Panasonic KXTDA200 KXTDA100 User Guide

Panasonic KXTDA200 - HYBRID IP-PBX Manual

Panasonic KXTDA200 manual content summary:

  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 1
    Hybrid IP-PBX User Manual KX-TDA100 Model KX-TDA200 Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA100/KX-TDA200. Please read this manual carefully before using this product and save this manual for future use. KX-TDA100/KX-TDA200: Version 1.1
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    Message Message Message Message Message 1.9.3 Voice Processing System (Page 94) PC Phone/PC Console This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 3
    "PT". Single Line Telephone is abbreviated as "SLT". Portable Station is abbreviated as "PS". Proprietary Telephone with a Display is abbreviated as "Display PT". Digital Proprietary Telephone is abbreviated as "DPT". • The following icons are used frequently. !! Hints Conditions User Manual 3
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 4
    Important Information WARNING • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. • WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER. • DISCONNECT THE TELECOM CONNECTION BEFORE
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 5
    service personnel under the following conditions: a) When the power supply cord or plug is damaged or frayed. b) If liquid has been spilled into the product. c) If the product has been exposed to rain or water. d) If the product does not operate normally by following the operating instructions
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    a distinct change in performance. 14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 15. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS 6 User Manual
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    is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the problem has been repaired by an authorized Panasonic Factory Service Center. If the telephone does not
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 8
    the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO.: SERIAL NO.: For your future reference DATE OF PURCHASE NAME OF DEALER DEALER'S ADDRESS DEALER'S TELEPHONE NO. 8 User Manual
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    qualified professional installer. If required, provide the telephone company with the following technical information: • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-TDA100 and KX-TDA200 • Certification No.: found on the side of the unit • Ringer Equivalence
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    service. Failure to upgrade the premises PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer's employees from gaining access to the network and to these codes. KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA. 10 User Manual
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    power output level can range from 0.004 W to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. User Manual
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    1.7.5 Calling Line Identification Restriction (CLIR 81 1.7.6 Executive Busy Override Deny 82 1.7.7 Background Music (BGM 82 1.7.8 Data Line Security 82 1.7.9 Time Service ...83 1.7.10 Paralleled Telephone 84 1.7.11 Wireless XDP Parallel Mode 84 1.7.12 Extension Feature Clear 85 12 User Manual
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    133 3.3.2 System Programming 135 4 Appendix 139 4.1 Troubleshooting 140 4.1.1 Troubleshooting...140 4.2 Feature Number Table 143 4.2.1 Feature Number Table 143 4.3 Tone...150 4.3.1 Tone ...150 4.4 Revision History 154 4.4.1 KX-TDA100/KX-TDA200 Version 1.1 154 Index 155 User Manual 13
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    14 User Manual
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    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual 15
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    this manual, the default numbers (factory installed) are used for operations. A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the "Feature Number Table" (Appendix). If you use a single line telephone
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 17
    Key Up (Level increases) Down (Level decreases) Examples The displays and the illustrations shown as examples are from a telephone connected to the KXTDA200. Restrictions Some features may be restricted at your extension under the system programming. Consult your manager or dealer. User Manual 17
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    show you the feature availability, notes and action to use the features. This feature cannot be used with a single line telephone. See "Programming" for Related Programming if necessary. Tone R. B. Tone: Ringback Tone Dial outside phone number. phone no. Dial the telephone number. 18 User Manual
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    1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations
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    Telephones PROGRAM PROGRAM: Used to enter and exit the Programming Console. Assigns the desired button and used to access the stored feature. Mostly used as a One-touch Dialing button. (Only the "F and number" may be shown on some telephones Loop-CO (L-CO) Feature Used to access an idle
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    to be changed to the other feature button. One-touch Dialing Used to access a desired party or system feature with one-touch. Group Directory hanging up. External Feature Access (EFA) Used to access special features offered by a host PBX or a telephone company. Call Park Used User Manual 21
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    Operating the Telephones Buttons Feature System Alarm Used to confirm a PBX error. For more details, consult your dealer. Time Service (Day/Night/ Lunch/Break) Used to switch the time service mode. Transfer Used to transfer a call to the mailbox of a specified extension. 22 User Manual
