 4", 5.5", 6", 7", 8", 8.5" 6 LPI, 8 LPI Valid, Invalid 11", 11-2/3", 12", 14", 17", 5", 3.5", 4", 5.5", 6", 7", 8", 8.5" * Appears only when the optional Cut Sheet Feeder is installed. 34 Microline 420/421User's Guide
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    automatic line feed. Some interface cables are wired in such a way that automatic line feed is always in effect: this item eliminates this potential problem. If your system uses pin 14 of the parallel interface to control automatic line feed, change the setting to Valid. Auto Select, Default = No
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    1 Appears only when the optional Dual-Bin Cut Sheet Feeder is installed. Use this to switch to Bin 2 as the default. 36 Microline 420/421User's Guide
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    CSF Type, Default = Wide To avoid paper jams, change this setting to Narrow if you are using the optional Cut Sheet Feeder on the wide model ML421 printer. Diagnostic Test, Default = No Appears only when the optional Serial Interface is installed. Select yes to perform a diagnostic test of the
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    and wish the printer to acknowledge the menu setting for Top Feed Page Length, change the setting to "by Menu Setting." 38 Microline 420/421User's Guide
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    Page Width, Default = Depends on Feed Path Wide carriage model only. For rear and bottom paths, the default is 13.6". Change to 8" if you will be printing on narrow paper. This prevents printing on the platen which can damage the printhead and the platen, and can cause loss of data. For the top feed
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    the pitch to be engaged when the printer control panel is set for 10 cpi and the SI command is received. 40 Microline 420/421User's Guide
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    SI Select Pitch 12 cpi, Default = 20 cpi IBM emulation only. Sets the pitch to be engaged when the printer control panel is set for 12 cpi and the SI command is received. Size, Default = Single Change to Double for double width and height printing. Skip Over Perforation, Default = No Change to Yes
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    Chapter 5: Maintenance Replacing the Ribbon Cartridge Important! Make sure you have the correct replacement ribbon for the your printer. The wrong ribbon will not print when installed in your printer. Look for the printer model number on the ribbon package. Ribbon Cartridge Handling • Leave unused
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    CAUTION! The printhead may be HOT! 3 Swing the used ribbon cartridge up off the printhead, lift it out, and discard it. 5 Turn the take-up knob (1) in the direction of the arrow to take up any ribbon slack. 4 Unpack the new ribbon cartridge and install it. Important! Do not remove the ribbon
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    , remove it before installing rear feed paper. Lock Lever Upper Tractor Cover Pins Loading Rear Feed Paper from the Back of the Printer Note: These instructions assume you have ready access to the back of the printer. If you do not, skip down to "Loading Rear Feed Paper from the Front
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    . Lift it slightly, then slide it back. 4 Pivot the sheet guide forward and gently rest it against the roller assembly. Careful! If you push the sheet guide too hard against the roller assembly, it may dislodge it. If it does, be sure to reseat the roller assembly before continuing. Maintenance
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    movement of the right tractor is limited to ensure that the paper covers the paper sensor. 7 Open the tractor covers. 46 Microline 420/421 User's Guide
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    8 Place continuous forms paper on the first two pins of either tractor. Important! You must keep the number of paper holes engaged on either pin the same. If you don't the paper will skew and jam. 10 Adjust the left tractor until the holes in the paper are centered on the pins then lock the lever
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    slide it toward the front of the printer until the marks align. 12 Place the wire guide ("1" in the illustration for the step above) in the sheet guide on the pull-up roller assembly. 13 Press FF/LOAD. Note: The factory default setting for the Top of Form (where the printing should
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    Feed Paper from the Front of the Printer Note: These instructions assume you do not have ready access to the back Cover Pins 2 Open the access cover (1). 3 Grasp the tabs and lift off the sheet guide. 1 Make sure the paper lever is forward (position marked "REAR"). 4 Pull up on the lock levers
