Panasonic KXTG2432 KXTG2432 User Guide
Panasonic KXTG2432 - 2.4 GHZ W/CID Manual
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- Panasonic KXTG2432 | KXTG2432 User Guide - Page 1
Model shown is KX-TG2431. Operating Instructions 2.4 GHz Digital Cordless Answering System Model No. KX-TG2431 2.4 GHz Digital Cordless Answering System with Dual Handsets Model No. KX-TG2432 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service - Panasonic KXTG2432 | KXTG2432 User Guide - Page 2
into the phonebook 28 Erasing caller information 29 Intercom Features Intercom 30 For KX-TG2431 users 30 For KX-TG2432 users 31 Transferring a call (KX-TG2432 only) . . 32 Conference calls (KX-TG2432 only) . . . 32 Programmable Settings Guide to handset programming 33 Ringer settings 34 - Panasonic KXTG2432 | KXTG2432 User Guide - Page 3
ID 58 Answering system 59 Battery charge 60 Power failure 60 Important information about subscription services 61 FCC and other information 62 openLCR service for the Caller IQ feature 64 Technical information 65 Base unit 65 Handset 65 Charger unit (KX-TG2432 only) . . . . 65 Warranty 67 - Panasonic KXTG2432 | KXTG2432 User Guide - Page 4
Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the openLCR.com, Inc. Your phone KX-TG2431 KX-TG2432 L References in these operating instructions to the "charger" and to the "other handset" are for KX-TG2432 users only. 4 For assistance, - Panasonic KXTG2432 | KXTG2432 User Guide - Page 5
-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. No. Accessory items 1 AC adaptor 2 Telephone line cord 3 Wall mounting adaptor 4 Battery 5 Handset cover 6 Belt clip 7 Charger unit Order number PQLV19Z PQJA10075Z Quantity KX-TG2431W KX-TG2431G KX-TG2432W KX-TG2432B - Panasonic KXTG2432 | KXTG2432 User Guide - Page 6
the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There - Panasonic KXTG2432 | KXTG2432 User Guide - Page 7
battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. radio frequency) energy. (The unit operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output level can range from 0.04 to 0.1 watts - Panasonic KXTG2432 | KXTG2432 User Guide - Page 8
base unit. L If you use the handset near another cordless phone's base unit, noise may be heard. Move away from the other cordless phone's base unit and closer to your base such as wire fences, etc. L Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical - Panasonic KXTG2432 | KXTG2432 User Guide - Page 9
Connections Base unit Preparation Raise the antenna. Fasten the AC adaptor cord. Hooks To single-line telephone jack (RJ11C) Telephone line cord To power outlet (120 V AC, 60 Hz) AC adaptor Charger unit (KX-TG2432 only) To power outlet (120 V AC, 60 Hz) AC adaptor Hooks Bottom of the charger - Panasonic KXTG2432 | KXTG2432 User Guide - Page 10
KX-J66 Tadaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line - Panasonic KXTG2432 | KXTG2432 User Guide - Page 11
has been fully charged. The CHARGE indicator will remain lit. Base unit CHARGE indicator Charger unit (KX-TG2432 only) Battery strength You can confirm the battery strength on the handset display. Battery icon 5 6 7 8 Battery strength Fully charged Medium Low When flashing: needs to be recharged - Panasonic KXTG2432 | KXTG2432 User Guide - Page 12
and fully charged the battery. The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery. - "Recharge battery" - 7 (flashing) - "Charge for 6h" -8 L Use only the rechargeable Panasonic battery noted on page 5. 1 Press - Panasonic KXTG2432 | KXTG2432 User Guide - Page 13
Preparation Controls and displays Controls Base unit A B C DE F G H IJ K L KX-TG2432 KX-TG2431 M N OP QR A {LOCATOR/INTERCOM 1} B {LOCATOR/INTERCOM 2} C {LOCATOR/INTERCOM} D {} (Skip) F Antenna G Speaker H {ERASE} I {GREETING REC} (Recording) J {STOP} K {GREETING CHECK - Panasonic KXTG2432 | KXTG2432 User Guide - Page 14
K Display L {MENU} M {OFF} N {MUTE} {CLEAR} O {HOLD} {INTERCOM} P Microphone Q Charge contacts Charger unit (KX-TG2432 only) A I J K L B B M N A Charge contacts B CHARGE indicator Using the navigator key O The handset navigator key can be used to navigate through menus and to select - Panasonic KXTG2432 | KXTG2432 User Guide - Page 15
