Panasonic BB-HCM311A Pro-line Network Camera

Panasonic BB-HCM311A - Network Camera Manual

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  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 1
    Operating Instructions Network Camera Model No. BB-HCM311A BB-HCM311A Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico
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    Operating Instructions Main Features IPv6*1 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports IPv4 that's currently
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    4 cameras while supporting each audio 2-way communication. The previous model displays only 4 cameras, but this camera can switch 3 sets of 4 cameras. Additionally, the camera can displays maximum 12 cameras on a page in a static image. Supporting Viewnetcam.com service Viewnetcam.com service allows
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    /Troubleshooting helps you to easily configure the camera. • Operating Instructions (This manual) Operating Instructions explains about operations, settings, features and the cleaning method when using the camera. Abbreviations • UPnPTM is the abbreviation for Universal Plug and Play. • "Network
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    cameras Pentium 4 (1.8 GHz or greater is recommended.) Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP) Interface 10/100 Mbps network card installed Web Browser Internet Explorer 6.0 or later (Not included on the Setup CDROM) Audio Audio input/output feature (Microphone or speaker
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    (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP) Interface 10/100 Mbps network card installed Web Browser Internet Explorer 6.0 or later (Not included on the Setup CDROM) Notes • Audio feature works only with IPv4 connection. • See Panasonic Network Camera support website at http://panasonic.co.jp/pcc
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    all instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. service personnel. Servicing is required when the unit has been damaged in any way, such as the power cord or plug is damaged, the unit does not operate normally, or has been dropped. 13. The camera
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    56 2.8 Registering with the Viewnetcam.com service 58 2.9 Setting Date and Time 60 2.10 Changing Camera Settings 62 2.11 Adjusting Audio 66 2.12 Changing Authentication Setting and Administrator User Name and Password 68 2.13 Logging in to the Camera 71 2.14 Creating, Modifying or Deleting
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    the Main Unit 127 3.7 Setting an IP Address on Your PC 128 3.8 Using Setup Program 129 3.9 3.9.1 3.9.2 3.9.3 3.10 Setting Your PC 132 Setting the Proxy Server Settings on Web Browser 132 Setting UPnP to Display Camera Shortcut in My Network Places ........ 135 Setting the Internet Temporary
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    Operating Instructions 3.12 Number of Images to Be Able to Record on the SD Memory Card. 138 3.13 Specifications 139 Index 143 10
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 11
    registered URL):Port Number" on the address bar. • If the camera image is not displayed, see page 45 and page 46 of the Installation/Troubleshooting. E.g. http://192.168.0.253:50000 (in IPv4) http://XXXXX.viewnetcam.com:50000 (in IPv6) 3. The Enter Network Password window is displayed, and enter the
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    Maintenance page (page 106) G To log in to the camera (page 71) B To Multi-Camera page (page 28) D To Setup page (page 35) F To Support page (page 114) Notes • When users other than an administrator are accessing the camera, [Setup] and [Maintenance] tab will not be displayed. Additionally, When
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 13
    in IPv6-only network. IPv6 Domain Name Service In Windows XP, you cannot access the camera entering IP address on the web browser. You need to enter IPv6 URL registered in the domain name service. We recommend Viewnetcam.com service (see page 27 of the Installation/ Troubleshooting) as a domain name
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    Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 15
    Instructions 1.2 Viewing Single Camera page 1. Access the camera default. You can change it on the operation bar (see page 20). • Refresh interval may change depending on the network the camera body may be displayed. This is not a problem. • night view mode on the Camera Setup page (see page 62).
