Panasonic KX-TGP550T04 Administration Guide
Panasonic KX-TGP550T04 Manual
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- Panasonic KX-TGP550T04 | Administration Guide - Page 1
Administrator Guide SIP Cordless Phone Model No. KX-TGP500 KX-TGP550 Thank you for purchasing a Panasonic product. Please read this guide before using the unit and save it for future reference. Document Version: 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 2
for end users to operate and customize the unit. This guide is provided on the Panasonic Web site at: http://panasonic.net/pcc/support/sipphone/ Technical Support When technical support is required, contact your phone system dealer. Trademarks • Microsoft, Excel, Internet Explorer, Outlook, Windows - Panasonic KX-TGP550T04 | Administration Guide - Page 3
) Setup 29 1.1.10.3 Global Address Detection 30 1.2 Reset and Firmware Update 31 1.2.1 Reset ...31 1.2.1.1 Resetting the Network Settings (IP Reset 31 1.2.1.2 Resetting the Settings Made through the Web User Interface (Reset Web Settings) ...32 1.2.2 Firmware Update ...32 2 Phone User - Panasonic KX-TGP550T04 | Administration Guide - Page 4
64 Default Gateway ...64 DNS1 ...64 DNS2 ...65 3.4.2 Ethernet Port Settings ...65 3.4.2.1 Link Speed/Duplex Mode 65 LAN Port ...65 PC Port (KX-TGP550 only 66 3.4.2.2 VLAN Settings ...66 Enable VLAN (KX-TGP550 only 66 IP Phone (VLAN ID) (KX-TGP550 only 66 IP Phone (Priority) (KX-TGP550 - Panasonic KX-TGP550T04 | Administration Guide - Page 5
SIP Settings ...81 3.6.1.1 SIP Setting ...82 SIP User Agent ...82 3.6.1.2 Transport Protocol for SIP 82 Transport Protocol ...82 3.6.2 SIP Settings [Line 1]-[Line 8 83 3.6.2.1 Phone Number ...83 Phone Number ...83 3.6.2.2 SIP Server ...83 Document Version 2010.03.15 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 6
Password 86 DNS ...86 Enable DNS SRV lookup 86 SRV lookup Prefix for UDP 87 SRV lookup Prefix for TCP 87 Timer Settings ...87 T1 Timer ...87 T2 Timer ...88 INVITE Retry Count 88 Non-INVITE Retry Count 88 Quality of Service (QoS 89 SIP Packet QoS (DSCP 89 SIP extensions ...89 Supports - Panasonic KX-TGP550T04 | Administration Guide - Page 7
Number Settings ...98 3.7.1.1 Grouping Handset/Handset selection for receiving calls 99 Line No...99 Phone Number ...99 Handset No...100 Base (KX-TGP550 only 100 3.7.1.2 Handset and Line No. selection for making calls 100 Handset No...100 Base (KX-TGP550 only 100 Line No...100 Default - Panasonic KX-TGP550T04 | Administration Guide - Page 8
Firmware Maintenance 118 3.8.1.1 Firmware Maintenance 118 Enable Firmware Update 118 Update Type ...118 Firmware File URL 119 3.8.2 Local Firmware Update 119 3.8.2.1 Local Firmware Update Header Value for Resync Event 122 3.8.4 Reset to Defaults ...122 3.8.5 Restart ...123 4 - Panasonic KX-TGP550T04 | Administration Guide - Page 9
[1-8 141 Firmware Update Settings 141 FIRM_UPGRADE_ENABLE CFG_RESYNC_FROM_SIP 150 Network Settings ...150 IP Settings ...150 CONNECTION_TYPE Settings ...153 DNS_QRY_PRLL ...153 DNS_PRIORITY ...154 DNS1_ADDR ...154 DNS2_ADDR ...154 Document Version 2010.03.15 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 10
4.5.1 4.5.2 4.6 4.6.1 Ethernet Port Settings 155 VLAN_ENABLE (KX-TGP550 only 155 VLAN_ID_IP_PHONE (KX-TGP550 only 155 VLAN_PRI_IP_PHONE (KX-TGP550 only 155 VLAN_ID_PC (KX-TGP550 only 156 VLAN_PRI_PC (KX-TGP550 only 156 HTTP Settings ...156 HTTP_VER ...156 HTTP_USER_AGENT 157 HTTP_SSL_VERIFY - Panasonic KX-TGP550T04 | Administration Guide - Page 11
[1-8 177 SYNCHRONIZATION_ENABLE_[1-8 177 PRIVACY_MODE_[1-8 177 SIP Settings ...178 SIP_USER_AGENT 178 SIP_AUTHID_[1-8 178 SIP_PASS_[1-8] SIP_100REL_ENABLE_[1-8 188 SIP_18X_RTX_INTVL_[1-8 188 SIP_PRSNC_ADDR_[1-8 188 SIP_PRSNC_PORT_[1-8 189 Document Version 2010.03.15 Administrator Guide 11 - Panasonic KX-TGP550T04 | Administration Guide - Page 12
Microsoft Outlook 205 Dial Plan ...205 Dial Plan Settings ...206 6 Firmware Update 211 6.1 Firmware Server Setup 212 6.2 Firmware Update Settings 212 6.3 Executing Firmware Update 213 6.4 Local Firmware Update 213 7 Troubleshooting 215 7.1 Troubleshooting ...216 8 Configuration - Panasonic KX-TGP550T04 | Administration Guide - Page 13
Section 1 Initial Setup This section provides an overview of the setup procedures for the unit. Document Version 2010.03.15 Administrator Guide 13 - Panasonic KX-TGP550T04 | Administration Guide - Page 14
1.1.3 Basic Network Setup 1.1 Setup 1.1.1 Factory Defaults Many of the settings for this unit have been configured before the unit ships. Where possible, these settings are configured with the optimum or most common values for the setting. For example, the port number of the SIP (Session Initiation - Panasonic KX-TGP550T04 | Administration Guide - Page 15
1.1.3 Basic Network Setup Using a Static IP Address Specified by Your Network Administrator If IP addresses for network devices are specified individually by your network administrator, you will need to manually configure settings such as the IP address, subnet mask, default gateway, and DNS servers - Panasonic KX-TGP550T04 | Administration Guide - Page 16
] (center of joystick) ® [#][5][0][1] 5. [ ]/[ ]: Enter the IP address, subnet mask, default gateway, DNS1 (primary DNS server), and, if necessary, DNS2 (secondary settings] for [Domain Name Server] to enter the address for primary and secondary DNS servers manually. 16 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 17
Pre-provisioning To configure network settings manually 1. Click the [Network] tab, and then click [Basic Network Settings]. 2. Select [Static] for [Connection Mode]. 3. Enter an IP address in [Static IP Address]. 4. Enter the subnet mask in [Subnet Mask]. 5. Enter a default gateway address in - Panasonic KX-TGP550T04 | Administration Guide - Page 18
settings, see Section 4 Configuration File Programming. Factory Phone system dealer Preset Pre-provisioning Factory defaults Pre-provisioning data Factory defaults cannot be performed if you use static IP addressing on your network. If you use static IP addressing and want to perform pre- - Panasonic KX-TGP550T04 | Administration Guide - Page 19
will download the configuration file "/ KX-TGP500B01.cfg". DHCP and TFTP servers may be supplied with your operating system, provided through commercial services, and are also distributed freely on the Internet. Use a server setup that best matches your environment. When installing and setting up - Panasonic KX-TGP550T04 | Administration Guide - Page 20
The unit downloads the configuration file for pre-provisioning from the TFTP server: tftp://192.168.0.130/KX-TGP500B01.cfg d. The URL of the server where the configuration file for provisioning is stored (provisioning server) is set to the unit: http://provisioning.example.com/Panasonic/Config{MAC - Panasonic KX-TGP550T04 | Administration Guide - Page 21
Pre-provisioning), you can set up the unit automatically by downloading the configuration file stored on the provisioning server into the unit. This is called "provisioning". Phone system dealer End user Provisioning Pre-provisioning data Factory defaults User configuration User modified data - Panasonic KX-TGP550T04 | Administration Guide - Page 22
by the model name of the unit. Configure settings that are unique to each unit, such as the phone number, user ID, password, etc. The same number of configuration files as units are stored on the provisioning server, and each unit downloads the corresponding standard configuration file. Example of - Panasonic KX-TGP550T04 | Administration Guide - Page 23
/Panasonic/ConfigPlanning.cfg 1.1.6.4 Downloading Configuration Files A unit downloads configuration files when it starts up, at regular intervals, and when directed to do so by the server. In addition, you can prohibit units from downloading the configuration files. For details about the settings - Panasonic KX-TGP550T04 | Administration Guide - Page 24
from changing their settings by downloading configuration files, set up the provisioning server 1. Connect the units to the network, and turn them on. a. The unit with the MAC address 0080F0111111 accesses the following URLs: http://prov.example.com/Panasonic/ConfigCommon.cfg 24 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 25
http://prov.example.com/Panasonic/ConfigCommon.cfg http://prov.example.com/Panasonic/Config0080F0222222.cfg Example Provisioning unit, an encryption key set by your phone system dealer, etc., is used for the encryption. When the unit downloads an encrypted configuration file, Administrator Guide 25 - Panasonic KX-TGP550T04 | Administration Guide - Page 26
determines the encryption status by checking the extension of the downloaded configuration file. For details about encrypting configuration files, units are configured to download a common configuration file using different encryption keys. However, as when downloading an unencrypted configuration - Panasonic KX-TGP550T04 | Administration Guide - Page 27
your network, you can configure the unit's settings by accessing the Web user interface from a PC connected to the same network. For details, see Section 3 Web User Interface Programming. Router Switching Hub KX-TGP500 PC KX-TGP550 1.1.7.1 Password for Web User Interface Programming To program the - Panasonic KX-TGP550T04 | Administration Guide - Page 28
1.1.10 Other Network Settings 1.1.8 Phone User Interface Programming You can change the settings directly from the unit. For details about the operations, refer to the User Guide on the Panasonic Web site (® see Introduction). For details about additional features available with direct commands, - Panasonic KX-TGP550T04 | Administration Guide - Page 29
on the network, depending on your phone system's setup, you might need to configure the unit and router so as to use NAT Traversal techniques. If your phone system dealer provides an outbound proxy service that supports NAT Traversal, you need only to set the IP address of the SIP outbound proxy - Panasonic KX-TGP550T04 | Administration Guide - Page 30
other using a peer-to-peer connection. However, if your phone system supports the SBC (Session Border Controller) function, it is not necessary to configure these settings. For details about the SBC function, consult your phone system dealer. For details about Web user interface programming, see - Panasonic KX-TGP550T04 | Administration Guide - Page 31
