Panasonic KXTG9332 Expandable Digital Cordless Ans Sys
Panasonic KXTG9332 - EXPANDABLE DIGITAL CORDLESS ANS SYS Manual
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- Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 1
Operating Instructions Expandable Digital Cordless Answering System Model No. KX-TG9331 KX-TG9341 with 2 Handsets Model No. KX-TG9332 KX-TG9342 with 3 Handsets Model No. KX-TG9333 KX-TG9343 with 4 Handsets Model No. KX-TG9334 KX-TG9344 Model shown is KX-TG9331. This unit is compatible with Caller ID - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 2
Handset locator 43 Useful Information Wall mounting 44 Error messages 46 Troubleshooting 47 FCC and other information 52 Specifications 55 Customer services 56 Warranty 57 Index Index 59 Shared Phonebook Shared phonebook 21 Programming Programmable settings 23 Special instructions for - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 3
Panasonic digital cordless phone. Notable differences between the models KX-TG9331 series Model No. KX-TG9331 KX-TG9332 KX-TG9333 KX-TG9334 Base unit Part No. KX-TG9331 KX-TG9331 KX-TG9331 KX-TG9331 KX-TG9341 series Handset Part No. KX-TGA931 KX-TGA931 KX-TGA931 KX-TGA931 L Model shown is KX - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 4
Introduction Feature differences Model No. KX-TG9331 KX-TG9332 KX-TG9333 KX-TG9334 KX-TG9341 KX-TG9342 KX-TG9343 KX-TG9344 Intercom N ⇔ N*1 r*2 r r r r*2 r r r Making/answering calls with base unit - - - - r r r r *1 Intercom calls can be made between the handsets. *2 Intercom calls can be made - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 5
adaptor is not supplied with KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344, but it is available as an option. *2 See page 6 for replacement battery information. *3 The handset cover comes attached to the handset. 1 2 3 4 5 6 7 8 For assistance, please visit http://www.panasonic.com/help 5 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 6
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. No. Accessory item Order number 1 Headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95 2 T-adaptor KX-J66 3 Battery back-up KX-TCA230 power supply 4 Wall - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 7
or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Never touch the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 8
(other than a cordless type) during an manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 9
facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice before you dispose of, transfer, or return the product. For assistance, please visit http://www.panasonic.com/help 9 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 10
Preparation Controls Base unit ■ KX-TG9331/KX-TG9332/ KX-TG9333/KX-TG9334 A BCD E F ■ KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344 A B C D E F G HIJ GHI J K A Charge {REDIAL} {PAUSE} N {HOLD} O MIC (Microphone) P {SP-PHONE} (Speakerphone) SP-PHONE indicator Q {FLASH} {CALL WAIT} R {MUTE} S {CONF} ( - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 11
By pressing a soft key, you can select the feature shown directly above it on the display. View KCID Phone book L Display Handset display items Item 5 [1] Line in use Meaning Battery level Handset number Someone is using the line. For assistance, please visit http://www.panasonic.com/help 11 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 12
work properly. Charger Available for: KX-TG9332/KX-TG9333/ KX-TG9334/KX-TG9342/ KX-TG9343/KX-TG9344 L Use only the supplied Panasonic AC adaptor PQLV209. B A Hooks jack using a Panasonic T-adaptor (page 6). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 13
If you subscribe to a DSL/ADSL service Please attach a DSL/ADSL filter (contact your DSL/ADSL do not function properly. Preparation - We recommend using the Panasonic rechargeable batteries noted on page 6, 8. 1 Press the notch on the handset cover firmly, and slide it in the direction of the - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 14
finish talking/listening to a message. - the handset beeps while you are engaged in a call or operating the answering system remotely. *1 KX-TG9332/KX-TG9333/ KX-TG9334/KX-TG9342/ KX-TG9343/KX-TG9344 Panasonic Ni-MH battery performance (supplied batteries) Operation In continuous use Not in use - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 15
level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. Symbols used in these operating instructions Symbol {} i "" Meaning The words in the brackets indicate button names/soft - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 16
clip Headset (optional) Connecting a headset to the handset allows for hands-free conversations. We recommend using the Panasonic headset noted on page 6. Switching a call between the headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 17
base unit Available for: KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344 1 {SP-PHONE} 2 Dial the phone number. 3 When the PHONE}. Note: L Use the speakerphone in a quiet environment. L While on a call, you can switch from the base unit to the handset: For assistance, please visit http://www.panasonic - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 18
) 2 When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the base unit Available for: KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344 When a call is being received, the IN USE indicator flashes rapidly. 1 Press {SP-PHONE} when the unit rings. 2 Speak into the MIC - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 19
