Panasonic KXTG2421 2.4g Cdl Tot2hs
Panasonic KXTG2421 - 2.4 GHZ DIG CORDLESS PHONE Manual
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- Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 1
is KX-TG2421. Operating Instructions 2.4 GHz Digital Cordless Phone Model No. KX-TG2421 2.4 GHz Digital Cordless Phone with Dual Handsets Model No. KX-TG2422 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 2
KX-TG2422 only 23 Copying an item 23 Copying all items 24 Caller ID Service Using Caller ID service 25 Caller list 26 Viewing the caller list and calling back 26 Editing a caller's phone tone 38 Re-registering the handset 38 Customer support 38 Programming via direct commands . . . 39 Direct - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 3
42 Charger unit (KX-TG2422 only) . . . . 44 Error messages 45 Troubleshooting 46 General use 46 Programmable settings 46 Making/answering calls, Intercom . . 47 Phonebook 47 Caller ID 48 Battery charge 49 Power failure 49 Important information about subscription services 50 FCC and other - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 4
Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Your phone KX-TG2421 KX-TG2422 L References in these operating instructions - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 5
accessories Accessory items Order number Rechargeable nickel metal HHR-P105 hydride (Ni-MH) battery Headset (KX-TG2421 only) KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 Battery back-up power supply KX-TCA200 For assistance, please call 1-800-211-PANA (7262). 5 - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 6
the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 7
overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: L To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 8
away from the microwave oven and closer to the base unit. L If you use the handset near another cordless phone's base unit, noise may be heard. Move away from the other cordless phone's base unit and closer to your base unit. Environment L Keep the unit away from electrical noise generating devices - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 9
the AC adaptor cord. Hooks To single-line telephone jack (RJ11C) Telephone line cord To power outlet (120 V AC, 60 Hz) AC adaptor Charger unit (KX-TG2422 only) To power outlet (120 V AC, 60 Hz) AC adaptor Hooks Bottom of the charger Fasten the AC adaptor cord to prevent it from - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 10
telephone line or to the same telephone jack using the Panasonic KX-J66 Tadaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 11
completed" is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. Base unit CHARGE indicator Charger unit (KX-TG2422 only) Battery strength You can confirm the battery strength on the handset display. Battery icon 5 6 7 8 Battery strength Fully charged Medium - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 12
needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery. - "Recharge battery" - 7 (flashing) - "Charge for 6h" -8 L Use only the rechargeable Panasonic battery noted on page 5. 1 Press the notch on the cover firmly and slide - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 13
Controls and displays Controls Base unit KX-TG2421 A B KX-TG2422 A Preparation B C DE A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} F {HANDSET LOCATOR 1} G {HANDSET LOCATOR 2} C D FG For assistance, please call 1-800-211-PANA (7262). 13 - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 14
{CLEAR} Q {HOLD} R {HOLD} {INTERCOM} Charger unit (KX-TG2422 only) A B A Charge contacts B CHARGE indicator Using the {}. Q R A Speaker B Soft key C Headset jack (KX-TG2421 only) D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H {PAUSE}{REDIAL} I Microphone J Charge contacts - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 15
above a soft key, the soft key has no function. Backlit handset keypad (KX-TG2421 only) The dialing buttons will light for a few seconds after pressing any will also light when a call is being received. Rcvd Kcalls Phone book L Soft key examples: Display function Action Rcvd calls Enters - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 16
the handset on the base unit or charger. Note: L "Line in use" is displayed when someone is talking on the other handset (KX-TG2422 only) or another phone. To adjust the receiver volume 3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly. To use the - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 17
To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 Press {REDIAL}. L The last number dialed will be displayed. 2 Press {V} or {^} repeatedly to display the desired number. L - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 18
Hold" will be displayed. L To return to the call, press {C} or {s}. KX-TG2422: 1 Press {HOLD} during an outside call. L To transfer the call to : L "Line on hold" will be displayed on the other handset (KX-TG2422 only). L If another phone is connected on the same line (page 10), you can also take the - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 19
You can also turn this feature on or off manually. 1 Press {MENU} during an outside call. page 12). Call share (KX-TG2422 only) When the other service. For example, if you need to dial the line access number "9" when making outside calls with a PBX: 1 Press {9}. 2 Press {PAUSE}, then dial the phone - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 20