and Firmware Update 1.2.1 Reset 1.2.1.1 Resetting the Network Settings (IP Reset) Performing IP Reset from the phone user interface (® see 2.1.4 IP Reset) restores the basic network settings made through phone user interface programming or Web user interface programming to their factory defaults - Panasonic KX-TGP550T04 | Administration Guide - Page 32
will not be reset. However, settings that can be configured through both the phone user interface and Web user interface will be reset. 1.2.2 Firmware Update You can update the unit's firmware to improve the unit's operation. You can configure the unit so that it automatically downloads the new - Panasonic KX-TGP550T04 | Administration Guide - Page 33
Section 2 Phone User Interface Programming This section explains how to configure the unit by entering direct commands through the phone user interface. Document Version 2010.03.15 Administrator Guide 33 - Panasonic KX-TGP550T04 | Administration Guide - Page 34
Page 34 VLAN setting*1*2 PC port*1 Enable VLAN IP Phone VLAN ID Page 35 Priority PC VLAN ID Priority [#][7][3][0] IP Reset*3 Page 36 [#][7][3][1] Terminal No. Page 37 [#][7][3][9] Reset Web ID/Password*3 Page 38 *1 Available for KX-TGP550 only. *2 If your phone system dealer does - Panasonic KX-TGP550T04 | Administration Guide - Page 35
: (center of joystick) ® [#][5][3][0] • For KX-TGP500 users: go to step 4. 2. [ KX-TGP500 users: only the LAN port setting is available because the unit does not have a PC port. 2.1.3 VLAN Settings (KX-TGP550 only) You can change the VLAN settings for the unit and for the PC. The default setting - Panasonic KX-TGP550T04 | Administration Guide - Page 36
settings will be reset to their factory defaults: • DHCP setting (restored to "DHCP on") • Settings related to static IP addressing (the values for static IP address, subnet mask, default gateway, DNS1, and DNS2 are cleared) • DNS settings for DHCP connection (cleared) 36 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 37
IP Reset. To reset these settings to their factory defaults, perform Reset Web Settings from the Web user interface again. If these settings (with the exception of PHY settings and terminal number settings : (center of joystick) ® [#][7][3][1] Document Version 2010.03.15 Administrator Guide 37 - Panasonic KX-TGP550T04 | Administration Guide - Page 38
: [ ] Handset: [ ] 2.1.6 Reset Web ID/Password Reset Web ID/Password resets all the IDs and passwords required for users and administrators to access the Web user interface (® see Access Levels (IDs and Passwords) in 3.2.1 Before Accessing the Web User Interface) to their factory defaults. You can - Panasonic KX-TGP550T04 | Administration Guide - Page 39
Section 3 Web User Interface Programming This section provides information about the settings available in the Web user interface. Document Version 2010.03.15 Administrator Guide 39 - Panasonic KX-TGP550T04 | Administration Guide - Page 40
Status Network Status VoIP Status VoIP Status Setting Model Operating BANK IPL Version Firmware Version MAC Address Ethernet Link Status (LAN Port) Ethernet Link Status (PC Port) Connection Mode IP Address Subnet Mask Default Gateway DNS1 DNS2 Line No. Phone Number VoIP Status Access Level*1 UA - Panasonic KX-TGP550T04 | Administration Guide - Page 41
Settings HTTP Client Settings Proxy Server Settings Global Address Detection STUN Server Connection Mode*2 Host Name*4 Domain Name Server*2 Static IP Address*2 Subnet Mask*2 Default Gateway*2 DNS1*2 DNS2*2 LAN Port*5 PC Port*5 Enable VLAN*2 IP Phone Version 2010.03.15 Administrator Guide 41 - Panasonic KX-TGP550T04 | Administration Guide - Page 42
phone user interface programming. System Menu Item Section Title Setting Web Language Administrator Password Change User Password Web Server Settings Web Language Change Administrator Password Change User Password Web Server Settings Language New Password*2 Confirm New Password*2 New Password - Panasonic KX-TGP550T04 | Administration Guide - Page 43
menu. Contact your phone system dealer for further information. VoIP Menu Item Section Title Setting SIP Settings SIP Setting Transport Protocol for SIP SIP User Agent*2 Transport Protocol*2 Access Level*1 UA ü ü Ref. Page 82 Page 82 Document Version 2010.03.15 Administrator Guide 43 - Panasonic KX-TGP550T04 | Administration Guide - Page 44
ID*2 Authentication Password*2 DNS Enable DNS SRV lookup*2 SRV lookup Prefix for UDP*2 SRV lookup Prefix for TCP*2 Timer Settings T1 Timer*2 T2 Timer*2 INVITE Retry Count*2 Non-INVITE Retry Count*2 Quality of Service (QoS) SIP Packet QoS (DSCP)*2 SIP extensions Supports 100rel (RFC - Panasonic KX-TGP550T04 | Administration Guide - Page 45
programming. Telephone Menu Item Section Title Setting Multi Number Settings Grouping Handset/ Handset selection for receiving calls Handset and Line No. selection for making calls Line No. Phone Number Handset No. Base Handset No. Base Line No. Default Access Level*1 UA ü Ref. Page - Panasonic KX-TGP550T04 | Administration Guide - Page 46
Call Control [Line 1]-[Line 8] Emergency Call Phone Numbers Call Rejection Phone Numbers Call Control Dial Plan Call Features Call Forward Setting Send SUBSCRIBE to Voice Mail Server*2 Conference Page 109 Page 110 - Page 110 Page 111 Page 111 46 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 47
List Menu Item Section Title Setting Tone Settings Dial Tone Busy Tone Ringing Tone Stutter Setting Firmware Maintenance Local Firmware Update Firmware Maintenance Local Firmware Update Enable Firmware Update*2 Update Type*2 Firmware File Version 2010.03.15 Administrator Guide 47 - Panasonic KX-TGP550T04 | Administration Guide - Page 48
Setting Provisioning Maintenance Provisioning Maintenance Reset to Defaults Instructions Access Level*1 UA Ref. Page 120 Page 121 Page 121 Page 121 Page 122 Page 122 Page 122 ü Page 122 ü Page 123 3.2.1 Before Accessing the Web User Interface Recommended Environment This unit supports - Panasonic KX-TGP550T04 | Administration Guide - Page 49
Interface Configuring Settings from the Base Unit (KX-TGP550 only)/Handset web" ® [SAVE] 3. Base unit: [ ] Handset: [ ] Configuring Settings from the Web User Interface To close the unit's Web port 1. In the in 3.5.4.1 Web Server Settings). - 3 consecutive unsuccessful login attempts occur. - Panasonic KX-TGP550T04 | Administration Guide - Page 50
to their factory default settings by performing Reset Web ID/Password from the base unit or one of the handsets. For details, see 2.1.6 Reset Web ID/ Password. 3.2.2 Accessing the Web User Interface The unit can be configured from the Web user interface. 50 Administrator Guide Document Version - Panasonic KX-TGP550T04 | Administration Guide - Page 51
the Administrator account is "admin", and the default password is "adminpass". The ID cannot be changed from the Web user interface, but it can be changed through configuration file programming. 3. The Web user interface window is displayed. Configure the settings for the unit as desired. 4. You can - Panasonic KX-TGP550T04 | Administration Guide - Page 52
are taken from the Web user interface of the KX-TGP550T04, so the model name may differ from that shown on your PC. • Actual default values may vary depending on your phone system dealer. Tabs Tabs are the top categories for classifying settings. When you click a tab, the corresponding menu items - Panasonic KX-TGP550T04 | Administration Guide - Page 53
length of user password and administrator password must be from 6 to 16 characters. • Display Name field (® see [Display Name] in 3.7.3.1 Call Control) - This is the only field in which you can enter Unicode characters. Result Messages When you click [Save] after changing the settings on the current - Panasonic KX-TGP550T04 | Administration Guide - Page 54
unit (KX-TGP550 only) or handset is on a call. updating the firmware, the base unit or handset is on a call. All screens except 3.7.6 Export Phonebook All screens All screens All screens All screens 3.7.5 Import Phonebook 3.7.6 Export Phonebook 3.8.2 Local Firmware Update 54 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 55
] In cases when buttons/soft key icons are shown in symbols/ pictures [] - IP Reset was performed on the base unit (KX-TGP550 only) or handset. • While transferring the firmware file, IP Reset was performed on the base unit (KX-TGP550 only) or handset. • While transferring the phonebook data, - The - Panasonic KX-TGP550T04 | Administration Guide - Page 56
the export source base unit (KX-TGP550 only) or handset. 3.7.5 Import Phonebook 3.8.2 Local Firmware Update 3.7.5 Import Phonebook 3.7.6 Export section provides detailed descriptions about all the settings classified under the [Status] tab. 56 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 57
model number and the firmware version of the unit. 3.3.1.1 Version Information Model Description Value Range Default Value Indicates the model number Operating BANK Description Value Range Default Value Indicates the storage area of the firmware that is currently operating (reference only - Panasonic KX-TGP550T04 | Administration Guide - Page 58
Default Value Current firmware version 3.3.2 Network Status This screen allows you to view the current network information of the unit, such as the MAC address, IP address, Ethernet port status, etc. Clicking [Refresh] updates Port) (KX-TGP550 only) Description Value Range Default Value Indicates - Panasonic KX-TGP550T04 | Administration Guide - Page 59
Description Value Range Default Value Default Gateway Description Value Range Default Value DNS1 Description Value Range Default Value Document Version 2010.03.15 3.3.2 Network Status Indicates whether the IP address of the unit is assigned automatically (DHCP) or manually (static) (reference only - Panasonic KX-TGP550T04 | Administration Guide - Page 60
each line's unit. Clicking [Refresh] updates the information displayed on the screen. 3.3.3.1 VoIP Status Line No. Description Value Range Default Value Phone Number Description Value Range 60 Administrator Guide Indicates the line number (1-8) to which a phone number is assigned (reference only - Panasonic KX-TGP550T04 | Administration Guide - Page 61