in greeting only mode (caller messages will not be recorded). H1 Handset number; displayed when paging or being paged. (example shown here: handset 1)*1 *1 KX-TG2432 only Handset display items Displayed item Meaning J Voice enhancer is on. 5 Battery strength Preparation Soft keys The - Panasonic KXTG2432 | KXTG2432 User Guide - Page 16
saving time). L If you have not set the date and time manually, Caller ID will not adjust the date and time. L You can turn this Save}. L When the date and time are set, E disappears from the base unit display. L If the handset beeps 3 times, the date and time were not set correctly. Enter the - Panasonic KXTG2432 | KXTG2432 User Guide - Page 17
number. 3 When finished talking, press {OFF} or place the handset on the base unit or charger. Note: L "Line in use" is displayed when someone is talking on the other handset (KX-TG2432 only) or another phone. To adjust the receiver volume 3 levels (high/medium/low) are available. While using - Panasonic KXTG2432 | KXTG2432 User Guide - Page 18
To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 Press {REDIAL press {OFF} or place the handset on the base unit or charger. Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not - Panasonic KXTG2432 | KXTG2432 User Guide - Page 19
handset user can take the call by pressing {C} or {s}. Note: L "Line on hold" will be displayed on the other handset (KX-TG2432 only). L If another phone or "V.E. off" by pressing {V} or {^} then pressing {>}. g3=V.E. on 4=Caller IQ L When turned on, "J" will be displayed. Note: L Once you turn - Panasonic KXTG2432 | KXTG2432 User Guide - Page 20
. Note: L If this feature is turned off manually during a call, it will not be turned on automatically during the same call. L While this feature is turned on, battery operating time will be shortened (page 12). Call share (KX-TG2432 only) When the other handset is on an outside call, this feature - Panasonic KXTG2432 | KXTG2432 User Guide - Page 21
For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company's Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to - Panasonic KXTG2432 | KXTG2432 User Guide - Page 22
you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 Press {Phonebook}. Rcvd Kcalls Phone book L 2 Press {Add}. L The display shows the number of items in - Panasonic KXTG2432 | KXTG2432 User Guide - Page 23
=Scroll list 3 Press {V} or {^} repeatedly to display the desired item. L To exit the phonebook, press {OFF}. 4 Press {C}, {s}, or {Call}. Note: L To view a phone number over 16 digits long, follow steps 1 to 3, then press {Edit} and {Next}. Press {OFF} when finished. To search for a name by initial - Panasonic KXTG2432 | KXTG2432 User Guide - Page 24
as necessary (page 20). L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. Copying phonebook items (KX-TG2432 only) You can copy one or all of the phonebook items of one handset to the phonebook of the other - Panasonic KXTG2432 | KXTG2432 User Guide - Page 25
to "Copy all items" by pressing {V} or {^}, then press {>}. L When all items have been copied, "Complete" will be displayed. L The destination handset display will show "Phonebook Receiving", then "Phonebook Received". 4 Press {OFF}. Phonebook For assistance, please call 1-800-211-PANA (7262). 25 - Panasonic KXTG2432 | KXTG2432 User Guide - Page 26
handset, you can call back the caller without having to dial the phone number (page 46). L If the unit cannot receive caller information, the following will be displayed: "Out of area": The caller dialed from an area which does not provide Caller ID service. "Private caller": The caller requested - Panasonic KXTG2432 | KXTG2432 User Guide - Page 27
does not include a phone number. L In some cases, you may have to edit the number before dialing. (For example, you may have to delete "1" and the area code.) L KX-TG2432 only: Each handset has its own caller list. If you viewed the caller list or answered a call on one handset, the same information - Panasonic KXTG2432 | KXTG2432 User Guide - Page 28
then call that number. After that, calls from that caller's area code will be edited automatically. This feature can be turned on or off (page 36). The default setting is ON. Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes - Panasonic KXTG2432 | KXTG2432 User Guide - Page 29
