Panasonic BB-HGW700A Vpn Wireless Router

Panasonic BB-HGW700A - Network Camera Router Manual

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  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 1
    Operating Instructions Network Camera Management System Model No. BB-HGW700A Please read this manual before using and save this manual for your future reference. Panasonic Web Site: http://www.panasonic.com for customers in the USA or Puerto Rico
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    purchasing the Panasonic Network Camera Management System. Before using Please read the Important Safety Instructions on page 4 before using. Read and understand all instructions. For Operation Assistance • Call 1-800-272-7033 • See the Panasonic web site http://www.panasonic.com System Requirements
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    Instructions Abbreviations • UPnP is the abbreviation for Universal Plug and Play. • CATV modems and ADSL modems are referred to as modems in this manual. • Network cameras are referred to as cameras in this manual their respective owners. Network Camera Management System Memo Attach your purchase
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    instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not install /installed near the product and is easily accessible. 8. Use only the included Panasonic AC time. 13. Refer all servicing to qualified service personnel. Servicing is required when this
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    Operating Instructions Table of Contents 1 Product Introduction 7 1.1 Main Features 7 1.2 Included Accessories 8 1.3 Feature Locations 9 Internet 36 3.1.4 Managing the Connection Mode 37 3.1.5 Using Camera ...39 3.1.6 Registering a Camera Automatically 41 3.1.7 Using Wireless 47 3.1.8 Using
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    Operating Instructions • Link MTU size ...83 • Routing ...83 3.2.6 Using VPN (PPTP 85 3.2.7 Using VPN (IPsec 87 3.2.8 Using Applications 91 3.3 Managing This Product 94 3.3.1 Changing The Password 94 3.3.2 Updating Firmware 95 3.3.3 Saving Settings 97 3.3.4 Restarting...98 3.3.5 Initializing
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    Product Introduction Operating Instructions 1 Product Introduction 1.1 Main Features This product is a Network Camera Management System with the following features: ■ IPv6 Compatible This product is compatible with IPv6, the next generation of Internet protocol. There are a number of merits to this
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    Order No. PQJA10138Z Stand 1 pc. Order No. PQYLHGW502 CD-ROM 1 pc. (Operating Instructions etc.) Order No. PSQX3487ZCD • Installation/Troubleshooting - 1 pc. • Warranty - 1 pc. Accessories to be Provided by Customer • Ethernet Cable (category 5 straight cable) - 1 pc. • Network Camera • PC 8
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    WIRELESS Indicator (see page 10) LAN1-LAN4 Indicators (see page 10) Diversity Antenna The antenna rotates 100 degrees clockwise and counterclockwise, 200 degrees in total. DC IN Jack (see Installation/Troubleshooting) LAN1-LAN4 Jacks (see Installation/Troubleshooting) WAN Jack (see Installation
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    WIRELESS PPPoE Light Color Description Green This product is turned on. There is a problem with this product. Red (Blinking) Remove the AC cord from the outlet, and insert again. Green (Blinking) The firmware is damaged. Download a firmware file (see page 31 - Installation/ Troubleshooting
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    /password), this product's setup information, application setup information, logs and other system management information is the responsibility of the customer. Access to this information should be limited to users or user groups, and third parties should not be allowed to refer to, modify, delete
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    in by entering your user name and password and clicking [OK]. • In order to view the camera images on the Camera Portal page of this product, it is necessary to have completed a connection with a compatible camera (Customer-provided). See the camera's Operating Instructions for more details. . If
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    Operating Instructions 2.1.2 Setup This page allows you to set up an IPv4 Internet page. (see this page) Displays the IPv6 setup page. (see page 16) Allows you to view images from the camera registered on this product. (see page 17) Basic setup to connect to the Internet. (see page 21) Sets the
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    15 Password: 16 Update Firmware*: 17 Save Settings: 18 Restart: 19 Factory Default: 20 PPPoE Connection: 21 Ping: Information 22 Status: 23 Log: 24 Support: Performs automatic camera registration setup and manual registration adding and deletion. (see page 39) Sets up wireless LAN motion mode and
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    Operating Instructions 25 Help: Explains about commands and functions on the setup pages. (see page 108) * To download the latest version of the firmware from Panasonic's support website, it is necessary to connect to the Internet. Accessing This Product [For assistance, please call: 1-800-272-
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    Operating Instructions 2.1.3 IPv6 Setup This page allows you to set up an registering a security policy database, this product allows you to create a VPN (Virtual Private Network) using IPsec. (see page 87) 5 VPN(IPsec) Connection: Manually starts or stops the IPsec connection. (see page 100) 16
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    it and enter that camera's user name and password. (If camera authentication has been set up, the key mark will be displayed.) • A blue unmarked window is displayed when the camera is outside operation time. If a blue unmarked window is displayed even when the camera is operating, click [Refresh