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    Instructions web browser. (1) Check "Prompt" in "Download signed ActiveX Controls". (2) Check "Enable" Setup CD-ROM. Notes • Video may not be displayed quickly. Wait for a while. • If you use a proxy server, set the web browser not to access the proxy server (see page 132). • In some corporate network
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 17
    Instructions Warning - Security window To listen to the audio, you need to download the audio applet. Click [Always] on the following window. Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about camera firmware
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    Operating Instructions 1.2.1 Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen. 1. Move the cursor to
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 19
    Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. 1. Operate pan/tilt and select a resolution to display an image. 2. Click the capture image button. Capture Image Button • The camera image opens in another window. 3. Right-click the image, and select [Save
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    Instructions Home Position: Controls lens direction. Pan ( : Left, : Right), Tilt ( : Up, : Down) and Home Position ( : Center) Preset Button: Applies the camera the standard quality. (default) • [Favor Motion] optimizes the image for motion display. Note When the camera image is not displayed
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    moves it to the home position. Operating Instructions Pan/Tilt Scan Pan/Tilt Pan/Tilt Range Pan: -60 ˚ to +60 ˚ Tilt: -45 ˚ to +20 ˚ Note When the pan/tilt reaches the end of lower right or lower left, a part of the camera body may be displayed. This is not a problem. [For assistance, please
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    Instructions 1.2.4 Setting Home Position/Alarm Position/Preset Button Registering Home Position/Alarm Position A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. If the Lens Position When Triggered setting is set (see page 91), the camera
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    Operating Instructions Registering a Preset Button 8 camera positions can be stored as presets. By default, the preset buttons (1-4) are is displayed, click [Back]. Notes • When registering preset buttons, the camera also saves brightness and white balance settings. • Only an administrator can
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    Operating Instructions Viewing the Image 1. Click the home position, alarm position or registered preset button. • The camera takes each position, and the image is displayed. Home Position Pan/Tilt Putting the cursor displays the preset name. Alarm Position UpperLeft 24
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    quit without saving changes. 2. Pan and tilt the camera to a desired position. 3. Click the home position, alarm position or a preset button (1-8). 4. The home position or the alarm position cannot be deleted, and these position names cannot be changed either. Operating Instructions Home Position
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    Operating Instructions 1.3 Listening to Camera Audio-Talking to the Camera The audio feature does not work in IPv6. Use the audio feature in IPv4 connection. 1. Access the camera (see page 11). • The Top page is displayed. 2. Click the [Single] tab at the top of the page. 3. The audio control bar is
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    from your PC, see 2.5 Audio Problems in the Troubleshooting section of the Installation/Troubleshooting. • Excessive length or poor quality microphone cable can cause a degradation in audio quality. • To talk to the camera from your PC, an external amplified speaker such as the Panasonic RP-SPT70 or
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    Operating Instructions 1.4 Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 76). 1. Access the camera (see page 11). • The Top page is displayed. 2. Click the [Multi] tab at the top of the page. •
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    not displayed on the Multi-Camera page • Confirm that the Internet IP address is specified for each camera and that each camera is connected to the Internet. For Internet access, local IP addresses (192.168.xxx.xxx) cannot be used. • Confirm the settings on the Multi-Camera Setup page (see page 76
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    Operating Instructions 1.5 Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 80 or page 89). You can view buffered images on this Buffered Image page. 1. Access the camera (see page 11). • The Top page is displayed. 2. Click
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    4. Display images clicking buttons below. Operating Instructions Date and time of the day when the images depending on resolution, image quality and what object the camera buffers. At the 320 x 240 pixels resolution and the standard quality, the camera buffers about 125 frames. (If 3 triggers are
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    Operating Instructions 1.5.1 Deleting Buffered Images If you intend to delete images for each transfer , the following operations also delete all buffered images. • Turning off the camera. • Saving the Date and Time page. • Restarting, updating firmware or resetting the camera to factory default. 32
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    Operating Instructions 1.6 Viewing Still Images on Your Mobile Phone You can view still images over the Internet from a compatible mobile phone. Enter "http://IP address (or URL):Port Number/Mobile" on a mobile phone and press [OK]. • When the port number is set to 80 (default), it is not required.
