Panasonic KXTG385SK KXTG365SK User Guide - Page 75

Answering system, Bluetooth PIN

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Useful Information Answering system Problem The unit does not record new messages. I cannot operate the answering system remotely. The unit does not emit the specified number of rings. Cause/solution R The answering system is turned off. Turn it on (page 56). R The answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 57). R The recording time is set to "Greeting only". Change the setting (page 62). R If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit's number of rings setting or contact your service provider/telephone company (page 62). R The answering system will not answer incoming calls while: - the base unit or 2 or more handsets are on a cellular call or an intercom call. - a headset is in use. Caller information is recorded in the caller list. R The remote access code is not set. Set the remote access code (page 60). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 60). R The answering system is turned off. Turn it on (page 61). R You cannot operate the answering system when calling a cellular phone paired to the base unit. R If the first ring is turned off, the number of rings decreases by 1 from the specified number of rings. Bluetooth PIN Problem I cannot remember the PIN. Cause/solution R Change the PIN using the following method. 1 MMENUN#619 2 *7000 3 Enter the new 4-digit PIN. a MOKN 4 Enter the new 4-digit PIN again. a MSAVEN a MOFFN For assistance, please visit http://www.panasonic.com/help 75

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Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 56).
R
The answering system does not answer or record calls
from cellular lines.
R
The message memory is full. Erase unnecessary
messages (page 57).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 62).
R
If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 62).
R
The answering system will not answer incoming calls
while:
–
the base unit or 2 or more handsets are on a cellular
call or an intercom call.
–
a headset is in use.
Caller information is recorded in the caller list.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 60).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 60).
R
The answering system is turned off. Turn it on (page 61).
R
You cannot operate the answering system when calling a
cellular phone paired to the base unit.
The unit does not emit the
specified number of rings.
R
If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
Bluetooth PIN
Problem
Cause/solution
I cannot remember the PIN.
R
Change the PIN using the following method.
1
M
MENU
N#619
2
*7000
3
Enter the new 4-digit PIN.
a
M
OK
N
4
Enter the new 4-digit PIN again.
a
M
SAVE
N
a
M
OFF
N
For assistance, please visit http://www.panasonic.com/help
75
Useful Information