Panasonic KX-TG6312S Expandable Cordless Phone/ans Sys
Panasonic KX-TG6312S Manual
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- Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 1
Instructions Expandable Digital Cordless Phone Model No. KX-TG6311 with 2 Handsets Model No. KX-TG6312 with 3 Handsets Model No. KX-TG6313 Model shown is KX-TG6311. Expandable Digital Cordless Answering System with 2 Handsets Model No. KX-TG6322 with 3 Handsets Model No. KX-TG6323 with 4 Handsets - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 2
these operating instructions 15 Service Voice mail service 38 Intercom/Locator Intercom 40 Transferring calls, conference calls . 40 Handset locator 41 Useful Information Wall mounting 42 Error messages 44 Troubleshooting 45 FCC and other information 50 Specifications 53 Customer services - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 3
Thank you for purchasing a Panasonic digital cordless phone. Notable differences between the models KX-TG6311 series Model No. KX-TG6311 KX-TG6312 KX-TG6313 Base unit Part No. KX-TG6311 KX-TG6311 KX-TG6311 KX-TG6321 series Handset Part No. KX-TGA630 KX-TGA630 KX-TGA630 L Model shown is - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 4
*1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 6). 4 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 5
for base unit/ PQLV207T 2 Telephone line cord/ PQJA10075Z 3 Wall mounting adaptor/ PNKL1001Z2 4 Rechargeable batteries*1 5 Handset cover*2/ PNYNTGA931SR 6 Charger/ PNLC1001YS 7 AC adaptor for charger/ PQLV209T Quantity KX-TG 6311 KX-TG 6312/ KX-TG 6322 1 1 KX-TG 6313/ KX-TG 6323 1 KX-TG 6324 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 6
Model No. KX-TGA630 - - - KX-TGA930 r r - KX-TGA935 r r r Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. 6 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 7
that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800- fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do facilities if any regulations posted in the area instruct you not to do so. Hospitals or health - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 8
a telephone (other than a cordless type) manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 9
facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice before you dispose of, transfer, or return the product. For assistance, please visit http://www.panasonic.com/help 9 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 10
Preparation Controls ■ KX-TG6322/KX-TG6323/KX-TG6324 A B CD E F Base unit ■ KX-TG6311/KX-TG6312/KX-TG6313 A B A Charge contacts B {LOCATOR} GHI J K A Charge contacts B Speaker C {■} ( } {INTERCOM} K {ANSWER ON} ANSWER ON indicator 10 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 11
By pressing a soft key, you can select the feature shown directly above it on the display. View KCID Phone book L Display Handset display items Item 5 [1] Line in use Meaning Battery level Handset number Someone is using the line. For assistance, please visit http://www.panasonic.com/help 11 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 12
cord may not allow the unit to work properly. To single-line C telephone jack A (RJ11C) (120 V AC, B 60 Hz) Hook Charger Available for: KX-TG6312/KX-TG6313/ KX-TG6322/KX-TG6323/KX-TG6324 L Use only the supplied Panasonic AC adaptor PQLV209. B A Hooks (120 V AC, 60 Hz) Note: L The AC - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 13
MH batteries AAA (R03) size. - Do NOT use Alkaline/Manganese/Ni-Cd batteries. - We recommend using the Panasonic rechargeable batteries noted on page 6, 8. 1 Press the notch on the handset cover firmly, and slide it in the direction of the arrow. Preparation Note: L When replacing batteries, remove - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 14
you are engaged in a call or operating the answering system remotely. *1 KX-TG6312/KX-TG6313/ KX-TG6322/KX-TG6323/ KX-TG6324 Note: L It is normal for the handset to feel warm during charging. L If you want to use the handset immediately, charge the batteries for at least 15 minutes. L Clean the - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 15
charger and let it charge for at least 7 hours. Symbols used in these operating instructions Symbol {} i "" {V}/{^}: "" Meaning The words in the brackets indicate button names/soft key names on the handset and base unit. Example: Unit keys: {C}, {OFF} Soft keys: {View CID}, {Phonebook} Proceed to - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 16
cannot make calls, change this setting according to your telephone line service. The default setting is "Tone". "Tone": For tone dial service. "Pulse": For rotary/pulse dial service. 1 {MENU} i {#}{1}{2}{0} 2 {V}/{^}: Select time again. 16 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 17
phone number. Making/Answering Calls 3 {Erase} i {Yes} i {OFF} Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service the handset on the base unit or charger. Auto talk You can answer calls simply by lifting the handset off - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 18
disconnected. L If another phone is connected to the same line (page 12), you can also take the call by lifting its handset. Mute While mute is Waiting Caller ID service users To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company. This - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 19
rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. Handset clarity booster This - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 20
to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: through the phonebook if necessary. 4 {C} 20 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 21
max.; page 20). i {Next} 4 Edit the phone number if necessary (32 digits max.). i {Next} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on phonebook, without having to dial manually. 1 During an outside call, have rotary/pulse service, you need to press - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 22
/ KX-TG6323/ KX-TG6324) V.M. access Night mode Ringer setting Set date & time Customer support Sub-menu 1 - - On/Off Start/End Ringer volume Ringer tone Date and time*1 Alarm Time adjustment*1 - Sub-menu 2 - Page 34 39 27 27 - - 16 27 - 28 22 For assistance, please visit http://www.panasonic - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 23
HS registration 28 Deregistration 28 Display 15 Voice prompt*1 15 (KX-TG6322/ KX-TG6323/ KX-TG6324) *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help 23 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 24
(Caller ID number auto edit) Customer support Date and time Deregistration Display (Change language) HS registration (Handset registration) Key tone*3 LCD contrast 28 - 15 - 28 - - - - - 37 - 27 - 27 - - - - r 16 24 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 25
Manual - {1}: {0}: Off System Page setting*1 r 18 r - r 38 r - - 39 r 38 For the answering system (KX-TG6322/KX-TG6323/KX another handset. *2 If you subscribe to Caller ID service and want to view the caller's information after lifting up the handset to panasonic.com/help 25 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 26
telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at "700ms" unless pressing {FLASH} fails to pick up the waiting call. *7 Generally, the line mode setting should not be adjusted. If "Line in use" is not displayed when another phone www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 27
. Night mode can be set for each handset. Important: L Set the date and time beforehand (page 16). L We recommend turning the base unit ringer off (page 18) and call screening off (page 32) in addition to turning the night mode feature on. (KX-TG6322/KX-TG6323/ KX-TG6324) L If you have set the alarm - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 28
low level. Customer support The handset can display the Internet address where you can download the operating instructions or get further handsets. L When you purchase an additional handset, refer to the additional handset's installation manual for registration. Additional handsets Up to 6 handsets - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 29
service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the name and phone is displayed. If you select "No Ringer ID" (default), the handset uses the ringer tone you selected on page 24 when a call is www.panasonic.com/help 29 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 30
the same Area Code, caller information is customized by the unit as follows: - When the call is being received, the Caller ID number is displayed in the same Format as the Edited Number. - After the call is ended, the phone number of the caller, when reviewed from the Caller list, is displayed in - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 31
{Edit} repeatedly until the phone number is shown in the desired format. 3 {Save} L If there is name information for the caller, go to step 5. 4 Enter the name (16 characters max.; page 20). i {Next} i {Save} 5 {OFF} Caller ID Service For assistance, please visit http://www.panasonic.com/help 31 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 32
: KX-TG6322/KX-TG6323/KX-TG6324 The answering system can answer and record calls for you when you are unavailable to answer the phone. or {V} repeatedly. You can answer the call by pressing {C} on the handset. Turning off the call screening feature When the base unit is not in use panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 33
a message, the previous message is played. Erasing all messages Press {ERASE} 2 times while the unit is not being used. For assistance, please visit http://www.panasonic.com/help 33 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 34
recorded, the handset plays back new messages. L If there are no new messages, the handset plays back all pressing dial keys on the handset. Key {^} or {V} is played back, the handset's voice guidance starts. Operate repeatedly until the phone number is shown in the desired format ( - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 35
i {OFF} Using the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code the available remote commands (page 35). See the Spanish quick guide for details. Note: L If you do not press any .panasonic.com/help 35 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 36
the unit answers calls You can change the number of times the phone rings "Ring count" before the unit answers calls. You can select service provided by your service provider/ telephone company, please contact your service provider/telephone 36 For assistance, please visit http://www.panasonic - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 37
