Panasonic KX-TPA50B04 User Guide

Panasonic KX-TPA50B04 Manual

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  • Panasonic KX-TPA50B04 | User Guide - Page 1
    User Guide SIP Cordless Phone Model No. KX-TGP500 Model No. KX-TGP550 Model shown is KX-TGP500. Model shown is KX-TGP550. Thank you for purchasing a Panasonic product. You can configure some of the features of this unit through the Web user interface. See "Programming through the Web user interface
  • Panasonic KX-TPA50B04 | User Guide - Page 2
    disturb 30 Block anonymous calls 30 Call block (Caller ID service users only 30 Anonymous calls (Block Caller ID 31 Changing the handset name 31 Date and time 31 Updating the base unit software 32 : Programming using the Base Unit (KX-TGP550 only) Programmable settings 33 Call forward 36 Do
  • Panasonic KX-TPA50B04 | User Guide - Page 3
    list 42 Voice mail service 44 Intercom Features Intercom features between handsets 45 Intercom features between the handset and base unit (KX-TGP550 only 46 Handset locator 47 Useful Information Belt clip 48 Wall mounting 48 Error messages 50 Troubleshooting 51 Specifications 56 Open
  • Panasonic KX-TPA50B04 | User Guide - Page 4
    . Model composition ■ KX-TGP500 series ■ KX-TGP550 series Series KX-TGP500 series KX-TGP550 series Model No. KX-TGP500 KX-TGP550 Base unit Part No. KX-TGP500 KX-TGP550 Handset Part No. KX-TPA50 KX-TPA50 Quantity 1 1 Feature differences Series KX-TGP500 series KX-TGP550 series Intercom
  • Panasonic KX-TPA50B04 | User Guide - Page 5
    HHR-4DPA*1 L To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore Battery type: - Nickel metal hydride (Ni-MH) - 2 x AAA (R03) size for each handset KX-TCA60, KX-TCA93, KX-TCA94 *1 Replacement batteries may have a different capacity from that of the supplied batteries
  • Panasonic KX-TPA50B04 | User Guide - Page 6
    A Soft keys The handset features 2 soft keys line (page 10). K L Controls (Base unit) LINE A KX-TGP500 B A A Charge indicator Ringer indicator Message indicator B Speaker is useful when you want to operate voice mail service without listening to pre-recorded announcement, for example.
  • Panasonic KX-TPA50B04 | User Guide - Page 7
    support voice mail. E Contact your administrator for further information. F Navigator key/volume key J {^} {} K L M N OM P Q R S T A Corded handset B Receiver C Speaker D Handset paging buttons ({j} - {k}) Handset status indicators E Handset voice mail service without listening to
  • Panasonic KX-TPA50B04 | User Guide - Page 8
    base unit is registering a handset. L The base unit is paging handsets. (KX-TGP500 only) L The base issues in your area. - For more troubleshooting help, contact your administrator. L Unplug indicator is still flashing rapidly, there may be a problem with the base unit hardware. Contact your phone
  • Panasonic KX-TPA50B04 | User Guide - Page 9
    messages. (page 44) Item ,! s t Meaning Handset 1 is in use. "1"-"6": Handset "0": Base unit (KX-TGP550 only) The shared line is in use. " C Feature Line status IP service New Voice Mail Intercom Initial settings Phonebook Base unit display items Available for: KX-TGP550 Display items Item l C
  • Panasonic KX-TPA50B04 | User Guide - Page 10
    " C W Feature Line status IP service Ringer settings Initial settings Phonebook Caller list Temporarily switching the handset display mode You can select to display the handset. Perform with the base unit. Handset: Push the joystick down or up to select the words in quotations. Base unit (KX-
  • Panasonic KX-TPA50B04 | User Guide - Page 11
    the line to make a call, press {C}. 3 {OFF} : Base unit Available for: KX-TGP550 1 {LINE STATUS} 2 {V}/{^}: Select the desired line. L The display shows the current status of the line. See page 9 for details. L To select the line to make a call, lift the corded handset. 3 {EXIT} Getting Started 11