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    disappears. • Some mobile phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a mobile
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    2 Various Camera Features Operating Instructions 2.1 Using Camera Features 1. Access the camera (see page 11). • The Top users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs are not displayed. • If [View Multi-Camera page] or [View Buffered Image page]
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    setting, and language (see page 74). (12) Multi-Camera*1 Sets the camera IP address or host name, camera name on the Multi-Camera page (maximum 12 cameras) (see page 76). *1 If you change [Administrator], [General User], or [Multi-Camera Setup page] settings, changes will not be applied to the
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    Operating Instructions (13) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page 80 or page 89). (14) Operation Time Sets time period to display camera images (see page 102). (15) External Output Sets the digital output terminal of the External I/O (see page 104). (16)
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    in the proper data field. Automatic Setup The camera automatically obtains the network settings (subnet mask, default gateway and DNS server address) utilizing a DHCP feature on the router. The camera also automatically searches the unused IP address on your network. If you select [Yes] at the
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 39
    . Note The current network settings are shown on the Status page in the Maintenance section (see page 107). 5. Click [Restart]. • The camera restarts, and the Top page is displayed. Note When you do not know the camera IP address while setting [Automatic Setup] or [DHCP Setup], you can search
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    . The port number is 80 by default. When you use multiple cameras with a router on your network, each camera must be assigned its own port number (see page 29 "1.10 Connecting the Camera to a Router Not Supporting UPnP (IPv4 Only)" in the Installation/Troubleshooting). Do not set the following port
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    required in the following conditions. • Transferring camera images by E-mail or FTP • Setting cameras by their host names on the MultiCamera Setup page • Using the Viewnetcam.com service If you have the assigned DNS server addresses by your ISP or network administrator, enter them in this data field
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    and your ISP must support IPv6 before you can use this feature. 1. Click [Network (IPv6)] on the Setup page. 2. Click a connection mode. Normally sets Automatic Setup. Uses a static IP address. 3. Enter each parameter in the proper data field. Automatic Setup The camera is automatically assigned an
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    Operating Instructions Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. • Clicking [Cancel] takes you back to the previous page without
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 44
    Operating Instructions 5. Click [Restart]. • The camera restarts, and the Top page is displayed. Notes • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 129). Or you can search it on the Status page (see page 107)
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 45
    camera images by E-mail or FTP • Setting cameras by their host names on the MultiCamera Setup page • Using the Viewnetcam.com service • If you have the assigned DNS server IPv6 addresses by your ISP or network camera, see page 45 "The Top page is not displayed." in the Installation/Troubleshooting.
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 46
    Operating Instructions 2.4 What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. ʁʁ
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    to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. ISP Service : Services for multiple global addresses (A global address must be set up to the camera.) [For assistance, please call: 1-800-272-7033
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    or "IPv6 over IPv4 Tunneling" service Note See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. ISP Service (in IPv4) ISP Service (in IPv6) : Services for multiple global addresses (A global address must be set up to the
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 49
    Operating Instructions 2.5 Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. 1. Click [IPsec] on the Setup page. 2. Click Camera in the Transport column. • If you use transport mode in E-mail or
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    Operating Instructions Setting Status Pre-Shared Key Description • Check the box to • Make it known only to the specified people. • Set it as many characters as possible. • Change the password regularly. 4. Click [Save] when finished. • New settings are saved. 5. Click [Cancel]. • The IPsec page
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    camera, the IPsec setup is complete. Notes • In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support