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    the Telephones How to Follow the Steps An example of system operation is . Red on: Your or another extension is using the line. Feature title Operation steps The description of the icons are explained on " . Programming References: The related or required programming is noted. User Manual 23
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 24
    Wireless Phone Analog DSS Console Proprietary Telephone Portable Cell Station Station Voice Processing System Digital DSS Console Proprietary Telephone USB KX-T7636/ KX-T7633 Computer KX-T7600 Digital Proprietary Telephone KX-T7600 Digital Proprietary Telephone 24 User Manual
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    edit a Direct Station Selection (DSS) button. Operator Call You can call an extension or a group assigned as the operator. PT/SLT/PS Off-hook. 0 Enter 0. User Manual 25
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    You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX. Select one of the following methods: Automatic Line Access PT/SLT/PS Off-hook. (L-CO) OR 9 outside party. To make a call, refer to "1.2.6 Calling without Restrictions". 26 User Manual
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    on/off-hook. Customizing Your Phone • 3.1.2 Settings on the Programming Mode-Preferred Line Assignment-Outgoing Select the seized line when going , a Single-CO (SCO) button or a Terminate button. TIE Line Access When your PBX is connected to a private network, you can access it. To call PT/SLT/PS
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    account code (max. 10 digits). D.Tone Enter #. • A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone numbers. - One-touch Dialing - Personal Speed Dialing - System Speed Dialing - Hot Line - Quick Dialing 28 User Manual
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    the Buttons Create or edit a One-touch Dialing button, store the desired phone number or feature number. Personal Speed Dialing You can store numbers at your extension for your personal use. (Default Enter #. On-hook. Enter CO line access number before outside phone number. User Manual 29
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    your phone. This feature is also known as Pickup Dialing. To store a phone number PT/SLT/PS Off-hook. 740 Enter 740. 2 Enter 2. desired phone no. Enter desired phone number (max. 32 digits). C.Tone Enter #. On-hook. Enter CO line access number before outside phone number. 30 User Manual
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    this feature is activated immediately after going off-hook, consult your dealer. Customizing Your Phone • 3.1.2 Settings on the Programming Mode . 4 digits). • It is a useful feature for Hotel. For example, to dial the Room Service, dial the digit "3", not the full extension number. User Manual 31
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    cancel, press the FLASH button. Some CO lines may not support this feature. 1.2.4 When the Dialed Line is Busy or There is PBX. When you answer the callback ringing: • For an outside call: The line is seized. • For an intercom call: The called extension starts ringing automatically. 32 User Manual
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    hearing a callback ringing outside phone no. Off-hook. Dial outside phone number. Talk. • If you do not answer the callback ringing within 10 seconds, this feature will be canceled. Automatic Callback Busy Cancel PT/SLT/PS Off-hook. 46 Enter 46. C.Tone On-hook
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    While hearing a busy tone 1 Enter 1. • Depending on the other party's telephone, the "Off-hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used. You can talk to the other party through the speaker and MESSAGE OR 4 Press MESSAGE or enter 4. C.Tone On-hook. 34 User Manual
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    waiting indications left on your extension PT/SLT/PS Off-hook. 70 Enter 70. 0 Enter 0. your extension no. C.Tone Dial your extension number. On-hook. User Manual 35
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    message waiting notifications of other telephones. • This feature is also available for single line telephone extension users with a message waiting The preprogrammed extension can call someone who is busy on the telephone and establish a threeparty conversation. To join PT/PS Outside call
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    PT/SLT/PS Off-hook. extension no. Dial extension number. 5 B.Tone Enter 5. DND Override The preprogrammed extension can call someone who has set the DND feature. PT/SLT/PS While hearing the DND tone 1 R.B.Tone Enter 1. Talk. User Manual 37
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    or portable station, Voice-Calling is not available. • This feature is not available when the called party's telephone is in the Voice Call Deny mode. Customizing Your Phone • 3.1.2 Settings on the Programming Mode-Alternate Receiving-Ring/Voice Select the alerting method, either ring or the
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    . Enter verified code (max. 4 digits). If a wrong verified code PIN is entered, you hear an alarm tone. Seize CO line before entering outside phone number. User Manual 39
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    to access system features or call an outside party with your password depending on TDA200 the security mode. Ask your manager for the mode assigned to your PBX. To call an extension From Outside Telephone PIN: PIN or verified code PIN (max.10 digits). Dial desired extension number. 40 User Manual
