Panasonic KX-TG6021M Expandable Digital Cordless Phone
Panasonic KX-TG6021M - Cordless Phone - Metallic Manual
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UPC - 037988477685
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- Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 1
Operating Instructions 5.8 GHz Expandable Digital Cordless Phone Model No. KX-TG6021 with 2 Handsets Model No. KX-TG6022 with 3 Handsets Model No. KX-TG6023 5.8 GHz Expandable Digital Cordless Answering System Model No. KX-TG6051 with 2 Handsets Model No. KX-TG6052 with 3 Handsets Model No. KX- - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 2
a handset 39 Useful Information Wall mounting 40 Headset (optional 41 Lanyard/strap eyelet 41 Error messages 42 Troubleshooting 44 FCC and other information 48 Specifications 51 Customer services 52 Warranty 53 Index Index 55 2 For assistance, please visit http://www.panasonic.com - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 3
a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG6021 KX-TG6022 KX-TG6023 KX-TG6051 KX-TG6052 KX-TG6053 KX-TG6054 Notable feature differences among the following models Model no. KX-TG6021 KX-TG6022 KX-TG6023 KX-TG6051 KX-TG6052 KX - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 4
allows the handset to announce the displayed caller name or phone number when a call is received (page 21). N Slow Talk (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054) You can slow down the voice of the person you are talking to, making it easier to hear and understand (page 18). Accessory information - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 5
hydride (Ni-MH) battery Accessory handset with charger Headset T-adaptor Order number HHR-P107 KX-TGA600 KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA92, KX-TCA93, KX-TCA94, or KX-TCA95 KX-J66 Expanding your phone system You can expand the phone system by registering optional handsets to a single base - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 6
thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS 6 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 7
contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual. - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 8
if any regulations posted in the area instruct you not to do so. Hospitals or base unit and other compatible Panasonic units use radio waves to with no obstructions between the handset and base unit in an phones. - avoid facing radio frequency transmitters, such as external antennas of mobile phone - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 9
power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 5). Setting up the handset Connecting the AC adaptor Available model: KX-TG6022/KX-TG6023/KX-TG6052/ KX-TG6053/KX-TG6054 L Use only the included - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 10
into position (B). Then close the handset cover (C, D). B C A D Important: L Use only the rechargeable Panasonic battery noted on page 5. Attention: Charge contacts L Model shown is KX-TG6021. Charger: Available model: KX-TG6022/KX-TG6023/KX-TG6052/ KX-TG6053/KX-TG6054 A nickel metal hydride - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 11
level Fully charged Medium Low Flashing: needs to be recharged. Empty Note: L When the battery needs to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation While in use (talking) While not in use (standby) While using the clarity booster feature - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 12
unit (KX-TG6021/KXTG6022/KX-TG6023) Base unit (KX-TG6051/KXTG6052/KX-TG6053/KXTG6054) A BC D C A IN USE indicator B {LOCATOR} C Charge contacts E A F G B H I N M LK J A Speaker B {GREETING REC} (Recording) C {GREETING CHECK} D {ANSWER ON} ANSWER ON indicator E VOLUME {>} {} (SKIP - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 13
it on the display. 5 10:30AM [1] View Phone KCID book L Display Handset display items Displayed item J 5 Example: [1] Meaning Voice enhancer is on. Battery level The handset's extension number (example shown here: handset 1) For assistance, please visit http://www.panasonic.com/help 13 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 14
is "English". 1 KX-TG6021/KX-TG6022/ KX-TG6023 {MENU} i {0}{8} KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 {MENU} i {0}{8}{1} 2 {V}/{^}: Select the desired setting. 3 Press the right soft key to save. i {OFF} Voice guidance language Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 You can - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 15
when someone is talking on the handset or another phone. Using the speakerphone 1 Dial the phone number, and press {s}. L phone number. 3 {Erase} i {Yes} i {OFF} PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 16
feature, see page 26. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. Adjusting the base unit ringer volume Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 Press {>} or { - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 17
see page 27. For Call Waiting service users To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 18
Calls Slow Talk Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 This feature works to help slow down the incoming audio when you are having a conversation with an outside party. Important: L You cannot use this feature when; - the handset announces names or phone numbers while receiving - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 19