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    to access. • If an authentication window is displayed, enter the camera's user name and password. Then the camera image is displayed. Notes • When refreshing the camera portal, click [Refresh Camera] on the Camera Portal page. • After entering the camera's user name and password and displaying the
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    address with an IPv6 compatible DDNS service (e.g. Viewnetcam.com). Then, register the camera manually on this product (see page 43), and set it on the Camera Portal. • In order to use IPv6 your local network, your ISP must support IPv6. Please contact your local network administrator or ISP if you
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    Instructions • A blue unmarked window is displayed when the camera is outside operation time. If a blue unmarked window is displayed even when the camera is operating, click [Refresh Camera]. (The blue unmarked window may be displayed when authentication is being confirmed.) • If the camera
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    information. Operating Instructions Consult with your contracted ISP about which connection type to use, or about your service or contract. using PPPoE connection. Enter the user name and password referring to the ISP's setup information. Enter the service name, access concentrator name DNS server
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    Operating Instructions PPPoE Connection Follow the steps below to set up PPPoE connection. ISP Modem Internet The ISP assigns an IP address by PPPoE connection. 1. Select [ISP
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    , "abcde" has been entered. 5. Enter User Name and Password, and if specified by the ISP, enter Service Name, Access Concentrator Name, DNS Server 1, jacks LAN1 to LAN4 and then restart. • When instructed by your ISP, change the MTU value. When not instructed, leave it as the default (1492). (see
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    Operating Instructions DHCP Connection (Internet Connection using a DHCP Server) Follow the steps below to set up DHCP connection, where an IP address is automatically allocated by the
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    mode page is displayed. 7. Select the ISP entered in step 4. 8. When setup is complete, click [Save]. • The entered information is saved. Operating Instructions Note When saving, do not cut the power supply. If cut, saving might not be completed successfully. 9. When [Restart] is displayed on the
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    Static Connection (Internet Connection using a Static IP Address) It may be necessary, if you are instructed by the ISP, to enter the value of the IP address or gateway address into setup information. ISP Internet Modem Private address 192.168.0.2 Static
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    and if specified by the ISP, enter the Domain Name. • See the ISP's setup information. To return to the original settings, click [Cancel]. Operating Instructions 6. When setup is complete, click [Save and Go to Connection Mode]. • The connection mode page is displayed. 7. Select the ISP entered in
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    Operating Instructions ISP Deletion Follow the steps below to delete ISPs from the ISP registration list/IPv6 ISP Registration List. 1. Click [Delete] on the row of the ISP you want to delete. • The ISP deletion confirmation window is displayed. 2. Click [Yes]. • To cancel the deletion click [No].
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    IPv6 network are different depending on the ISP. Select a connection type referring to information from your ISP. Operating Instructions Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera Management System
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    Operating Instructions Tunneling Connection It is possible to encapsulate IPv6 packets with IPv4 packets and perform IPv6 communication on a IPv4 network. Take the following steps to set up tunneling connection. IPv6 Internet IPv4 IPv6 1. Select [IPv6 ISP Registration]. 2. Click [Register/Edit]
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    7. Select the ISP entered in step 4. Operating Instructions 8. When setup is complete, click [Save]. • The entered information is saved. Note When saving do not cut the power supply. If cut, saving might not
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    Operating Instructions 6to4 Connection 6to4 is a type of tunnel connection which can be used experimentally. 6to4 encapsulates IPv6 packets with IPv4 packets, and connects to the IPv6 network through the 6to4 relay router. It is not necessary to subscribe to an ISP for this type of connection. Take
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    Operating Instructions 9. When [Restart] is displayed on the setup page, click it. 10. Restart the PC. • Check that the PC is connected to the Internet. (see page
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    Operating Instructions Static v6 Connection This function allows you to communicate directly using IPv6. To set up static v6 connection, take the following steps. ISP IPv6 Network Internet 1. Select [IPv6 ISP Registration]. 2. Click [Register/Edit] on the IPv6 ISP registration list. 3. Select Static
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    Operating Instructions 8. When setup is complete, click [Save]. • The entered information is saved. Note When saving, do not cut the power supply. If cut, saving might not
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    Operating Instructions 3.1.3 Confirming Connection to the Internet Confirming Connection After the setup the web browser. 2. Enter a website address into the web browser's address bar (e.g. http://www.panasonic.com), and press [Enter]. • The website is displayed. When a website is not displayed...
