Panasonic KXTG1031 Expandable Digital Cordless Ans System
Panasonic KXTG1031 - EXPANDABLE DIGITAL CORDLESS ANS SYSTEM Manual
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- Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 1
. with 4 Handsets Model No. KX-TG1034 with 5 Handsets Model No. KX-TG1035 Standby power consumption reduced by 63% This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset batteries for - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 2
16 Answering calls 16 Useful features during a call 17 Phonebook Handset phonebook 18 Copying handset phonebook items . 20 Caller ID Service Using Caller ID service 21 Caller list 21 Programming Programmable settings 23 Answering System Answering system 26 Turning the answering system on - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 3
is KX-TG1032. Series KX-TG1031 series Model No. KX-TG1031*1 KX-TG1032 KX-TG1033 KX-TG1034 KX-TG1035 Base unit Part No. KX-TG1031 KX-TG1031 KX-TG1031 KX-TG1031 KX-TG1031 Handset Part No. KX-TGA101 KX-TGA101 KX-TGA101 KX-TGA101 KX-TGA101 Quantity 1 2 3 4 5 *1 Feature differences: Intercom calls - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 4
KX-TG 1034 KX-TG 1035 1 AC adaptor for base unit/ 1 1 1 1 1 PQLV219Z 2 Telephone line cord/ PQJA10075Z 1 1 1 1 1 3 Wall mounting adaptor*1 1 1 1 1 1 4 Rechargeable batteries/ 2 4 6 8 10 HHR-4DPA (Part No. HHR-55AAABU) 5 Handset cover*2, *5 1 2 3 4 5 6 Belt clip - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 5
for every handset KX-TGA101 KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94 KX-J66 *1 Replacement batteries may have a different capacity from that of the supplied batteries. Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 6
to an authorized service center when service is required. cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS 6 For assistance, please visit http://www.panasonic - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 7
or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual. - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 8
regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 9
to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 5). Setting up the handset Connecting the AC adaptor Available for: KX-TG1032/KX-TG1033/KX-TG1034/ KX-TG1035 L Use only the included Panasonic AC adaptor PQLV219. (120 V AC, 60 Hz) Bottom of the charger - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 10
displayed. Base unit: Important: L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Install the batteries in proper order (S, T), matching the correct polarity. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 11
Charger: Available for: KX-TG1032/KX-TG1033/KX-TG1034/ KX-TG1035 Charge contacts Note: L It is normal for the handset to feel warm during charging. L If you want to use the handset immediately, charge the batteries for at least 15 minutes. L To ensure that the batteries charge properly, clean the - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 12
Preparation Symbols used in these operating instructions Controls Symbol Meaning Base unit { } The words in the Button name brackets indicate A BC button names on the handset and base unit. Example: D {C}, {OFF} E i Proceed to the next operation. F " " The words in Example: " - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 13
B {k} (PHONEBOOK) C {MENU} {OK} D {C} (TALK) E Headset jack F {s} (SP-PHONE) G {*} (TONE) H {FLASH} {CALL WAIT} I Charge contacts J Charge indicator Ringer indicator Message indicator K Receiver L Display M {REDIAL} {PAUSE} N {OFF} For assistance, please visit http://www.panasonic.com/help 13 - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 14
the base unit L When flashing: Handset is searching for base unit. (out of range of base unit, handset is not registered to base unit, no power on base unit) 5 Battery level Example: [1] The handset's extension number (example shown here: handset 1) In use Line or answering system is - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 15
date and time. - To use the available alarm function (page 25). - When you play back a message from the answering system (page 28), the unit announces the day and time it was recorded. 1 {MENU} 2 {V}/{^}: "Set date & time . Preparation For assistance, please visit http://www.panasonic.com/help 15 - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 16
answer the call by pressing any dial key from {0} to {9 or {INTERCOM}. (Any key talk feature) 2 When you finish talking, press {OFF}. Note: L You can change the ringer tone (page 24). You can also adjust the handset ringer volume (page 24). 16 For assistance, please visit http://www.panasonic - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 17
service users) You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. Call share This feature allows the handset - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 18
handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 {k} i {MENU} 2 {V}/{^}: "New entry" i {OK} 3 Enter the name (max. 16 characters). i {OK} 4 Enter the phone 3 Press {C} to dial the phone number. 18 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 19
phone 4 Edit the phone number if necessary. phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually service, you - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 20
2 {V}/{^}: "Copy" i {OK} 3 Select the handset to copy to by pressing the desired handset number ({1} - {6}). L When an item has been MENU} 2 {V}/{^}: "Copy all" i {OK} 3 Select the handset to copy to by pressing the desired handset number ({1} - {6}). L When all items have been copied, "Completed - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 21
ID service. - "Private caller": The caller requested not to send caller information. - "Long distance": The caller called you long distance. L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. Missed calls If a call is not answered - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 22
Caller ID Service 5 Press {MENU} repeatedly until the phone number is shown in the desired format. 1 Local phone number Ex: 321-5555 2 Area code - Local phone number Ex: 555-321-5555 3 1 - Area code - Local phone number Ex: 1-555-321-5555 6 {C} Caller ID number auto edit feature Once you call back - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 23
features using the handset. feature being programmed. 4 {OFF} Note: L In the following table, < > indicates the default setting. Main menu Sub-menu 1 View Caller ID - Answering device Play new msg. Play all msg. Record greeting*1 Answer on*1 Answer off*1 Default: Answer panasonic.com/help 23 - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 24
you are dialing or pressing any keys, including confirmation tones and error tones. *4 If you subscribe to Caller ID service and want to view the caller's information after lifting up the handset to answer a call, turn off this feature. 24 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 25
alarm. Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. 1 {MENU} 2 {V}/{^}: "Customer support" i {OK} i {OFF} For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 26