call first. To do so, contact your service provider/telephone company. Answering System Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. is not recorded. For assistance, please visit http://www.panasonic.com/help 37 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 38
to voice mail service. - Your service provider/telephone company does not send voice mail tones. - Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. 38 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 39
voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone Voice Mail Service to listen to voice mail messages, you have to dial your access number manually. For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 40
press {OFF}. 3 When you finish talking, press {OFF}. Base unit ■ KX-TG6322/KX-TG6323/ KX-TG6324 1 {INTERCOM} L All registered handsets beep. L To stop paging, press {INTERCOM}. 2 When you finish talking, routed to the destination unit. 40 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 41
KX-TG6311/KX-TG6312/ KX-TG6313 Press {OFF}. ■ KX-TG6322/KX-TG6323/ KX-TG6324 Press {INTERCOM}, then press {OFF}. Note: L When the ringer volume for outside calls is set to off (page 24), the handset rings at a low level for paging. Intercom/Locator For assistance, please visit http://www.panasonic - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 42
line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B). 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. B A Hook 42 For assistance, please visit http://www.panasonic.com/help - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 43
wall phone plate installed. (120 V AC, 60 Hz) 1 83 mm (3 1/4 inches) or 102 mm (4 inches) 2 Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B Charger Available for: KX-TG6312/KX-TG6313/ KX-TG6322/KX-TG6323/KX-TG6324 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 44
problem /solution L The called handset or base unit is in use. L Other units The handset's registration may have been canceled. Re-register the handset (page 28). L The supplied telephone line try again. L The handset's registration may have been canceled. Re-register the handset (page 28). L The - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 45
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 46
Problem Noise is heard, sound cuts in and out. The handset handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone handset is too far from the base unit - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 47
the phone number edited in the caller list. Time on the unit is shifted. Cause/solution L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 48
, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system (KX-TG6322/KX-TG6323/KX-TG6324) Problem The unit does not record new - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 49
. Answer the call and try again later. Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 50
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 51
phone instructions user cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If For assistance, please visit http://www.panasonic - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 52
move the cordless telephone further away from antenna or transmitter. L For body-worn operation, the handset must be used only with a non-metallic accessory. Use units. Notice ENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 53
*2 KX-TG6322/KX-TG6323/KX-TG6324 *3 KX-TG6312/KX-TG6313/ KX-TG6322/KX-TG6323/KX-TG6324 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 54
Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call 1-866-605-1277. Service in Puerto Rico Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 55
is required under the 1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For assistance - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 56
CUSTOMER problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 56 For assistance, please visit http://www.panasonic - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 57
Customer support: 28 D Date and time: 16 Dialing mode: 16 Direct commands: 24 Display Contrast: 24 Language: 15 E Error messages: 44 F Flash: 18, 25 G Greeting message: 32 H Handset Rotary/pulse service: 19 S SP-PHONE (Speakerphone): 17 T Time adjustment: 25 Transferring calls: 40 Troubleshooting: 45 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 58
Notes 58 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 59
Notes 59 - Panasonic KX-TG6312S | Expandable Cordless Phone/ans Sys - Page 60
IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions 2 Visit our website: http://www.panasonic.com/help L FAQs and troubleshooting hints are available. 3 Contact us via the web at: http://www.panasonic.com/contactinfo 4 Call us at: 1-800-211-PANA (1-800-211-7262
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This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Expandable Digital Cordless Phone
Model No.
KX-TG6311
with 2 Handsets
Model No.
KX-TG6312
with 3 Handsets
Model No.
KX-TG6313
Model shown is KX-TG6311.
with 2 Handsets
Model No.
KX-TG6322
with 3 Handsets
Model No.
KX-TG6323
with 4 Handsets
Model No.
KX-TG6324
Expandable Digital Cordless
Answering System