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    Operating Instructions 3.1.4 Managing the Connection Mode The connection mode page allows the ISP on the ISP selection dropdown list. 4. Click [Save]. • When setup is complete, the restart window is displayed. 5. Click [Restart]. Data Entry Field ISP Selection Select only one ISP to use. It is
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    Operating Instructions Setting up the PPPoE Connection Mode to the WAN (Internet) Side 1. the ISP on the ISP selection dropdown list. 4. Click [Save]. • When setup is complete, the restart window is displayed. 5. Click [Restart]. Data Entry Field ISP Selection Select only one ISP to use. It is
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 39
    Operating Instructions 3.1.5 Using Camera The camera page allows you to set up cameras connected to this product. Usually it is not necessary to set up a camera because the automatic registration function of Panasonic's Network Cameras sets up the camera name, port number, and IP address
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    Operating Instructions IPv6 Camera Port Specify the port number for the IPv6 camera. • The specified port will be provided automatically to IPv6 cameras. • The default is 80. 40
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    Operating Instructions 3.1.6 Registering a Camera Automatically After connecting this product to a Panasonic Network Camera (Customer-provided), turning the camera on, and returning the settings to factory default, the camera's network setup (IP address and subnet mask etc.) and wireless security
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    images to be accessed from the Internet, follow the setup guidelines specified in the camera's Operating Instructions. • The port number and IP address of automatically registered cameras cannot be modified. • If you click Confirm, the camera image will appear. • It may not be possible to open an
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 43
    Operating Instructions Additional Camera Registration (Registering Additional Cameras Manually) Follow the steps below to register additional cameras. 1. Click Add under the Operation heading. Functions 2. Enter or Select Camera Name, Camera network location, Access Control, Port, IP Address, Host
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    too. For details, see the camera's Operating Instructions. • When registering an additional camera, it is necessary to set port forwarding and/or packet filtering. Set them manually, referring to pages 58, 66, and 71. Also, when using this product under a UPnP™ router, even if the settings for top
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 45
    Operating Instructions IPsec Connection between This Product and a WAN camera Pre-shared Key Retype Pre-shared Key Select Enable IPsec or Disable IPsec. When Enable IPsec is selected, enter the Pre-shared key. Retype the
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    Operating Instructions Screen Assignment This function allows you to set the format of the camera portal page and set the screen assignment. 1. Click [Screen Assignment]. 2. Select from Camera Name and Still Image (refreshing), Camera Name and Still Image, and Camera Name Only in Screen Format. 3.
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    SSID and data channel* for all devices on the wireless LAN network. SSID : Panasonic Data Channel:7 SSID : Panasonic Data Channel:7 Unable to Connect SSID : EARTH Data Channel:6 SSID : Panasonic Data Channel:7 * It is possible for wireless devices connected to this product with the same SSID to
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    LAN card used on the wireless terminal side. Check the range of data channels available on the wireless LAN card, and set the data channels on this product accordingly. • When modifying the SSID of this product after a wireless camera etc. has been registered automatically, it is necessary to
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    identifier, is sent out to surrounding devices at regular time intervals. If Disable is selected, the wireless LAN device can detect the network easily. However, unauthorized users can also find the network and try to connect to it, so there a possible security weakness. By selecting Enable on the
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    Instructions Channel Sets the channel to receive/send data within the network. Select a channel between 1 and 11. (The default for 802.11b/g is 7.) When there are multiple wireless within the wireless LAN. By encrypting the data, even if the data was intercepted by an unauthorized user, it would
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    Instructions Cameras are not compatible with WPA, so select WEP when connecting a camera. • When modifying the encryption of this product after a camera same WEP keys 1 - 4 into the connecting wireless devices, and select the same WEP key number is called Key Index on Windows® XP. 5. Click [Save]. 6.