to the handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 {Phonebook} 2 {Add} 3 Enter the name (max. 16 characters). i {Next} 4 Enter the phone number (max 4 Press {C} to dial the phone number. For assistance, please visit http://www.panasonic.com/help 19 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 20
phone phone numbers in the handset handset phonebook, without having to dial manually service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. Copying handset phonebook items You can copy one or all of the phonebook items from one handset - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 21
Please contact your telephone service provider for details and availability of this service in your area. Talking Caller ID Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 This feature lets you know who is calling without looking at the display. When a call comes in, the handset and base - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 22
phone, the 2nd caller's name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services. L The announcement is heard at the ringer volume ID" (default) or "No Light-up ID" (default), the handset uses the ringer tone or ringer indicator color you selected on page - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 23
Service 3 1 - Area code - Local phone the phone number of the caller, when reviewed from number. After that, phone numbers from that caller's , press {Edit} repeatedly until the phone number is shown in the desired format All erase} i {Yes} Note: L Phone numbers from the 4 most recently edited area - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 24
Talking CallerID (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054) Sub-menu 1 - - - Ringer volume Ringer tone Ring color Date and time*1 Time adjustment*1 - Copy 1 item Copy all items - Sub-menu 2 - Page 32 37 28 - - - 14 - 17 20 20 21 24 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 25
39 Deregistration 39 Display 14 Voice prompt*1 14 (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054) *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help 25 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 26
{8} {0}{3} {0}{4} {#}{1} {#}{2} {4}{1} {0}{0}{2} {0}{0}{1} {0}{2} {0}{1} {0}{#} {1}{4} Ringer tone*4 (Handset) {1}{2} Setting code {1}: Once {0}: {1}: On {0}: {1}: < r 14 - 39 - 39 - - - - - 35, 37 - - - - 26 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 27
Ringer volume (Handset) Manual - {1}: {0}: Off {1}: On {0}: - 37 r 36 - 17 KX-TG6021/KX-TG6022/KX-TG6023 only Feature Change language (Display language) Feature code {0}{8} Setting code {1}: {2}: Español System Page setting*1 - 14 KX-TG6051/KX-TG6052/KX-TG6053/KX - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 28
"System setting" column is checked, you do not need to program the same item using another handset. *2 If you subscribe to Caller ID service and want to view the caller's information after lifting up the handset to answer a call, turn off this feature. *3 Turn this feature off if you prefer not to - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 29
mode. Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i {V}/{^}: "Customer support" i {Select} i {OFF} For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 30
model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone adjust the speaker volume, press {>} or { - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 31
greeting message, a prerecorded greeting message is used. 1 {GREETING REC} 2 Within 10 seconds, press {GREETING REC} again. 3 After the base unit beeps, speak or STOP} {ERASE} Operation Adjust the speaker volume Repeat message (during playback)*1 Skip message (during playback panasonic.com/help 31 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 32
operate the answering system by pressing dial keys on the handset during playback. Key Operation {^} or {V} Adjust the receiver/ speaker volume {1} or { - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 33
answering system remotely 1 Dial your phone number from a touch tone phone. 2 After the greeting message If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit commands (page 33). See the Spanish Quick Guide for details. Note: L If you do panasonic.com/help 33 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 34
phone number. 2 Let the phone service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided by your telephone service 34 For assistance, please visit http://www.panasonic - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 35
service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service. If your telephone service on the handset flashes slowly battery operating time is shortened (page 11). For assistance, please visit http://www.panasonic - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 36
calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone. Important: L To use the Voice Mail service provided by your telephone service provider rather than the unit's answering system, turn off - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 37
phone to listen to Voice Mail messages, you have to dial your access number manually. Message alert You can select whether or not the message indicator on the handset flashes slowly when there are new recorded messages in the Voice Mail system. The default setting is "Off". Important: L KX-TG6051 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 38