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    Making Calls To call an outside party From Outside Telephone In No Security Mode PIN: Personal Identification Number Dial your extension number. Or enter and then verified code. To retry From Outside Telephone To dial a different number during a conversation with an outside party or while hearing
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 42
    Outside Call feature of DISA, and a third party discovers the password (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 43
    DISA phone number. 47 Enter 47. extension PIN Enter extension PIN (max. 10 digits). C.Tone & D.Tone efxetdeaentussriioerenndnoo. . Dial desired feature number. If a wrong extension PIN is entered, you hear an alarm tone. eexxtteeynnossuiioornn nnoo.. Dial your extension number. User Manual 43
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 44
    from the incoming call distribution group. Customizing Your Phone • 3.1.2 Settings on the Programming Mode- Preferred Line Assignment-Incoming Select the seized line when going off hook. rings. Hands-free Answerback for outside calls requires System Programming. Consult your dealer. 44 User Manual
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    ANS button light shows the current status as follows: Off: Not set On: Set • For a PS user, refer to "Operating Instructions" for PS. 1.3.3 Call Pickup - Call Pickup - Call Pickup Deny Call Pickup You can answer an for the same group, the longest waiting call is received first. User Manual 45
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    button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call. 46 User Manual
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    outside phone number. The called party answers. RELEASE Press RELEASE. To talk to a waiting caller PT While hearing a call waiting tone ANSWER Press ANSWER. Talk. User Manual 47
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 48
    . To end a conversation PT During a conversation RELEASE Press RELEASE. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit an Answer button or a Release button. 48 User Manual
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    1.4 During a Conversation 1.4.1 Call Transfer - Transferring to an Extension on the PBX - Transferring to an Outside Party Using the PBX Service • You can transfer a held call without talking by going on-hook. If where the call has been transferred from. This can be disregarded. User Manual 49
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 50
    you can go on-hook. Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature. PT/PS During a conversation TRANSFER C.Tone CO line Press TRANSFER. . Dial outside phone number. Talk. On-hook. The call is transferred. 50 User Manual
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    50 C.Tone Press HOLD, or press TRANSFER and then enter 50. SLT During a conversation Press Recall/ hookswitch. 50 Enter 50. C.Tone On-hook. On-hook. User Manual 51
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    switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode. 52 User Manual
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    put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call. You can use this feature as a transferring feature. A call can be put into either a specified parking zone If you hear a busy tone, enter another parking zone number. On-hook. User Manual 53
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    ) button. 1.4.3 Call Splitting When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately). 54 User Manual
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    (DSS) OR extension no. Press TRANSFER. Press DSS or dial the other party's extension number. Talk to the other party. TRANSFER Press TRANSFER. On-hook. User Manual 55
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 56
    from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting. You must activate this feature to
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    /PS During a conversation Press CO or INTERCOM. Talk to the original party. On-hook. Off-hook. 50 Enter 50. C.Tone Talk to the original party. User Manual 57
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 58
    50 Enter 50. C.Tone Talk to the new party. • Depending on your telephone, the "Off-hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used. You can talk to the other party through the speaker and seconds in ten second intervals while waiting to be answered. 58 User Manual
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    telephones is in the External Feature Access (EFA) mode. • The caller's telephone number will not be displayed on telephones or wireless phones connected to SLT ports. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit an External Feature Access (EFA) button. User Manual
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    . Dial desired phone number. Talk to the new party. Press TRANSFER. Enter 3. Seize CO line before dialing outside phone number. Talk with multiple parties. 60 User Manual
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    CO or INTERCOM corresponding to the original party. Talk to the original party. Press CONF, or press TRANSFER and then enter 3. Talk with multiple parties. User Manual 61
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    parties. To talk to two parties alternately in a three-party conversation PT/PS During a conversation TRANSFER Press TRANSFER. SLT During a conversation Press Recall/hookswitch. 62 User Manual
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    the party on hold. Talk. • * In this case, the FLASH/RECALL button on a proprietary telephone must be in the Flash/ Recall mode. • During a three-party conversation, pressing the TRANSFER button Your Phone • 3.1.3 Customizing the Buttons Create or edit a Conference button. User Manual 63
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    when the time runs out unless the originating extension returns to the conference. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Conference button. 64 User Manual