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    . Communications may be blocked. • If you use IPsec, refresh interval slows down. • The camera can be accessed only from the PCs under the VPN router. Other PCs cannot access the camera. 1. Click [IPsec] on the Setup page. 2. Click Add in the Tunnel column. 3. Enter each parameter in the data field
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    as possible. • Change the password regularly. • Enter the destination network address. • Enter "IP address/Prefix length" in the data field. • Enter the WAN IP address of the VPN router on a destination network. Notes • IPv6 link-local address is not available. • The camera can be accessed only from
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 54
    Operating Instructions Setting Description IPsec • Check the box to enable IPsec features. If you clear the box, whole IPsec features CBC, AES-CBC (128, 192, 256 bits), NULL HMAC-MD5-96, HMAC-SHA-1-96 28800 s (Byte setting is not available.) *1 The camera does not support aggressive mode. 54
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    camera, the IPsec setup is complete. Notes • In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 56
    feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/technic/rtr_setup for details and see your router manual for how to enable UPnP. After the UPnP is enabled on the router, set [Enable] for auto port forwarding. Note The camera's UPnP does not support IPv6. Use this
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    3. Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. 4. Click [Go to UPnP page]. • The UPnP page is displayed. Operating Instructions [For assistance, please call: 1-800-272-7033] 57
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    when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service. 1. Click [Viewnetcam.com] on the Setup page. 2. Check [Enable]. • Clicking [Cancel
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    Operating Instructions Notes • When the Viewnetcam.com registration website is not your network (your PC and camera) is connected to the Internet. • Personal (Camera) URL is available after you registered with the Viewnetcam.com service. • If port forwarding is not enabled or your network is
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 60
    Operating Instructions 2.9 Setting Date and Time The Date and Time page allows you to set date and time. The buffered images on the SD memory card are not deleted. 1. Click [Date and Time] on the Setup page. 2. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. 60
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 61
    Operating Instructions Setting Description Time Setting • Select date and format ( • Adjustment • • NTP (Network Time Protocol) server synchronizes the camera's internal clock. It adjusts automatically every day. Check the box to enable it. Set the NTP server IP address. In IPv4, set 4 digits
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    Operating Instructions 2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance, pan/tilt range, return to specified position and color night view settings. 1. Click [Camera] on the Setup page. 2. Set each parameter. • Clicking [Cancel] cancels your settings
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    Operating Instructions Setting Camera Name White Balance Pan Range*1 Description • The camera name is displayed on the Single Camera page. • Enter Fixed Outdoor - Solar light (6000 K) • Hold - Setting [Hold] keeps the current white balance. Note White balance is also saved in the home position
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    , -45-+20 • The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen. Check the range after the setup. • If the camera is not operated during the specified period, the camera turns to the specified position. Note If you did not set
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    Operating Instructions Specifying Pan/Tilt Range 1. Access the camera (see page 11), and click [Single] at the top of the Top page. 2. Open another web browser, and display the Camera page (see page 62). 3. Align the Single Camera page and the Camera page side to side. 4. Set the pan/tilt range. •
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    Operating Instructions 2.11 Adjusting Audio The Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensitivity and external speaker volume. 1. Click [Audio] on the Setup page. 2. Set each parameter. • Clicking [Cancel] cancels your settings without
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 67
    Operating Instructions Setting Output • Volume • PC Audio Input • Timeout Input • Camera • Microphone Sensitivity Mute during Pan/Tilt • Description It controls audio output for external speaker connected to the camera. It controls the volume to output to external speaker. You can
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 68
    Instructions 2.12 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera
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    must be different from the user name. • Retype Password: Reenter the password. • Enter ASCII characters (see page 136). But [Space], ["], ['], and [:] are not available. Note When users other than an administrator are accessing the camera, [Setup] and [Maintenance] tab will not be displayed
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    Operating Instructions 4. Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Notes • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General