if you change these settings, you will not be able to continue using the Web user interface. To continue configuring the unit from the Web user interface, log in to the Web user interface again after confirming the newly assigned IP address of the unit using the phone user interface. In addition - Panasonic KX-TGP550T04 | Administration Guide - Page 62
Mode Connection Mode Description Value Range Default Value Phone User Interface Reference Configuration File Reference Selects whether to assign the IP address automatically (DHCP) or manually (static). • DHCP • Static DHCP Configuring Settings from the Base Unit (KX-TGP550 only)/Handset (Page 15 - Panasonic KX-TGP550T04 | Administration Guide - Page 63
.) Receive DNS server address automatically Configuring Settings from the Base Unit (KX-TGP550 only)/Handset (Page 15) DHCP_DNS_ENABLE (Page 151) 3.4.1.3 Static Settings Static IP Address Description Value Range Default Value Phone User Interface Reference Configuration File Reference Specifies - Panasonic KX-TGP550T04 | Administration Guide - Page 64
etc.) Not stored. Configuring Settings from the Base Unit (KX-TGP550 only)/Handset (Page 15) STATIC_SUBNET (Page 152) Default Gateway Description Value Range Default Value Phone User Interface Reference Configuration File Reference Specifies the IP address of the default gateway for the network - Panasonic KX-TGP550T04 | Administration Guide - Page 65
see 2.1.2 Speed/Duplex Settings) or perform IP Reset (® see 2.1.4 IP Reset) through phone user interface programming. 3.4.2.1 Link Speed/Duplex Mode LAN Port Description Selects the connection mode (link speed and duplex mode) of the LAN port. Document Version 2010.03.15 Administrator Guide 65 - Panasonic KX-TGP550T04 | Administration Guide - Page 66
Settings (KX-TGP550 only) (Page 35) VLAN_ENABLE (KX-TGP550 only) (Page 155) IP Phone (VLAN ID) (KX-TGP550 only) Description Value Range Default Value Phone User Interface Reference Specifies the VLAN ID for this unit. 1-4094 2 2.1.3 VLAN Settings (KX-TGP550 only) (Page 35) 66 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 67
only) (Page 155) IP Phone (Priority) (KX-TGP550 only) Description Value Range Default Value Phone User Interface Reference Configuration File Reference Selects the priority number for the unit. 0-7 7 2.1.3 VLAN Settings (KX-TGP550 only) (Page 35) VLAN_PRI_IP_PHONE (KX-TGP550 only) (Page 155 - Panasonic KX-TGP550T04 | Administration Guide - Page 68
your phone system and download configuration files. 3.4.3.1 HTTP Client Settings HTTP Version Description Value Range Default Value the HTTP server does not function well with HTTP/1.0, try changing the setting [HTTP/1.1]. HTTP/1.0 HTTP_VER (Page 156) HTTP User Agent Description Specifies - Panasonic KX-TGP550T04 | Administration Guide - Page 69
If "{fwver}" is included in this field, it will be replaced with the firmware version of the unit. Panasonic_{MODEL}/{fwver} ({mac}) HTTP_USER_AGENT (Page 157) 3.4.3.2 Proxy Server Settings Enable Proxy Description Value Range Default Value Selects whether to use the proxy server. • Yes • No No - Panasonic KX-TGP550T04 | Administration Guide - Page 70
. • STUN • SIP STUN Detection Interval Description Value Range Default Value Specifies the interval, in seconds, to wait between attempts to detect the global IP address. 0, 10-65535 (0: Disable) Note • 0 When [Detection Method] is set to [SIP], the value "0" disables detection and a value - Panasonic KX-TGP550T04 | Administration Guide - Page 71
to translate private IP addresses, global IP addresses, VoIP packets might be blocked by the router, depending on the SIP server. To avoid this problem, this setting is required. For details, see 1.1.10.2 NAT (Network Address Translation) Setup. Document Version 2010.03.15 Administrator Guide 71 - Panasonic KX-TGP550T04 | Administration Guide - Page 72
3.4.5 Static NAPT Settings 3.4.5.1 Global IP Address Global IP Address Description Value Range Default Value Specifies the global IP address of your network. Note • • You must enter a value in this field if at least 1 of [Line 1]- [Line 8] is set to [Yes], or when port numbers are specified in - Panasonic KX-TGP550T04 | Administration Guide - Page 73
the Web user interface. The language setting is only applicable when you log in KX-TGP550 only]) remains unchanged even if the language for the Web user interface is changed. 3.5.1.1 Web Language Language Description Value Range Default Note • The default is one of these, depending on the - Panasonic KX-TGP550T04 | Administration Guide - Page 74
Default Value Configuration File Reference Specifies the same password that you entered in [New Password] for confirmation. 6-16 characters (except and space) Note • This value must be the same as the value entered in [New Password]. adminpass ADMIN_PASS (Page 135) 74 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 75
authentication dialog box, the [Change User Password] screen is displayed automatically to make the user set a password. USER_PASS (Page 135) Confirm New Password Description Value Range Specifies the same password that you entered in [New Password] for confirmation. 6-16 characters (except and - Panasonic KX-TGP550T04 | Administration Guide - Page 76
Settings This screen allows you to change the Web server settings. 3.5.4.1 Web Server Settings Web Server Port Description Value Range Default (192.168.0.100: IP address of the unit) Port Close Timer Description Value Range Default Value Specifies the length of Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 77
settings for DST (Daylight Saving Time), also known as Summer Time. 3.5.5.1 Synchronization Enable Synchronization by NTP Description Value Range Default if the NTP server address setting is invalid. Synchronization Interval Description Value Range Default Value Specifies the interval, in - Panasonic KX-TGP550T04 | Administration Guide - Page 78
Settings Configuration File Reference TIME_QUERY_INTVL (Page 159) 3.5.5.2 Time Server NTP Server Address Description Value Range Default Value Configuration File Reference Specifies the IP Description Value Range Default Value Configuration File Value Range Default Value Configuration File - Panasonic KX-TGP550T04 | Administration Guide - Page 79
3.5.5 Time Adjust Settings 3.5.5.5 Start Day and Time of DST (Start Day and Time of Summer Time) Month Description Value Range Default Value Configuration File Reference Selects the month in which DST (Summer Time) starts. • January • February • March • April • May • June • July • August • - Panasonic KX-TGP550T04 | Administration Guide - Page 80
on which DST (Summer Time) ends. Value Range • First • Second • Third • Fourth • Last Default Value Second Configuration File Reference DST_STOP_ORDINAL_DAY (Page 138) Description Selects the day of the week on which DST (Summer Time) ends. 80 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 81
(Page 139) Time Description Value Range Default Value Configuration File Reference Specifies the end time of DST (Summer Time) in minutes after 12:00 AM. 0-1439 120 DST_STOP_TIME (Page 139) 3.6 VoIP This section provides detailed descriptions about all the settings classified under the [VoIP] tab - Panasonic KX-TGP550T04 | Administration Guide - Page 82
Settings 3.6.1.1 SIP Setting SIP User Agent Description Value Range Default it will be replaced with the firmware version of the unit. Panasonic_{MODEL Description Value Range Default Value Configuration File packets. Note • If you change this setting, the unit will restart automatically once the - Panasonic KX-TGP550T04 | Administration Guide - Page 83
settings that are specific to each line. 3.6.2.1 Phone Number Phone Number Description Value Range Default Value Configuration File Reference Specifies the phone Address Description Specifies the IP address or FQDN of the SIP registrar server. Document Version 2010.03.15 Administrator Guide 83 - Panasonic KX-TGP550T04 | Administration Guide - Page 84
Settings [Line 1]-[Line 8] Value Range Default Value Configuration File Reference Max. 127 characters Not stored. SIP_RGSTR_ADDR_[1-8] (Page 180) Registrar Server Port Description Value Range Default Description Value Range Default Value Configuration File Reference Specifies the IP address or - Panasonic KX-TGP550T04 | Administration Guide - Page 85
the SIP outbound proxy server. 1-65535 5060 SIP_OUTPROXY_PORT_[1-8] (Page 193) 3.6.2.4 SIP Service Domain Service Domain Description Value Range Default Value Configuration File Reference Specifies the domain name provided by your phone system dealer. The domain name is the part of the SIP URI - Panasonic KX-TGP550T04 | Administration Guide - Page 86
password used to access the SIP server. Max. 64 characters (except and space) Not stored. SIP_PASS_[1-8] (Page 179) 3.6.2.7 DNS Enable DNS SRV lookup Description Selects whether to request the DNS server to translate domain names into IP addresses using the SRV record. 86 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 87
for UDP Description Value Range Default Value Configuration File Reference This setting is available only when [Enable DNS SRV lookup] is set to set to [Yes]. Max. 32 characters _sip._tcp. SIP_TCP_SRV_PREFIX_[1-8] (Page 187) 3.6.2.8 Timer Settings T1 Timer Description Selects the default - Panasonic KX-TGP550T04 | Administration Guide - Page 88
Settings [Line 1]-[Line 8] Value Range Default Value Configuration File Reference • 250 • 500 • 1000 • 2000 • 4000 500 SIP_TIMER_T1_[1-8] (Page 184) T2 Timer Description Value Range Default Count Description Value Range Default Value Configuration File Value Range Default Value Configuration - Panasonic KX-TGP550T04 | Administration Guide - Page 89
Settings [Line 1]-[Line 8] 3.6.2.9 Quality of Service (QoS) SIP Packet QoS (DSCP) Description Value Range Default Value Configuration File Reference Selects the DSCP (Differentiated Services Code Point) level of DiffServ applied to SIP packets. • Best Effort (default to the "Supported" header of - Panasonic KX-TGP550T04 | Administration Guide - Page 90
3.6.2 SIP Settings [Line 1]-[Line 8] Supports Session Timer (RFC 4028) Description Value Range Default Value Configuration File Reference Specifies the length of time, in seconds SIP outbound proxy server. No SIP_DETECT_SSAF_[1-8] (Page 195) 90 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 91