1 additional minute on hold, the call is disconnected. L If another phone is connected to the same line (page 12), you can also take the call by lifting its handset. L While an outside call is on hold, the IN USE indicator on the base unit Making/Answering Calls flashes. (KX-TG9341/KX-TG9342/ KX - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 20
turned on, the battery operating time is shortened (page 14). Call share This feature allows you to join an existing outside call. Handset To join the conversation, press {C} when the other handset is on an outside call. Base unit Available for: KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344 To join the - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 21
to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: through the phonebook if necessary. 4 {C} For assistance, please visit http://www.panasonic.com/help 21 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 22
max.; page 21). i {Next} 4 Edit the phone number if necessary (32 digits max.). i {Next} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on phonebook, without having to dial manually. 1 During an outside call, you have rotary/pulse service, you need to press - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 23
handset. To access the features, there are 2 methods: - scrolling through the display menus (page 23) - using the direct commands (page 25) L Mainly the direct command method is used in these operating instructions setting Set date & time Talking CallerID Customer support Sub-menu 1 - - - On/Off - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 24
*1 Page 38 39 37 40 40 39 - - 18 32 15 19 - 31 30 30 15 15 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. 24 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 25
edit (Caller ID number auto edit) Customer support Date and time Deregistration Display (Change language) HS registration (Handset registration) Key tone*3 LCD contrast (Display 2min {3}: {0}: Greeting only r 39 r 37 For assistance, please visit http://www.panasonic.com/help 25 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 26
- {1}: {0}: Off {1}: {0}: Off {1}: {0}: Manual - {1}: {0}: Off {1}: {2}: Español System Page setting*1 r 38 another handset. *2 If you subscribe to Caller ID service and want to view the caller's information after lifting up the handset to answer - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 27
*7 Generally, the line mode setting should not be adjusted. If "Line in use" is not displayed when another phone connected to the same line is in use, you need to change the line mode to "A". *8 This feature the date and time first. For assistance, please visit http://www.panasonic.com/help 27 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 28
instructions for programmable settings Block calls (Caller ID subscribers only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. You can store up to 20 phone phone phone phone number i Edit the phone number. i { handset handset - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 29
in addition to of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 1 minute. The following alarm key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 30
, "Base registering" is displayed on all registered handsets. L When you purchase an additional handset, refer to the additional handset's installation manual for registration. Registering a unit Operating additional handsets Additional handsets Up to 6 handsets can be registered to the base unit - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 31
not provide Caller ID service. - "Private caller matches a phone number stored in handsets and base unit announce the caller's name or phone number received from your service phone, the 2nd caller's services. Phonebook name announcement When caller information is received and it matches a phone - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 32
Caller ID Service Ringer ID This feature can is displayed, even if it was viewed or answered using another handset. Editing a caller's phone number before calling back You can edit a phone number in the caller list by removing its area code and/ assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 33
want to edit once again. Caller ID Service 2 {V}/{^}: Select the desired entry. i {Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the desired format. into the phonebook 1 {View CID} For assistance, please visit http://www.panasonic.com/help 33 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 34
. You can answer the call by pressing {C} on the handset. L The base unit user can answer the call by pressing {SP-PHONE}. (KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344) Turning off the call screening feature When the base turned on again. 34 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 35
{■} (STOP) again. Erase currently playing message *1 If pressed within the first 5 seconds of a message, the previous message is played. For assistance, please visit http://www.panasonic.com/help 35 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 36
handset When new messages have been recorded: - "New message" is displayed. - The message indicator on the handset the handset plays back new messages. L If there are no new messages, the handset on the handset. Key back, the handset's voice guidance the phone number is shown in the - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 37
Voice memo Available for: KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344 Recording a voice memo You can , hang up. Voice guidance Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages visit http://www.panasonic.com/help 37 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 38