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    Instructions Note The KX-HCM250 and KX-HCM270 wireless the data speed is reduced slightly. In Windows XP 64 bit is displayed as 40 wireless camera etc. has been registered automatically, it is necessary to match the wireless camera's settings. 3. For the Network
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    method appointed by the National Information System for Science and Technology (NIST), and wireless camera etc. has been registered automatically, it is necessary to match the wireless camera's settings. • When this product is using WPA-PSK(TKIP), if connected wireless devices have the same network
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    Operating Instructions MAC Address Filtering PCs that are not registered with and MAC Address. (see page 123) Note See the Panasonic Support Website (http://panasonic.co.jp/pcc/products/en/netwkcam/) for more details about Panasonic's wireless cameras. Registered MAC Address: 01:23:45:ab:cd:ef MAC
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    Operating Instructions 3.1.8 Using Viewnetcam.com Viewnetcam.com allows you to view images form the WAN (Internet) side. Obtain the URL from the Viewnetcam.com service, and view camera images by accessing the camera portal. Take the steps below, to view camera images from the WAN side. Notes •
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    By following the Viewnetcam.com registration instructions, you can register this product with Viewnetcam.com. 10. Enter the URL displayed in Personal URL into the web browser of a PC that is connected to the Internet. (e.g. "http://camXXXX.viewnetcam.com") • The camera portal is displayed. Note The
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    the private address, and access this product's network from the Internet. Set these when enabling the IP masquerade function and the port forwarding function used, for example, when starting up a mail server. When using applications that support UPnP™ (Windows/ MSN® Messenger etc.), see pages 79 and
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    Instructions When installing a separate camera portal of this product in Options. (see page 74) • Up to 16 settings can be registered. Example: When making a website accessible by starting up a web server on a PC with a private address of 192.168.0.2, enter the TCP protocol, port number:80 (HTTP service
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    Operating Instructions Data Entry Field Operation Entry No. Protocol Forwarding Port No. Forwarding IP Address Allows you to Modify/Delete the parameters of each heading. Select Enable
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    Operating Instructions How to Add Entries 1. Click Port Forwarding on the Address Translation page. 2. Click Add is displayed, and the added information field will be highlighted in orange. 5. Click [Save]. • The restart window indicating that setup is complete is displayed. 6. Click [Restart]. 60
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    deletion, the deleted information field will be highlighted in orange and Unsaved Deletion is displayed. 4. Click [Save]. • The restart window indicating that setup is complete is displayed. 5. Click [Restart]. Operating Instructions Functions [For assistance, please call: 1-800-272-7033] 61
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    Instructions this product does not split the network into segments. Therefore, in the been attacked. Bear this in mind when using this system and take safety precautions. • When using the DMZ • The DMZ function is not compatible with the Camera Portal (No.TCP80[Default]), Setup (No.TCP8080[Default
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    Operating Instructions 3.2.2 Improving Security This function allows you to limit access to this product and set up filtering easily. When performing security setup, a filtering log is saved
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    Instructions ways of packets sent/received when files or printers are shared on Windows. In factory default settings Access by NetBIOS/File sharing/Printer sharing default settings Restricted Access and Log Output are both checked. • Camera Portal Display when saving log: W-P It is possible to
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    Operating Instructions • Attack Detection is enabled Display when saving log: DoS Harmful not be recorded. • In order to improve security, it is necessary to manage your current software and update firmware as appropriate. Priority of Security Functions In order for this product to combat various
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 66
    Operating Instructions Packet Filtering By specifying the IP address, port and protocol parameters, it is possible to either pass or intercept IP packets that are being received.
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    Operating Instructions Type Direction Source IP Address/Prefix Length Source Port specifying an IP address range, enter the network address in the IP address field, and the network prefix number in the prefix length field. For example, when specifying an network address of 192.168.0.0/16, enter 192.