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    on the lever to lock it in place, then move the right tractor to fit the width of the paper. 50 Microline 420/421 User's Guide
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    8 Adjust the position of the right tractor to center the holes in the paper on the pins. Then, close its tractor cover and push back the lock lever. Do not stretch the paper. Note: If the paper is too loose or too tight it can cause jams. 9 Reinstall the sheet guide. Maintenance 51
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    10 Place the wire guide (1) in the sheet guide on the pull-up roller assembly. 11 Press FF/LOAD. Note: The factory default setting for the Top of Form (where the printing should begin)
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    is on and deselected (SEL light off). 2 Place the paper lever in the center position (marked "TOP"). 3 Open the acoustic cover (1) and raise the sheet guide to the single-sheet position. Pivot the wire feed
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    4 Adjust the paper feed guides (1) for the width of the paper, then place a sheet of paper in the separator. The paper will feed into the printer. Important! If the ) is 1" down from the top of the page. To change the setting, see "Top of Form (TOF)" in Chapter 3. 54 Microline 420/421 User's Guide
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    cover (1) and remove the pull-up roller assembly (2). Remove any torn pieces of paper. 5 Lift the sheet guide (1) and reload paper. Make sure you lock the tractor covers. 5 Lower the sheet guide, then install the pull-up roller assembly and close the access cover. 6 Turn on the printer and press
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    off before you open the access cover. 3 Open the access cover (1) and remove the pull up roller assembly (2). Then grasp the tabs (3) on the sheet guide (4) and lift it off the printer. 56 Microline 420/421 User
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    thick. Then, load it on the tractors and close and lock the covers. 8 Load regular paper, close and lock the tractor covers. 9 Install the sheet guide, then install the pull-up roller assembly and close the access cover. 6 Use the platen knob to draw the quadruple-thick page around the platen
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    . 2 Use the platen knob to back the paper out. 3 Open the access cover (1) and remove the pull-up roller assembly (2). 58 Microline 420/421 User's Guide 4 Remove any torn pieces from around the carriage. 5 Reinstall the pull-up roller assembly and close the access cover.
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    Cleaning the Housing You should clean the printer housing every six months (or after about 300 hours of operation). CAUTION! Never use strong solvents or strong detergents on the cabinet-they could damage the housing. 1 Turn off the printer. 2 Use the platen knob to back the paper out of the printer
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    General Information Here are some general things to check before proceeding with detailed troubleshooting. • Is the printer plugged in and turned on? • Are the connections (power and interface) secure? • Is the product being operated under the proper ambient conditions? •
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    Problems / Solutions Problem any front panel settings you have made. To eliminate this problem, enter the Menu Mode, go to the Parallel Interface group changing menu settings, see "Changing the Menu Settings" in Chapter 4. Problem Nothing happens when I turn on the printer. Solution Check the power
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    have the optional serial interface board installed, check to be sure that it is firmly seated in the printer. Problem I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. Solutions 1 Check to be sure that you entered them correctly. 62 Microline 420/421 User's Guide
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    Problem Ink smears on the paper when I print narrow columns. Solution This ." For the wide-carriage printer, if MODE 1 doesn't work, try setting the Centering Position to MODE 2. Problem I've installed a new ribbon and the printing is smeared and streaked. Solution The ribbon shield (1) is either
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    , the printhead may be damaged; call for service. Problem The ALARM light is flashing. Solution Try turning the printer If the light still blinks, call for service. Problem The ALARM light is on and the to use. Move it to the proper setting. Problem The ALARM light is on and the Character Pitch