, repeat from step 2. L To exit the caller list, press {OFF}. Erasing all items Make sure that you have no missed calls. 1 Press {V} or {^} to enter the caller list. 2 Press {All erase}. L To cancel erasing, press {No}. 3 Press {Yes}. Caller ID Service For assistance, please call 1-800-211-PANA - Panasonic KXTG2432 | KXTG2432 User Guide - Page 30
Intercom Intercom calls can be made between a handset and the base unit (and between 2 handsets, KX-TG2432 only). Note: L If you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will - Panasonic KXTG2432 | KXTG2432 User Guide - Page 31
Features For KX-TG2432 users Call the desired unit by selecting the extension number, shown in the upper right of each handset's display. The base unit's extension number is 0. L To confirm the handset's extension number ([1] or [2]), place the handset on the base unit or charger. L The base unit - Panasonic KXTG2432 | KXTG2432 User Guide - Page 32
call (KXTG2432 only) Outside calls can be transferred from one handset to the other. 1 During an outside call, press {INTERCOM}. L The call will be put on hold. 2 To page the other handset, press {handset[1]} or {handset[2]}. 3 Wait for the paged party to answer. L The paged handset user can answer - Panasonic KXTG2432 | KXTG2432 User Guide - Page 33
programming, make sure the handset and base unit are not being used. The handset must be operated near the base unit and while off the base unit or charger. Main menu Message play Ringer setting Date and time*3 Voice enhancer Caller IQ*1 Copy phonebook*4 Customer support Initial setting Sub-menu - Panasonic KXTG2432 | KXTG2432 User Guide - Page 34
openLCR service. "Turn CIQ on?" is displayed when Caller IQ is turned off. See the leaflet included with this unit for more information. *3 If you program these settings using one of the handsets, you will not need to program the same item using the other handset (KX-TG2432 only). *4 KX-TG2432 only - Panasonic KXTG2432 | KXTG2432 User Guide - Page 35
has been turned off, the handset will not ring. 5 Press {Save}, then press {OFF}. Note: L If you subscribe to a distinctive ring service (such as IDENTA-RING), caller hangs up before you answer the call. - another person answers the call using another phone connected on the same line. Handset - Panasonic KXTG2432 | KXTG2432 User Guide - Page 36
you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default Caller ID service and want to view the caller's information on the handset display after lifting up the handset to answer a call, turn off this feature. Caller ID edit You can turn the Caller - Panasonic KXTG2432 | KXTG2432 User Guide - Page 37
Programmable Settings Display options Telephone settings Handset LCD contrast You can adjust the handset display contrast. There are 6 levels. The setting depending on your telephone line service. "Tone" (default): For tone dial service. "Pulse": For rotary pulse dial service. 1 Press {MENU}. 2 - Panasonic KXTG2432 | KXTG2432 User Guide - Page 38
is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. Important: L Make sure the base unit is not being used. L Have the handset and base unit near each other when re-registering the handset. L KX-TG2432 only: Confirm the extension number - Panasonic KXTG2432 | KXTG2432 User Guide - Page 39
{^}, then press {>}. 3 Scroll to "Registration" by pressing {V} or {^}, then press {>}. 4 KX-TG2431 base unit: Press and hold {LOCATOR/ INTERCOM} until the CHARGE indicator flashes. KX-TG2432 base unit: Press and hold the locator/handset button that corresponds to the handset you want to re-register - Panasonic KXTG2432 | KXTG2432 User Guide - Page 40
time Voice enhancer Copy phonebook (1 item)*1 Copy phonebook (all items)*1 LCD contrast Key tone Auto talk Caller ID number auto edit Set dial mode Set flash time {1} {3} {2} {4} {5} {#} {1} {#} {2} {0} {1} {0} {2} {0} {3} {0} {4} {0} {5} {1} {0} {5} {2} Setting code {1}: Low {2}: Medium {3}: High - Panasonic KXTG2432 | KXTG2432 User Guide - Page 41
count Recording time Remote code Change language Message alert Time adjustment Handset registration Feature code {0} {5} {3} {0} {6} {1} {0} {6} Off {1}: Caller ID[auto] {0}: Manual Go to step 4 on page 39. Page page 38 page 49 page 49 page 48 page 37 page 50 page 39 page 38 *1 KX-TG2432 only. - Panasonic KXTG2432 | KXTG2432 User Guide - Page 42