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    Operating Instructions Modifying or Deleting Filtering Headings 1. Click Packet Filtering on the security setup page. 2. Click Modify/Delete under the operation heading of the filter you want
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 69
    Operating Instructions 3.2.3 Improving IPv6 Security This function allows you to limit IPv6 connection access to this product and set up filtering easily. In Factory Default Settings, a filtering
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    Operating Instructions • factory default settings Stealth Mode can hide this product from WAN (Internet) side IPv6 network and Log Output are both checked. • Regard Ident packet as an exception Display , it is necessary to manage your current software and update firmware as appropriate. 70
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    Operating Instructions Priority of Security Functions In order for this product to combat various types of illegal access from the Internet, it is equipped with the following
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 72
    Operating Instructions Data Entry Field No. Operation Entry Type Direction Source IPv6 Address/Mask Length Source Port . Entry is the same as for the Source Port. Note The port numbers (53, 80[camera portal page], 1723, 8080[setup page]), are used by this product. Set a different port number. 72
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    " " selects all the protocols. ICMPv6 can set the type number. Note When selecting ICMPv6, the ICMPv6 type number may cause problems to the network. Set whether to display the temporarily saved packet information on the [Filtering Log]. Modifying or Deleting Filtering Headings 1. Click IPv6 Packet
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    Operating Instructions 3.2.4 Using Options The options setup page allows you to set LAN (Home) settings and WAN (Internet) access settings. It is possible to set the following 7
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    Instructions LAN the LAN side network, for example, to 192.168.1.254, change the Available Address Range in Automatic Setup in Camera accordingly. DHCP Server setting IP address for all the devices connected to LAN side manually, select Disable. When modifying DHCP server settings, modify the
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    Operating Instructions The window (right) is displayed by clicking Add. Static DHCP IP Address is metered according to the contract with your ISP, select Manual Connection. The window (right) is displayed by clicking PPPoE. Always Manual Connected whenever the power is turned on. This is the
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    Operating Instructions DNS Relay When stabilizing the IP address of a PC connected relay shortens this troublesome process. Due to DNS relay, this product can inform PCs on the LAN (Home) network of its existence like a DNS server. Regarding DNS inquiries from the LAN (Home) side, this product
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    Instructions held by this product, for RIP supporting devices on the LAN (Home) setting of a flexible routing system. 1. Click Routing in Options • The restart window indicating that setup of the destination host or network. Enter the netmask for the the number of routers that the packet will pass
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    Operating Instructions UPnP™ This product allows you to use UPnP™ compatible applications and UPnP™ compatible devices. The UPnP™ function is compatible with PCs that use a wired or wireless connection. Regarding the use of UPnP™ supporting applications (Windows/MSN Messenger etc.) see page 110. 1.
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    UPnP™ will not close without instruction from the application. From a security perspective, when using Windows/MSN Messenger, set the timer to is enabled for cameras registered on this product. Notes • Even if the Top router supports UPnP™, it may not work due to the Top router's specifications. •
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    a unique piece of hardware for identification. Some ISPs require that you register the MAC address of your PC's network adaptor, which was connected to your cable or DSL modem during installation. To enable MAC address cloning, enter your adaptor's MAC address in the New MAC address field, and click
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    Operating Instructions 3.2.5 Using IPv6 Options This function allows you to perform detailed IPv6 settings on this product. Only modify these settings if essential. You may need specialist
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    Router Advertisement) Operating Instructions note that when Disable is selected, sometimes the IPv6 network of IPv4/IPv6 cameras (BB- HCM311A etc.) cannot be set. • The RA , and Disable path information held by this product, for RIPng supporting devices on the LAN (Home) side. The default is set
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    networks working under this product, and set a flexible routing system. 1. Click Routing in Options. 2. Set Entry, Destination IPv6 Address, Gateway, I/F and Metric, in IPv6 Static Routing. 3. Click [Save]. • The restart window Set the IPv6 address of the next router on the route after this product.
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    Operating Instructions 3.2.6 Using VPN (PPTP) This product allows you to create a VPN (Virtual Private Network) using PPTP (Point-to-Point Tunneling Protocol). A VPN is private network that is as safe as an exclusive line and travels through the Internet. Using this function, camera images from PCs
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    Operating Instructions Note The PPTP client connecting to this product's PPTP server only supports Windows XP or Windows 2000 PPTP clients. MS-CHAP and MS-CHAPv2 use an encryption authentication method whereby the user name and password are encrypted and authenticated. The MS-CHAP authenticates
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    Operating Instructions 3.2.7 Using VPN (IPsec) This function allows you to construct a VPN using IPsec when communicating using IPv6. A VPN is private network that is as safe as an exclusive line and travels through the Internet. You may need specialist knowledge when performing these settings.
