Oki ML421 Network User's Guide for OkiLAN 6020e - Page 192

Section 6 - Appendix A - Troubleshooting If the directory does not print, send the directory again, and watch the OkiLAN 6020e activity indicator. If the status indicator flashes to indicate activity, data is reaching the OkiLAN 6020e. Send the document again and watch the printer for activity. If you see activity but no output, data is reaching the printer, but the printer is aborting the job. A PostScript printer will flush its memory buffer whenever it encounters an error condition, thereby aborting the entire job. Try the following: • Power the printer and the OkiLAN 6020e off and on. Allow the OkiLAN 6020e and the printer to warm up before you send a print job. • Verify the printer is on-line and ready. • Verify the OkiLAN 6020e is configured correctly. • If you suspect any of the cables are bad, swap them with cables you know are working. Network Error Messages Network range exceeded during router power up- There are too many nodes on the network segment. The OkiLAN 6020e cannot find a free node number. Remove some of the other nodes on the network or expand the network range for this segment of the network. OkiLAN 6020e Utility OkiLAN 6020e does not show up in utility-If the OkiLAN 6020e does not appear in the utility, try the following: • Print a configuration sheet for name and zone information. Run the Chooser and select the correct zone. • Verify the OkiLAN 6020e is powered on and appears in the Chooser. If not, refer to general EtherTalk troubleshooting. • Verify the Macintosh you are using is running Phase 2 EtherTalk. VI - 10 OKI OkiLAN 6020e User's Guide