Oki B720n B710, B720, B730 User Guide (English) - Page 108

Network Related Problems, Using TCP/IP

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Network Related Problems Using TCP/IP This section explains how to fix the printer status when "Unable to print (xxxx Error)" appears in the window displayed by clicking [Start] > [Printers]. Cause Verification The printer and the computer are connected to different networks. An error has occurred in the network between the computer and the printer. Connection cannot be established. The printer is turned off after a print instruction has been sent from a computer. Or the print instruction is sent to the printer which is turned off. Print instructions from multiple computers are sent to the printer at the same time. Check with your network system administrator to verify that the network connecting the computer and that connecting the printer are linked by a router or a gateway. "Unable to print (NetworkError)" is displayed. "Unable to print (NetworkError)" is displayed. Check whether the printer is turned on. "Unable to print (NetworkError)" is displayed. Action Connect this printer directly to the network connecting the computer. Ask your network system administrator to check the network for errors. Turn on the printer. None (Printing will be resumed automatically). B710 B720 B730 User's Guide > 108

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B710 B720 B730 User’s Guide > 108
Network Related Problems
Using TCP/IP
This section explains how to fix the printer status when “Unable
to print (xxxx Error)” appears in the window displayed by clicking
[Start] > [Printers].
Cause
Verification
Action
The printer and the
computer are
connected to different
networks.
Check with your
network system
administrator to verify
that the network
connecting the
computer and that
connecting the printer
are linked by a router
or a gateway.
Connect this printer
directly to the
network connecting
the computer.
An error has occurred
in the network
between the computer
and the printer.
Connection cannot be
established.
“Unable to print
(NetworkError)” is
displayed.
Ask your network
system
administrator to
check the network
for errors.
The printer is turned
off after a print
instruction has been
sent from a computer.
Or the print instruction
is sent to the printer
which is turned off.
“Unable to print
(NetworkError)” is
displayed. Check
whether the printer is
turned on.
Turn on the printer.
Print instructions from
multiple computers
are sent to the printer
at the same time.
“Unable to print
(NetworkError)” is
displayed.
None (Printing will
be resumed
automatically).