settings that are common to all lines. 3.6.3 VoIP Settings 3.6.3.1 RTP Settings RTP Packet Time Description Value Range Default Value Port, this setting is ignored and the corresponding external RTP port is enabled. 1024-48750 (even number only) Note • The value for this setting must be less - Panasonic KX-TGP550T04 | Administration Guide - Page 92
RTP Port Number Description Value Range Default Value Configuration File Reference Specifies the highest port number that the unit will use for RTP packets. Note • If port numbers are specified in [Channel 1-3] in 3.4.5.3 External RTP Port, this setting is ignored and the corresponding external - Panasonic KX-TGP550T04 | Administration Guide - Page 93
Settings [Line 1]-[Line 8] 3.6.4.1 Quality of Service (QoS) RTP Packet QoS (DSCP) Description Value Range Default Value Configuration File Reference Selects the DSCP level of DiffServ applied to RTP packets. • Best Effort (default jitter buffer. Document Version 2010.03.15 Administrator Guide 93 - Panasonic KX-TGP550T04 | Administration Guide - Page 94
Value Range Default Value Configuration File Reference Specifies the initial delay, in 10-millisecond units, of the jitter buffer. 1-7 (´ 10 ms) Note • This setting is subject to method for transmitting DTMF (Dual Tone Multi-Frequency) tones. 94 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 95
setting is available only when [DTMF Type] is set to [Outband]. 96-127 101 TELEVENT_PTYPE_[1-8] (Page 174) 3.6.4.5 Call Hold Supports RFC 2543 (c=0.0.0.0) Description Value Range Default will be set in SDP. RFC2543_HOLD_ENABLE_[1-8] (Page 174) 3.6.4.6 CODEC Settings First CODEC Description - Panasonic KX-TGP550T04 | Administration Guide - Page 96
Range Default Value Configuration File Reference • G722 • PCMA (G.711 A-law) • G726-32 (G.726 [32k]) • G729A • PCMU (G.711 µ-law) Note • • • You can select each codec on once within [CODEC Settings]. A to assign the third highest priority to. 96 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 97
Value Range Default Value Configuration File Reference • G722 • PCMA (G.711 A-law) • G726-32 (G.726 [32k]) • G729A • PCMU (G.711 µ-law) Note • • • You can select each codec on once within [CODEC Settings]. A assign the lowest priority to. Document Version 2010.03.15 Administrator Guide 97 - Panasonic KX-TGP550T04 | Administration Guide - Page 98
provides detailed descriptions about all the settings classified under the [Telephone] tab. 3.7.1 Multi Number Settings This screen allows you to assign phone numbers for incoming and outgoing calls to the base unit (KX-TGP550 only) and handsets. A maximum of 8 phone numbers can be assigned for - Panasonic KX-TGP550T04 | Administration Guide - Page 99
, or the connection with the base unit (KX-TGP550 only) or handset has been disconnected. 3.7.1.1 Grouping Handset/Handset selection for receiving calls Line No. Description Value Range Default Value Indicates the line number (1-8) to which a phone number is assigned (reference only). Line 1-Line - Panasonic KX-TGP550T04 | Administration Guide - Page 100
3.7.1 Multi Number Settings Handset No. Description Value Range Default Value Selects the handsets (1-6) that calls will arrive at for each line. Selected, Not selected Note • You cannot clear all the check boxes including [Base (KX-TGP550 only)]. Selected (all) Base (KX-TGP550 only) - Panasonic KX-TGP550T04 | Administration Guide - Page 101
off-hook to make a call for the base unit and each handset. Note • 1-8 If the line selected as [Default] is not selected as a line that can be seized for the corresponding base unit or handset in [Line No.], the that are common to all lines. Document Version 2010.03.15 Administrator Guide 101 - Panasonic KX-TGP550T04 | Administration Guide - Page 102
to send the SUBSCRIBE request to a voice mail server. Note • Your phone system must support voice mail. • Yes • No No VM_SUBSCRIBE_ENABLE (Page 162) Conference Server Address Description Value Range Default Value Configuration File Reference Specifies the URI for a conference server, which - Panasonic KX-TGP550T04 | Administration Guide - Page 103
here, it will be prioritized over the setting specified in [Dial Plan] in 3.7.3.2 Dial Plan. Max. 24 characters Not stored. EMERGENCY_CALL[1-5] (Page 161) 3.7.2.3 Call Rejection Phone Numbers 1-30 Description Value Range Default Value Specifies the phone numbers to reject incoming calls from - Panasonic KX-TGP550T04 | Administration Guide - Page 104
call features that are specific to each line. 3.7.3.1 Call Control Display Name Description Value Range Default Value Configuration File Reference Specifies the name to display as the caller on the other party's phone when you make a call. Max. 16 characters or 32 bytes Note • You can use Unicode - Panasonic KX-TGP550T04 | Administration Guide - Page 105
Default Value Configuration File Reference Specifies the phone number used to access the voice mail server. Note • Your phone system must support set both [Enable Shared Call] and [Synchronize Do Not Disturb and Call Forward] to [Yes] at the same time. Availability depends on your phone Guide 105 - Panasonic KX-TGP550T04 | Administration Guide - Page 106
not support it. Before you configure this setting, consult your phone system dealer. You cannot set both [Enable Shared Call] and [Synchronize Do Not Disturb and Call Forward] to [Yes] at the same time. • Yes • No No SYNCHRONIZATION_ENABLE_[1-8] (Page 177) 3.7.3.2 Dial Plan Dial Plan Description - Panasonic KX-TGP550T04 | Administration Guide - Page 107
in [Dial Plan] (i.e., dial plan filtering is enabled). DIAL_PLAN_NOT_MATCH_ENABLE_[1-8] (Page 176) 3.7.3.3 Call Features Block Caller ID Description Value Range Default Value Block Anonymous Call Description Value Range Default Value Selects whether to make calls without transmitting the phone - Panasonic KX-TGP550T04 | Administration Guide - Page 108
Yes], the change to this setting is not immediately applied on this screen. In this case, reload the screen to confirm that the change is applied. • Yes • No No 3.7.3.4 Call Forward Unconditional (Enable Call Forward) Description Value Range Default Value Selects whether to forward all incoming - Panasonic KX-TGP550T04 | Administration Guide - Page 109
Call Control [Line 1]-[Line 8] Unconditional (Phone Number) Description Value Range Default Value Specifies the phone number of the destination to forward all incoming calls to. Note • If you change this setting when [Synchronize Do Not Disturb and Call Forward] is set to [Yes], the change to - Panasonic KX-TGP550T04 | Administration Guide - Page 110
Call Control [Line 1]-[Line 8] Busy (Phone Number) Description Value Range Default Value Specifies the phone number of the destination to forward calls to when the line is in use. Note • If you change this setting when [Synchronize Do Not Disturb and Call Forward] is set to [Yes], the change to - Panasonic KX-TGP550T04 | Administration Guide - Page 111
[Line 1]-[Line 8] No Answer (Phone Number) Description Value Range Default Value Specifies the phone number of the destination to forward calls to when a call is not answered after it has rung a specified number of times. Note • If you change this setting when [Synchronize Do Not Disturb and - Panasonic KX-TGP550T04 | Administration Guide - Page 112
Tone Tone Frequencies Description Value Range Default Value Configuration File Reference Specifies the dual-tone frequencies, in hertz, of dial tones using 2 whole numbers separated by a comma. 0, 200-1000 (0: No tone) Note • If the value for this setting is "350,440", the unit will use a mixed - Panasonic KX-TGP550T04 | Administration Guide - Page 113
Settings Value Range Default if the value for this setting is "100,100,0,0", the unit dial tone continuously.) DIAL_TONE_TIMING (Page 163) 3.7.4.2 Busy Tone Tone Frequencies Description Value Range Default Timings Description Value Range Default Value Configuration File Reference Range Default Value - Panasonic KX-TGP550T04 | Administration Guide - Page 114
Settings Tone Timings Description Value Range Default Default Value Configuration File Reference Specifies the dual-tone frequencies, in hertz, of stutter dial Default Value Configuration File Reference Specifies the pattern, in milliseconds, of stutter dial Value Range Default Value Configuration - Panasonic KX-TGP550T04 | Administration Guide - Page 115
(0: Infinite time) 100,100,100,100 HOWLER_TONE_TIMING (Page 165) Start Time Description Value Range Default Value Configuration File Reference Specifies the length of time, in seconds, that busy or reorder tones 5.2.1 Import/ Export Operation. Document Version 2010.03.15 Administrator Guide 115 - Panasonic KX-TGP550T04 | Administration Guide - Page 116
with the same name and phone number as an imported entry Handset (or Base Unit) Description Value Range Default Value Selects the handset or base unit to 4 • Handset 5 • Handset 6 • Base Unit (KX-TGP550 only) Handset 1 File Name Description Value Range Specifies Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 117
properly. Depending on the security settings of your Web browser, pop- if the Pop-up Blocker settings are set to enable, and the Default Value Selects the handset or base unit to export the phonebook data from. • Handset 1 • Handset 2 • Handset 3 • Handset 4 • Handset 5 • Handset 6 • Base Unit (KX - Panasonic KX-TGP550T04 | Administration Guide - Page 118
firmware updates automatically or manually. 3.8.1.1 Firmware Maintenance Enable Firmware Update Description Value Range Default Value Configuration File Reference Selects whether to perform firmware updates when the unit detects a newer version of firmware. Note • • Changing this setting - Panasonic KX-TGP550T04 | Administration Guide - Page 119
Reference • Automatic • Manual Automatic FIRM_UPGRADE_AUTO (Page 142) Firmware File URL Description Value Range Default Value Configuration File Reference Specifies the URL where the firmware file is stored. Note • • This setting is available only when [Enable Firmware Update] is set to [Yes - Panasonic KX-TGP550T04 | Administration Guide - Page 120
Description Value Range Default Value Configuration File Reference Selects whether the unit is automatically configured by downloading the configuration files from the provisioning server of your phone system. • Yes • No Yes PROVISION_ENABLE (Page 144) 120 Administrator Guide Document Version - Panasonic KX-TGP550T04 | Administration Guide - Page 121
