Panasonic KXTG365SK KXTG365SK User Guide - Page 69

Troubleshooting

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Display message Use rechargeable battery. Useful Information Cause/solution R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 7. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. I cannot pair a cellular phone to the base unit. Cause/solution R Place the handset on the base unit or charger to turn on the handset. R Make sure the batteries are installed correctly (page 11). R Fully charge the batteries (page 11). R Check the connections (page 10). R Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 47). R Depending on the compatibility of the cellular phone, you may not be able to pair it to the base unit. Confirm that your cellular phone supports the hands-free profile (HFP) specification. R Confirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R If your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone. R Some cellular phones may require you to enter the base unit PIN to pairing. Confirm that you entered the correct PIN. For assistance, please visit http://www.panasonic.com/help 69

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Display message
Cause/solution
Use rechargeable battery.
R
A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 7.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem
Cause/solution
The handset does not turn on
even after installing charged
batteries.
R
Place the handset on the base unit or charger to turn on
the handset.
The unit does not work.
R
Make sure the batteries are installed correctly (page 11).
R
Fully charge the batteries (page 11).
R
Check the connections (page 10).
R
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R
The handset has not been registered to the base unit.
Register the handset (page 47).
I cannot pair a cellular phone to
the base unit.
R
Depending on the compatibility of the cellular phone, you
may not be able to pair it to the base unit. Confirm that
your cellular phone supports the hands-free profile (HFP)
specification.
R
Confirm that the Bluetooth feature of your cellular phone
is turned on. You may need to turn this feature on
depending on your cellular phone.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from your cellular phone.
R
Some cellular phones may require you to enter the base
unit PIN to pairing. Confirm that you entered the correct
PIN.
For assistance, please visit http://www.panasonic.com/help
69
Useful Information