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    Operating Instructions 2.13 Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. 1. Click [Login] at the top
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    Operating Instructions 2.14 Creating, Modifying or Deleting General Users The General User Security: Administrator page, the access level can be set for guest users. 1. Click [General Users] on the Setup page. 2. If you create a general user, click [Create]. • When setting [Do not permit • When
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    Instructions Setting User ID List User Name/ Password Access Level Description • Up to 50 general users can be registered. • The list is used to modify or delete general user settings. • User Name (6 to 15 characters): Enter the user name. • Password (6 to 15 characters): Enter the password Camera
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    Operating Instructions 2.15 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval. You can display a time
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    language is displayed as the initial language on the Top, Single Camera and Multi-Camera page. If you select English or Japanese, all pages can be changed. But if you select other language, the Setup, Maintenance and Support pages are displayed only in English. 3. Click [Save] when finished. • New
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    Operating Instructions 2.16 Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. 1. Click [Multi-Camera] on the Setup
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    will be accessed from the Internet, be sure to use the global IP address. In this situation, local IP addresses such as 192.168. x.x cannot be used. 4. Click [Save] when finished. • New settings are saved. • The Multi-Camera Setup page is displayed. [For assistance, please call: 1-800-272-7033] 77
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    Operating Instructions 2.17 Format the SD memory card Before you record the camera image, you need to format the SD memory card. Notes • You can confirm the SD memory capacity on the Status page (see page 107). 1. Insert the SD memory card (see page 37 of the Installation/Troubleshooting). 2. Click
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    page is displayed. Notes • If the camera is restarted (see page 107), the SD memory recording starts again. • If you remove the SD memory card and insert it again, the SD memory recording starts again (see page 37 of the Installation/Troubleshooting). • Ensure that recording has been stopped
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    Operating Instructions 2.19 Buffering or Transferring Images by Timer The Image Buffer/Transfer page allows you to enable image buffer/transfer by Email or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. 1. Click [Buffer/Transfer] on the Setup page. 2. Click
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    Operating Instructions Setting Enable Image • Buffer/Transfer Trigger • • Description Check the box to enable the buffer/transfer. Clear the box to disable it. Selecting [Timer] enables the camera to buffer/transfer the image by timer. Selecting [Alarm 1 or 2] enables the camera to buffer/
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    Operating Instructions Setting Image Resolution Image Quality Description • Select image resolution (640 x 480, 320 x 240 (default) or 160 x [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, SD memory recording, the camera may not record the numbers of
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    [Next>]. Operating Instructions • Clicking [
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    Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [
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    Operating Instructions Setting Server IP • Address or Host Name*1 • Port No. • Login ID*1 • Password*1 • Login Timing • Upload File • Name*1 Overwrite • Setting Data • Transfer Method Description If you set the server IP address, set 4 digits (0-255) and 3 periods such as "192.168.0.253
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    Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [
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    Operating Instructions Setting SMTP Server IP • Address or Host Name • POP3 Server IP • Address or Host Name • Login ID*1 • Password*1 • Reply E-mail • Address*1 Destination E- • mail Address*1 1-3 Subject • Text • Description If you set the server IP address, set 4 digits (0-255) and
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    Operating Instructions 8. Confirm the settings, and click [Save]. • New settings are saved. • When finished, following operations also delete all buffered images. • Turning off the camera. • Saving the Date and Time page. • Restarting, updating firmware or resetting the camera to factory default. 88
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    Operating Instructions 2.20 Buffering or Transferring Images by Alarm Signal The Image Buffer/Transfer page allows you to enable image buffer/transfer by Email or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. 1. Click [Buffer/Transfer] on the Setup page.
