Oki ML421 Network User's Guide for OkiLAN 6020e - Page 132

Section 4 - Appendix A - Troubleshooting Unable to Assign IP Address Gleaning If you ping the device and are not getting a response, the glean is not working. Check the following possible problems: • Verify the ARP table contains the correct hardware and IP address by running the 'arp -a' command. • If you are getting a response, but the OkiLAN 6020e LED is still blinking green, power down the print server and try the ping again. There might be a different device answering to the ping. • Verify the OkiLAN 6020e is on the same subnet as the computer running the ping. • The glean will not work if the OkiLAN 6020e has already defaulted to an IP address two minutes after power up. The LED will turn solid green and the device will print a configuration page. Power cycle the device and try the glean again. RARP or BOOTP If you are using a BOOTP or RARP server and the OkiLAN 6020e is not getting an IP address, check the following: • Verify the BOOTP/RARP configuration files are correctly set up ("/etc/ethers" and "/etc/hosts" for RARP and "/etc/bootptab" for BOOTP). Verify the files have the correct hardware address of the OkiLAN 6020e. If using RARP, check that the hostnames are the same between the "/etc/ethers" and "/etc/hosts" files. IV - 50 OKI OkiLAN 6020e User's Guide