Panasonic KXTG2420W KXTG2420 User Guide

Panasonic KXTG2420W - 2.4 GHZ DIG CORDLESS PHONE Manual

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  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 1
    Cordless Phone Model No. KX-TG2420 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 2
    options 34 Handset key tone 34 Re-registering the handset 34 Customer support 35 Programming via direct commands . . . 36 Direct commands chart 36 Useful Information Wall mounting 38 Error messages 40 Troubleshooting 41 General use 41 Programmable settings 41 Making/answering calls, Paging
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 3
    Warranty 49 Customer services 51 Index Index 52 Table of Contents For assistance, please call 1-800-211-PANA (7262). 3
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 4
    the unit) Name and address of dealer Date of purchase Attach your purchase receipt here. Energy Star: As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. 4 For assistance, please
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 5
    PQLV19Z PQJA10075Z PQKL10067Z1 PQKL10067Z2 HHR-P105 PQYNTG2421WR PQYNTG2432BR PQYNTG2431GR Quantity KX-TG2420W KX-TG2420B 1 1 1 1 1 - - 1 1 1 1 - - 1 - - KX-TG2420G 1 1 - 1 1 - - 1 1 2 3 4 5 Additional/replacement accessories Accessory items Order number Rechargeable
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 6
    or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 7
    overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: L To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 8
    Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 9
    connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. For assistance, please call 1-800-211-PANA (7262
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 10
    Preparation If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 11
    Preparation Battery charge Place the handset on the base unit for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and "Charging" will be displayed. L "Charge completed" is displayed when the battery has been fully charged. The CHARGE indicator will remain lit
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 12
    after a few phone calls even when you have fully charged the battery. - "Recharge battery" - 7 (flashing) - "Charge for 6h" -8 L Use only the rechargeable Panasonic battery noted on page 5. 1 Press the notch on the cover firmly and slide it as indicated by the arrow. 2 Replace the old battery with
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 13
    Controls and displays Controls Base unit A B Preparation C A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} D E For assistance, please call 1-800-211-PANA (7262). 13
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 14
    Preparation Handset A B C D E F G A Speaker B Soft key C {C} (TALK) D Navigator key E {s} (SP-PHONE) F {*} (TONE) G {PAUSE}{REDIAL} H Ringer indicator Message indicator I Receiver J Display K {MENU} L {OFF} M {MUTE} {CLEAR} N {HOLD} O Microphone P Charge contacts Using the navigator key The
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 15
    Display Handset display items Displayed item Meaning J Voice enhancer is on. 5 Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 16
    Making/Answering Calls Making calls Soft keys {C} {s} {*} {PAUSE} {REDIAL} {OFF} Navigator key {MUTE} {CLEAR} {HOLD} Microphone 1 Lift the handset and press {C}. L "Talk" will be displayed. 2 Dial the phone number. 3 When finished talking, press {OFF} or place the handset on the base unit. Note
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 17
    To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 Press {REDIAL}. L The last number dialed will be displayed. 2 Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. L To exit the list, press {
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 18
    Making/Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold. Press {HOLD} during an outside call. L "Hold" will be displayed. L To return to the call, press {C} or {s}. Note: L If another phone is connected on the same line (page 9), you
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 19
    turn off automatically during a call. You can also turn this feature on or off manually. 1 Press {MENU} during an outside call. 2 Press {2} to select "Booster PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Example: Talk 00-00-20 KFlash
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 20
    users) You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. Note: L The dialing mode will return to pulse
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 21
    Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 Press {
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    Phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items. 1 Press {Phonebook}. L For quick search, you can skip to step 3. 2 Press {Search}. 0-9=Name search dB=Scroll list 3 Press {V} or {^} repeatedly to display the
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 23
    as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary (page 19). L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. Phonebook For assistance, please call 1-800-211
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 24
    receive caller information, the following will be displayed: "Out of area": The caller dialed from an area which does not provide Caller ID service. "Private caller": The caller requested not to send caller information. "Long distance": The caller called you long distance. L If the unit is connected
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    , or press {^} to search from the oldest call. L The caller's name and phone number are displayed alternately. Example: SMITH,JACK 3:10P JUN.29 Caller ID Service Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible if the caller information does not
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    Caller ID Service Editing a caller's phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long
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    that you have no missed calls. 1 Press {V} or {^} to enter the caller list. 2 Press {All erase}. L To cancel erasing, press {No}. 3 Press {Yes}. Caller ID Service For assistance, please call 1-800-211-PANA (7262). 27
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 28
    if new Voice Mail messages have been recorded. The default setting is ON. Turn this feature off when: - You do not subscribe to Voice Mail service. - Your telephone company does not send Voice Mail tones. - Your phone is connected to a PBX. If you are not sure which setting is required, consult