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    Operating Instructions Setting Enable Image • Buffer/Transfer Trigger • • Alarm enable • condition Description Check the box to enable the buffer/transfer. Clear the box to disable it. Selecting [Timer] enables the camera to buffer/transfer the image by timer. Selecting [Alarm 1 or 2] enables
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    Instructions 5. Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera • Select image resolution (640 x 480, 320 x 240 (default) or 160 x 120 pixels) to buffer or transfer. • Select
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    Operating Instructions 7. Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, SD memory recording, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. For
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    [Next>]. Operating Instructions • Clicking [
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    Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [
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    Operating Instructions Setting Server IP • Address or Host Name*1 • Port No. • Login ID*1 • Password*1 • Login Timing • Upload File • Name*1 Overwrite • Setting Data • Transfer Method Description If you set the server IP address, set 4 digits (0-255) and 3 periods such as "192.168.0.253
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    Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [
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    Operating Instructions Setting SMTP Server IP • Address or Host Name • POP3 Server IP • Address or Host Name • Login ID*1 • Password*1 • Reply E-mail • Address*1 Destination E- • mail Address*1 1-3 Subject • Text • Description If you set the server IP address, set 4 digits (0-255) and
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    Operating Instructions 9. After you confirm the settings and click [Next>], set E-mail to step 10. Setting Disable Enable Description • The camera does not send an E-mail notification when buffering or transferring image. • The camera sends an E-mail notification (up to 3 destinations)
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    Operating Instructions 11. Click [Go to Image Buffer/Transfer page]. • The Image Buffer/ delete all buffered images. • Turning off the camera. • Saving the Date and Time page. • Restarting, updating firmware or resetting the camera to factory default. [For assistance, please call: 1-800-272-
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 100
    . Item E-mail or FTP Server Camera Operating System ISP Service ISP Service Supported Feature : IPsec supported : Services for multiple static global addresses (A global address must be set up to the server.) : Services for multiple static global addresses (A global address must be set up to the
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    Not Encrypted Prepare the following requirements. Encrypted Item VPN Router Camera ISP Service (in IPv4) ISP Service (in IPv6) ISP Service (in IPv4) ISP Service (in IPv6) Supported Feature : Services for static global addresses (A global address must be set up to the WAN side.) : "IPv4/IPv6
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    Operating Instructions 2.23 Specifying Operation Time The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Notes • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup. •
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    Operating Instructions Setting Enable • A day of the • week Operation Time • Description Check the box to if Monday or Tuesday is disabled in a setting but enabled in other settings, the camera can be operated on both Monday and Tuesday. [For assistance, please call: 1-800-272-7033] 103
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    Instructions 2.24 Controlling External Output Terminal The digital output terminal allows you to control the external devices. 1. Click [External Output] on the Setup the external output terminal gets high impedance (open collector) when the camera powers up. If you check [Short to GND], the internal
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    the indicator on when the camera is accessed. • Always off 1. Click [Indicator Control] on the Setup page. 2. Select indicator option. • Clicking [Cancel] cancels your settings without saving changes. Notes • See page 11 in the Installation/Troubleshooting for indicator display. • Selecting [Never
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    Operating Instructions 3 Camera Maintenance 3.1 Maintenance page (14) (15) (16) (17) (18) (19) Maintenance (14) Status Displays the camera settings and status (see page 107). (15) Restart Restarts the camera (see page 107). (16) Update Firmware Updates the camera firmware (see page 108). (17)
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    Operating Instructions 3.1.1 Confirming the Status The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/
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    . The buffered images on the SD memory card are not deleted. • The firmware version is displayed on the Top page and the Status page. 1. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. 2. Click
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 109
    is displayed in about a minute. Operating Instructions 4. Click [Browse...]. • A dialog box is displayed to select the firmware. 5. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. 6. Confirm the firmware file name, and click [Update
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    Operating Instructions 7. Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete. 110
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    Instructions 3.1.4 Creating Configuration File A configuration file can be saved on your PC. You can load the camera camera, create a configuration file after updating the firmware. If there is a firmware version difference between the camera that you create a configuration file from and the camera
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    you reset the camera to factory default, the camera can load its settings from the configuration file. Notes • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved. • If there is a firmware version difference between the