users To use Call Waiting, you must subscribe to your telephone company's Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the 2nd call - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 21
manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 Press {Phonebook}. Rcvd Kcalls Phone Enter name | KBack NextL 4 Press {Next}. 5 Enter the phone number (max. 32 digits). L If a pause is required - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 22
=Scroll list 3 Press {V} or {^} repeatedly to display the desired item. L To exit the phonebook, press {OFF}. 4 Press {C}, {s}, or {Call}. Note: L To view a phone number over 16 digits long, follow steps 1 to 3, then press {Edit} and {Next}. Press {OFF} when finished. To search for a name by initial - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 23
feature allows you to dial phone numbers from the phonebook while 19). L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. Copying phonebook items (KX-TG2422 only) You can copy one or all of the - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 24
Phonebook Copying all items 1 Press {MENU}. 2 Scroll to "Copy phonebook" by pressing {V} or {^}, then press {>}. 3 Scroll to "Copy all items" by pressing {V} or {^}, then press {>}. L When all items have been copied, "Complete" will be displayed. L The destination handset display will show " - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 25
the oldest. L When Caller ID information is received and it matches a phone number stored in the phonebook: - The stored name will be displayed and ": The caller dialed from an area which does not provide Caller ID service. "Private caller": The caller requested not to send caller information. " - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 26
Service Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L Caller information includes caller names and phone have to delete "1" and the area code.) L KX-TG2422 only: Each handset has its own caller list - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 27
automatically. This feature can be turned on or off (page 36). The default setting is ON. Caller ID Service Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature will not be activated - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 28
Caller ID Service Erasing caller information Erasing a selected item 1 Press {V} or {^} to enter the caller list. 2 Press {V} or {^} repeatedly to display the desired item. 3 Press {CLEAR}. L To erase - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 29
press {HANDSET LOCATOR}. OR Handset: To stop paging, press {OFF}. For KX-TG2422 users 1 Base unit: Press {HANDSET LOCATOR1} or {HANDSET LOCATOR2} to while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 35). - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 30
Intercom Features Transferring a call (KXTG2422 only) Outside calls can be transferred from one handset to the other. 1 During an outside call, press {INTERCOM}. L The call will be put on hold. 2 To page the other handset, press {handset[1]} or {handset[2]}. 3 Wait for the paged party to answer. L - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 31
recorded. The default setting is ON. Turn this feature off when: - You do not subscribe to Voice Mail service. - Your telephone company does not send Voice Mail tones. - Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone company. For assistance - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 32
will turn on. 2 Follow the pre-recorded instructions. 3 Press {OFF} when finished. Note: service uses Voice Mail tones, the tones will be heard from any phone connected to the same line. If you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 33
Guide item - page 35 - page 23 Copy all items - page 24 Customer support Initial setting - Voice Mail - Store VM access#*2 VM tone detect*2 page 37 page 37 Registration - page 38 Change language - page 36 *1 KX-TG2422 only *2 If you program these settings using one of the handsets, - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 34
not ring. 5 Press {Save}, then press {OFF}. Note: L If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (Tone 1 to 3). If you select a melody, you will the call using another phone connected on the same line. 34 For assistance, please call 1-800-211-PANA (7262). - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 35
or {^}, then press {>}. 4 Press {V} or {^} repeatedly to select "On" or "Off". 5 Press {Save}, then press {OFF}. Note: L If you subscribe to Caller ID service and want to view the caller's information on the handset display after lifting up the handset to answer a call, turn off this feature. Voice - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 36
Programmable Settings Caller ID edit You can turn the Caller ID number auto edit feature (page 27) on or off. The default setting is ON. 1 Press {MENU}. 2 Scroll to "Initial setting" by pressing {V} or {^}, then press {>}. 3 Scroll to "Caller ID edit" by pressing {V} or {^}, then press {>}. 4 Press - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 37
