Panasonic KXTG4733 KXTG4733 User Guide - Page 51

Answering system, Liquid damage

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Useful Information Problem The 2nd caller's information is not displayed during an outside call. Cause/solution R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem The unit does not record new messages. I cannot operate the answering system remotely. Cause/solution R The answering system is turned off. Turn it on (page 35). R The message memory is full. Erase unnecessary messages (page 36). R The recording time is set to "Greeting only". Change the setting (page 39). R If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit's number of rings setting or contact your service provider/telephone company (page 39). R The remote access code is not set. Set the remote access code (page 37). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 37). R The answering system is turned off. Turn it on (page 38). Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help 51

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Problem
Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
R
In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 35).
R
The message memory is full. Erase unnecessary
messages (page 36).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 39).
R
If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 39).
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 37).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 37).
R
The answering system is turned off. Turn it on (page 38).
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
R
Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
R
To avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help
51
Useful Information