"Answer off"i {OK} i {OFF} Screening calls While a caller is leaving a message, you can listen to the call through the handset's speaker. You can answer the call by pressing {C} on the handset. Note: L To turn this feature off, see page 32. 26 For assistance, please visit http://www.panasonic.com - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 27
is used. 1 {MENU} 2 {V}/{^}: "Answering device" i {OK} 3 {V}/{^}: "Record greeting" i {OK} 4 After the handset beeps, speak clearly about 20 cm (8 inches for callers and ask them to leave messages. Playing back the greeting message 1 {MENU} 2 {V}/{^}: "Answering device" i {OK} Answering System 3 - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 28
on the handset flashes slowly if the message alert feature is turned on (page 32). 1 {MENU} 2 {V}/{^}: "Answering device" i {OK} 3 {V}/{^}: "Play new msg." or "Play all msg." i {OK} 4 When finished, press {OFF}. Note: L To switch to the receiver, press {C}. Calling back (Caller ID subscribers only - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 29
must first set a remote code (page 31). This code must be entered each time you operate the answering system remotely. Using the answering system remotely 1 Dial your phone number from a touch tone phone. 2 After the greeting message starts, enter your remote code (page 31). L The unit announces the - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 30
Guide for details. Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands You can press dial keys to access certain answering system voice guidance only 30 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 31
package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided by your telephone service provider rather than the unit's answering system, turn off the answering system (page 26). L To - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 32
Select the desired setting. 6 {OK} i {OFF} Note: L While message alert is on, battery operating time is shortened (page 11). Call screening This feature allows you to monitor a message from the handset's speaker when the answering system is recording a message. The default setting is "On". 1 {MENU - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 33
answering system, turn off the answering system (page 26). Voice Mail message indication The unit lets you know that you have new Voice Mail messages in the following ways: - "New Voice Mail" is displayed on the handset. - The message indicator on the handset flashes slowly if message alert feature - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 34
The other parties can continue the conversation. Note: L If the paged party does not answer within 1 minute after you hang up, your phone rings and the call is returned to your phone. You can speak to the caller again by pressing {C}. 34 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 35
{C} to answer the page. L After the paging party disconnects, you can talk to the outside caller. Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. 1 Handset: {MENU} 2 {V}/{^}: "Handset - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 36
the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. 12 2 1 2 Tuck the telephone line cord inside the wall mounting adaptor adaptor cord and telephone line cord (B). 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 37
on the size of the wall phone plate installed. 1 83 mm (31/4 inches) or 102 mm (4 inches) 2 (120 V AC, 60 Hz) Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B Belt clip You can hang the handset on your belt or pocket - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 38
Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. L Headset shown is KX-TCA86. 38 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 39
you are calling is too far from the base unit. L There is no handset registered to the base unit matching the extension number you entered. L Other units are in use and the system is busy. Try again later. L Recording was too short. Try again. L The handset you tried to copy phonebook items to is - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 40
Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. The indicator on the top right of the handset flashes slowly. Cause/solution L Make sure the batteries are installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 41
). Making/answering calls, intercom Problem w is displayed, but I cannot make a call. Static is heard, sound cuts in and out. Interference from other electrical units. The handset does not ring. I cannot make a call. I cannot have a conversation using the headset. I cannot make long distance calls - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 42
Information Caller ID Problem The handset does not display the caller's name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Cause/solution L You have not subscribed to Caller ID service. Contact - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 43
subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem I cannot listen to messages from a remote location. The unit does not record new messages. I cannot operate the answering system. Cause/solution L A touch tone phone is required for remote - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 44
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 45
When you hold the phone to your ear, headset accessory or the speakerphone option (if applicable) when using this phone phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user instructions the user is encouraged Some cordless telephones - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 46
cordless requirements, the base unit must handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. 46 For assistance, please visit http://www.panasonic - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 47
■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Number of channels: 60 Duplex Channels ■ Frequency range: 1.92 (weight): Base unit: Approx. 220 g (0.49 lb.) Handset: Approx. 140 g (0.31 lb.) Charger*1: Approx. 70 g (0.15 lb.) *1 KX-TG1032/KX-TG1033/ KX-TG1034/KX-TG1035 Note - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 48
-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 49
for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 50
and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 51
Auto talk: 17 B Battery: 10, 11 Belt clip: 37 C Call screening: 26, 32 Call share: 17 Call Waiting: 17 Call Waiting Caller ID: 21 Caller ID edit: 21 Caller ID number auto edit: 22 Caller ID service: 21 Caller list: 21, 22 Chain dial: 19 Conference calls: 34 Connections: 9 Customer support: 25 D Date - Panasonic KXTG1031 | Expandable Digital Cordless Ans System - Page 52
.com/help L FAQs and troubleshooting hints are available. 3. Contact us via the web at: http://www.panasonic.com/contactinfo 4. Call us at: 1-800-211-PANA (1-800-211-7262) L Monday - Friday 9:00am - 9:00pm (EST), Saturday/Sunday 10:00am - 7:00pm (EST) To order replacement batteries, call 1-800-332
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the handset batteries for 7 hours before initial use.
Operating Instructions
Expandable Digital Cordless
Answering System
Model No.
KX-TG1031
with 2 Handsets
Model No.
KX-TG1032
with 3 Handsets
Model No.
KX-TG1033
with 4 Handsets
Model No.
KX-TG1034
with 5 Handsets
Model No.
KX-TG1035
Model shown is KX-TG1032.
Panasonic’s environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic’s Green Products.
Standby power consumption
reduced by 63%