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    up and make the paper cling to the sheet guide. Try moving the paper guides together so that the paper rests on the guides rather than on the separator. Problem The Print Quality and Character Pitch keys on the . Check with your system manager before changing any menu settings. Troubleshooting 65
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    Oki Data Reseller by visiting one of our web sites http://my.okidata.com (allows you to register your product and personalize your own support needs) http://www.okidata.com (provides general information) • In the United States, purchase directly from Oki Data - Via the Internet http://my.okidata
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    Models Ribbon Cartridge 42377801 Platen Knob 51902220 Power Cord 56631801 Printhead 41923901 Model ML420 Access Cover 42115401 Sheet Guide 51009509 Pull-Up Roller Assembly 42044701 Model ML421 Access Cover 42115301 Sheet Guide 51009410 Pull-Up Roller Assembly 42045701 Accessories 67
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    /100 Base-T Ethernet External Print Server (not shown 70036001 OkiLAN 6010 10 Base-T Ethernet External Print Server (not shown 70034401 68 Microline 420/421 User's Guide
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    Appendix B: Printer Control Codes This section lists the most commonly used printer control codes. You will find a comprehensive listing of the control codes (English only), on your Printer CD. To access it: 1 Place the CD in your CD-ROM drive and wait for it to AutoPlay. 2 Select your printer
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    93 27 53 49 27 53 48 27 48 27 49 27 65 n 27 50 27 37 57 n 27 51 n 70 Microline 420/421 User's Guide
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    IBM Proprinter III Commands (continued) IBM Command ASCII Overscore On Overscore Off ESC _ 1 ESC _ 0 Paper Out Sensor Off Paper Out Sensor On ESC 8 ESC 9 Print Quality, Select HSD ESC # 0 Print Suppress Mode On ML420 ML421 Print Suppress Mode Off ESC Q ETX ESC Q SYN DC1 Proportional
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    48 27 69 27 70 27 71 27 72 27 116 48 27 116 49 27 52 27 53 12 72 Microline 420/421 User's Guide
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    Epson FX Commands (continued) Epson Command Form Length n Inches (n = 1 to 22) n Lines (n = 1 to 127) Horizontal Tab Justification Left Center Right Full Line Feed, Execute Select 10 cpi Select 12 cpi w/ Carriage Return n/216" (n = 0 to 255) n/144" (n = 0 to 127) Reverse, n/216" (n = 0 to 255)
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    27 107 49 27 120 48 27 115 49 27 115 48 19 17 27 112 49 27 112 48 74 Microline 420/421 User's Guide Epson Command ASCII Reset Printer Clear Buffer & Initialize ESC @ Clear Print Buffer CAN Skip Over Perforation, Cancel ESC O Software I-Prime ESC } NUL Subscript On ESC
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    Oki MICROLINE Standard Commands Oki Command Backspace Carriage Return Character Pitch Select 10 cpi Select 12 cpi Select 15 cpi Select 17.1 cpi Select 20 cpi Character Sets Standard Block Graphic Line Graphics Publisher ASCII BS CR RS FS ESC g GS ESC # 3 ESC ! 0 ESC ! 1 ESC ! 2 ESC ! Z Decimal 8
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    27 35 48 27 49 27 51 27 48 27 62 27 60 19 17 27 89 27 90 24 76 Microline 420/421 User's Guide
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    Oki MICROLINE Standard Commands (continued) Oki Command Shift-In Shift-Out Software I-Prime Subscript Printing On Subscript Printing Off Superscript Printing On Superscript Printing Off Underline Printing On Underline Printing Off Uni-Directional Print On Uni-Directional Print Off Vertical Tab,
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    Appendix C: Specifications Note: Specifications are subject to change without notice. Print Method Impact dot matrix Printhead 9 pins, 0.30 mm (0.0118") diameter, with thermal protection Interfaces Standard: Centronics parallel, IEEE-1284 compliant USB 1.1 Optional: RS-232C Serial Ethernet Print
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    Emulations (co-resident) • IBM Proprinter III • Epson FX • Oki MICROLINE Standard Print Speed Mode Super Speed Draft (SSD) High Speed Draft (HSD) Utility Near Letter Quality (NLQ) Speed (Characters per Second) 570 cps 507 cps 380 cps 95 cps Characters per Line (cpl) Setting 10 cpi 12 cpi 15 cpi
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    : Tractor Feed Rear Feed: 0.014" (0.36 mm) maximum Bottom Feed: 0.017" (0.44 mm) max. Requires optional push or pull tractor. 80 Microline 420/421 User's Guide
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    Paper Specifications: ML420 Single (Cut) Sheets Feed: Top Only Weight: 14 to 24 lb. US Bond (52.6 to 90 g/m2) Width Range: 7.2" to 8.5" (183 to 216 mm) Single-part, continuous forms Feed: Rear, Bottom* Weight: 12 to 24 lb. US Bond (45 to 90 g/m2) Width Range: 3" to 10" (76 to 254 mm) Carbonless
