Panasonic 52 Care and Maintenance

Panasonic 52 - Toughbook - Core 2 Duo P8400 Manual

Panasonic 52 manual content summary:

  • Panasonic 52 | Care and Maintenance - Page 1
    Toughbook 52 Care and Maintenance For Help Desk Professionals and End Users 1
  • Panasonic 52 | Care and Maintenance - Page 2
    • Product Overview • Securing Access Doors • Multimedia Pocket Devices • Cleaning and Sanitizing • Battery and Power • Troubleshooting 2 Overview
  • Panasonic 52 | Care and Maintenance - Page 3
    Product Overview 3
  • Panasonic 52 | Care and Maintenance - Page 4
    Product Overview 4
  • Panasonic 52 | Care and Maintenance - Page 5
    Product Overview 5
  • Panasonic 52 | Care and Maintenance - Page 6
    Product Overview 6
  • Panasonic 52 | Care and Maintenance - Page 7
    Product Overview 7
  • Panasonic 52 | Care and Maintenance - Page 8
    Product Overview Securing Battery Access Cover 1. Flip the computer so that the LCD cabinet is facing towards the floor. 2. Located the area of the door marked PUSH (A) 3. Place your finger on the word PUSH, then slide the cover
  • Panasonic 52 | Care and Maintenance - Page 9
    Overview • LCD/Touch Screen • Keyboard and Touch Pad • Outer Case • Battery • AC Adapter Maintenance 1-800-LAPTOP5 1-800-527-8675 24 Hours, 7 days [email protected] 9
  • Panasonic 52 | Care and Maintenance - Page 10
    Feature Overview Sanitizing/Cleaning Products Tested with Toughbook Series • 91% isopropyl alcohol + 9% water • Alcohol Prep Pads • Alkyl • Virkon • Viraguard • Panasonic does not certify the effectiveness or endorse the use of any of the products listed • Panasonic tests for damage to the
  • Panasonic 52 | Care and Maintenance - Page 11
    Maintenance LCD / Touch Screen Panasonic Cleaning • Always use the blue cleaning cloth included with the Panasonic Toughbook • You may also use the 3M Magic Cleaning Cloth available online or at your local warehouse store or supercenter • In an emergency you can use a
  • Panasonic 52 | Care and Maintenance - Page 12
    Maintenance Keyboard / Touch Pad Cleaning • Always use the blue cleaning cloth included with the Panasonic Toughbook • You may also use the 3M Magic Cleaning Cloth available online or at your local warehouse store or supercenter • In an emergency you can use a
  • Panasonic 52 | Care and Maintenance - Page 13
    Outer Case Cleaning • Always use the blue cleaning cloth included with the Panasonic Toughbook • In an emergency you can use a dry all cotton t-shirt screen protection sheet and may seep in to the LCD cabinet • Never use an abrasive material or any material other than an all cotton t-shirt material
  • Panasonic 52 | Care and Maintenance - Page 14
    Maintenance Battery Normal Use • Run the battery calibration utility once every 3 months or so • The calibration utility will ensure that the battery is used at its full capacity 24 Hour Environments • If you are connected to AC power at all times it is strongly recommended that you enable Economy
  • Panasonic 52 | Care and Maintenance - Page 15
    Maintenance Battery Storage • When storing a battery make sure that the battery is not at full capacity. Drain the battery down to 25 percent before storing • Make sure to store the battery in a cool dry place • Never store a battery more than a few months. • Prolonged storage will deteriorate the
  • Panasonic 52 | Care and Maintenance - Page 16
    of January 1, 2009 all defective/suspect batteries returned to the Panasonic National Service Center will be shipped via ground transportation • All new laptop batteries and laptop batteries shipped or carried on to an aircraft as part of a complete system do not require special handling or labeling
  • Panasonic 52 | Care and Maintenance - Page 17
    Maintenance AC Adapter Storage • Do not wind the cord around the AC Adapter. This may stretch and eventually break the internal connections/wiring • Do not allow the AC Adapter to hang from a hook or other device. This may stretch and eventually break the internal connections/wiring • Do not wrap
