Oki ML421 Network User's Guide for OkiLAN 6020e - Page 137

Printing a Configuration Unable to Print, functioning on the network.

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Section 4 - Appendix A - Troubleshooting • If the ftp succeeds, there is a problem with the lpr/ lp setup. Verify the hostname or IP address is correctly set for the queue. Try doing an lpstat (System V) or lpq (BSD) to query the status of the OkiLAN 6020e. FTP • If the indicator blinks green, the printer is receiving data. If nothing is actually printing, check the printer settings. For example, if you are using a PostScript printer, verify the OkiLAN 6020e is set to PostScript also. • Try pinging the device by its IP address (not the hostname). This will verify the OkiLAN 6020e is functioning on the network. • If you cannot connect over ftp but the ping succeeds, try telneting to the OkiLAN 6020e and print a configuration page to verify settings. If that fails, you might have a TCP/IP configuration problem with the OkiLAN 6020e. TCP/IP OKI OkiLAN 6020e User's Guide IV - 55

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IV - 55
Section 4 - Appendix A - Troubleshooting
OKI OkiLAN 6020e User’s Guide
TCP/IP
•
If the
ftp
succeeds, there is a problem with the
lpr/
lp
setup. Verify the hostname or IP address is
correctly set for the queue. Try doing an
lpstat
(System V) or
lpq
(BSD) to query the status of the
OkiLAN 6020e.
FTP
•
If the indicator blinks green, the printer is
receiving data. If nothing is actually printing,
check the printer settings. For example, if you are
using a PostScript printer, verify the OkiLAN
6020e is set to PostScript also.
•
Try
pinging
the device by its IP address (not the
hostname). This will verify the OkiLAN 6020e is
functioning on the network.
•
If you cannot connect over ftp but the
ping
succeeds, try
telneting
to the OkiLAN 6020e and
print a configuration page to verify settings. If
that fails, you might have a TCP/IP configuration
problem with the OkiLAN 6020e.