Panasonic KXTG7871 KXTG365SK User Guide - Page 71

Making/answering calls, intercom, Problem, Cause/solution, For assistance, please visit

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Useful Information Making/answering calls, intercom Problem is displayed. Noise is heard, sound cuts in and out. The handset or base unit does not ring. I cannot make local calls with the handset or base unit using a cellular line. I cannot make or answer cellular calls with the handset or base unit. I can make and answer cellular calls but cannot hear a sound. I cannot switch cellular calls from the unit to the cellular phone. Cause/solution R The handset is too far from the base unit. Move closer. R The base unit's AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 47). R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The ringer volume for landline is turned off. Adjust the ringer volume (page 39, 42). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 38, 42). R When one handset is selected to ring for cellular calls, other units do not ring. To change the selection, see page 20. R Silent mode is turned on. Turn it off (page 44). R You need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 20). R Depending on the cellular phone's compatibility, you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit. R Make sure that the CELL 1 or CELL 2 indicator lights up and the cellular phone is connected to the base unit (page 19). R If someone is talking on a cellular call or using the headset, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time. R The cellular phone is being used separately from your system. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again. R Your cellular phone may not support this feature. Refer to the operating instructions of your cellular phone. For assistance, please visit http://www.panasonic.com/help 71

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Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 47).
Noise is heard, sound cuts in
and out.
R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset or base unit does
not ring.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 39, 42).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 38, 42).
R
When one handset is selected to ring for cellular calls,
other units do not ring. To change the selection, see
page 20.
R
Silent mode is turned on. Turn it off (page 44).
I cannot make local calls with
the handset or base unit using
a cellular line.
R
You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 20).
I cannot make or answer
cellular calls with the handset
or base unit.
R
Depending on the cellular phone’s compatibility, you may
not be able to make or answer cellular calls even if the
cellular phone is connected to the base unit.
R
Make sure that the CELL 1 or CELL 2 indicator lights up
and the cellular phone is connected to the base unit
(page 19).
R
If someone is talking on a cellular call or using the
headset, you cannot use the cellular feature. There can
be only one active Bluetooth connection at a time.
R
The cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
For assistance, please visit http://www.panasonic.com/help
71
Useful Information