See the Spanish quick guide for details. Note: Dial your phone number. 2 Let the phone ring 15 times. a touch-tone phone you can enter Call your phone number from a touch-tone phone. When change the number of times the phone rings "Ring count" before the If you call your phone from outside to listen - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 39
flash slowly if there are new-recorded voice mail messages (page 41). 1 {MENU} i {#}{3}{4}{0} 2 {V}/{^}: Select the desired setting. i {Save} i {OFF} Note: L While message alert is on, battery operating time is shortened (page 14). For assistance, please visit http://www.panasonic.com/help 39 - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 40
to see if new voice mail messages have been recorded. Turn this feature off when: - You do not subscribe to voice mail service. - Your service provider/telephone company does not send voice mail tones. - Your phone is connected to a PBX. If you are not sure which setting is required, contact your - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 41
voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually. Voice Mail Service For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 42
while talking on the intercom, you hear 2 tones. - To answer the call with the handset, press {OFF}, then press {C}. - To answer the call with the base unit, press {SP-PHONE} 2 times. (KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344) L When paging unit(s) for an intercom call, the paged unit(s) beeps for - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 43
}. To resume the conference, press {CONF}. Intercom/Locator Answering a transferred call Handset Press {C} to answer the page. Base unit ■ KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344 Press {SP-PHONE} to answer the page. Note for handset and base unit: L After the paging party disconnects, you can talk - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 44
Useful Information Wall mounting Important: L The wall mounting adaptor is not supplied with KX-TG9341/ KX-TG9342/KX-TG9343/ KX-TG9344, but it is available as an option. 3 Insert the hooks on the wall telephone line cord (B). B A Hook 44 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 45
phone plate installed. (120 V AC, 60 Hz) 1 83 mm (31/4 inches) or 102 mm (4 inches) 2 Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B Charger Available for: KX-TG9332/KX-TG9333/ KX-TG9334/KX-TG9342/ KX-TG9343/KX - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 46
message Busy or System is busy. Please try again later. Check tel line Don't use this battery. Error!! Insert battery Invalid No link to base. Reconnect AC adaptor. Phonebook full Store VM access# Cause/solution L The called handset or base unit is in use. L Other units are in use and the system is - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 47
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 48
the base unit (page 30). L Place the handset and the base unit away from other electrical appliances. Battery recharge Problem The handset beeps and/or 7 flashes. I fully charged the batteries, but 7 still flashes or 8 is displayed. I fully charged the batteries, but the operating time seems to be - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 49
list/incoming phone numbers are not edited automatically. Cause/solution L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 50
your service provider/telephone company (page 39). L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. 50 For assistance, please visit http://www.panasonic.com - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 51
-tone phone. L A call is being received. Answer the call and try again later. Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 52
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 53
Section 68.316. When you hold the phone to your ear, noise might be heard in ) when using this phone. Consult with your audiologist using this phone. CAUTION: Any accordance with the instructions, may cause harmful radio/TV technician for help. Some cordless telephones operate at frequencies that may - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 54
, move the cordless telephone further away in conjunction with any other antenna or transmitter. L The handset may be carried and operated with only the specific provided inside the battery compartment or on the bottom of the units. Notice ENERGY STAR As an ENERGY STAR® Participant, Panasonic has - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 55
60 g (0.13 lb.) *1 KX-TG9331/KX-TG9332/ KX-TG9333/KX-TG9334 *2 KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344 *3 KX-TG9332/KX-TG9333/ KX-TG9334/KX-TG9342/ KX-TG9343/KX-TG9344 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 56
Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 57
for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in Limited Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 58
the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 58 For assistance, please visit http://www.panasonic.com - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 59
Index A Additional handset: 30 Alarm: 29 Answering calls: 18 Answering system Call screening: : 26 Rotary/pulse service: 20 S SP-PHONE (Speakerphone): 17 T Talking alarm clock: 29 Talking battery alert: 14 Talking caller ID: 31 Time adjustment: 26 Transferring calls: 42 Troubleshooting: 47 TTY: 6, - Panasonic KXTG9332 | Expandable Digital Cordless Ans Sys - Page 60
Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without
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This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Expandable Digital Cordless
Answering System
Model No.
KX-TG9331
KX-TG9341
with 2 Handsets
Model No.
KX-TG9332
KX-TG9342
with 3 Handsets
Model No.
KX-TG9333
KX-TG9343
with 4 Handsets
Model No.
KX-TG9334
KX-TG9344
Model shown is KX-TG9331.