Panasonic KXTGA242W KXTG2431 User Guide
Panasonic KXTGA242W - 2.4 HS FOR TG2431/2W Manual
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- Panasonic KXTGA242W | KXTG2431 User Guide - Page 1
subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the - Panasonic KXTGA242W | KXTG2431 User Guide - Page 2
Table of Contents Introduction Your phone 4 Accessory information 5 Important safety instructions 6 For best performance 8 Preparation Connections 9 Battery installation 10 Battery charge 11 Battery replacement 12 Controls and displays 13 Controls 13 Display 15 Setting the date and time - Panasonic KXTGA242W | KXTG2431 User Guide - Page 3
unit (KX-TG2432 only) . . . . 54 Error messages 55 Troubleshooting 56 General use 56 Programmable settings 56 Making/answering calls, Intercom . . 57 Phonebook 57 Caller ID 58 Answering system 59 Battery charge 60 Power failure 60 Important information about subscription services 61 FCC - Panasonic KXTGA242W | KXTG2431 User Guide - Page 4
guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Trademarks: openLCR, openLCR.com, and the openLCR logo are the trademarks of openLCR.com, Inc. Your phone KX-TG2431 KX-TG2432 L References in these operating instructions to the "charger" and to the "other handset" are for - Panasonic KXTGA242W | KXTG2431 User Guide - Page 5
/replacement accessories Accessory items Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P105 Headset KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 Battery back-up power supply KX-TCA200 For assistance, please call 1-800-211-PANA (7262). 5 - Panasonic KXTGA242W | KXTG2431 User Guide - Page 6
or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit - Panasonic KXTGA242W | KXTG2431 User Guide - Page 7
(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: L To prevent the risk of fire or electrical shock, do not - Panasonic KXTGA242W | KXTG2431 User Guide - Page 8
noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antenna vertically. L If you use - Panasonic KXTGA242W | KXTG2431 User Guide - Page 9
the AC adaptor cord. Hooks To single-line telephone jack (RJ11C) Telephone line cord To power outlet (120 V AC, 60 Hz) AC adaptor Charger unit (KX-TG2432 only) To power outlet (120 V AC, 60 Hz) AC adaptor Hooks Bottom of the charger Fasten the AC adaptor cord to prevent it from - Panasonic KXTGA242W | KXTG2431 User Guide - Page 10
telephone line or to the same telephone jack using the Panasonic KX-J66 Tadaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the - Panasonic KXTGA242W | KXTG2431 User Guide - Page 11
The CHARGE indicator will remain lit. Base unit CHARGE indicator Charger unit (KX-TG2432 only) Battery strength You can confirm the battery strength on the handset display. Battery icon 5 6 7 8 Battery strength Fully charged Medium Low When flashing: needs to be recharged. Discharged Recharging - Panasonic KXTGA242W | KXTG2431 User Guide - Page 12
needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery. - "Recharge battery" - 7 (flashing) - "Charge for 6h" -8 L Use only the rechargeable Panasonic battery noted on page 5. 1 Press the notch on the cover firmly and slide it - Panasonic KXTGA242W | KXTG2431 User Guide - Page 13
Preparation Controls and displays Controls Base unit A B C DE F G H IJ K L KX-TG2432 KX-TG2431 M N OP QR A {LOCATOR/INTERCOM 1} B {LOCATOR/INTERCOM 2} C {LOCATOR/INTERCOM} D {} (Skip) F Antenna G Speaker H {ERASE} I {GREETING REC} (Recording) J {STOP} K {GREETING CHECK - Panasonic KXTGA242W | KXTG2431 User Guide - Page 14
Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H {PAUSE}{REDIAL} I Ringer indicator Message indicator J Receiver K Display {CLEAR} O {HOLD} {INTERCOM} P Microphone Q Charge contacts Charger unit (KX-TG2432 only) A I J K L B B M N A Charge contacts - Panasonic KXTGA242W | KXTG2431 User Guide - Page 15
here: handset 1)*1 *1 KX-TG2432 only Handset display items Displayed item Meaning J Voice enhancer is on. 5 Battery strength Preparation Soft keys Phone book L Soft key examples: Display function Action Rcvd calls Enters caller list Conf Establishes a conference call*1 *1 KX- - Panasonic KXTGA242W | KXTG2431 User Guide - Page 16