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 113
    then turns off for 10 seconds. • All camera settings (user name, password, IP address, subnet mask etc.) are reset to factory default. • If the camera is reset to factory default, the network connection mode changes to [Automatic Setup]. Reconfigure the camera seeing the Getting Started. Notes • The
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 114
    the next page. 3.2.2 Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed. 114
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 115
    Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed
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    Operating Instructions 3.3 External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O Pin Features G • GND pin 1 External Sensor
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    Circuit Diagram Example Camera 12 V Operating Instructions Relay Light 4 3 Door Sensor 2 (Alarm 2) 2 G Door Sensor 1 (Alarm interface circuit (customer-provided) may have to be used. Serious damage to the camera may result if a device is connected to the external I/O that exceeds its
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    Instructions 3.4 FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side. FACTORY DEFAULT RESET Button (Press the button with a pointed object.) Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password
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    Setting List Basic Operating Instructions Items Default Required Notes Network Connection Mode (IPv4) Automatic Setup - Automatic Setup/ Static/DHCP Allow Access from the No - - Internet (Automatic Setup only) Network Configuration Enable - - from Setup Program (Static/DHCP
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    Operating Instructions Items Default Required Notes Network Connection Mode (IPv6) Automatic Setup - Automatic Setup/ Static Allow Access from the No - - Internet (Automatic Setup only) Port No. (Static only) 80 - 20, 21, 25 and 110 is not available. IP address (Static only) [
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    Operating Instructions Items Default Required Camera Camera Name Network Camera Required 1-15 characters *6 White Balance Auto - Auto/Fixed Indoor/ Fixed Fluorescent (White)/Fixed Fluorescent (Daylight)/Fixed Outdoor/Hold Pan Range (Minimum) -60 degrees - -60-+60 degrees (Home
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    Operating Instructions Audio Items Output Volume Default Enabled Standard PC Audio Input Timeout 1 min Input Camera Microphone Sensitivity Enable Standard Mute during Pan administrator *3 Password [Blank] When setting 6-15 characters administrator *3 Retype Password [Blank] When
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    Operating Instructions Items General User User ID List User Name Password Retype Password Limit time of Continuous Motion JPEG Refresh Interval Access Level Default Required Notes [Blank] - - [Blank] When setting 6-15 characters general user *3 [Blank] When setting 6-15 characters general
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    Operating Instructions Advanced Image Display Items Single Camera Image Resolution Single Camera Image Quality Default 320 x 240 Standard Single Camera Refresh Interval Multi-Camera Image Resolution Multi-Camera Image Quality Motion 320 x 240 Standard Multi-Camera Refresh Interval Motion
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    Operating Instructions Items Default Required Notes Multi- Multi-Camera Camera Display [Blank] - - Checked When setting - Multi-Camera IP Address or Host Name [Blank] When setting IP address*1 Multi-Camera Host name*5 is 1-255 characters. Port No. [Blank] When setting 20, 21, 25
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    Operating Instructions Items Indicator Indicator Control Control Preset Buttons Items Preset Preset 1 Buttons Preset 2 Preset 3 Preset 4 Default Turn indicator on when camera is on Required - Default UpperLeft UpperRight LowerLeft LowerRight Required - Notes - Notes - *1 In IPv4, set 4 digits
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    Operating Instructions 3.6 Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.6.1 powder, cleanser, benzine, thinner, wax, petroleum products or hot water to wipe the camera. Also avoid pesticide, glass cleaner or hair spray. They may cause change in the shape
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 128
    Me, the PC needs to be restarted to enable the settings. Local IP Address Local IP address is the network ID that is not used on the Internet. They are classified into Class A, Class B and Class C, as shown below. Set the IP address in the range of the number specified in the class corresponding to
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 129
    IP address and port number of the camera connected to your network. • Setting up the camera automatically. • Setting up the camera manually to a Static or a DHCP setting. • Displaying the Setup page. Finding the camera 1. Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 130
    Instructions • You can find the camera IP address and port number by looking up the MAC address of your camera. MAC Address Port IP No. Address Camera Status IPv6 Information Camera List window Displays IPv4 or IPv6 information. Notes • If you try to find multiple cameras, each MAC address
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 131
    Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup 1. Click [Execute] on the Camera List window shown on page 130. 2. Click each button to execute the program. Sets up the camera to view on the LAN. Sets up the Internet access to the camera. Manually sets up the camera
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 132
    . Notes • A proxy server is used to protect your network connected to the Internet. • If the camera is accessed via a proxy server, problems may occur. Consult your network administrator before installing the camera. • If the camera is accessed via a proxy server, the refresh interval may
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 133
    3. Click the [Connections] tab, and click [LAN Settings]. Operating Instructions 4. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. See if the check box is checked or not.