by your phone system dealer may be preset in the unit. CFG_PRODUCT_FILE_PATH (Page 145) Master File URL Description Value Range Default Value Specifies the URL of the master configuration file, which is used when all units need the same settings. Note • When you change this setting, set [Enable - Panasonic KX-TGP550T04 | Administration Guide - Page 122
notification of an event. check-sync CFG_RESYNC_FROM_SIP (Page 150) 3.8.4 Reset to Defaults This screen allows you to reset the settings made through the Web user interface to their default values by clicking [Reset Web Settings]. After you click this button, a dialog box is displayed - Panasonic KX-TGP550T04 | Administration Guide - Page 123
accessed through the phone user interface, or on calls. Note • If you have changed the default password for the Administrator account and successfully reset the settings (the message " it is being accessed through the phone user interface, or on calls. Document Version 2010.03.15 Administrator - Panasonic KX-TGP550T04 | Administration Guide - Page 124
3.8.5 Restart 124 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 125
Section 4 Configuration File Programming This section provides information about the configuration parameters used in the configuration files. Document Version 2010.03.15 Administrator Guide 125 - Panasonic KX-TGP550T04 | Administration Guide - Page 126
see the reference pages listed. System Settings Category Login Account Settings System Time Settings Syslog Settings Firmware Update Settings Parameter Name ADMIN_ID ADMIN_PASS*1 USER_ID USER_PASS Page 141 Page 142 Page 142 Page 142 Page 143 126 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 127
also be configured through the Web user interface. Network Settings Category IP Settings DNS Settings Parameter Name CONNECTION_TYPE*1 HOST_NAME*2 DHCP_DNS_ENABLE*1 STATIC_IP_ADDRESS*1 STATIC_SUBNET Page 153 Page 153 Page 154 Page 154 Page 154 Document Version 2010.03.15 Administrator Guide 127 - Panasonic KX-TGP550T04 | Administration Guide - Page 128
Page 159 Page 159 Page 159 Page 159 Page 159 Page 160 Page 160 Page 160 *1 This setting can also be configured through other programming methods (phone user interface programming or Web user interface programming). *2 This setting can also be configured through the Web user interface. Telephone - Panasonic KX-TGP550T04 | Administration Guide - Page 129
can also be configured through the Web user interface. VoIP Settings Category Codec Settings Parameter Name SDP_CODEC[0-4]_[1-8]*1 SDP_CKRTE[0-4]_[1-8] SDP_PARAM[0-4]_[1-8] SDP_PTYPE[0-4]_[1-8] CODEC_G711_REQ CODEC_G729_PARAM Page 169 Page 169 Document Version 2010.03.15 Administrator Guide 129 - Panasonic KX-TGP550T04 | Administration Guide - Page 130
through the Web user interface. Line Settings Category Call Control Settings SIP Settings Parameter Name VM_NUMBER_[1-8]*1 DIAL_PLAN_[1-8]*1 DIAL_PLAN_NOT_MATCH_ENABLE_[1-8]*1 Page 179 Page 179 Page 180 Page 180 Page 180 Page 180 Page 181 130 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 131
Page 189 Page 189 Page 190 Page 190 Page 190 Page 191 Page 191 Page 191 Page 192 Page 192 Page 192 Page 192 Administrator Guide 131 - Panasonic KX-TGP550T04 | Administration Guide - Page 132
[1-8] SIP_DETECT_SSAF_[1-8]*1 PHONE_NUMBER_[1-8]*1 DISPLAY_NAME_[1-8]*1 INTERNATIONAL_ACCESS_CODE *1 This setting can also be configured through the Web user interface line shown below: # PCC Standard Format File # DO NOT CHANGE THIS LINE! 132 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 133
KX-TGP550 support multiple telephone lines. For some parameters, the value for each line must be specified independently. A parameter name with the suffix "_1" is the parameter for line 1; "_2" for line 2, and so on. Examples of setting the line (phone default value of each parameter, phone Guide 133 - Panasonic KX-TGP550T04 | Administration Guide - Page 134
Account Settings No space characters are allowed. Description Describes the details of the parameter. Value Range Indicates the permitted value range of the parameter. Default Value Indicates the factory default value of the parameter. Actual default values may vary depending on your phone system - Panasonic KX-TGP550T04 | Administration Guide - Page 135
4.3.1 Login Account Settings Value Range Default Value Max. 16 characters (except and space) Note • An empty string is not allowed. admin ADMIN_PASS Value Format Description Value Range Default Value Web User Interface Reference String Specifies the password to use to authenticate the - Panasonic KX-TGP550T04 | Administration Guide - Page 136
4.3.2 System Time Settings 4.3.2 System Time Settings TIME_ZONE Value Format Description Value Range Default Value Web User Interface Reference Integer Specifies the offset of in minutes, to change the time when "DST_ENABLE" is set to "Y". 136 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 137
Note • 60 This parameter is usually set to "60". DST Offset (Summer Time Offset) (Page 78) DST_START_MONTH Value Format Description Value Range Default Value Web User Interface Reference Integer Specifies which DST (Summer Time) starts. Document Version 2010.03.15 Administrator Guide 137 - Panasonic KX-TGP550T04 | Administration Guide - Page 138
Settings Value Range Default Value Web User Interface Reference 0-6 - 0: Sunday - 1: Monday - 2: Tuesday - 3: Wednesday - 4: Thursday - 5: Friday - 6: Saturday 0 Day of Week (Page 79) DST_START_TIME Value Format Description Value Range Default 138 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 139
Settings Default Value Web User Interface Reference 2 Day of Week (Page 80) DST_STOP_DAY_OF_WEEK Value Format Description Value Range Default Format Description Value Range Default Value Web User Syslog Settings SYSLOG_EVENT_SIP set value, the log is sent to the syslog server. This setting - Panasonic KX-TGP550T04 | Administration Guide - Page 140
Value Range Default Value Integer Specifies the threshold of syslog events regarding VoIP operation. Note • 0-6 This setting is not setting is not applicable for the current version. No logs will be sent to the syslog server, even if values "1-6" are specified. 0-6 0 140 Administrator Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 141
4.3.4 Firmware Update Settings SYSLOG_ADDR Value Format Description Value Range Default Value String Specifies the IP address or FQDN of the syslog server. Max. 127 characters (IP address in dotted-decimal notation or FQDN) Empty string SYSLOG_PORT Value Format Description Value Range Default - Panasonic KX-TGP550T04 | Administration Guide - Page 142
Default Value Web User Interface Reference Boolean Specifies whether to display a confirmation message asking the user to perform a firmware update (manual) or perform the firmware update without asking the user (automatic) when the unit detects a newer version of firmware. Note • • This setting - Panasonic KX-TGP550T04 | Administration Guide - Page 143
FIRM_FILE_PATH Value Format Description Value Range Default Value Web User Interface Reference String Specifies the URL where the firmware file is stored. Note • • This setting is available only when "FIRM_UPGRADE_ENABLE" is set to "Y". Changing this setting may require restarting the unit - Panasonic KX-TGP550T04 | Administration Guide - Page 144
4.3.5 Provisioning Settings Value Range Default Value • Y (Enable option 66) • N (Disable option 66) Y PROVISION_ENABLE Value Format Description Value Range Default Value Web User Interface Reference Boolean Specifies whether the unit is automatically configured by downloading the configuration - Panasonic KX-TGP550T04 | Administration Guide - Page 145
Settings Value Range Default Value Web User Interface Reference Max. 255 characters Note • The format must be RFC 1738 compliant, as follows: "://:@:/" - "" must be less than 64 characters. - " - Panasonic KX-TGP550T04 | Administration Guide - Page 146
Settings Value Range Default Value Web User Interface Reference Max. 255 characters Note • The format must be RFC 1738 compliant, as follows: "://:@:/" - "" must be less than 64 characters. - " - Panasonic KX-TGP550T04 | Administration Guide - Page 147
.cfg". Empty string Note • The URL specified by your phone system dealer may be preset in the unit. Master File URL (Page 121) CFG_FILE_KEY1 Value Format Description Value Range Default Value String Specifies the encryption key (password) used to decrypt configuration files. Note • If the - Panasonic KX-TGP550T04 | Administration Guide - Page 148
. 32-byte characters Note • If an empty string is set for this parameter, decryption with this value is disabled. Empty string CFG_FILE_KEY3 Value Format Description Value Range Default Value String Specifies the encryption key (password) used to decrypt configuration files. Note • If the - Panasonic KX-TGP550T04 | Administration Guide - Page 149
CFG_RTRY_INTVL Value Format Description Value Range Default Value Integer Specifies the period of time, in minutes, that the unit will retry checking for an update of the configuration files after a configuration file access error has occurred. Note • This setting is available only when "CFG_CYCLIC - Panasonic KX-TGP550T04 | Administration Guide - Page 150
4.4 Network Settings 4.4.1 IP Settings CONNECTION_TYPE Value Format Description Integer Specifies whether to assign the IP address automatically (DHCP) or manually (static). Note • This setting is available only when "NW_SETTING_ENABLE" is set to "N". 150 Administrator Guide Document Version - Panasonic KX-TGP550T04 | Administration Guide - Page 151
4.4.1 IP Settings Value Range Default Value Phone User Interface Reference Web User Interface Reference • 1 (DHCP) • 0 (Static) 1 Configuring Settings from the Base Unit (KX-TGP550 only)/Handset (Page 15) Connection Mode (Page 62) HOST_NAME Value Format Description Value Range Default Value Web - Panasonic KX-TGP550T04 | Administration Guide - Page 152
address in dotted-decimal notation Empty string Configuring Settings from the Base Unit (KX-TGP550 only)/Handset (Page 15) Static IP Address (Page 63) STATIC_SUBNET Value Format Description Value Range Default Value Phone User Interface Reference Web User Interface Reference String Specifies - Panasonic KX-TGP550T04 | Administration Guide - Page 153