it. 1 Base unit: {LOCATOR} L The handset beeps for 1 minute. 2 To stop paging: Base unit: Press {LOCATOR}. Handset: KX-TG6021/KX-TG6022/ KX-TG6023 Press {OFF}. KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 Press {INTERCOM}, then press {OFF}. 38 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 39
is not registered to the base unit, register the handset. 1 Handset: {MENU} i {0}{0}{1} 2 Base unit: KX-TG6021/KX-TG6022/ KX-TG6023 Press and hold {LOCATOR} until the IN USE indicator flashes. KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 Press and hold {LOCATOR/ INTERCOM} until the IN USE indicator - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 40
1 and 2 on the base unit. 2 1 12 3 Tuck the telephone line cord inside the wall mounting adaptor and connect types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed. AC 2 40 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 41
the adaptor (B). A Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. B Charger Available model: KX-TG6022/KX-TG6023/KX-TG6052/ KX-TG6053/KX-TG6054 1 Drive the screws (not included) into the wall - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 42
is too far from the base unit. L The handset's registration has failed. Move the handset and base unit away from all electrical appliances and try again. L Another handset user tried to send phonebook items to you but there was an error. Have the other handset user re-send the items to you (page 20 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 43
. Try again later.*1 L The handset's registration may have been canceled. Re-register the handset (page 39). L You have not stored the Voice Mail access number. Store the number (page 36). *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 For assistance, please visit http://www.panasonic.com/help 43 - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 44
, contact your telephone service provider. L New messages have been recorded. Listen to the new messages (page 31).*1 L New Voice Mail messages have been recorded. Listen to the new Voice Mail messages (page 37). *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Programmable settings Problem I cannot - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 45
Battery recharge Problem I fully charged the battery, but 7 continues to flash, or 8 is displayed. The handset telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The ringer volume - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 46
work.*1 Cause/solution L If you are on a conference call, you cannot use the Slow Talk feature. *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Caller ID Problem The handset does not display the caller's name and/or phone number. The handset or base unit does not announce the displayed caller names or - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 47
contact your telephone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Answering system (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054) Problem I cannot - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 48
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 49
accessory or the speakerphone option (if applicable) when using this phone phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user instructions, on, the user is encouraged to help. Some cordless telephones operate at frequencies - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 50
interference is experienced, move the cordless telephone further away from the TV or handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements. Notice ENERGY STAR As an ENERGY STAR® Participant, Panasonic - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 51
.) KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Approx. 270 g (0.60 lb.) KX-TG6021/KX-TG6022/KX-TG6023 Standby: Approx. 1.3 W, Maximum: Approx. 4.1 W KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Standby: Approx. 1.3 W, Maximum: Approx. 4.5 W 200 mW (max.) AC adaptor (120 V AC, 60 Hz) Handset Dimensions Mass - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 52
-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 53
for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368. When shipping the unit carefully pack, include all accessories - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 54
the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 54 For assistance, please visit http://www.panasonic.com - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 55
13 SP-phone: 15 T Talking Caller ID: 21 Time adjustment: 27 Toll saver: 34 Tone: 17 Transferring calls: 39 Troubleshooting: 44 TTY: 5, 52 V VE (Voice Enhancer): 17 VM (Voice Mail): 36 Voice guidance: 32, 33 Voice guidance language: 14 Voice Mail access number: 36 Volume Base unit ringer: 16 Handset - Panasonic KX-TG6021M | Expandable Digital Cordless Phone - Page 56
211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Service and Technology Company
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the handset battery for 7 hours before initial use.
Operating Instructions
5.8 GHz Expandable Digital Cordless Phone
Model No.
KX-TG6021
with 2 Handsets
Model No.
KX-TG6022
with 3 Handsets
Model No.
KX-TG6023
5.8 GHz Expandable Digital Cordless
Answering System
Model No.
KX-TG6051
with 2 Handsets
Model No.
KX-TG6052
with 3 Handsets
Model No.
KX-TG6053
5.8 GHz Digital Cordless
Answering System
with 4 Handsets
Model No.
KX-TG6054
Model shown is KX-TG6021.