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    Connection: Set the prefix length to 48. • When viewing images from an IPv6 compatible camera (e.g. BB-HCM311A) via a destination router when connected using IPsec, set the camera's network (IPv6) to Enable for Access from the Internet. For more details see the camera's Operating Instructions. 88
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    Operating Instructions IPsec Options Setup It is possible to perform detailed IPsec connection settings. Usually they do not need to be modified. You may need specialist knowledge when performing these settings. Functions Basic ID Domain Name Own LAN Network LAN Network Set an ID indicating your
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    Operating Instructions Phase 1 Setup Conversion Mode Life Time Proposal Entry Proposal Encryption Proposal Hash Proposal DH Group Set to Aggressive, both IPsec devices must have the same DH group set. • When connecting an IPsec camera to the WAN side, the conversion mode must be set to Main. 90
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    Instructions 3.2.8 Using Applications This product, apart from the basic programs (firmware) that control the camera, has an application platform function. * The Panasonic Support Website is located at http://panasonic.co.jp/pcc/products/en/ netwkcam/. Note This product comes with the Camera
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    or [Delete]. • When deleting, a confirmation dialog box is displayed. Check whether the application is correct and click [Yes]. • See the Instructions of each application for more information on the Setup page. Executing Disabled Applications 1. Click [Applications] on the setup page. 2. Select an
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    Operating Instructions Application E-mail This function allows you to set mail forwarding When POP3 authentication is required during mail forwarding, set it, checking with the network administrator or ISP. Note SMTP authentication is not supported. [For assistance, please call: 1-800-272-7033] 93
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    Operating Instructions 3.3 Managing This Product 3.3.1 Changing The Password This function allows you to change the password for access to the Camera Portal and the setup page. 1. Click [Password] on the setup page. 2. Enter a new User Name (6 - 15 characters) in the User Name data field in either
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 95
    Operating Instructions 3.3.2 Updating Firmware To prevent leaks of customer information, illegal operation of this product, interference or involuntary shutdown etc, update firmware regularly. The most recent firmware file can be found on Panasonic's Support Website (http://panasonic.co.jp/pcc/
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    Operating Instructions Error Message Out of Memory Cause and Remedy The built-in memory of this product is reduced due to load processing. After restarting this product, re-update the firmware. 96
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    , and Save. Note Applications cannot be saved. Load Settings 1. Click [Save Settings] on the setup page. Operating Instructions 2. Click [Browse...] to select the file to be loaded. • The Choose File window is displayed. 3. Select the file to be loaded from the file list, and click [Open]. • The
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 98
    Operating Instructions 3.3.4 Restarting When restarting, this product's setup information is saved. 1. Click [Restart] on the setup page. 2. Click [Restart]. • This product is restarted. Notes • When using the
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 99
    Instructions 3.3.6 Using PPPoE Connection This function allows you to manually connect/disconnect the PPPoE connection to your ISP. When cutting this product's power supply, manually disconnect the PPPoE connection before doing so. If the power is turned off before PPPoE is manually or manual) of
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    Operating Instructions 3.3.7 Using VPN (IPsec) Connection This function allows you to manually connect and disconnect VPN (IPsec) connection. Connecting VPN (IPsec) 1. Click [VPN (IPsec)] on the setup page. 2. Click [Connect] to start VPN (IPsec) connection. Disconnecting VPN (
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    Instructions 3.3.8 Confirming Network Connection The Ping function allows you to check if each device on the WAN (Internet) side or LAN (Home) side is connected to this product on a TCP/IP network window on the right is displayed. • When there is no response from the specified IP address, the window
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 102
    Network Status, UPnP Port Mapping Table and Camera Status. Network Status and IPv6 Network Status These pages show hardware and software Network Status. • Click [Display] IPv6 Network Status for IPv6 network information. Note When [Save] at the bottom of the page is clicked, the file download window
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    Instructions port information is displayed. When the client requests additional ports from a specified network device, the device's host IP address is displayed. If there is the maximum of 128, those new registrations are ignored and Windows/MSN Messenger cannot be used. In that case, delete the
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    Operating Instructions Camera Status This function displays the registered information of cameras connected to this product. The maximum number of cameras is 16. These are cameras that have been setup automatically. The information for cameras setup manually is not displayed. Take the following
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    other system management information is the responsibility of the customer. Access to this information should be limited to users or user groups clicking [Save] at the bottom of each display page, the file download window is displayed. Specify the Location and File Name, and Save the contents
