Panasonic KX-TG4024N KXTG4025 User Guide
Panasonic KX-TG4024N Manual
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- Panasonic KX-TG4024N | KXTG4025 User Guide - Page 1
Operating Instructions Expandable Digital Cordless Phone Model No. KX-TG4011 KX-TG4012 KX-TG4013 Expandable Digital Cordless Answering System Model No. KX-TG4021 KX-TG4022 KX-TG4023 KX-TG4024 KX-TG4025 KX-TG4073 KX-TG4074 Model shown is KX-TG4011. Before initial use, see "Getting Started" on page 10 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 2
your safety 7 Important safety instructions 8 For best performance 8 Other information 9 Service Voice mail service 33 Intercom/Locator Intercom 34 Handset locator 34 Transferring calls, conference calls . 34 Useful Information Wall mounting 35 Error messages 37 Troubleshooting - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 3
No. KX-TG4011 KX-TG4012 KX-TG4013 KX-TG4021 KX-TG4022 KX-TG4023 KX-TG4024 KX-TG4025 KX-TG4073*1 KX-TG4074*1 Base unit Part No. KX-TG4011 KX-TG4011 KX-TG4011 KX-TG4021 KX-TG4021 KX-TG4021 KX-TG4021 KX-TG4021 KX-TG4021 KX-TG4021 Handset Part No. KX-TGA402 KX-TGA402 KX-TGA402 KX-TGA402 KX-TGA402 KX - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 4
clip/PNKE1054Z2 1 2 3 4 5 6 Charger/PNLC1010ZN - 1 2 3 4 *1 KX-TG4011/KX-TG4021 *2 KX-TG4012/KX-TG4022 *3 KX-TG4013/KX-TG4023/KX-TG4073 *4 KX-TG4024/KX-TG4074 *5 KX-TG4025 *6 The handset cover comes attached to the handset. 4 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 5
panasonic.com/batterystore Battery type: - Nickel metal hydride (Ni-MH) - 2 x AAA (R03) size for each handset KX-J66 KX-TCA230 *1 Replacement batteries may have a different capacity from that of the supplied batteries. Expanding your phone system Handset feature overview You can expand your phone - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 6
, as described in the following table. Feature Handset KX-TGA402 Supplied handset (Not sold separately) KX-TGA401 KX-TGA651 KX-TGA750 Display size Button size Display mode*1 Message list*2, *3 Phonebook group settings Message alert Alarm Silent mode Voice mail settings 1.4 inches Extra large - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 7
it from the telephone wall jack, and do not use. adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: - the handset batteries need recharging or have failed. - there is a power - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 8
power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 9
Notice Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Frequency range: 1.92 GHz to 1.93 GHz ■ RF transmission power: 115 mW (max.) ■ Power source: 120 V AC, 60 Hz ■ Power consumption: Base unit: Standby: Approx. 1.0 W Maximum: Approx. 4.0 W Charger: Standby - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 10
Setting up Charger Connections L Use only the supplied Panasonic AC adaptor PQLV219. Base unit (KX-TG4011 series: page 3) Hooks (120 V AC, 60 Hz) Press plug firmly. "Click" Hook "Click" To single-line telephone jack (RJ11C) DSL/ADSL filter* (120 V AC, 60 Hz) Battery installation L USE - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 11
or to the same telephone line jack using a Panasonic T-adaptor (page 5). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. Note for battery installation L Use the supplied rechargeable batteries. For replacement, we recommend using - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 12
the caller list. - {>} REDIAL: View the redial list. G Base unit ■ KX-TG4011 series (page 3) H AB I J K L F M N A A Charge indicator Ringer indicator B Speaker C {k} (Phonebook) {CLEAR} D {C} (TALK) E {s} (SP-PHONE: Speakerphone) F Dial keypad ({*}: TONE) G Receiver H Display I {MENU} {OK - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 13
. (page 17) Handset number Battery level Someone is using the line. Answering system is being used by another handset or the base unit.*1 *1 KX-TG4021/KX-TG4071 series: page "Cambiar idioma" i {OK} 5 {V}/{^}: "English" i {OK} i {OFF} For assistance, please visit http://www.panasonic.com/help 13 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 14
for: KX-TG4021/KX-TG4071 series to your telephone line service. The default setting is "Tone". "Tone": For tone dial service. "Pulse": For rotary/pulse dial service. 1 {MENU} 2 and time may be incorrect after a power failure. In this case, set the date and time again. 14 For assistance - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 15
{C} or {s} when the unit rings. L You can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}. (Any key answer feature) 2 When you finish talking, press {OFF} or place the handset on the base unit or charger. For assistance, please visit http://www.panasonic.com/help 15 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 16
