Panasonic KXTG365SK KXTG365SK User Guide - Page 72

Caller ID/Talking Caller ID

Page 72 highlights

Useful Information Problem I cannot make a call using the landline. I cannot make long distance calls. Cause/solution R The dialing mode may be set incorrectly. Change the setting (page 16). R The cellular line only mode is turned on. Turn it off (page 19). R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Caller information is not displayed. Caller information is displayed or announced late. Caller information is not announced. Cause/solution R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service for landline calls may not be available in some areas. Contact your service provider/ telephone company for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. R Depending on your service provider/telephone company, the unit may display or announce the caller's information at the 2nd ring or later. R Move closer to the base unit. R The ringer volume for landline is turned off. Adjust the ringer volume (page 39, 42). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 38, 42). R When one handset is selected to ring for cellular calls, other units do not announce caller information. To change the selection, see page 18. R The Talking Caller ID feature is turned off. Turn it on (page 40, 42). R The ring as cell mode is set to "On (without Talking CID)". To change the mode, see page 18. R The number of rings for the answering system is set to "2 rings" or "Toll saver". Select a different setting (page 61). R Your unit does not announce caller information if - the base unit or 2 or more handsets are on a call. - a headset is in use. 72 For assistance, please visit http://www.panasonic.com/help

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96

Problem
Cause/solution
I cannot make a call using the
landline.
R
The dialing mode may be set incorrectly. Change the
setting (page 16).
R
The cellular line only mode is turned on. Turn it off
(page 19).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R
Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R
Move closer to the base unit.
Caller information is not
announced.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 39, 42).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 38, 42).
R
When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 18.
R
The Talking Caller ID feature is turned off. Turn it on
(page 40, 42).
R
The ring as cell mode is set to
On (without Talking
CID)
. To change the mode, see page 18.
R
The number of rings for the answering system is set to
2
rings
or
Toll saver
. Select a different setting
(page 61).
R
Your unit does not announce caller information if
the base unit or 2 or more handsets are on a call.
a headset is in use.
72
For assistance, please visit http://www.panasonic.com/help
Useful Information