and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 46. Important: L the date and time have been set (page 16). L You can select the caller's recording time (page 49). Recording your greeting message You can record your own greeting - Panasonic KXTG2432 | KXTG2432 User Guide - Page 43
or "3min": "Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call." - When the recording time is off". Screening your calls While a caller is leaving a message, you can listen to the call through the base unit's speaker. To adjust the - Panasonic KXTG2432 | KXTG2432 User Guide - Page 44
to messages When new messages have been recorded: - The MESSAGE indicator on the base unit will flash. - The message indicator on the handset will flash slowly if the message alert feature is turned on (page 50). The base unit display will show the number of messages (old and new) recorded by the - Panasonic KXTG2432 | KXTG2432 User Guide - Page 45
the erased messages will remain in the caller list. Listening to messages using the handset {MENU} {Select} {OFF} L If you do not press any button within 10 seconds after the voice guidance, the handset returns to standby mode. When new messages have been recorded, "New message" is displayed - Panasonic KXTG2432 | KXTG2432 User Guide - Page 46
Memory capacity The total recording capacity (including your greeting message and caller messages) is about 15 minutes. A maximum of 64 messages ( be recorded. L If message memory becomes full: - "E" flashes on the base unit. - the ANSWER ON indicator flashes rapidly (if the answering system is - Panasonic KXTG2432 | KXTG2432 User Guide - Page 47
code (page 48). This code must be entered each time you operate the answering system remotely. Using the answering system remotely 1 Dial your phone number from a touch tone phone. L If the ring count is set to "Toll saver" (page 49), the number of rings you hear will indicate whether or not you - Panasonic KXTG2432 | KXTG2432 User Guide - Page 48
and begin remote operation (page 47). Skipping the greeting message to leave a message You can leave a message just as any outside caller can. Call your phone number, then press {*} to skip the greeting message and record your message after the beep. Answering system settings Remote code A remote - Panasonic KXTG2432 | KXTG2432 User Guide - Page 49
(page 47), you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged 3 minutes. "Greeting only": The unit plays the greeting message but does not record caller messages. 1 Press {MENU}. 2 Scroll to "Initial setting" by pressing {V} or - Panasonic KXTG2432 | KXTG2432 User Guide - Page 50
repeatedly to select "On" or "Off". 5 Press {Save}, then press {OFF}. Note: L The message indicator will not flash for new messages while the handset is in use. L While message alert is on, battery operating time will be shortened (page 12). 50 For assistance, please call 1-800-211-PANA (7262). - Panasonic KXTG2432 | KXTG2432 User Guide - Page 51
only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset To remove the belt clip While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2). 2 1 Headset jack L Model shown is KX-TCA86 - Panasonic KXTG2432 | KXTG2432 User Guide - Page 52
Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. 1 Connect the AC adaptor and the telephone line cord. To power outlet Fasten the AC adaptor cord. Hooks 2 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. B A 52 For - Panasonic KXTG2432 | KXTG2432 User Guide - Page 53
Useful Information 3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 Connect the telephone line cord. Mount the unit, then slide - Panasonic KXTG2432 | KXTG2432 User Guide - Page 54
Useful Information Charger unit (KX-TG2432 only) The charger can be wall mounted, as shown below. 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the wall - Panasonic KXTG2432 | KXTG2432 User Guide - Page 55
a problem, one of the following messages will be displayed on the handset. Display message Busy Error!! ---Incomplete--Phonebook full No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again. System is busy. Please try again later. *1 KX-TG2432 - Panasonic KXTG2432 | KXTG2432 User Guide - Page 56