the base unit ringer volume Available for: KX-TG4021/KX-TG4071 series (page 3) Useful features during a call Hold This feature allows you to put an outside call on hold. 1 Press {MENU} during an outside call. 2 {V}/{^}: "Hold" i {OK} 3 To release hold, press {C}. L Another handset user can - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 17
or Call Waiting Caller ID service users To use call waiting, you must first subscribe to call waiting from your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 18
allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: L Only on that dial key. 18 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 19
If you have rotary/pulse service, you need to press {*} phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually panasonic.com/help 19 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 20
customize the unit by programming the following features using the handset. Programming by scrolling through the display > indicates the default settings. Main menu Caller list Answering device (KX-TG4021/ KX-TG4071 series: page 3) Intercom Ph.book settings (Ph.book: phonebook) panasonic.com/help - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 21
Main menu Initial setting Date and time*1 Customer support*9 Sub-menu 1 Ringer settings Display settings Set tel line Privacy service and want to view the caller's information after lifting up the handset to answer a call, turn off this feature. For assistance, please visit http://www.panasonic. - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 22
*9 The handset can display the Internet address where you can download the operating instructions or get further information for this product, using your computer. 22 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 23
an additional handset, refer to the additional handset's installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 24
: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller's name and phone number are displayed. Caller information - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 25
caller's phone number is displayed in the same format as the edited number, when reviewed from the caller list. For example, you can use this feature to set the handset to } 3 {V}/{^}: "Erase all" i {OK} 4 {V}/{^}: "Yes" i {OK} i {OFF} For assistance, please visit http://www.panasonic.com/help 25 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 26
to the phonebook 1 { - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 27
KX-TG4021/KX-TG4071 series (page 3) The answering system can answer and record calls for you when you are unavailable to answer the phone becomes full: - "Messages full" is shown on the handset display. - The ANSWER ON indicator on the base unit flashes rapidly when the answering system is turned on - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 28
handset base unit plays back all messages. Operating the answering system during playback Key {^} or {V} {7} {8} {■} (STOP) {ERASE} Operation Adjust the speaker volume Repeat message*1 Skip message Stop playback Erase currently playing message 28 For assistance, please visit http://www.panasonic - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 29
Press {ERASE} 2 times while the unit is not in use. Listening to messages using the handset When new messages have been recorded "New message" is displayed. 1 {MENU} 2 {V}/{^}: "Answering before calling back, press {MENU} repeatedly For assistance, please visit http://www.panasonic.com/help 29 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 30
The entered remote access code is deleted. Using the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. L The unit more available operations. 30 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 31
turn it on remotely. 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. L A long beep answers a call You can change the number of times the phone rings "Ring count" before the unit answers calls. You can you call your phone from outside to listen to new messages (page - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 32
, please note the following: L To use the voice mail service provided by your service provider/telephone company rather than the unit's answering system, turn "Recording time" i {OK} 5 {V}/{^}: Select the desired setting. i {OK} i {OFF} 32 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 33
the answering system (page 27). For details, see page 32 (KX-TG4021/ KX-TG4071 series: page 3). Voice mail message indication When you have new voice mail messages, "New Voice Mail" is displayed on the handset if message indication service is available. In order to listen to your voice mail messages - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 34