  • Panasonic KX-TPA50B04 | User Guide - Page 12
    selects the default line configured by your administrator. L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. i {CALL} 3 When you finish talking, press {OFF} or place the handset on the charger. Note: L If y is displayed during the call, other units may
  • Panasonic KX-TPA50B04 | User Guide - Page 13
    key answer feature) 2 When you finish talking, press {OFF} or place the handset on the charger. Note: L If the auto talk feature is turned off ( minutes, an alarm tone starts to sound and the ringer indicator on the handset flashes. If the outside party hangs up the call, the unit disconnects the
  • Panasonic KX-TPA50B04 | User Guide - Page 14
    while you are already talking on the phone. If you receive a call while on the phone, the 2nd caller's information is displayed on the handset that is in use after you hear the interrupt tone (page 28). The feature depends on your phone system. Contact your administrator for further information
  • Panasonic KX-TPA50B04 | User Guide - Page 15
    Y Making and Answering Calls using the Handset Conference calls Multiple people can establish a conference call. 1 During an outside call, press {MENU}. 2 {V}/{^}: "Conference" i {SELECT} 3 Dial the phone number. L To correct the number, press {
  • Panasonic KX-TPA50B04 | User Guide - Page 16
    KX-TGP550 only) Making calls 1 Dial the phone number. L To correct a digit, press {CLEAR}. 2 Lift the corded handset. L The unit selects the default line configured by your administrator. L You can also select the line manually following steps through this User Guide. Using the speakerphone 1 Dial
  • Panasonic KX-TPA50B04 | User Guide - Page 17
    : Making and Answering Calls using the Base Unit (KX-TGP550 only) Editing/erasing/storing a number in the redial list than one call is being received: {CALL} i {V}/{^}: Select the desired line. i Lift the corded handset or press {CALL} or {SP-PHONE}. L If y is displayed during the call, other units
  • Panasonic KX-TPA50B04 | User Guide - Page 18
    : Making and Answering Calls using the Base Unit (KX-TGP550 only) 2 Dial the phone number. 3 Proceed with the desired operation. ■ When you are using the corded handset: Lift the corded handset. ■ When you are using the speakerphone: Press {SP-PHONE}. 4 To return to the 1st call, press {SWITCH}.
  • Panasonic KX-TPA50B04 | User Guide - Page 19
    : Making and Answering Calls using the Base Unit (KX-TGP550 only) Note: L In step 3, you can dial the phone number from the phonebook: {C} i {V}/{^}: Select the desired entry. i {CALL} Conference calls Multiple people can establish a
  • Panasonic KX-TPA50B04 | User Guide - Page 20
    Y Phonebook using the Handset Using the phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers to the phonebook. Adding entries 1 {MENU} (center of joystick) 2 {V}/{^}: "Phonebook" i {SELECT} 3 {ADD} 4 Enter the party's name (16
  • Panasonic KX-TPA50B04 | User Guide - Page 21
    Y Phonebook using the Handset 3 Press the dial key ({0} - {9}, or {#}) which contains the calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. 1 During an outside call, press {MENU}. 2 {V}/{^}: "Phonebook" i {SELECT} 3 {V}/{^}: Select
  • Panasonic KX-TPA50B04 | User Guide - Page 22
    Y Phonebook using the Handset Making a call using a speed dial key 1 Press and hold the desired speed dial key ({1} - {9}). L You can view other speed dial assignments by pushing the joystick down or up. 2 {C} L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired
  • Panasonic KX-TPA50B04 | User Guide - Page 23
    Phonebook using the Base Unit (KX-TGP550 only) Using the phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names corded handset. L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. i Lift the corded handset.