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    TRANSFER. On-hook. SLT During a three-party conference Press Recall/hookswitch. On-hook. To complete a conversation PT/SLT/PS During a conversation On-hook. 1.4 During a Conversation User Manual 65
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    on the phone through the speaker or the handset. To set/cancel PT During a conversation AUTO ANS MUTE OR VOICE CALL MUTE Press MUTE. 66 User Manual
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    • This feature is controlled work by programming. Ask your manager. • This feature may not be available with certain proprietary telephones. For difficulty hearing you; Lower the sound level. • Absorbing echoes; Using this unit in a room which has curtains or carpeting or both. • To avoid missing
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    , you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection. Headset mode on Customizing Your Phone • 3.1.2 Settings on the Programming Mode-Headset Operation Select the equipment to use. • 3.1.3 Customizing
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    you leave your desk, you can set the same feature from the destination extension. • You can set the into your mailbox. • You can set your mobile telephone as the forward destination. The voice mail can be to four times. • Boss & Secretary feature The extension which has been set as the
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    Enter 0 to 2 as you desire. your extension no. Enter your extension number. C.Tone On-hook. 7 Follow Me 8 Follow Me Cancel Enter 7 or 8. • When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the FWD/DND button (fixed button) instead of " 710". 70
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    CO line access number and then outside phone number. Enter #. On-hook. • The FWD/DND button light shows the current status as follows: Off: Neither feature is set. Flashing red slowly: FWD mode Red on: DND mode • The Group FWD button light shows the current status as follows: Off: No set
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    your manager what mode your system is in if you are the programming mode for the FWD/DND setting. (Refer to "3.1.2 Settings on the Programming Mode the caller uses a Panasonic display proprietary telephone. There are eight is shown on the display of your telephone. Message no. Message (Example) 1
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    your dealer. • To create your personal message (Message no. 9), refer to "3.1.2 Settings on the Programming Mode". 1.5.3 Extension Lock You can lock your extension so that other users cannot make inappropriate outside calls. This feature is also known as Electronic Station Lockout. User Manual 73
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    your extension PIN. Then, you can set the new PIN and unlock your extension by entering it. • If your extension is locked by this feature, it cannot perform the following operations: - Making outside calls - Changing the call forwarding destination • If you do not set extension PIN, you cannot lock
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    - Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page PT/SLT/PS Off-hook held party and the paged extension are connected and start a conversation. User Manual 75
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    : - Portable station - Single line telephone - Proprietary telephone that is ringing or busy - Proprietary telephone in Paging Deny mode - Proprietary telephone in DND mode • Even if the announcement is not paging your extension, you can answer it, if it is paging your group. 76 User Manual
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    1.7 Extension Settings 1.7 Extension Settings 1.7.1 Timed Reminder You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wakeup call. The alarm can occur either hook. To stop or answer the ringback PT/SLT INTERCOM OR Press INTERCOM or off-hook. User Manual 77
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    will start after your conversation. 1.7.2 Do Not Disturb (DND) You may set this feature when you are in a meeting or busy. To set/cancel PT/SLT/PS 71 set or 0 to cancel. On-hook. • When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the FWD/DND button (fixed button)
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    feature is set. Flashing red slowly: FWD mode Red on: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system Settings on the Programming Mode". OHCA: a voice announcement through the built-in speaker User Manual 79
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    activated only on certain digital proprietary telephones. In addition, Whisper OHCA requires that both you and the other party are using supported telephones. For more details, consult your ). If you select "Your extension", they see the telephone number assigned on your extension. 80 User Manual
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    telephone number. Red on: prevents your telephone number being displayed. • Availability of this feature depends on the ISDN service of your telephone company. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Calling Line Identification Restriction (CLIR) button. User Manual
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    may be prohibited from performing this feature. 1.7.7 Background Music (BGM) You can listen to the background music through your telephone speaker while on-hook. An such as a call waiting tone during a conversation. Set this feature if your extension has a data communication device, such as a
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    Service on the display. PT While on-hook TRANSFER OR (Time Service (Day/Night/ Lunch/Break)) Press TRANSFER or Time Service (Day/Night/Lunch/Break). • The Time Service mode • Any extension user except the managers can check the current status by pressing the Time Service (Day/Night/Lunch/Break