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    Operating Instructions Headings Displayed No. This is the log number. Numbers are by user operation)]: Port was deleted by the user. • [Port removal failure]: Port was not deleted. • [All port removal (by user operation)]: All ports were deleted by the user. • [Auto port removal (by user operation
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    Operating Instructions Viewnetcam.com Log This function allows you to display data communication logs to/from the Viewnetcam.com server. 100 logs can be displayed on 1 page
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 108
    Operating Instructions 3.4.3 Support The support function allows you to get product and support information from the Internet. 1. Click [Support] on the menu page. 2. Click the URL for product information or support information. • The website is displayed. Example of support information website
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 109
    Operating Instructions 4 Other Information 4.1 Factory Default There is a FACTORY DEFAULT RESET button function on the setup page. 4.1.2 Restart When the power indicator is blinking red (see Installation/Troubleshooting on page 30), restart this product. Removing the AC plug from the outlet and re-
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    and Telephone. Notes • It is necessary to have DirectX® 8.1 or later installed on the PC using Windows/MSN Messenger. • When using the Telephone function, it is necessary to update Windows Messenger's audio related firmware from Microsoft's website. Number of PCs that can Use the UPnP™ Function The
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 111
    the Advanced menu. 3. Select Networking Services and click [Details]. 4. Check that UPnP User Interface on the Networking Services page is checked. • If it is not checked, check it and click [OK]. • When the Windows XP CD-ROM is required, follow the instructions displayed. Other Information [For
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 112
    in the name field and click [OK]. 3. Update your version of DirectX if it is older than 8.1. • Follow the instructions on the page. UPnP™ Setup (Windows Me only) Note Windows 2000 and Windows 98SE do not have this setting. 1. Select Control Panel from Settings in the Start menu. 2. Double click Add
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 113
    on the page. Operating Instructions Other Information Others Operating Environment When using Windows/MSN Messenger with UPnP™, restrictions are put on operating environment by the other party. Note In environments where, for example, the other party is using a router that is not compatible with
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 114
    Operating Instructions 3. Double click the icon in My Network Places. • The Enter Network Password window is displayed. By entering the user name and password, this product's setup page is displayed. Function Name Windows XP Windows Me Windows Messenger 4.7 MSN Messenger 6.1 MSN Messenger 6.1
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 115
    Follow the steps below to check if the PC you are using has Windows XP Service Pack 2 installed. 1. Select [Start] [Control Panel] and click. 2. Double-click the Performance and Maintenance icon. Other Information 3. Double-click the System icon. [For assistance, please call: 1-800-272-7033] 115
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    Operating Instructions 4. Click the General tab, and check if the System is Service Pack 2. If using Windows XP Service Pack 2, take the following setup steps. 1. Select [Start] [Control Panel] and click. 2. Click the Security Center icon. 3. Click the Windows Firewall icon. 116
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    4. Click the Advanced tab and click [Settings...] for ICMP. Operating Instructions 5. Check Allow incoming router request on the ICMP Settings window, and click [OK]. Other Information [For assistance, please call: 1-800-272-7033] 117
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 118
    Operating Instructions 4.3.2 Re-obtaining an IPv6 Global Address 1. Select [Start] [All Programs] [Accessories] [Command Prompt] and click. • The command prompt is started. 2. Enter "netsh" and press [Enter]. 3.
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    Operating Instructions 4.4 PPTP Setup when Using VPN: Windows XP This function sets up a VPN (PPTP) connection on your PC. Take the following steps when using Windows XP. 1. Click Network and Internet Connections from Control Panel on the Start menu. 2. Click Network Connections. 3. Click Create a
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 120
    Operating Instructions 5. Check Connect to the network at my workplace and click [Next]. 6. Check Virtual Private Network connection and click [Next]. 7. Enter the optional network name and click [Next]. 8. Enter this product's WAN IP address and click [Next]. 120
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    Operating Instructions Other Information 11. Click the Networking tab, select PPTP VPN from the VPN dropdown list, and click [OK]. • Set the Security settings and Options settings to match the authentication and encryption methods (see page 86) set on this product. 12. Enter the registered User
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 122
    Operating Instructions 4.5 Web Browser Setup when Using a Proxy Server The ISP may connect tab. 4. Click [LAN Settings]. 5. See the Use a proxy server for your LAN check box in the Local Area Network (LAN) Settings dialog box. • If the check box is checked, uncheck it and click [OK]. • If the check
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 123
    , or when data cannot not be sent/ received to/from other PCs on the network, there could be a problem with the PC's IP address settings. Take the following steps to check the IP address settings. 4.6.1 Using Windows XP/2000 1. From the Start menu, select All programs, Accessories and Command Prompt