  • Panasonic KX-TPA50B04 | User Guide - Page 24
    : Phonebook using the Base Unit (KX-TGP550 only) L Press the same dial key repeatedly to the phonebook if necessary. 4 Lift the corded handset. L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. i Lift the corded handset. 4 {V}/{^}: "Yes" i {SELECT} i
  • Panasonic KX-TPA50B04 | User Guide - Page 25
    : Phonebook using the Base Unit (KX-TGP550 only) L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. i Lift the corded handset. Export/import phonebook entries Canceling a speed dial assignment 1 Press and hold the desired speed dial key ({1} - {9}). i {
  • Panasonic KX-TPA50B04 | User Guide - Page 26
    the Handset ). L Direct command is the main method used in this User Guide. Programming by scrolling through the display menus 1 {MENU} (center lines you need to select for the settings. Main menu Line status m IP service New Voice Mail # Intercom x Sub-menu 1 - Network setting Call features -
  • Panasonic KX-TPA50B04 | User Guide - Page 27
    Deregistration - - - - Page 13 - - 31 30 45 - - 13 44 41 41 31 10 32 20 *1 If you program these settings using one of the handsets, you do not need to program the same item using another unit. Programming using the direct commands 1 {MENU} (center of joystick) i {#} 2 Enter the desired feature
  • Panasonic KX-TPA50B04 | User Guide - Page 28
    Page - - 40 - 31 - 45, 46 - 14, 45, 46 r - - - - - - 44 - 20 - 41 - - - 13 r 32 - 44 *1 If you program these settings using one of the handsets, you do not need to program the same item using another unit. *2 If you want to view the caller's information after lifting up
  • Panasonic KX-TPA50B04 | User Guide - Page 29
    Y Programming using the Handset Call forward Incoming calls can be forwarded to another party. You the call is forwarded if "No answer" is selected. 1 {MENU} (center of joystick) 2 {V}/{^}: "IP service" i {SELECT} 3 {V}/{^}: "Call features" i {SELECT} 4 {V}/{^}: "Call forward" i {SELECT} 5 Proceed
  • Panasonic KX-TPA50B04 | User Guide - Page 30
    Y Programming using the Handset Do not disturb This feature allows the unit to reject i {SELECT} 6 {V}/{^}: Select "On" or "Off". i {SAVE} i {OFF} Call block (Caller ID service users only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such
  • Panasonic KX-TPA50B04 | User Guide - Page 31
    setting is "Off". If you select "On" without entering any handset name, "Handset 1" to "Handset 6" is displayed. 1 {MENU} (center of joystick) i administrator for further information. 1 {MENU} (center of joystick) 2 {V}/{^}: "IP service" i {SELECT} 3 {V}/{^}: "Call features" i {SELECT} 4 {V}/{^}: "
  • Panasonic KX-TPA50B04 | User Guide - Page 32
    Y Programming using the Handset Updating the base unit software Your phone system dealer may offer new features and improve its software version from time to time. If you set the base unit software update setting to manual mode through the Web user interface, you need to download the update when "
  • Panasonic KX-TPA50B04 | User Guide - Page 33
    Unit (KX-TGP550 only page 40). L Direct command is the main method used in this User Guide. Programming by scrolling through the display menus 1 {MENU} (middle soft to select for the settings. Main menu Line status m IP service Ringer settings ( Sub-menu 1 - Network setting Call features Ringer
  • Panasonic KX-TPA50B04 | User Guide - Page 34
    : Programming using the Base Unit (KX-TGP550 only) Main menu Initial settings " Phonebook C Caller list W Sub-menu 1 these settings using the base unit, you do not need to program the same item using a handset. Programming using the direct commands 1 {MENU} (middle soft key) i {#} 2 Enter the
  • Panasonic KX-TPA50B04 | User Guide - Page 35
    : Programming using the Base Unit (KX-TGP550 only) *1 If you program these settings using the base unit, you do not need to program the same item using a handset. *2 We recommend programming this setting with your administrator. Contact your administrator for further information. *3 This tone lets
  • Panasonic KX-TPA50B04 | User Guide - Page 36