"0" and when "NW_SETTING_ENABLE" is set to "N". IP address in dotted-decimal notation Empty string Configuring Settings from the Base Unit (KX-TGP550 only)/Handset (Page 15) DNS1 (Page 64) USER_DNS2_ADDR Value Format Description Value Range Default Value Phone User Interface Reference Web User - Panasonic KX-TGP550T04 | Administration Guide - Page 154
Value DNS_PRIORITY Value Format Description Value Range Default Value DNS1_ADDR Value Format Description Value Range Default Value DNS2_ADDR Value Format Description Value Range 154 Administrator Guide • Y (Parallel) • N (Sequential) Note • • Y If set to "Y", the unit sends out all DNS queries - Panasonic KX-TGP550T04 | Administration Guide - Page 155
Range Default Value Phone User Interface Reference Web User Interface Reference Integer Specifies the VLAN ID for this unit. Note • This setting is available only when "NW_SETTING_ENABLE" is set to "N". 1-4094 2 2.1.3 VLAN Settings (KX-TGP550 only) (Page 35) IP Phone (VLAN ID) (KX-TGP550 - Panasonic KX-TGP550T04 | Administration Guide - Page 156
4.4.4 HTTP Settings Value Range Default Value Phone User Interface Reference Web User Interface Reference 0-7 7 2.1.3 VLAN Settings (KX-TGP550 only) (Page 35) IP Phone (Priority) (KX-TGP550 only) (Page 67) VLAN_ID_PC (KX-TGP550 only) Value Format Description Value Range Default Value Phone User - Panasonic KX-TGP550T04 | Administration Guide - Page 157
HTTP 1.0, try changing the setting "0". HTTP Version (Page 68) HTTP_USER_AGENT Value Format Description Value Range Default Value Web User Interface Reference }" is included in this parameter, it will be replaced with the firmware version of the unit. Panasonic_{MODEL}/{fwver} ({mac}) HTTP User - Panasonic KX-TGP550T04 | Administration Guide - Page 158
to specify the port number. Empty string 4.4.5 Time Adjust Settings NTP_ADDR Value Format Description Value Range Default Value Web User Interface Reference String Specifies the IP address or FQDN of the NTP server. Max. 127 characters (IP address in dotted-decimal notation or FQDN) Empty string - Panasonic KX-TGP550T04 | Administration Guide - Page 159
, between synchronizations with the NTP server. 10-86400 43200 Synchronization Interval (Page 77) 4.4.6 STUN Settings STUN_SERV_ADDR Value Format Description Value Range Default Value Web User Interface Reference String Specifies the IP address or FQDN of the STUN server. Max. 127 characters - Panasonic KX-TGP550T04 | Administration Guide - Page 160
and handsets. Note • If you change this setting to "N" when the network settings (with the exception of "HOST_NAME") in 4.4.1 IP Settings have been made through Web user interface programming, clear these settings once by performing Reset Web Settings from the Web user interface, and then change - Panasonic KX-TGP550T04 | Administration Guide - Page 161
emergency calls. A user can dial any of the specified phone numbers at any time regardless of any restrictions imposed on the unit. A maximum of 5 phone numbers can be specified. Note • When a phone number is specified here, it will be prioritized over the setting specified in "DIAL_PLAN_[1-8]" in - Panasonic KX-TGP550T04 | Administration Guide - Page 162
pressed, dialing will start. 3-10 5 Inter-digit Timeout (Page 102) VM_SUBSCRIBE_ENABLE Value Format Description Value Range Default Value Web User Interface Reference Boolean Specifies whether to send the SUBSCRIBE request to a voice mail server. Note • Your phone system must support voice mail - Panasonic KX-TGP550T04 | Administration Guide - Page 163
Default Value Web User Interface Reference Comma-separated Integer Specifies the pattern, in milliseconds, of dial the value for this setting is "100,100,0,0", dial tone continuously.) Tone Timings (Page 112) BUSY_TONE_FRQ Value Format Description Value Range Default Range Default Value Comma - Panasonic KX-TGP550T04 | Administration Guide - Page 164
Settings Web User Interface Reference Tone Timings (Page 113) RINGING_TONE_FRQ Value Format Description Value Range Default Value Format Description Value Range Default Value Comma-separated Integer Specifies the pattern, in milliseconds, of stutter dial tones to notify that a voice - Panasonic KX-TGP550T04 | Administration Guide - Page 165
4.5.2 Tone Settings Web User Interface Reference Tone Timings (Page 114) REORDER_TONE_FRQ Value Format Description Value Range Default Value Web User Interface Reference Comma-separated Integer 100,100,100,100 Tone Timings (Page 115) Document Version 2010.03.15 Administrator Guide 165 - Panasonic KX-TGP550T04 | Administration Guide - Page 166
4.5.2 Tone Settings HOWLER_START_TIME Value Format Description Value Range Default Value Web User Interface Reference Integer Specifies the length of time, ,200,400,200,800,4000 BELL_CORE_PATTERN4_TIMING Value Format Comma-separated Integer 166 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 167
Infinite time) 500 4.6 VoIP Settings 4.6.1 Codec Settings SDP_CODEC[0-4]_[1-8] Parameter Name Example Value Format Description Value Range Default Value SDP_CODEC0_1, SDP_CODEC0_2, ..., SDP_CODEC3_8) PCMU (for SDP_CODEC4_1 to SDP_CODEC4_8) Document Version 2010.03.15 Administrator Guide 167 - Panasonic KX-TGP550T04 | Administration Guide - Page 168
Settings Web User Interface Reference • First CODEC (Page 95) • Second CODEC (Page 96) • Third CODEC (Page 96) • Fourth CODEC (Page 97) • Fifth CODEC (Page 97) SDP_CKRTE[0-4]_[1-8] Parameter Name Example Value Format Description Value Range Default the value "0" is supported. 0, 1-255 (0: Guide - Panasonic KX-TGP550T04 | Administration Guide - Page 169
Default Value Specifies the payload type number with "SDP_PTYPEx_y" for the corresponding encoding name specified by "SDP_CODECx_y" (x: priority, y: line number). 0-127, 255 Note • If an empty string is set for "SDP_CODECx_y", "255" must be set is set to "G729A". Note • Changing this setting may - Panasonic KX-TGP550T04 | Administration Guide - Page 170
4.6.2 RTP Settings 4.6.2 RTP Settings TOS_RTP_[1-8] Parameter Name Example Value Format Description TOS_RTP_1, TOS_RTP_2, ..., TOS_RTP_8 Integer Specifies the value to be stored in the ToS (Type of Service) field in the IP header of RTP packets as a DSCP for DiffServ. Note • The structures of - Panasonic KX-TGP550T04 | Administration Guide - Page 171
4.6.2 RTP Settings Value Range Default Value Web User Interface Reference 0-255 Note • 0 Because the 6-bit DSCP values (i.e., "xxx 000" RTCP Interval (Page 93) MAX_DELAY_[1-8] Parameter Name Example MAX_DELAY_1, MAX_DELAY_2, ..., MAX_DELAY_8 Document Version 2010.03.15 Administrator Guide 171 - Panasonic KX-TGP550T04 | Administration Guide - Page 172
Default Value Web User Interface Reference Integer Specifies the maximum delay, in 10-millisecond units, of the jitter buffer. 3-50 (´ 10 ms) Note • This setting Default 10 ms) Note • This setting is subject to the following conditions Default ms) Note • This setting is subject to the - Panasonic KX-TGP550T04 | Administration Guide - Page 173
The value for this setting must be less than or equal to "RTP_PORT_MAX" - 400. 16000 Minimum RTP Port Number (Page 91) RTP_PORT_MAX Value Format Description Value Range Default Value Web User Interface of RTP packets. • 20 • 30 • 40 Document Version 2010.03.15 Administrator Guide 173 - Panasonic KX-TGP550T04 | Administration Guide - Page 174
Time (Page 91) 4.6.3 Miscellaneous VoIP Settings OUTBANDDTMF_[1-8] Parameter Name Example Value Format Description Value Range Default Value Web User Interface Reference OUTBANDDTMF_1, to enable the RFC 2543 Call Hold feature on this line. 174 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 175
Value Range Default Value Web User Interface Reference DIAL_PLAN_1, DIAL_PLAN_2, ..., DIAL_PLAN_8 String Specifies a dial format, such as specific phone numbers, that control which numbers can be dialed or how to handle the call when making a call. For details, see 5.3 Dial Plan. Max. 500 - Panasonic KX-TGP550T04 | Administration Guide - Page 176
Control Settings DIAL_PLAN_NOT_MATCH_ENABLE_[1-8] Parameter Name Example Value Format Description Value Range Default Value Web User Interface Reference DIAL_PLAN_NOT_MATCH_ENABLE_1, DIAL_PLAN_NOT_MATCH_ENABLE_2, ..., DIAL_PLAN_NOT_MATCH_ENABLE_8 Boolean Specifies whether to enable dial plan - Panasonic KX-TGP550T04 | Administration Guide - Page 177
• Even if you specify "Y", this feature may not function properly if your phone system does not support it. Before you configure this setting, consult your phone system dealer. You cannot set both "SHARED_CALL_ENABLE_[1-8]" and "SYNCHRONIZATION_ENABLE_[1-8]" to "Y" at the same time. • Y (Enable Do - Panasonic KX-TGP550T04 | Administration Guide - Page 178
Page 104) 4.7.2 SIP Settings SIP_USER_AGENT Value Format Description Value Range Default Value Web User Interface in this parameter, it will be replaced with the firmware version of the unit. Panasonic_{MODEL}/{fwver} ({mac Format Description Value Range Default Value Web User Interface Reference - Panasonic KX-TGP550T04 | Administration Guide - Page 179
Settings SIP_PASS_[1-8] Parameter Name Example Value Format Description Value Range Default Value Web User Interface Reference SIP_PASS_1, SIP_PASS_2, ..., SIP_PASS_8 String Specifies the authentication password the IP address or FQDN of the SIP proxy server. Max. 127 characters (IP address in - Panasonic KX-TGP550T04 | Administration Guide - Page 180
Settings SIP_PRXY_PORT_[1-8] Parameter Name Example Value Format Description Value Range Default Default Value Web User Interface Reference SIP_RGSTR_ADDR_1, SIP_RGSTR_ADDR_2, ..., SIP_RGSTR_ADDR_8 String Specifies the IP the domain name provided by your phone system dealer. The domain name is - Panasonic KX-TGP550T04 | Administration Guide - Page 181
Settings Default Value Web User Interface Reference Empty string Service Domain (Page 85) REG_EXPIRE_TIME_[1-8] Parameter Name Example Value Format Description Value Range Default Description Value Range Default Value Web User 0, 60-65535 (0: Disable) 0 Supports Session Timer (RFC 4028) (Page 90 - Panasonic KX-TGP550T04 | Administration Guide - Page 182
4.7.2 SIP Settings Value Format Description Integer Specifies the value to be stored in the ToS field in the IP header of SIP messages. Note • The structures of the ToS/DS field in an IP header are shown below. ToS field 0 1 2 Precedence 3 bits 3 4 5 6 7 Type of Service 4 bits - Panasonic KX-TGP550T04 | Administration Guide - Page 183