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 124
    Operating Instructions 4.6.2 Using Windows Me/98SE The following steps are for Windows 98SE. 1. From the Start menu select Run. 2. Enter "winipcfg" in the name field and click [OK]. 3. Select the LAN card (Ethernet adapter) with the IP
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 125
    Operating Instructions Note When Obtain an IP address automatically is set and a value such as 169.254.XXX.X is displayed, it is possible that the IP address
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 126
    Operating Instructions 4.7 Stabilizing the PC's IP Address It is necessary to set a unique IP address for each of the PCs on this product's TCP/IP network. This product can automatically assign an IP address to each of the PCs on the LAN (Home) side using the DHCP server function (factory default
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 127
    -click the My Network Places icon and select Properties when using Windows 2000. 2. Right-click the icon Local Area Connection... connected to this product, and select [Properties]. 3. Select Internet Protocol (TCP/IP) and click [Properties]. Operating Instructions Other Information 4. Select
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 128
    Instructions 6. Click Use the following DNS server address. 7. Enter the DNS server address into the data entry field and click [OK]. 8. Click [OK], 9. Close the Network Connection window and restart the PC. • Close the Network and Dialup Connections window and restart the PC when using Windows
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 129
    98SE 1. From the Start menu, select Settings and click Control Panel. 2. Double click the Network icon. • If you cannot find the Network icon on Windows Me, click Display all Control Panel Options. Operating Instructions 3. Select the TCP/IP related to the LAN card connected to this product in the
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 130
    Operating Instructions 7. Click the Gateway tab. 8. Enter "192.168.0.254" (this product's factory default IP address) into the New Gateway address field, and click [Add]. 9. Check that 192.168.0.254 is entered into the address field of Installed Gateway. • When modifying this product's IP address,
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 131
    Operating Instructions 4.8 Factory Default Settings List ISP Registration ISP Registration List No. 1 No 168.0.151 - 192.168.0.166 Specify Range 60001 - 60016 80 Camera Name and Still Image (refreshing) Wireless Basic Wireless Network SSID Stealth SSID Channel 802.11b/g (Displayed on the rear of
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 132
    Operating Instructions Encryption Encryption Settings MAC Address Filtering WEP (WEP key is DMZ function Enable Enable Unset Security Security Easy Security Settings Access Control Setup pages Camera Portal Stealth Mode Intrusion Detection Packet Filtering Current Status • Access by private
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 133
    Operating Instructions IPv6 Stealth Mode IPv6 Intrusion Detection IPv6 Packet Filtering Current Status • Stealth Mode can hide this product from WAN(Internet) side IPv6 network. (Regard Ident packet as an exception). (Log Output) • IPv6 Stateful packet inspection(Dynamic packet filtering) is
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 134
    Operating Instructions Time Setup for UPnP Port Open Request (CP) IPv6 Options IPv6 Address (LAN) RA (Router Advertisement) Link MTU size IPv6 Dynamic Routing WAN LAN IPv6 Static Routing VPN (PPTP) Basic PPTP Server Settings Available Address Range User Registration Options Authentication
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 135
    Instructions 4.9 Specifications Main Unit Heading Specifications Power Supply Power Consumption Dimensions (Width × Height × Depth) Weight Environmental Requirements WAN Interface LAN Interface Wireless and LAN using IPv4 (value measured at Panasonic): Maximum of 98Mbps (IPv4/SmartBits) Maximum
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 136
    Operating Instructions Heading Wireless Interface User Interface Specifications IEEE 802.11b Transmission Method: Transmission Speed default button: settings. Status Indicators POWER: WAN: PPP: LAN1-LAN4: WIRELESS: Displays the power/main unit status Displays the WAN link status Displays the
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 137
    Operating Instructions Software Heading Router Function Access Control Web Browser Setup Firmware Update VPN Specifications WAN Side Connection Mode: IPv4: PPPoE/DHCP/Static IPv6: Tunneling/6to4/Static v6 PPPoE Connection: Always/Manual RIP: Yes (RIPv2) RIPng: Yes DHCP Server: Yes (128
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 138
    Operating Instructions 138
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 139
    Operating Instructions Index 139
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 140
    Operating Instructions Numerics 6to4 Connection 32 A Address Translation 57 Applications 91 C Camera 39, 41 Camera Portal 17 Static v6 Connection 34 Status 102 Straight cable 8 Support 108 64, 70 T Top Page 11 Tunneling Connection 30 U Update Firmware 95 UPnP™ 79, 110 V Viewnetcam.com 55
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    Operating Instructions 141
  • Panasonic BB-HGW700A | Vpn Wireless Router - Page 142
    For product service Panasonic Servicenters are listed in the servicenter directory. Call 1-800 the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the problem, to the outside of the carton. Symptom Send the unit to an authorized servicenter, prepaid and
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Network Camera Management System
Operating Instructions
Model No.
BB-HGW700A
Please read this manual before using and save this manual for your
future reference.
Panasonic Web Site:
for customers in the USA or Puerto Rico