Panasonic KXTG5230 KXTG5230 User Guide - Page 69

Troubleshooting

Page 69 highlights

If the Following Appear on Your Display... Preparation Telephone System Answering System Useful Information Display message Wrong handset Refer to manual Cause & Remedy • This handset is not for this base unit. This handset is for KX-TG6500 base unit. The accessory handsets for this base unit are KX-TGA520 and KX-TGA523. To order, see page 3. Troubleshooting If the handset display shows error messages, see "If the Following Appear on Your Display..." (p. 67-69) for the Cause & Remedy. Problem Cause & Remedy "No link to base. Move closer to base and try again." is displayed and an alarm tone sounds. • The handset has lost communication with the base unit. Walk closer to the base unit, and try again. • Confirm the base unit's AC adaptor is plugged in. • Raise the base unit antennas. • The handset's registration may have been canceled. Re-register the handset (p. 65, 66). The handset and/or base unit does not work. • Check the settings (p. 11-13). • Check whether the dialing mode setting is correct (p. 16). • Fully charge the battery (p. 12). • Clean the charge contacts and charge again (p. 13). • Check battery installation (p. 12). • Unplug the base unit's AC adaptor to reset it. Plug in, and try again. • The handset has not been registered to the base unit. Register the handset (p. 66, steps 5 and 6). • Re-install the battery (p. 12) and fully charge it. Static, sound cuts in/out, fades. Interference from other electrical units. • Move the handset and base unit away from other electrical appliances (p. 6). • Walk closer to the base unit. • Raise the base unit antennas. • Turn on the Clarity Booster feature (p. 24). The base unit and/or handset does not ring. • The ringer volume is turned off. Set to high, medium, or low (p. 18, 19). • If more than one other user is using the handset and/or base unit, the handset/base unit may not ring. Users will hear incoming call tones (p. 57). For assistance, please call: 1-800-211-PANA(7262) 69

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Answering System
Preparation
69
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
If the Following Appear on Your Display...
Troubleshooting
If the handset display shows error messages, see ²If the Following Appear on
Your Display...³ (p. 67µ69) for the Cause & Remedy.
Display message
Cause & Remedy
Wrong handset
Refer to manual
°
This handset is not for this base unit. This handset is
for KX-TG6500 base unit. The accessory handsets
for this base unit are KX-TGA520 and KX-TGA523.
To order, see page 3.
Problem
Cause & Remedy
±
No link to base.
Move closer to
base and try
again.
² is displayed and an
alarm tone sounds.
°
The handset has lost communication with the base
unit. Walk closer to the base unit, and try again.
°
Confirm the base unit°s AC adaptor is
plugged in.
°
Raise the base unit antennas.
°
The handset°s registration may have been
canceled. Re-register the handset (p. 65, 66).
The handset and/or base unit
does not work.
°
Check the settings (p. 11´13).
°
Check whether the dialing mode setting is
correct (p. 16).
°
Fully charge the battery (p. 12).
°
Clean the charge contacts and charge again
(p. 13).
°
Check battery installation (p. 12).
°
Unplug the base unit°s AC adaptor to reset it.
Plug in, and try again.
°
The handset has not been registered to the
base unit. Register the handset (p. 66, steps
5 and 6).
°
Re-install the battery (p. 12) and fully charge it.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
°
Move the handset and base unit away from
other electrical appliances (p. 6).
°
Walk closer to the base unit.
°
Raise the base unit antennas.
°
Turn on the Clarity Booster feature (p. 24).
The base unit and/or handset
does not ring.
°
The ringer volume is turned off. Set to high,
medium, or low (p. 18, 19).
°
If more than one other user is using the
handset and/or base unit, the handset/base
unit may not ring. Users will hear incoming
call tones (p. 57).