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    Telephone A digital proprietary telephone extension user can choose whether the single line telephone line telephone by lifting the handset. • If you go off-hook while your paralleled telephone is in When in this mode, incoming calls to a wired telephone also ring the paired PS. To set PS Press
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    * These features may not be reset depending on the system programming. PT/SLT/PS Off-hook. 790 Enter 790. C.Tone On-hook. • After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable- Tone". In this case, dial tone 2 will be heard when you go off-hook. User Manual 85
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    previous call. This time can be used for you to write a report and so on. You can also manually select "Not Ready" mode to temporarily leave a distribution group. Talk. Log-in Ready Wrap-up Log-out no. OR Specified All C.Tone Enter ICD Group extension number or . On-hook. 86 User Manual
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    to leave the Wrap-up mode (To enter the Ready mode) PT/PS While on-hook (Wrap-up) Press red or flashing red Wrap-up.* User Manual 87
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    Monitor "EXIT" Log-in/Log-out Monitor ICD Group: Incoming Call Distribution Group "EXIT" "LOG" Call Log History Busy Status Monitor 88 User Manual
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    Display PT LOG CLEAR Press "LOG". Press "CLEAR". • The accumulated data is cleared. "****" shows if the number to be displayed exceeds the maximum displayable digits. User Manual 89
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    (Ready) mode Flashing green: Log-in (Not Ready) mode Red on: Log-out mode 1.8.3 Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive, the arriving in the queue to a preset destination manually. This feature is also known as Hurry-up Transfer. 90
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    light shows the current status as follows: Off: No waiting call. Red on: Some calls are waiting. Flashing red: The number of calls exceeds the manual queue redirection level. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Hurry-up button
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 92
    -supplied Equipment 1.9 User-supplied Equipment 1.9.1 Doorphone/Door Opener You can talk to a person at the door through the doorphone. Preprogrammed number (2 digits). C.Tone Talk. • If no one answers a doorphone call within a specified time period, the call is canceled. 92 User Manual
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    door open will be triggered for a specified time period. 1.9.2 Host PBX - External Feature Access (EFA) External Feature Access (EFA) You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call. User Manual 93
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    party can access the Voice Processing System from a telephone. - Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital integration, the following features are also available: - Live Call Screening
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 95
    1.9 User-supplied Equipment To forward your calls to your mailbox PT/SLT/PS Off-hook. 71 Enter 71. 0 Both Calls OR 1 Outside Calls OR . Press MESSAGE or enter voice mail floating extension number. *Indication tone after off-hook 1 s • You can access a voice mail with one-touch. User Manual 95
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 96
    can monitor the message automatically, live through the telephone speaker. Private mode: You will hear an Programming). • Select the mode, either Hands-free or Private (Personal Programming). • Set the extension PIN (Personal Identification Number). • Set the Live Call Screening feature User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 97
    LCS) button light shows the feature status as follows: Off: telephone in parallel. (Private mode only) To answer the call while monitoring, press Recall/hookswitch. • Only the handset monitoring in the Private mode is available for PS users. Customizing Your Phone • 3.1.2 Settings on the Programming
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 98
    1.9 User-supplied Equipment Two-way Record You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time or One-touch Two-way Transfer button light shows the current status as follows: Off: Not recording. On: Recording the conversation. 98 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 99
    the other party that the conversation is being recorded. Consult your local telephone company for further information. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch Two-way Transfer button. User Manual 99
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 100
    Enter extension PIN (max. 10 digits). D.Tone On-hook. • Your previous extension will get the old settings of your new extension. • This feature is available for movement between SLT and SLT, PT and PT or SLT and PT. • For more information, refer to "3.1.1 Personal Programming". 100 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 101
    is logged. Telephone Information Caller's Name Caller's Phone Number KX-T7636/KX-T7633/ KX-T7630 KX-TD7690/KX-TD7680 6-line display PT 3-line display PT except KX-T7735/ KX-T7633/KX-T7630 KX-T7735 1-line on-hook (Call Log) Press Call Log until desired party appears. User Manual 101
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 102
    1.11 Display Proprietary Telephone To view the log information with the Navigator key T7600 While on-hook Press Left twice. Press Up or Down until desired party PT While viewing the log information (Call Log) OR Press Call Log, or Up or Down until desired party appears. Off-hook. 102 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 103
