Oki B410d B410//B420/B430 User Guide (English) - Page 76

Problems

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PAPER FEED PROBLEMS SYMPTOM PROBLEM SOLUTION Paper Jams occur frequently. Multiple sheets of paper are fed at the same time. The printer is tilted. Paper is too thick or too thin. Paper is moist, folded, creased or warped. Paper is not aligned. Only one sheet of paper is loaded in the Paper tray or Manual Feed/Multi Purpose tray. Sheets of paper is added to the existing paper stock in the Paper tray or Manual Feed/ Multi Purpose tray. Postcards, envelopes, label sheets or transparencies are loaded in the Paper tray. Place the paper on a stable and flat surface. Use paper suitable for the printer. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping Align the paper edges to the paper guides. Load several sheets of paper. Remove existing sheets of paper from the tray and add the new sheets to them, ensuring alignment and then load the tray. You cannot print using the Paper tray. Load postcards, envelopes, label sheets or transparencies in the Manual Feed tray or Multi Purpose tray. Paper is not fed into the printer. Printing does not resume after removing jammed paper. Postcards or envelopes are placed in the wrong orientation. Improper setting is selected for Paper Source in the printer driver. The printer menu setting is incorrect. Printing does not resume only by removing paper jam. Check and load in the correct orientation. Select the correct paper source from the Source drop down menu. Set the size of the paper in the Setup Menu of the printer. Open and close the top cover. Troubleshooting > 76

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Troubleshooting > 76
P
APER
FEED
PROBLEMS
SYMPTOM
PROBLEM
SOLUTION
Paper Jams occur frequently.
Multiple sheets of paper are
fed at the same time.
The printer is tilted.
Place the paper on a stable
and flat surface.
Paper is too thick or too thin.
Paper is moist, folded,
creased or warped.
Use paper suitable for the
printer. Avoid storing paper in
areas of excessive
temperature and humidity.
Store paper in protective
wrapping
Paper is not aligned.
Align the paper edges to the
paper guides.
Only one sheet of paper is
loaded in the Paper tray or
Manual Feed/Multi Purpose
tray.
Load several sheets of paper.
Sheets of paper is added to
the existing paper stock in the
Paper tray or Manual Feed/
Multi Purpose tray.
Remove existing sheets of
paper from the tray and add
the new sheets to them,
ensuring alignment and then
load the tray.
Postcards, envelopes, label
sheets or transparencies are
loaded in the Paper tray.
Postcards or envelopes are
placed in the wrong
orientation.
You cannot print using the
Paper tray. Load postcards,
envelopes, label sheets or
transparencies in the Manual
Feed tray or Multi Purpose
tray.
Check and load in the correct
orientation.
Paper is not fed into the
printer.
Improper setting is selected
for
Paper Source
in the
printer driver.
Select the correct paper
source from the
Source
drop
down menu.
The printer menu setting is
incorrect.
Set the size of the paper in
the Setup Menu of the printer.
Printing does not resume after
removing jammed paper.
Printing does not resume only
by removing paper jam.
Open and close the top cover.