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    * Only Weight: Max. 100 lb. Index (180 g/m2) Width Range: Not applicable * Bottom feed requires optional pull or push tractor 82 Microline 420/421 User's Guide
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    Environmental Requirements Temperature Operating: 41 to 95°F (5 to 36°C) Storage: 14 to 122°F (-10 to 50°C) Humidity Operating: 20 to 80% RH Storage: 5 to 95% RH Electrical Requirements • 120 volts ac, (+6%, -15%) 50 or 60 Hz (±2%) 58 W Typical, 10 W idle • 230 ac, (+15%, -14 %) 50 or 60 Hz (±2%) 58
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    Appendix D: Installation Location • Place your printer on a firm, solid surface. • Allow enough space around the printer to easily access the platen knob and the various paper feed paths. • Make sure a suitable grounded power outlet is available nearby. Unpack • If any items are missing, contact
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    1 Remove any packing tape, then grasp the tabs (1) at either end of the access cover and pivot it toward the front of the printer as far as it will go. 3 Remove the shipping restraint from the pull-up roller assembly (1). 2 Remove the printhead shipping restraint. Installation 85
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    4 Use the tabs (1) to lift and remove the sheet guide, then remove the shipping restraint. 5 Reinstall the sheet guide: insert the clips on either side of the separator into the notches marked with a triangle, then press down to secure the separator in place. 86 Microline 420/421 User's Guide
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    Install the Ribbon Cartridge Important! Make sure you have the correct replacement ribbon for your printer. The wrong ribbon will not print when installed in your printer. Ribbon Cartridge Handling • Leave unused ribbon cartridges in their packages until needed. • Careful; the ribbon ink may cause
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    connector on the back of the printer. Then attach and secure the cable to your computer. 3 Turn on the printer. 88 Microline 420/421 User's Guide 3 Turn the printer and computer back on.
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    the printer and computer are both turned off. 2 Attach a suitable USB cable to the printer. Then attach the cable to your computer. Loading Paper For instructions on loading paper, see "Loading Paper" in Chapter 5. 3 Turn the computer and printer back on. Installation 89
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    is set to 8.5 inches. Otherwise, printing on the platen may damage the printer. See Chapter 4: Menu Mode for more information. 90 Microline 420/421 User's Guide
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    Rolling ASCII Test Important! Wide carriage Model ML421: If you are using 8.5" paper to run the tests, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer. See Chapter 4: Menu Mode for more information. The Rolling
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    . You can either load the Oki driver or select one of the compatible drivers listed below in your software application. 92 Microline 420/421 User's Guide
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    .exe and click OK. 2 Select your printer model. 3 When the Menu Installer window appears, click the Printer Software button. 4 Follow the on-screen instructions. USB Interface 1 Turn the printer on. The Windows Add New Hardware Wizard window displays. 2 Click Next. 3 Insert the CD into your CD-ROM
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    Index A Accessories 68 Alignment problems 9 ASCII Test 91 Auto Carriage return 35 Auto LF (Line Feed 31, 35 Auto Select 32 B Bar Codes 80 Bi-directional printing 30, 40 Bottom
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    F Factory defaults, menu mode 26 Font Sample Test 90 Fonts Embedded Printer Commands 62 Resident 80 Selecting 40 Forms Tear-Off 37 Changing 18 Top of Form 12, 17 Wait Time 41 Front Panel Keys 9 Menu Mode 25 G Graphics Printing 30, 37 Resolution 80 GROUP, Menu Mode 25 H Height, Double
  • Oki MICROLINE 421 | Users Guide 1 - Page 96
    Replacement Order No 67 Replacing 42 Ribbon Shield 43, 63, 87 Roll Paper Stand 68 RS-232C Serial Interface 78 96 Microline 420/421 User's Guide
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    S Self Tests 90 Serial Interface 68 Serial Interface Option 62 Server, Print Option 68 Sheet Guide 67 Single Sheet Cut Sheet Feeder Option 68 Jams 58 Loading 53 Skip Over Perforation 29 Software Embedded commands 62 Matching drivers to emulations ......... 62
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User’s
Guide
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