  • Panasonic 52 | Care and Maintenance - Page 18
    Overview Troubleshooting 1-800-LAPTOP5 1-800-527-8675 24 Hours, 7 days [email protected] • Panasonic Diagnostic Utility • Troubleshooting Major Components • Things to remember 18
  • Panasonic 52 | Care and Maintenance - Page 19
    Diagnostic Utility Troubleshooting • Part of the System BIOS • Independent of Operating System • Tests All Major Components • Test All Components or Single status • Does not test physical data transfer on USB, Modem, WLAN, Bluetooth, LAN • Good starting point when troubleshooting hardware issues 19
  • Panasonic 52 | Care and Maintenance - Page 20
    Diagnostic Utility Troubleshooting • Start / Restart the device • At the Panasonic welcome screen, press the [F2] to enter the BIOS Set Up Utility • Press the [F9] key, then press the [Enter] key to accept all default
  • Panasonic 52 | Care and Maintenance - Page 21
    Troubleshooting Diagnostic Utility • Start / Restart the device • At the Panasonic welcome screen, press the following key combination: [CTRL]+[F7] • If the there is a BIOS password, you can use the [CTRL]+[F10] key combination to bypass
  • Panasonic 52 | Care and Maintenance - Page 22
    Troubleshooting Diagnostic Utility • Total run time for all diagnostics can take up to 22 minutes • Typical run time is closer to 15-20 minutes with no
  • Panasonic 52 | Care and Maintenance - Page 23
    Diagnostic Utility Troubleshooting • Each section will flash during the test and then display the pass/fail color • Blue = Standby/Waiting for instruction • Yellow = Running Diagnostic • Green = Pass all tests • Red = Failed test • Total run time for all diagnostics can take up to 22 minutes •
  • Panasonic 52 | Care and Maintenance - Page 24
    Troubleshooting Diagnostic Utility • Stop the test, press the grey STOP button when the status light is blue. • You may need to press the stop run that diagnostic test again to be sure • If any component fails diagnostics, the device should be sent in to the National Service Center for repair 24
  • Panasonic 52 | Care and Maintenance - Page 25
    Troubleshooting Power Symptom: • System will not power on • System will not charge strip • Battery functionality Use: • Another similar AC Adapter on this device • Suspect AC Adapter on another Toughbook of the same model type • AC Adapter plug or cables may be damaged • Someone may have stepped
  • Panasonic 52 | Care and Maintenance - Page 26
    Troubleshooting Battery Symptom: • System will not power on • System will not strip • Battery functionality Use: • Another similar AC Adapter on this device • Suspect AC Adapter on another Toughbook of the same model type • AC Adapter plug or cables may be damaged • Someone may have stepped
  • Panasonic 52 | Care and Maintenance - Page 27
    Troubleshooting Battery Symptom: • Battery Status Light is Blinking Orange Issue: • System temperature is too hot • System will not charge battery • Economy mode is Enabled and battery
  • Panasonic 52 | Care and Maintenance - Page 28
    Troubleshooting Battery Symptom: • Battery Status Light is Blinking Red Issue: • Battery malfunction • Wait five minutes • Install battery and attach AC adapter • Swap batteries with another CF-52 • Run the Battery Recalibration program • There are times when the charging system "resets" after
  • Panasonic 52 | Care and Maintenance - Page 29
    Troubleshooting Battery Symptom: • Battery life is shorter than expected Check for: strip • Battery functionality Use: • Another similar AC Adapter on this device • Suspect AC Adapter on another Toughbook of the same model type • AC Adapter plug or cables may be damaged • Someone may have stepped on
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k 52
Toughbook 52
Care and Maintenance
For Help Desk Professionals
dE dU
and End Users
1