    : Programming using the Base Unit (KX-TGP550 only) Call forward Incoming calls can be forwarded to after the call is forwarded. Turning call forward on/off 1 {MENU} (middle soft key) 2 {V}/{^}: "IP service" i {SELECT} 3 {V}/{^}: "Call features" i {SELECT} 4 {V}/{^}: "Call forward" i {SELECT} 5
  • Panasonic KX-TPA50B04 | User Guide - Page 37
    : Programming using the Base Unit (KX-TGP550 only) Do not disturb This feature allows the i {SELECT} 6 {V}/{^}: Select "On" or "Off". i {SAVE} i {EXIT} Call block (Caller ID service users only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer
  • Panasonic KX-TPA50B04 | User Guide - Page 38
    : Programming using the Base Unit (KX-TGP550 only) 3 {EXIT} Viewing/ further information. 1 {MENU} (middle soft key) 2 {V}/{^}: "IP service" i {SELECT} 3 {V}/{^}: "Call features" i {SELECT} 4 If you set the base unit software update setting to manual mode through the Web user interface, you need to
  • Panasonic KX-TPA50B04 | User Guide - Page 39
    : Programming using the Base Unit (KX-TGP550 only) L If you want to download the update later, press {CANCEL}. When you are ready to download, see "Confirming the base unit software version",
  • Panasonic KX-TPA50B04 | User Guide - Page 40
    using a computer. The Web user interface is deactivated after setting on the computer. The default setting is "Off". Y Handset 1 {MENU} (center of joystick) i {#}{5}{3}{4} 2 {V}/{^}: Select the desired setting. 3 {SAVE} i {OFF} : Base unit 1 {MENU} (middle soft key) i {#}{5}{3}{4} 2 {V}/{^}: Select
  • Panasonic KX-TPA50B04 | User Guide - Page 41
    , _ will change to w. Note: L When you purchase an additional handset, refer to the additional handset's installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the
  • Panasonic KX-TPA50B04 | User Guide - Page 42
    Special Features Using Caller ID service Availability of this service depends on your phone system. Contact your to call back. If you want to select a line: Handset: {LINE} i {V}/{^}: Select the desired line. i {C} Base unit (KX-TGP550): {LINE} i {V}/{^}: Select the desired line. i Lift
  • Panasonic KX-TPA50B04 | User Guide - Page 43
    : {LINE} i {V}/{^}: Select the desired line. i Press {CALL} or {C}. Base unit (KX-TGP550): {LINE} i {V}/{^}: Select the desired line. i Lift the corded handset. Erasing selected caller information Y Handset 1 {CID} (left soft key) 2 {V}/{^}: Select the desired entry. i {MENU} 3 {V}/{^}: "Erase
  • Panasonic KX-TPA50B04 | User Guide - Page 44
    ways: - "New Voice Mail" is displayed on the display if message indication service is available. - The message indicator on the handset flashes slowly if message alert feature is turned on ("Message alert", page 44). - KX-TGP550: The VOICE MAIL indicator on the base unit flashes. 1 {VOICE MAIL
  • Panasonic KX-TPA50B04 | User Guide - Page 45
    the intercom, you hear interrupt tones (page 28). To answer the call, press {OFF}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 {MENU} (center of joystick) i {V}/{^}: "Intercom" i {SELECT} 2 {V}/{^}: Select the desired unit. i {CALL} L To
  • Panasonic KX-TPA50B04 | User Guide - Page 46
    the page. Note: L After the paging party disconnects, you can talk to the outside caller. Intercom features between the handset and base unit (KX-TGP550 only) Answering an intercom call Y Handset 1 Press {C} to answer the page. 2 When you finish talking, press {OFF}. : Base unit 1 Lift the corded
  • Panasonic KX-TPA50B04 | User Guide - Page 47
    beep for 1 minute. 2 To stop paging: Base unit: Press {ALL}. Handset: ■ KX-TGP500: Press {OFF}. ■ KX-TGP550: Press {C}, then press {OFF}. Transferring a call without speaking to the other handset or base unit user Y Handset 1 Perform from step 1 to 3, "Transferring calls", page 47. 2 {OFF} L The
  • Panasonic KX-TPA50B04 | User Guide - Page 48
    2 Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. A B C Note: L Make sure that the wall is strong enough to support the weight of the unit. 48
  • Panasonic KX-TPA50B04 | User Guide - Page 49