Handset locator You can locate a misplaced handset by paging it. 1 Base unit: {LOCATOR} L All registered handsets beep for 1 minute. 2 To stop paging: Base unit: Press {LOCATOR}. Handset a transferred call Press {C} to answer the page. 34 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 35
Note: L Make sure that the wall is strong enough to support the weight of the unit. ■ KX-TG4021/KX-TG4071 series: page 3 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. Base unit ■ KX-TG4011 series: page 3 Drive the - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 36
the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B 5 Mount the unit on a wall then slide down to secure in place. 1 83 mm (31/4 inches) or 102 mm (4 inches) 2 (120 V AC, 60 Hz) Wall phone plate 83 mm 102 mm (31/4 inches) 1 (4 inches) Charger - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 37
3 Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 38
Fully charge the batteries (page 10). L Check the connections (page 10). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 23). L The base unit's AC adaptor or telephone line - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 39
). L The dialing mode may be set incorrectly. Change the setting (page 14). L The handset is too far from the base unit. Move closer and try again. L Make sure that you have long distance service. *1 KX-TG4021/KX-TG4071 series: page 3 For assistance, please visit http://www.panasonic.com/help 39 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 40
telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 41
is turned off. Turn it on (page 31). Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 42
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 43
units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil T TIA-1083 For assistance, please visit http://www.panasonic.com/help 43 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 44
KX-TG4011. L Series KX-TG4021/KX-TG4071: El diseño de la parte inferior de la unidad base es diferente al del KX-TG4011. Para obtener detalles, vea las conexiones de la unidad base de las series KX-TG4021/KX solo el adaptador de corriente Panasonic PQLV219 incluido. (120 V CA, 60 Hz) - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 45
i {OK} 4 {V}/{^}: "Español" i {OK} i {OFF} Idioma de la guía de voz Disponible para: series KX-TG4021/KX-TG4071 1 {MENU} i {V}/{^}: "Contestadora" i {OK} 2 {V}/{^}: "Ajustes" i {OK} 3 {V}/{^}: "Menú de voz" . i {C} Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 45 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 46
(Unidad base): series KX-TG4021/KX-TG4071 Contestador base. L El auricular no está registrado en la unidad base. Regístrelo. 1 Auricular: {MENU} i {V}/{^}: "Ajuste inicial" i {OK}i {V}/{^}: "Registrar" i {OK}i {V}/{^}: "Registrar Auric." i {OK} 46 Para obtener ayuda, visite http://www.panasonic - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 47
base: Nserie KX-TG4011 Oprima y mantenga oprimido {LOCATOR} durante aproximadamente 5 segundos. (No hay tono de registro) Nseries KX-TG4021/KX su unidad base) a una sola unidad base. L Para adquirir auriculares accesorios adicionales (KX-TGA401/KX-TGA651/KX-TGA750), visite http://www.panasonic.com o - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 48
-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 49
of valid registered receipt is required under the 1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 50
improper maintenance, power line surge, problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem (Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 51
Ringer tone: 21 Rotary/pulse service: 17 S SP-PHONE (Speakerphone): 15 T Temporary tone dialing: 17 Transferring calls: 34 Troubleshooting: 37 TTY: 48 V Voice guidance language: 14 Voice mail: 32, 33 Volume Receiver: 15 Ringer (Base unit): 16 Ringer (Handset): 16 Speaker: 15 W Wall mounting: 35 51 - Panasonic KX-TG4024N | KXTG4025 User Guide - Page 52
. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and
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Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, visit our Web site:
for customers in the U.S.A. or Puerto Rico.
Before initial use, see “Getting
Started” on page 10.
Consulte “Guía Rápida Española”, página 44.
Please register your product: http://www.panasonic.com/prodreg
Operating Instructions
Expandable Digital Cordless
Answering System
Model shown is KX-TG4011.
KX-TG4024
KX-TG4025
KX-TG4073
KX-TG4074
Model No.
KX-TG4021
KX-TG4022
KX-TG4023
Expandable Digital Cordless Phone
Model No.
KX-TG4011
KX-TG4012
KX-TG4013