    on the Programming Mode". Instructions" for PS. • Caller information received with a call waiting tone from the telephone company will not be logged in the call log. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Call Log button or Call Log for ICD Group button. User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 104
    can prohibit access to your logged information. Refer to "3.1.2 Settings on the Programming Mode". • If a call arrives while you are using the call log, the call log display will be replaced with the caller's information. • For a PS user, refer to "Operating Instructions" for PS. 104 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 105
    1.11 Display Proprietary Telephone 1.11.2 Directories You can select and call using the directories (Personal Speed Dialing Directory, System Speed Dialing Directory and Extension Number name Press ENTER (max. 20 characters). or STORE. PROGRAM OR PAUSE Press PROGRAM or PAUSE. User Manual 105
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 106
    Telephone number and name on the display are stored using the first spare Personal Speed Dialing memory available. • For a PS user, refer to "Operating Instructions" for PS. • For more details, refer to "To store the names and numbers in personal speed dialing" in "3.1.2 Settings on the Programming
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 107
    Table 2 (Option mode) 1.11 Display Proprietary Telephone User Manual 107
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 108
    Telephone 1.11.3 System Feature Access You can access a feature with the "Feature Access" menu. To access "Feature Access" menu and select the feature T7600 While on-hook Press Right four times. Press ENTER. Press Up or Down until the feature appears. Features (BGM) 1.6.1 Paging 108 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 109
    Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. User Manual 109
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 110
    Lock This feature is also feature, the Extension Lock assigned by itself will be unlocked. 2.1.2 Time Service manually. Manual: enables to change a mode in manual as follows. To change the time mode (Day/Night/Lunch/Break) PT/PS While on-hook (Time Service (Day/Night/ Lunch/Break)) Press Time Service
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 111
    2.1 Control Features PT/SLT/PS Off-hook. 780 Enter 780. 0 Day 1 Night 2 Lunch 3 Break Enter 0 to 3 as you desire. C.Tone On-hook. To select the time service switching mode (Automatic/Manual) PT/PS While on-hook (Time Service Switching Mode (Automatic/Manual)) Press Time Service Switching Mode (
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 112
    2.1 Control Features PT/PS During OGM) as follows: 1. DISA message: Used to greet and guide callers so that they access extension group or outside party without 2. Incoming Call Distribution Group message: Used to greet and guide callers to an incoming call distribution group. 3. Timed Reminder
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 113
    2.1 Control Features All messages have their own extension numbers. You can select the desired message. You have two methods for recording a message Enter 36. 2 Enter 2. The message is played back. On-hook. OGM floating extension no. Enter OGM floating extension number. C.Tone User Manual 113
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 114
    2.1 Control Features To record from an external BGM (MOH) port PT Off-hook. 36 Enter 36. 31 Enter 31. OGM floating extension extension no. Enter OGM floating extension number. Progress Tone & C.Tone On-hook. • Record voice messages only; avoid the recording of music. 114 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 115
    Section 3 Customizing Your Phone & System This chapter shows you how to customize your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. User Manual 115
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 116
    Programming 3.1 Personal Programming 3.1.1 Personal Programming You can customize your telephone features. For example, you can change the initial settings or button features Number) You can assign a password to each extension. The following features require an extension PIN. 1. hook. 116 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 117
    extension PIN lock. 3.1.2 Settings on the Programming Mode You can program features using the programming mode. - Setting Features - Clearing Features • To exit at any time, lift the handset. • To enter the programming mode when using a PS, refer to "Operating Instructions" for PS. User Manual 117
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 118
    Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customized setting. To enter the programming mode PROGRAM OR programming input PAUSE Press PROGRAM or PAUSE. Follow programming input. To program User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 119
    Identification Restriction [CLIR]) Which number should be displayed on the called party's telephone? (Calling Line Identification Presentation [CLIP]) 13 14 3.1 Personal Programming Selection & Parameter No-Manual (The display keeps showing all of the outside 0 caller's information unless you
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 120
    3.1 Personal Programming Item Programming Input Which do you prefer to seize when you go off-hook to make calls? ( heard without ringing. Ring only-Prohibiting the 2 caller switching to the voice mode. 0 No-The telephone will not ring. 1 Yes-The telephone will ring. 120 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 121
    status? (Forced Answerback Selection)*1 Programming Input 23 Selection & Parameter 0 No-Disable 1 Yes-Enable Which service do you prefer when a calling 1 Tone 2 Would you like to show a message on the caller's telephone display? (Absent Message) 40 0 No-Off message no. (1-8) Yes-Shows