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 29
    The speakerphone will turn on. 2 Follow the pre-recorded instructions. 3 Press {OFF} when finished. Note: L If until the handset beeps. Voice Mail Service L If your Voice Mail service uses Voice Mail tones and the you have to dial your access number manually. Message alert You can select whether
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 30
    Programmable Settings Guide to handset programming For your reference, a chart of all the base unit and while off the base unit. Main menu V.M. access Ringer setting Voice enhancer Customer support Initial setting Sub-menu 1 - Ringer volume Ringer tone - - Voice Mail Message alert LCD contrast
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 31
    L If the ringer volume has been turned off, the handset will not ring. 5 Press {Save}, then press {OFF}. Note: L If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (Tone 1 to 3). If you select a melody, you will not be able to distinguish lines by their ringers. L If
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 32
    {V} or {^}, then press {>}. 4 Press {V} or {^} repeatedly to select "On" or "Off". 5 Press {Save}, then press {OFF}. Note: L If you subscribe to Caller ID service and want to view the caller's information on the handset display after lifting up the handset to answer a call, turn off this feature
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 33
    English. Dialing mode If you cannot make calls, change this setting depending on your telephone line service. "Tone" (default): For tone dial service. "Pulse": For rotary pulse dial service. 1 Press {MENU}. 2 Scroll to "Initial setting" by pressing {V} or {^}, then press {>}. 3 Scroll to "Set tel
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 34
    Programmable Settings Note: L The setting should stay at 700 ms unless pressing {Flash} fails to pick up the Call Waiting call. L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting. Line mode
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    can display the Internet address where you can download operating instructions for this product using your computer. 1 Press {MENU}. 2 Scroll to "Customer support" by pressing {V} or {^}, then press {>}. L "www.panasonic.com/support" will be displayed. 3 Press {OFF}. Programmable Settings For
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 36
    Programmable Settings Programming via direct commands You can also program most features using "direct commands"-special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit's menus. Details of each
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 37
    Programmable Settings Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. For assistance, please call 1-800-211-PANA (7262). 37
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 38
    Useful Information Wall mounting The base unit can be mounted on a wall phone plate. 1 Connect the AC adaptor and the telephone line cord. Fasten the AC adaptor cord. Hooks To power outlet 2 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. B A 38 For
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 39
    Useful Information 3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna. To remove the wall mounting adaptor While pushing down the release levers
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 40
    Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Error!! No link to base. Move closer to base, try again. Phonebook
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 41
    Useful Information Troubleshooting General use Problem The unit does not work. The display shows "No link to base connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 42
    not dial any numbers before pressing {REDIAL}. L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called handset is in use. Try again later. Phonebook Problem I cannot store an item in the phonebook. While storing an item in the phonebook, the
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 43
    Useful Information Caller ID Problem The handset does not display the caller's name and/or exits the caller list while searching. Cause & solution L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L If your unit is connected to any additional telephone
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 44
    , fully charge it (page 11). L This is normal. L Confirm that the battery is properly installed. L Fully charge the battery (page 11). Power failure Problem The unit will not function. Cause & solution L This product is not designed to make calls in the event of a power failure. We recommend
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 45
    Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 46
    . If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 47
    . This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 48
    .) Power supply: Ni-MH battery (2.4 V, 830 mAh) Security codes: 1,000,000 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 48 For assistance, please call 1-800-211-PANA (7262).
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 49
    Instructions) does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic date is required for warranty service. To obtain service in the USA please contact: Panasonic Services Company, Panasonic Plus Department 20421 84th Avenue
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 50
    period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 51
    Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa,
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 52
    Call waiting tone: 20 Chain dial: 23 Clarity booster: 19 Controls: 13 Customer support: 35 D Dialing mode: 33 Display: 15 Display language: 33 E Error 31 Rotary service, tone dialing: 20 S Safety instructions: 6 Soft keys: 15 SP-phone: 16 T Technical information: 48 Troubleshooting Battery charge:
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 53
    letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These
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  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 55
  • Panasonic KXTG2420W | KXTG2420 User Guide - Page 56
    IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions 2 Visit our website: http://www.panasonic.com/ consumersupport 3 Contact us via the web at: http://www.panasonic.com/contactinfo 4 Call us at: 1-800-211-PANA (7262) To order a replacement batteries, 1-800-332
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
for
customers in the U.S.A. or Puerto Rico.
Charge the battery for 6 hours before initial use.
2.4 GHz Digital Cordless Phone
Model No.
KX-TG2420
Operating Instructions