[1-8] Parameter Name Example Value Format Description Value Range Default Value SIP_2NDPROXY_ADDR_1, SIP_2NDPROXY_ADDR_2, ..., SIP_2NDPROXY_ADDR_8 String Specifies the IP address of the secondary SIP proxy server. Note • This setting is available only when "SIP_PRXY_ADDR_[1- 8]" is specified in - Panasonic KX-TGP550T04 | Administration Guide - Page 184
Default Value SIP_2NDRGSTR_ADDR_1, SIP_2NDRGSTR_ADDR_2, ..., SIP_2NDRGSTR_ADDR_8 String Specifies the IP address of the secondary SIP registrar server. Note • This setting , SIP_TIMER_T1_2, ..., SIP_TIMER_T1_8 Integer Specifies the default interval, in milliseconds, between transmissions of - Panasonic KX-TGP550T04 | Administration Guide - Page 185
Settings Value Range Default Value Web User Interface Reference • 250 • 500 • 1000 • 2000 • 4000 500 T1 Timer (Page 87) SIP_TIMER_T2_[1-8] Parameter Name Example Value Format Description Value Range Default is received from the server. 1-10 Document Version 2010.03.15 Administrator Guide 185 - Panasonic KX-TGP550T04 | Administration Guide - Page 186
If set to "N", the unit will not try to use the other SIP servers. SIP_FOVR_MAX_[1-8] Parameter Name Example Value Format Description Value Range Default Value SIP_FOVR_MAX_1 to translate domain names into IP addresses using the SRV record. 186 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 187
SIP Settings Value Range Default Value Web User Interface Reference • Y (Enable DNS SRV lookup) • N (Disable DNS SRV lookup) Note • • N If set to "Y", the unit will perform a DNS SRV lookup for a SIP registrar server, SIP proxy server, SIP outbound proxy server, or SIP presence server. If set to - Panasonic KX-TGP550T04 | Administration Guide - Page 188
of the "1xx" provisional message. If set to "N", the option tag 100rel will not be used. N Supports 100rel (RFC 3262) (Page 89) SIP_18X_RTX_INTVL_[1-8] Parameter Name Example Value Format Description Value Range Default Value SIP_18X_RTX_INTVL_1, SIP_18X_RTX_INTVL_2, ..., SIP_18X_RTX_INTVL_8 - Panasonic KX-TGP550T04 | Administration Guide - Page 189
Range Default Value SIP_2NDPRSNC_ADDR_1, SIP_2NDPRSNC_ADDR_2, ..., SIP_2NDPRSNC_ADDR_8 String Specifies the IP address of the secondary presence server. Note • This setting is , USE_DEL_REG_OPEN_2, ..., USE_DEL_REG_OPEN_8 Boolean Document Version 2010.03.15 Administrator Guide 189 - Panasonic KX-TGP550T04 | Administration Guide - Page 190
set to "Y", registration cancelation is enabled. If set to "N", registration cancelation is disabled even when the SIP stack is shutting down. PORT_PUNCH_INTVL_[1-8] Parameter Name Example Value Format Description Value Range Default setting is available only when "SIP_TRANSPORT_[1- 8]" is set - Panasonic KX-TGP550T04 | Administration Guide - Page 191
value is set in the "Expires" header of the SUBSCRIBE request. 1-4294967295 3600 SUB_RTX_INTVL_[1-8] Parameter Name Example Value Format Description Value Range Default Value " header) • N (Do not add the "P-Preferred-Identity" header) N Document Version 2010.03.15 Administrator Guide 191 - Panasonic KX-TGP550T04 | Administration Guide - Page 192
=phone", when set to "Y" - "sip:[email protected]", when set to "N" N SDP_USER_ID_[1-8] Parameter Name Example Value Format Description Value Range Default Format SUB_INTERVAL_RATE_1, SUB_INTERVAL_RATE_2, ..., SUB_INTERVAL_RATE_8 Integer 192 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 193
Default Value Web User Interface Reference SIP_OUTPROXY_ADDR_1, SIP_OUTPROXY_ADDR_2, ..., SIP_OUTPROXY_ADDR_8 String Specifies the IP address or FQDN of the SIP outbound proxy server. Max. 127 characters (IP SIP packets. Note • Changing this setting may require restarting the unit. Document - Panasonic KX-TGP550T04 | Administration Guide - Page 194
Default Value SIP_ANM_DISPNAME_1, SIP_ANM_DISPNAME_2, ..., SIP_ANM_DISPNAME_8 Integer Specifies the text string to set Default Value SIP_ANM_USERNAME_1, SIP_ANM_USERNAME_2, ..., SIP_ANM_USERNAME_8 Integer Specifies the text string to set Boolean Specifies whether to set an anonymous host name - Panasonic KX-TGP550T04 | Administration Guide - Page 195
, if "SIP_OUTPROXY_ADDR_[1-8]" in 4.7.2 SIP Settings is specified, the unit also receives SIP Default Value Web User Interface Reference PHONE_NUMBER_1, PHONE_NUMBER_2, ..., PHONE_NUMBER_8 String Specifies the phone characters are allowed. Empty string Phone Number (Page 83) DISPLAY_NAME_[1-8] - Panasonic KX-TGP550T04 | Administration Guide - Page 196
as the caller on the other party's phone when you make a call. Max. 16 characters or 32 bytes Note • You can use Unicode characters for this setting. Empty string Display Name (Page 104) INTERNATIONAL_ACCESS_CODE Value Format Description Value Range Default Value String Specifies the number to be - Panasonic KX-TGP550T04 | Administration Guide - Page 197
Section 5 Useful Telephone Functions This section explains phone number settings for the base unit or handsets, dial plan, and phonebook import/ export function. Document Version 2010.03.15 Administrator Guide 197 - Panasonic KX-TGP550T04 | Administration Guide - Page 198
for Base Unit and Handset 5.1.1 Multi Number Settings A unit can be used with a single base unit and 6 handsets. You can assign a maximum of 8 different phone numbers for the base unit (KX-TGP550 only) and handsets. Each available phone number (line) can be assigned to the base unit and handsets - Panasonic KX-TGP550T04 | Administration Guide - Page 199
handsets 1-3 dial with lines 1-3, respectively. Each handset uses the line set in [Default] by default. You dialed. Note • You can make a call with one of the phone numbers other than the default phone number. For details about the operations, refer to the User Guide or Quick Guide on the Panasonic - Panasonic KX-TGP550T04 | Administration Guide - Page 200
export the phonebook data created on a unit to a PC, and then import it into other base units, handsets, or another unit. A Phonebook data B 200 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 201
name phone number ". Any data after the phone number is ignored. The text data can be edited using any text editing software that supports UTF-16 Parker A Name B Tab C Phone number 01234001 01234002 01234003 01234004 Document Version 2010.03.15 Administrator Guide 201 - Panasonic KX-TGP550T04 | Administration Guide - Page 202
about the settings, see select the base unit (KX-TGP550 only) or the select the base unit (KX-TGP550 only) or the Download window appears. Note • Depending on the security settings settings of your Web browser. 5. Click Save on File Download file is downloaded successfully, the Download complete - Panasonic KX-TGP550T04 | Administration Guide - Page 203
imported entry but the phone number is different, the imported entry with the same name and phone number as an imported entry, the be stored in the base unit (KX-TGP550 only) and each of the to 16 characters. - The phone number can contain up to 32 base unit (KX-TGP550 only) or the phone numbers might be - Panasonic KX-TGP550T04 | Administration Guide - Page 204
in Data preview, select Text in Column data format, and then click Finish. The TSV file will be opened. Note • Phone numbers must be treated as text strings. Otherwise, a "0" at the beginning of a phone number might disappear when exported. 204 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 205
by clicking Clear Map. Then, drag only Last Name and Business Phone from the From list to the To list, and click OK. default character encoding for your operating system. 5.3 Dial Plan The dial plan settings control how numbers dialed by the user are transmitted over the network. Dial plan settings - Panasonic KX-TGP550T04 | Administration Guide - Page 206
5.3.1 Dial Plan Settings To set Dial Plan 1. In the Web user interface, click the [Telephone] tab, and then click [Call Control [Line 1]-[Line 8]]. 2. In [Dial Plan], enter the desired dial format. The dial plan settings can be configured for each line separately. 206 Administrator Guide Document - Panasonic KX-TGP550T04 | Administration Guide - Page 207
dials a phone number that does not match the dial format in [Dial Plan]. • If you select [No], the call will be made only if the user dials a phone number that matches the dial format in [Dial Plan]. Note • For details about configuring these settings .S2" If the dialed phone number begins with - Panasonic KX-TGP550T04 | Administration Guide - Page 208
call is denied. Example: "[2346789]11|01[2-9]xx.|[2-9]xxxxxxxxx" • If the dialed phone number is "21234567", "598765432" and so on when [Call Even If Dial Plan Does Not Match] is set to [Yes], the call is made after the inter-digit timer expires. 208 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 209
1011#" and so on when [Call Even If Dial Plan Does Not Match] is set to [Yes], the call is made immediately. • If the dialed phone number is "0011", "1011" and so on when [Call Even If Dial Plan Does Not Match] is set to [No], the call is denied. Document Version 2010.03.15 Administrator Guide 209 - Panasonic KX-TGP550T04 | Administration Guide - Page 210
5.3.1 Dial Plan Settings 210 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 211
Section 6 Firmware Update This section explains how to update the firmware of the unit. Document Version 2010.03.15 Administrator Guide 211 - Panasonic KX-TGP550T04 | Administration Guide - Page 212
6.2 Firmware Update Settings 6.1 Firmware Server Setup No special server is necessary for the firmware update. You can use an HTTP, HTTPS, FTP, or TFTP server as the firmware server by simply setting its URL. 6.2 Firmware Update Settings Firmware updates are provided by the manufacturer when - Panasonic KX-TGP550T04 | Administration Guide - Page 213
6.4 Local Firmware Update 6.3 Executing Firmware Update After configuring the firmware update settings in the configuration file, the firmware will be updated when the configuration file is downloaded. The firmware update will be performed only when a newer version of the firmware file (i.e., one - Panasonic KX-TGP550T04 | Administration Guide - Page 214
6.4 Local Firmware Update 214 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 215
Section 7 Troubleshooting This section provides information about troubleshooting. Document Version 2010.03.15 Administrator Guide 215 - Panasonic KX-TGP550T04 | Administration Guide - Page 216