    Base unit (KX-TGP500) 1 Remove the base unit stand by pushing (A) and sliding down (B). A B 2 down to secure it. Screws Useful Information Note: L Make sure that the wall is strong enough to support the weight of the unit. To attach the base unit stand Place the base unit stand by fitting the
  • Panasonic KX-TPA50B04 | User Guide - Page 50
    a problem, one line. Contact your administrator. L The handset you paged from the base unit is not registered (KX-TGP550 only). L If the STATUS handset (page 41). L The supplied Ethernet cable has not been connected yet or not connected properly. Check the connections. Refer to the Quick Guide
  • Panasonic KX-TPA50B04 | User Guide - Page 51
    Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem (KX-
  • Panasonic KX-TPA50B04 | User Guide - Page 52
    Useful Information Programmable settings Problem I cannot program items. The display is in a language I cannot read. While programming, the unit starts to ring. I cannot register a handset to the base unit. I have programmed the Call forward/Do not disturb/Block caller ID/Block anonymous calls,
  • Panasonic KX-TPA50B04 | User Guide - Page 53
    issues in your area. L For more troubleshooting help, contact your administrator. L Unplug flashing in amber rapidly, there may be a problem with the base unit hardware. Contact your phone system static IP address: Handset: {MENU} (center of joystick) i {#}{5}{0}{1} Base unit (KX-TGP550 only): {MENU
  • Panasonic KX-TPA50B04 | User Guide - Page 54
    to replace the batteries. Refer to the Quick Guide for details. L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again. Making/answering calls, intercom Problem _ is displayed. Noise is heard, sound cuts in and out. The handset does not ring. The base unit does
  • Panasonic KX-TPA50B04 | User Guide - Page 55
    Problem During a conversation, the following occurs: - noise is heard. - the sound is interrupted. - the sound is delayed. *1 KX /solution L Availability of this service depends on your phone system. Liquid damage Problem Liquid or other form of moisture has entered the base unit/ handset. Cause/
  • Panasonic KX-TPA50B04 | User Guide - Page 56
    Support codecs: G.722, G.711 µ-law, G.711 A-law, G.726 (32k), G.729A ■ Power consumption: Base unit: KX-TGP500 Standby: Approx. 1.3 W Maximum: Approx. 1.9 W KX subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Trademarks L Microsoft
  • Panasonic KX-TPA50B04 | User Guide - Page 57
    Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
  • Panasonic KX-TPA50B04 | User Guide - Page 58
    Open Source Software Copyright (c) 1982, 1986, 1991, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993, 1994 The Regents of the University of
  • Panasonic KX-TPA50B04 | User Guide - Page 59
    Open Source Software Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999 The NetBSD
  • Panasonic KX-TPA50B04 | User Guide - Page 60
    LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT
  • Panasonic KX-TPA50B04 | User Guide - Page 61
    * FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
  • Panasonic KX-TPA50B04 | User Guide - Page 62
    LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
  • Panasonic KX-TPA50B04 | User Guide - Page 63
    : 8, 53 IP service: 26, 33 IP settings: 28, 34 J Joining a call: 14, 18 K Key tone: 28 L Line status: 10 M Making calls Base unit: 16 Handset: 12 Memory full 14, 18, 45, 47 Troubleshooting: 51 V Voice mail: 44 Volume Receiver: 12, 16 Ringer (Base unit): 17, 34 Ringer (Handset): 13, 28 Speaker: 12,
  • Panasonic KX-TPA50B04 | User Guide - Page 64
    07094 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2009
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Thank you for purchasing a Panasonic product.
You can configure some of the features of this unit through the Web user interface. See
“Programming through the Web user interface”, page 40.
Please read this guide before using the unit and save it for future reference.
User Guide
SIP Cordless Phone
Model No.
KX-TGP500
Model No.
KX-TGP550
Model shown is KX-TGP500.
Model shown is KX-TGP550.