Panasonic KXTG7624 KXTG7622 User Guide - Page 73

Useful Information, Problem, Cause/solution, For assistance, please visit

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Useful Information Problem I cannot register a cellular phone to the base unit. I cannot connect a cellular phone to the base unit. I cannot hear a dial tone. The indicator on the handset flashes slowly. Cause/solution R Depending on the compatibility of the cellular phone, you may not be able to register it to the base unit. Confirm that your cellular phone supports the hands-free profile (HFP) specification. R Confirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R If your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone. R Some cellular phones may require you to enter the base unit PIN to register. Confirm that you entered the correct PIN. R Confirm that your cellular phone is turned on. R Confirm that your cellular phone is within base unit range (page 15). R Depending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on. You can connect to the base unit manually (page 21). R The cellular phone has not been registered to the base unit. Register the cellular phone (page 19). R Make sure the base unit's AC adaptor is connected properly (page 10). R Make sure that the CELL 1 or CELL 2 indicator lights green (page 17). R Make sure the telephone line cord is connected properly (page 10). R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. R New messages have been recorded. Listen to the new messages (page 59). R New voice mail messages have been recorded. Listen to the new voice mail messages (page 65). For assistance, please visit http://www.panasonic.com/help 73

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Problem
Cause/solution
I cannot register a cellular
phone to the base unit.
R
Depending on the compatibility of the cellular
phone, you may not be able to register it to the
base unit. Confirm that your cellular phone
supports the hands-free profile (HFP) specification.
R
Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this
feature on depending on your cellular phone.
R
The Bluetooth technology on your cellular phone
may not be functioning normally. Turn off and on
your cellular phone.
R
If your cellular phone is already connected to
another Bluetooth device such as a Bluetooth
headset, turn it off or disconnect it from your
cellular phone.
R
Some cellular phones may require you to enter the
base unit PIN to register. Confirm that you entered
the correct PIN.
I cannot connect a cellular
phone to the base unit.
R
Confirm that your cellular phone is turned on.
R
Confirm that your cellular phone is within base unit
range (page 15).
R
Depending on the state of the wireless
environment, such as the presence of any
electrical interference, there may be a delay even
if the auto connection feature is turned on. You
can connect to the base unit manually (page 21).
R
The cellular phone has not been registered to the
base unit. Register the cellular phone (page 19).
I cannot hear a dial tone.
R
Make sure the base unit’s AC adaptor is
connected properly (page 10).
R
Make sure that the CELL 1 or CELL 2 indicator
lights green (page 17).
R
Make sure the telephone line cord is connected
properly (page 10).
R
Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
The indicator on the
handset flashes slowly.
R
New messages have been recorded. Listen to the
new messages (page 59).
R
New voice mail messages have been recorded.
Listen to the new voice mail messages (page 65).
For assistance, please visit http://www.panasonic.com/help
73
Useful Information