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 122
    3.1 Personal Programming Item Programming Input Creating your personal message. 41 (Personal Absent Message) FWD/DND 5 0/ (for both calls) Where are your incoming 0 No-Headset off 1 Yes-Headset on 0 No-Allow 1 Yes-Deny 0 No-Allow 1 Yes-Deny 0 No-Off 1 Yes-On 122 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 123
    3.1 Personal Programming Item Programming Input Selection & Parameter Do you want back ground music through your telephone speaker while on-hook? (Background Module is attached to your telephone. *3: Only available for certain digital proprietary telephones. Consult your dealer. User Manual 123
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 124
    Programming • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem PROGRAM OR PAUSE Press PROGRAM or
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 125
    Programming PROGRAM OR PAUSE Press PROGRAM Telephone Forced Answerback Selection Live Call Screening Mode Set Default Setting Automatic Off Allow Caller ID assigned on your extension Intercom The longest ringing line Ringing (Tone Call) Paired SLT will ring Disable Hands-free mode User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 126
    PROGRAM PROGRAM OR PAUSE Press PROGRAM or feature (PF) buttons on PTs, DSS Consoles, Add-on Key Modules, and PSs to the following function buttons. For example, if your telephone has more CO buttons than available CO lines, you may change unused CO buttons to one touch buttons. 126 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 127
    Instructions" for PS. To enter the program mode PROGRAM OR PAUSE Press PROGRAM or PAUSE. (CO, DSS, PF) Press CO, DSS or PF. To program To continue programming input Follow programming input. OR AUTO DIAL STORE Press ENTER or STORE. To exit PROGRAM OR PAUSE Press PROGRAM no. User Manual 127
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 128
    CO DSS PF Programming Input 4 6 + Incoming call distribution group extension no. 48 Conference 49 Terminate 50 External Feature Access (EFA up Wrap-up 5 6 + Incoming call distribution group extension no. 57 System Alarm*3 Time Service (Day/Night/ Lunch/Break) Answer*3 58 5 9 + 0/1/2/3*4 (+
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 129
    Programming Input Connected Line Identification Restriction (COLR) 65 Headset*3 67 Time Service Switching Mode (Automatic/Manual 49 1234 # Account code feature no. Account code Account code *5 This button is used for the integrated voice mail features. • To exit at any time, lift the handset
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 130
    Enter tone type number.* STORE Press ENTER or STORE. Press PROGRAM. • * Available tone types vary depending on the telephone you are using: • KX-T7600 series: Tone types "01" to "30" are available. • Other telephones: Only tone types "01" to "08" are available. It is possible to enter a tone
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 131
    Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) Conditions The programming extension must be idle, on-hook and holding no calls. User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 132
    • WARNING When a third party discovers the password (verified code PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 133
    [003]/[004] Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-T7636) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) Conditions The
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 134
    T7600 T7200/T7400 REDIAL SP-PHONE Function PREVIOUS (PREV) NEXT FWD/DND CONF AUTO DIAL STORE None SHIFT PROGRAM PAUSE HOLD AUTO ANS MUTE MESSAGE FLASH/ RECALL TRANSFER INTERCOM STORE (ENTER) Back to Previous Menu (CANCEL) SHIFT PROGRAM END SELECT FLASH CLEAR SECRET 134 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 135
    mode at any time, lift the handset. 3. Exiting the mode PROGRAM OR PAUSE Press PROGRAM or PAUSE. • To exit the programming mode at any time, lift the handset. 3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. User Manual 135
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 136
    3.3 System Programming 000 Three beeps: Your entry is rejected. System Speed Dialing Number [001] You can store the phone numbers of frequently dialed numbers. 001 Enter 001. system speed dialing no. (location no.) Press ENTER. Enter system speed dialing number (location number) (3
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 137
    3.3 System Programming • If code feature no. Account code Account code delimiter SECRET 9 [ 123 4567 ] Automatic line Phone number access number System Speed Characters". 002 Enter 002. system speed dialing no. (location no.) Press ENTER. Enter system speed dialing number (location number
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 138
    3.3 System Programming Extension Number [003] You can assign an extension number to each extension. 003 Enter 003. Press ENTER. extension no. Enter extension Enter name (max. 20 characters). To end Press ENTER. Press END. To continue OR Press NEXT. Press PREV. Press CANCEL. 138 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 139
    Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual 139
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 140
    4.1 Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem The telephone does not work properly. I cannot use the telephone. Some features do not work. Even though following the manual instructions, none of the operations work when using a proprietary telephone. The
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 141
    Troubleshooting Problem My proprietary telephone does not have a feature button. A reorder tone is audible or "Restricted" is displayed. I cannot make an outside call using the One-touch Dialing button or speed dialing. I cannot remember the feature change the feature numbers Waiting feature. (