Useful Information Troubleshooting General use Problem The unit does not work. The display shows "No link to base. Move closer to base, try again." and an alarm tone sounds. I cannot hear a dial tone. Cause & solution L Make sure that the battery is installed correctly (page 10). L Check the - Panasonic KXTG2432 | KXTG2432 User Guide - Page 57
properly (page 51). L If "SP-phone" is displayed on the handset, press {C} to switch to the headset. L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called unit is in use. Try again later. Phonebook Problem I cannot store an item in the - Panasonic KXTG2432 | KXTG2432 User Guide - Page 58
inactivity. Caller ID Problem The handset does not display the caller's name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Cause & solution L You have not subscribed to Caller ID service. Contact - Panasonic KXTG2432 | KXTG2432 User Guide - Page 59
caller list while searching. Cause & solution L The handset automatically exits after 1 minute of inactivity. Answering system Problem the answering system, the base unit and handset announce the day and time incorrectly. Cause & solution L A touch tone phone is required for remote operation - Panasonic KXTG2432 | KXTG2432 User Guide - Page 60
and charge again (page 11). L The battery may need to be replaced (page 12). If you install a new battery, fully charge it (page 11). L This is normal. L Confirm that the battery is properly installed. L Fully charge the battery (page 11). Power failure Problem The unit will not function. Cause - Panasonic KXTG2432 | KXTG2432 User Guide - Page 61
includes Caller ID, Call Waiting, Voice Mail, and unlimited local/regional/long distance calls, please read the following: L To use the Voice Mail service provided by the telephone company rather than the unit's answering system, turn off the answering system by pressing {ANSWER ON} on the base unit - Panasonic KXTG2432 | KXTG2432 User Guide - Page 62
. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTG2432 | KXTG2432 User Guide - Page 63
into service. Failure phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user instructions, base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless - Panasonic KXTG2432 | KXTG2432 User Guide - Page 64
accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter. openLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR. Important: See the leaflet included - Panasonic KXTG2432 | KXTG2432 User Guide - Page 65
GHz - 2.48 GHz Dimensions: Approx. height 167 mm x width 48 mm x depth 31 mm (69/16" x 17/8" x 17/32") Mass (Weight): Approx. 107 g (0.24 lb.) Power supply: Ni-MH battery (2.4 V, 830 mAh) Security codes: 1,000,000 Charger unit (KX-TG2432 The illustrations in these instructions may vary slightly from - Panasonic KXTG2432 | KXTG2432 User Guide - Page 66
- Panasonic KXTG2432 | KXTG2432 User Guide - Page 67
or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor date is required for warranty service. To obtain service in the USA please contact: Panasonic Services Company, Panasonic Plus Department 20421 84th Avenue - Panasonic KXTG2432 | KXTG2432 User Guide - Page 68
period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY - Panasonic KXTG2432 | KXTG2432 User Guide - Page 69
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) TTY users (hearing or speech impaired users) can call 1-866-605 - Panasonic KXTG2432 | KXTG2432 User Guide - Page 70
: 18, 36 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11 Belt clip: 51 C Caller ID edit: 36 Caller ID number auto edit: 28 Caller ID service: 26 Caller list Calling back: 27 Editing: 28 Erasing - Panasonic KXTG2432 | KXTG2432 User Guide - Page 71
: 34 Ringer off: 18, 34 Rotary service, tone dialing: 21 S Safety instructions: 6 Soft keys: 15 SP-phone: 17 T Technical information: 65 Time adjustment: 39 Toll saver: 49 Transferring a call: 32 Troubleshooting Answering system: 59 Battery charge: 60 Caller ID: 58 General use: 56 Making/answering - Panasonic KXTG2432 | KXTG2432 User Guide - Page 72
(hearing or speech impaired users) can call 1-877-833-8855. When you ship the product; L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
for
customers in the U.S.A. or Puerto Rico.
Charge the battery for 6 hours before initial use.
2.4 GHz Digital Cordless Answering System
Model No.
KX-TG2431
Operating Instructions
2.4 GHz Digital Cordless Answering System
with Dual Handsets
Model No.
KX-TG2432
Model shown is KX-TG2431.