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 134
    Operating Instructions 5. Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. 6. Click [OK]. 134
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 135
    Operating Instructions 3.9.2 Setting UPnP to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Start] ( [Settings]) [Control Panel] [Programs] [Windows Components] Select [Network Service] [Properties] Check [UPnP] [OK] [Next] Complete Note This feature
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    Operating Instructions 3.10 ASCII Character Table ASCII Character Table (space) 0 ! 1 " 2 # 3 $ % & 4 5 6 ' 7 ( 8 ) 9 * : + ; , < - = . > / ? @ P ` p A Q a q B R b r C S c s D E T U d e t u F V f v G W g w H X h x I Y i y J Z j z
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 137
    Operating Instructions 3.11 File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 138
    Operating Instructions 3.12 Number of Images to Be Able to Record on the SD Memory Card The camera supports the Panasonic SD memory card. • 1 GB: RP-SDH1GJ01A • 512 MB: RP-SDH512N1A • 256 MB: RP-SD256N1A • 128 MB: RP-SD128BL1A • 64 MB: RP-SD064BL1A Resolution/ Image Quality
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 139
    Operating Instructions 3.13 Specifications Network Camera Items Pan/Tilt Angle Number of Pixels Audio Input Audio Output*2 Frame rate*3 Specifications JPEG (3 Levels) 640 x 480, 320 x 240 (default), 160 x 120 About 125 frames (320 x 240) with time display (SD momory card is not inserted.) 2-way
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 140
    Instructions Other Specifications Items Supported Protocols IPsec Feature IPsec Authentication Method Cipher Algorithm Message-Digest Algorithm Message Transfer Condition Image Transfer Method Interface Indicator Display External Microphone Input Audio Power/Network Communication/Camera operation/
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 141
    Other Specifications Items Temperature Humidity Operating Instructions Specifications Operation: 0 °C (+32 °F) to +40 °C (+104 °F) Storage: 0 °C (+32 an amplifier or an external speaker with a built-in amplifier. *3 Frame rate may slow down depending on the network environment, the PC performance,
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    Operating Instructions 142
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    Index Operating Instructions 143
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    page 114 Home Position 22 How to Use This Documentation 4 I Image Display page 74 Indicator Control page 105 IPsec 46 IPv6 Domain Name Service 13 L Listen 26 Load Settings page 112 Login 71 M Maintenance page 106 Mobile Phone 33 Multi-Camera page 28 Multi-Camera Setup page 76 N Network (IPv4) page
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    Support Information page 115 Support page 114 System Requirements for your PC 5 T Talk 26 Timer Image Buffer/Transfer 80 Top page 12 Trademarks 4 Transport mode 49, 100 Tunnel mode 52, 101 U Update Firmware page 108 UPnP page 56 V Viewnetcam.com Service 58 W Web Browser 5, 6 Operating Instructions
  • Panasonic BB-HCM311A | Pro-line Network Camera - Page 146
    For product service Panasonic Servicenters are listed in the servicenter directory. Call 1-800-272-7033 for the location of an authorized servicenter. This Network Camera is designed for use in the United States of America. Sale or use of this product in other countries/areas may violate local laws.
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Operating Instructions
Please read this manual before using and save this manual for future reference.
Network Camera
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Model No.
BB-HCM311A
BB-HCM311A