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 142
    on the Programming Mode) • ( To distinguish the ringing tones for each CO, INTERCOM or G-DN button (Digital proprietary telephone only), 3.1.3 Customizing the Buttons) • Another extension left you a message waiting indication while you were on the phone or away from your desk. 142 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 143
    feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Feature dialing no. (2 digits) ( ) system speed dialing no. (3 digits) ( ) 740 ( ) 2 + phone no. + # 1 0 # ( ) User Manual 143
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 144
    Table Feature + verified code + verified code PIN + phone no. 1.2.7 Direct Inward System Access (DISA) Calling through DISA - To an extension (In All Security no. 1.2.8 Remote Setting your extension no. + extension PIN + feature no. - From another extension - Through DISA 1.3.3 Call Pickup
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 145
    Number Table Feature (While dial tone Call Waiting Answering Call Waiting in the PBX 50 ( ) Answering Call Waiting from the Telephone Company 60 ( ) 1.5.1 Call Forwarding + phone no. + #/ 7 (Follow Me) + your extension no./ 8 (Follow Me Cancel) + your extension no. User Manual 145
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 146
    Number Table Feature (While dial tone is heard) Default (New) Additional digits -To set the timer for "No Answer" and "Busy/No Answer" 713 00 OHCA) 731 0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper ( ) OHCA) - For outside calls (No tone/Tone) 732 0 (No tone)/1 (Tone) ( ) 146 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 147
    To set - To cancel 1.7.10 Paralleled Telephone - Ring - No Ring 1.7.11 Wireless XDP Parallel Mode - To set - To cancel 1.7.12 Extension Feature Clear 1.8.1 Log-in/Log-out, no./ ( ) 0 + ICD Group extension no./ 735 1 (Not Ready)/0 (Ready) ( ) 739 ICD Group extension no. ( ) User Manual 147
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 148
    Open 1.9.2 Host PBX External Feature Access (EFA) 1.9.3 Voice Processing System Call Forwarding doorphone no. (2 digits) ( ) 55 doorphone no. (2 digits) ( ) 60 service code ( ) 710 0 (Cancel)/ ( ) 711 2 (All Calls)/ ( ) . (1 digit) external pager no. (1 digit)/ + 0 148 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 149
    Table Feature To clear 0 + OGM floating extension no. 3.1.1 Personal Programming Extension PIN (Personal Identification Number) - To set ( 799 stored extension PIN *1 : Manager only *2 : Supervisor only Feature (While busy, DND or call tone is heard) 1.2.4 4 5 6 Feature (While dialing or
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 150
    4.3 Tone 4.3 Tone 4.3.1 Tone While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 1 s Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones Tone 1 1 s Normal 150 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 151
    Tone 2 1 s Any one of the following features is set: • Absent Message • Background Music • Call Forwarding • Call Pickup Deny • Call Waiting • Do Not Disturb • Extension Lock CO line you tried to seize is not assigned or denied. Ringback Tone 1 Normal ringback tone 4.3 Tone User Manual 151
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 152
    Warning Tone 1 s This tone is sent 15, 10 and 5 seconds before the specified time for disconnection. When setting the features or programming Confirmation Tones Tone 1 1 s The feature setting was set successfully. Tone 2 Before receiving a page through an external speaker 152 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 153
    Tone 3 1 s Before the following features activate: • Retrieving a held call • Picking up another call • Paging/Answering a paging announcement • Answering the call through a speaker Tone 4 Establishing or leaving a conference Tone 5 A call has been put on hold. 4.3 Tone User Manual 153
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 154
    Revision History 4.4 Revision History 4.4.1 KX-TDA100/KX-TDA200 Version 1.1 Changed Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone - FLASH/RECALL • 1.2.4 When Calling with the Directory Storing Names and Numbers Entering Characters 154 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 155
    Index User Manual 155
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 156
    Telephone Company 59 Answering Call Waiting in the PBX the Telephones 16 Boss & Secretary feature 69 Telephone Company 145 Call Waiting in the PBX Features Features 110 Customized Buttons 20 Customizing the Buttons 126 Customizing Your Phone & System System Proprietary Telephone 101 Extension Feature
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 157
    128 Hurry-up Transfer -> Manual Queue Redirection 68, 122 90 I Icon Descriptions 18, 134 Incoming Call Distribution Group Monitor Incoming Call Log 101 Indication Tones 152 INTERCOM 19 Intercom Call 25 88, 89, 147 J Jog Dial 20 K Key Pad Tone Set 122 KX-TDA100/KX-TDA200 Version 1.1 154 L Last
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 158
    49 Transferring to an Outside Party Using the PBX Service 50 Troubleshooting 140 Trunk Answer From Any Station (TAFAS) 46, 145 Two-way Record 22, 98, 129 Two-way Transfer 22, 98, 129 U Unattended Conference 64 User-supplied Equipment 92 Using a Navigator Key/Jog Dial/Volume Key 17 158 User Manual
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 159
    Index User Manual 159
  • Panasonic KXTDA200 | KXTDA100 User Guide - Page 160
    of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in
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Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA100/KX-TDA200.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA100/KX-TDA200: Version 1.1
KX-TDA100
Model
KX-TDA200
Hybrid IP-PBX
User Manual