Panasonic Full HD 3D Home Theater Projector Warranty

Panasonic Full HD 3D Home Theater Projector Manual

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  • Panasonic Full HD 3D Home Theater Projector | Warranty - Page 1
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  • 1
Panasonic System Communications Company of North America
Division of
Panasonic Corporation of North America
Two Riverront Plaza
Newark, NJ 07102-5490
PANASONIC HOME THEATER LCD PROJECTORS
Limited Warranty
Panasonic Solutions Company (referred to as “the Warrantor”)
will repair this product and its accessories as defined in the
attached table, with new or refurbished parts, free of charge in
the continental USA, during the applicable warranty coverage
period from the original date of purchase in the event of a
defect in materials or workmanship as follows: Carry-in or
may be obtained
during the warranty period by contacting Panasonic Solutions
Company Technical Support Center at the following toll free
number
855-772-8324
. Customer is responsible for the cost of
delivering unit to Panasonic facility, while Panasonic will pay
for the return transportation. For units out of warranty or
customers outside of the continental USA, shipping
arrangements and cost (both ways) are the customer’s
This warranty is extended only to the original purchaser and is nontransferable.
A purchase receipt or other proof of date of original
purchase will be required before warranty service is rendered. Whenever the date of original purchase can not be satisfactorily determined, the
date of manufacture of the unit will be deemed to be the effective date of the warranty. Lamp usage hours recorded into lamp memory chip
need to be verified by Panasonic before lamp replacement is granted. The Warrantor reserves the right to audit and reject any warranty claim
that cannot be substantiated. This warranty only covers failures due to defects in materials or workmanship which occur during normal use.
The warranty DOES NOT cover damage to the projector and its components which occur in shipping; failures which are caused
not supplied by the warrantor; failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
modification, faulty installation, setup adjustments, improper antenna, inadequate signal pickup, maladjustment of user controls, improper
operation, power line surge, improper voltage supply, lightning damage, smoke or chemical vapors contamination, air conditioning, humidity
control or other environmental conditions; failure to maintain the product as outlined in the applicable Operating Instructions; service by
anyone other than an authorized repair facility; damage that is attributable to acts of violence, war, acts of God or force majeure
The warranty does not cover damage which occurs to the projector or its components caused by excessive continual usage, in excess of 12
hours a day for more than 5 consecutive days per week. The warranty does not cover units of which the model and serial number label has
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
The warrantor shall not be liable for incidental or consequential damages resulting from the use of this product, or arising out of any breach of
the warranty.
The Warrantor does not warrant, and shall not be responsible for, any lost data or images contained in any product (including
in any returned product), regardless of the cause of the loss.
The Warrantor shall also not be responsible for any costs associated with
determining the source of system problems or removing and installing either faulty Panasonic product or loaner (where applicable).
All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable
warranty period set forth above.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty
lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
If you have a problem with this product that is not handled to your satisfaction, then write the Consumer Affairs Department at the Company
address indicated above.
TQDJ18041-1
Labor Warranty
(whichever
comes first)
1 Year or 2000
(whichever
comes first)
NONE (user
replaceable)
Models or Parts
Part Warranty
Labor Warranty
PT-AE Series
2 Years or 2000
hours
(whichever
comes first)
2 Years or 2000
hours
(whichever
comes first)
PT-AR LCD Projectors
1 Year or 2000
hours
(whichever
comes first)
1 Year or 2000
hours
(whichever
comes first)
Lamp
90 days
NONE (user
replaceable)
All Panasonic accessories:
30 days
NONE
e.g. carry case/bag, cables,
remote control, filter,
batteries, etc.
Exceptions
Panasonic Solutions Company (referred to as “the Warrantor”)
will repair this product and its accessories as defined in the
attached table, with new or refurbished parts, free of charge in
the continental USA, during the applicable warranty coverage
period from the original date of purchase in the event of a
defect in materials or workmanship as follows: Carry-in or
mail-in service within the
continental USA
may be obtained
during the warranty period by contacting Panasonic Solutions
Company Technical Support Center at the following toll free
number
855-772-8324
or via
Customer is responsible for the cost of delivering unit to
Panasonic facility, while Panasonic will pay for the return
transportation. For units out of warranty or customers outside
of the continental USA, shipping arrangements and cost (both
ways) are the customer’s responsibility.
This warranty is extended only to the original purchaser and is nontransferable.
A purchase receipt or other proof of date of original
purchase will be required before warranty service is rendered. Whenever the date of original purchase can not be satisfactorily determined, the
date of manufacture of the unit will be deemed to be the effective date of the warranty. Lamp usage hours recorded into lamp memory chip
need to be verified by Panasonic before lamp replacement is granted. The Warrantor reserves the right to audit and reject any warranty claim
that cannot be substantiated. This warranty only covers failures due to defects in materials or workmanship which occur during normal use.
The warranty DOES NOT cover damage to the projector and its components which occur in shipping; failures which are caused by products
not supplied by the warrantor; failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
modification, faulty installation, setup adjustments, improper antenna, inadequate signal pickup, maladjustment of user controls, improper
operation, power line surge, improper voltage supply, lightning damage, smoke or chemical vapors contamination, air conditioning, humidity
control or other environmental conditions; failure to maintain the product as outlined in the applicable Operating Instructions; service by
anyone other than an authorized repair facility; damage that is attributable to acts of violence, war, acts of God or force majeure
.
The warranty does not cover damage which occurs to the projector or its components caused by excessive continual usage, in excess of
8
hours a day . The warranty does not cover units of which the model and serial number label has been defaced, modified, tampered with or
removed.
The warranty does not cover consumable parts.
Warranty_TQDJ18041-1_130921.indd
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