Use Problem Cause/Solution I cannot hear a dial tone. • Confirm that the Ethernet cable is properly connected. For details, refer to the Quick Guide on the Panasonic Web site (® see Introduction). • Network settings may not be correct. • Many installation issues can be resolved by resetting all - Panasonic KX-TGP550T04 | Administration Guide - Page 217
Other Network Settings). • For details about settings, consult your network administrator or phone system dealer. • Unplug the unit's AC adaptor to reset the unit, then reconnect the AC adaptor. If the STATUS indicator or indicator is still flashing in amber rapidly, there may be a problem with the - Panasonic KX-TGP550T04 | Administration Guide - Page 218
7.1 Troubleshooting Problem Cause/Solution The STATUS indicator or indicator • The unit's IP address may conflict with the IP addresses of lights in amber although the Ethernet cable other devices on your local network. Check the unit's static is connected properly. IP address: In cases - Panasonic KX-TGP550T04 | Administration Guide - Page 219
Troubleshooting Making/Answering Calls, Intercom Problem The handset does not ring. Cause/Solution • The ringer volume is turned off. Adjust the ringer volume. For details about the operations, refer to the User Guide on the Panasonic Call] is set to [Yes], controlled by your phone system. • If - Panasonic KX-TGP550T04 | Administration Guide - Page 220
Troubleshooting Problem Cause/Solution The base unit (KX-TGP550 only) does not • The ringer volume is turned off. Adjust the ringer volume. ring. For details about the operations, refer to the User Guide on the Panasonic Anonymous Call] is set to [Yes], controlled by your phone system. • If - Panasonic KX-TGP550T04 | Administration Guide - Page 221
7.1 Troubleshooting Problem I cannot make a call. Cause/Solution • Check if the STATUS indicator or indicator is lit in green. If it is not lit in green, refer to the User Guide on the Panasonic Web site (® see Introduction). • You cannot make a call while the base unit is downloading the firmware - Panasonic KX-TGP550T04 | Administration Guide - Page 222
7.1 Troubleshooting Time Problem The time is not correct. Cause/Solution • Adjust the date and time of the unit. For details about the operations, refer to the User Guide on the Panasonic Web site (® see Introduction). • In the Web user interface, you can set NTP synchronization and DST (Summer - Panasonic KX-TGP550T04 | Administration Guide - Page 223
Section 8 Configuration File Examples This section provides examples of the configuration files. Document Version 2010.03.15 Administrator Guide 223 - Panasonic KX-TGP550T04 | Administration Guide - Page 224
# Disables SIP Session Timer (RFC 4028) SIP_SESSION_TIME_1="0" # SIP phone number PHONE_NUMBER_1="1234567890" # Caller ID passed to opposite party DISPLAY_NAME_1="1234567890" VoIP Setting # DTMF will be sent through SDP, according to RFC 2833 224 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 225
settings with the same values as the default settings are also shown. If the setting already has the desired value, changing or specifying a value is unnecessary, and the setting just default values System Settings Login Account Settings ADMIN_ID=" - Panasonic KX-TGP550T04 | Administration Guide - Page 226
="0" SYSLOG_EVENT_TEL="0" SYSLOG_ADDR="logserver.example.com" SYSLOG_PORT="514" SYSLOG_RTPSMLY_INTVL_1="20" ## Firmware Update Settings FIRM_UPGRADE_ENABLE="Y" # FIRM_VER_EUDECT # not needed for US-DECT phone FIRM_VER_USDECT="01.01" FIRM_UPGRADE_AUTO="Y" FIRM_FILE_PATH="http://firmserver.example.com - Panasonic KX-TGP550T04 | Administration Guide - Page 227
="3478" ## Miscellaneous Network Settings NW_SETTING_ENABLE="Y" CUSTOM_WEB_PAGE="0" Telephone Settings Call Control Settings CONFERENCE_SERVER_ADDRESS="[email protected]" " HOWLER_TONE_FRQ="1400,2060" HOWLER_TONE_TIMING="100,100,100,100" Document Version 2010.03.15 Administrator Guide 227 - Panasonic KX-TGP550T04 | Administration Guide - Page 228
="20" MIN_DELAY_1="2" NOM_DELAY_1="2" RTP_PORT_MIN="16000" RTP_PORT_MAX="20000" RTP_PTIME="20" ## Miscellaneous VoIP Settings OUTBANDDTMF_1="Y" TELEVENT_PTYPE_1="101" RFC2543_HOLD_ENABLE_1="Y" Line Settings Call Control Settings VM_NUMBER_1="" 228 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 229
1234567890a" SYNCHRONIZATION_ENABLE_1="N" PRIVACY_MODE_1="Y" ## SIP Settings SIP_USER_AGENT="Panasonic_{MODEL}/{fwver} ({mac})" SUB_INTERVAL_RATE_1="90" SIP_OUTPROXY_ADDR_1="" SIP_OUTPROXY_PORT_1="5060" SIP_TRANSPORT_1="0" SIP_ANM_DISPNAME_1="1" Document Version 2010.03.15 Administrator Guide 229 - Panasonic KX-TGP550T04 | Administration Guide - Page 230
="2" SDP_PTYPE3_2="18" SDP_PTYPE4_2="0" ## RTP Settings TOS_RTP_2="0" RTCP_INTVL_2="0" MAX_DELAY_2="20" MIN_DELAY_2="2" NOM_DELAY_2="2" ## Miscellaneous VoIP Settings OUTBANDDTMF_2="Y" TELEVENT_PTYPE_2="101" RFC2543_HOLD_ENABLE_2="Y" 230 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 231
1234567891a" SYNCHRONIZATION_ENABLE_2="N" PRIVACY_MODE_2="Y" ## SIP Settings SIP_AUTHID_2="SIP1234567891" SIP_PASS_2="J8uajAHFK3AHFSAla" SIP_SRC_PORT_2 ="N" ADD_USER_PHONE_2="N" SDP_USER_ID_2="-" SUB_INTERVAL_RATE_2="90" SIP_OUTPROXY_ADDR_2="" Document Version 2010.03.15 Administrator Guide 231 - Panasonic KX-TGP550T04 | Administration Guide - Page 232
for lines 2-8, specify the same settings by changing the suffix "_1" to "_2"-"_8". This listing shows the parameters required for setting "G729A" only. For details about the other settings, see 8.2 Comprehensive Example of the Configuration File. 232 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 233
registrar server SIP_PRXY_ADDR_1="proxy.example.com" # IP Address or FQDN of proxy server # Enables DNS SRV lookup SIP_DNSSRV_ENA_1="Y" # ID, password for SIP authentication SIP_AUTHID_1 = "SIP_User" SIP_PASS_1 = "SIP_Password" C # Some Timer Settings # # Expiration time of SIP registration - Panasonic KX-TGP550T04 | Administration Guide - Page 234
with Incorrect Descriptions // SIP phone number PHONE_NUMBER_1="1234567890" # Caller ID passed to opposite party DISPLAY_NAME_1="1234567890" D /* * VoIP Setting */ # DTMF will be sent through SDP, according to RFC 2833 OUTBANDDTMF_1="Y" Call Control Settings # Enables subscription to the - Panasonic KX-TGP550T04 | Administration Guide - Page 235
Section 9 Open Source Software Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and licence information. Document Version 2010.03.15 Administrator Guide 235 - Panasonic KX-TGP550T04 | Administration Guide - Page 236
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON of the University of California. All rights reserved. 236 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 237
reserved. Copyright (c) 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 2002 The NetBSD Foundation, Inc. All rights reserved. Document Version 2010.03.15 Administrator Guide 237 - Panasonic KX-TGP550T04 | Administration Guide - Page 238
[email protected]. * * 5. Products derived from this software may not be called "OpenSSL" * nor may "OpenSSL" appear in their names without prior written 238 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 239
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON code) you must include an acknowledgement: Document Version 2010.03.15 Administrator Guide 239 - Panasonic KX-TGP550T04 | Administration Guide - Page 240
, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY from this software without specific prior written 240 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 241
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY THE POSSIBILITY OF SUCH DAMAGE. Document Version 2010.03.15 Administrator Guide 241 - Panasonic KX-TGP550T04 | Administration Guide - Page 242
242 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 243
Index Document Version 2010.03.15 Administrator Guide 243 - Panasonic KX-TGP550T04 | Administration Guide - Page 244
50 ADD_USER_PHONE_[1-8] 192 ADMIN_ID 134 ADMIN_PASS 135 Administrator Password 74 Audience 2 Authentication ID 86 Authentication Password 86 Available Values for the Dial Plan Field 207 B Base 100 Basic Network Settings 14, 16, 61 Basic Network Setup 14 Before Accessing the Web User Interface 48 - Panasonic KX-TGP550T04 | Administration Guide - Page 245
Delay 94 INTDIGIT_TIM 162 Inter-digit Timeout 102 INTERNATIONAL_ACCESS_CODE 196 INVITE Retry Count 88 INVITE_RTXN_[1-8] 185 IP Address 59 IP Phone (Priority) 36, 67 IP Phone (VLAN ID) 36, 66 IP Reset 31, 36 IP Settings 127, 150 IPL Version 57 J Jitter Buffer 93 K Keep Alive 90 Keep Alive Interval 90 - Panasonic KX-TGP550T04 | Administration Guide - Page 246
Firmware Update 119, 213 Login Account Settings PC Port 66 Phone Number 60, 83, 99 246 Administrator Guide Phone User Interface Feature List and Direct Commands 34 Phone User Interface Reset 31 89, 188 Reset to Defaults 122 Reset Web ID/Password 38, 50 Reset Web Settings 32 Reset Web Settings - Panasonic KX-TGP550T04 | Administration Guide - Page 247
89 SIP Server 83 SIP Service Domain 85 SIP Setting 82 SIP Settings 29, 81, 83, 130, 178 SIP Settings [Line 1]-[Line 8] 83 SIP Setup 29 SIP Source Address 79 Start Time 115 Static IP Address 63 Static NAPT Settings 30, 71 Static Settings 63 STATIC_GATEWAY 152 STATIC_IP_ADDRESS 151 STATIC_SUBNET - Panasonic KX-TGP550T04 | Administration Guide - Page 248
82 Transport Protocol for SIP 82 Troubleshooting 215 TSV ® Tab-separated Value 116, 117, 201, 203 U Unconditional (Enable Call Forward) 108 Unconditional (Phone Number) 109 Unique ID of Shared Call 106 Update Firmware Button 119, 213 Update Type 118 USE_DEL_REG_CLOSE_[1-8] 190 USE_DEL_REG_OPEN_ - Panasonic KX-TGP550T04 | Administration Guide - Page 249
Notes Document Version 2010.03.15 Administrator Guide 249 - Panasonic KX-TGP550T04 | Administration Guide - Page 250
Notes 250 Administrator Guide Document Version 2010.03.15 - Panasonic KX-TGP550T04 | Administration Guide - Page 251
Notes Document Version 2010.03.15 Administrator Guide 251 - Panasonic KX-TGP550T04 | Administration Guide - Page 252
Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2009
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Model
No.
KX-TGP500
KX-TGP550
SIP Cordless Phone
Administrator Guide
Thank you for purchasing a Panasonic product.
Please read this guide before using the unit and save it for future reference.
Document Version: 2010.03.15