settings Dialing mode If you cannot make calls, change this setting depending on your telephone line service. "Tone" (default): For tone dial service. "Pulse": For rotary pulse dial service. 1 Press {MENU}. 2 Scroll to "Initial setting" by pressing {V} or {^}, then press {>}. 3 Scroll to "Set tel - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 38
base unit near each other when re-registering the handset. L KX-TG2422 only: Confirm the extension number of the handset which has instructions for this product using your computer. 1 Press {MENU}. 2 Scroll to "Customer support" by pressing {V} or {^}, then press {>}. L "www.panasonic.com/support - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 39
Programmable Settings Programming via direct commands You can also program most features using "direct commands"-special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit's menus. Details of each - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 40
page 31. {1}: On {0}: Off {1}: English {2}: Spanish {1}: On {0}: Off Go to step 4 on page 38. Page page 31 page 31 page 36 page 32 page 38 *1 KX-TG2422 only Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. 40 For assistance, please call - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 41
Belt clip (KX-TG2421 only) You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip Headset (optional, KXTG2421 only) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 42
Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. 1 Connect the AC adaptor and the telephone line cord. To power outlet Fasten the AC adaptor cord. Hooks 2 Insert the hooks on the wall - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 43
Useful Information 3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna. To remove the wall mounting adaptor While pushing down the release levers - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 44
Useful Information Charger unit (KX-TG2422 only) The charger can be wall mounted, as shown below. 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 45
Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message You have not stored the Voice Mail access number. Store the number (page 31). *1 KX-TG2422 only For assistance, please call 1-800-211-PANA (7262). 45 - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 46
Useful Information Troubleshooting General use Problem The unit does not work. The display shows "No link to base connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 47
L If "SP-phone" is displayed on the handset, press {C} to switch to the headset. L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called handset is in use. Try again later. Phonebook Problem I cannot - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 48
Problem The handset does not display the caller's name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 49
, fully charge it (page 11). L This is normal. L Confirm that the battery is properly installed. L Fully charge the battery (page 11). Power failure Problem The unit will not function. Cause & solution L This product is not designed to make calls in the event of a power failure. We recommend - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 50
Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 51
. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 52
option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid and used in accordance with the instructions, may cause harmful interference to radio an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 53
and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter. Note: L KX-TG2422 is not included a belt clip. Useful Information For assistance, please call 1-800-211-PANA (7262). 53 - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 54
.) Power supply: Ni-MH battery (2.4 V, 830 mAh) Security codes: 1,000,000 Charger unit (KX-TG2422 only) Operating environment: 5 °C - 40 °C (41 °F - 104 °F) Dimensions: Approx to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 54 For - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 55
Instructions) does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic date is required for warranty service. To obtain service in the USA please contact: Panasonic Services Company, Panasonic Plus Department 20421 84th Avenue - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 56
period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 57
Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 58
calls: 30 Controls: 13 Copy phonebook: 23, 24 Customer support: 38 D Dialing mode: 37 Display: 15 Display language: service: 20 R Redial: 16 Redial list: 17 Registration: 38 Ringer Tone: 34 Volume: 34 Ringer off: 17, 34 Rotary service, tone dialing: 20 S Safety instructions: 6 Soft keys: 15 SP-phone - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 59
Troubleshooting Battery charge: 49 Caller ID: 48 General use: 46 Making/answering calls, Intercom: 47 Phonebook: 47 Power failure: 49 Programmable settings: 46 TTY: 5 V VE (voice - Panasonic KXTG2421 | 2.4g Cdl Tot2hs - Page 60
a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
for
customers in the U.S.A. or Puerto Rico.
Charge the battery for 6 hours before initial use.
2.4 GHz Digital Cordless Phone
Model No.
KX-TG2421
Operating Instructions
2.4 GHz Digital Cordless Phone
with Dual Handsets
Model No.
KX-TG2422
Model shown is KX-TG2421.