calls are received, Caller ID will automatically adjust the date and time (including daylight saving time). L If you have not set the date and time manually, Caller ID will not adjust the date and time. L You can turn this feature off (page 39). 5 Select "AM" or "PM" by pressing {AM/ PM - Panasonic KXTGA242W | KXTG2431 User Guide - Page 17
the handset on the base unit or charger. Note: L "Line in use" is displayed when someone is talking on the other handset (KX-TG2432 only) or another phone. To adjust the receiver volume 3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly. To use the - Panasonic KXTGA242W | KXTG2431 User Guide - Page 18
Making/Answering Calls To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 Press {REDIAL}. L The last number dialed will be displayed. 2 Press {V} or {^} repeatedly to display the desired number. L - Panasonic KXTGA242W | KXTG2431 User Guide - Page 19
Hold" will be displayed. L To return to the call, press {C} or {s}. KX-TG2432: 1 Press {HOLD} during an outside call. L To transfer the call to : L "Line on hold" will be displayed on the other handset (KX-TG2432 only). L If another phone is connected on the same line (page 10), you can also take the - Panasonic KXTGA242W | KXTG2431 User Guide - Page 20
on the display. Note: L If this feature is turned off manually during a call, it will not be turned on automatically during the same call. L While this feature is turned on, battery operating time will be shortened (page 12). Call share (KX-TG2432 only) When the other handset is on an outside call - Panasonic KXTGA242W | KXTG2431 User Guide - Page 21
users To use Call Waiting, you must subscribe to your telephone company's Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the 2nd call - Panasonic KXTGA242W | KXTG2431 User Guide - Page 22
manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 Press {Phonebook}. Rcvd Kcalls Phone Enter name | KBack NextL 4 Press {Next}. 5 Enter the phone number (max. 32 digits). L If a pause is required - Panasonic KXTGA242W | KXTG2431 User Guide - Page 23
=Scroll list 3 Press {V} or {^} repeatedly to display the desired item. L To exit the phonebook, press {OFF}. 4 Press {C}, {s}, or {Call}. Note: L To view a phone number over 16 digits long, follow steps 1 to 3, then press {Edit} and {Next}. Press {OFF} when finished. To search for a name by initial - Panasonic KXTGA242W | KXTG2431 User Guide - Page 24
feature allows you to dial phone numbers from the phonebook while 20). L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. Copying phonebook items (KX-TG2432 only) You can copy one or all of the - Panasonic KXTGA242W | KXTG2431 User Guide - Page 25
Copying all items 1 Press {MENU}. 2 Scroll to "Copy phonebook" by pressing {V} or {^}, then press {>}. 3 Scroll to "Copy all items" by pressing {V} or {^}, then press {>}. L When all items have been copied, "Complete" will be displayed. L The destination handset display will show "Phonebook - Panasonic KXTGA242W | KXTG2431 User Guide - Page 26
using the handset, you can call back the caller without having to dial the phone number (page 46). L If the unit cannot receive caller information, the ": The caller dialed from an area which does not provide Caller ID service. "Private caller": The caller requested not to send caller information. " - Panasonic KXTGA242W | KXTG2431 User Guide - Page 27
Rcvd Phone Kcalls book L Note: L When the unit has new messages, "New message" will be displayed in place of "missed calls". Caller ID Service Note: phone number. L In some cases, you may have to edit the number before dialing. (For example, you may have to delete "1" and the area code.) L KX - Panasonic KXTGA242W | KXTG2431 User Guide - Page 28
Caller ID Service Editing a caller's phone number before calling back You can edit a phone number in the caller list by removing ON. Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature - Panasonic KXTGA242W | KXTG2431 User Guide - Page 29
that you have no missed calls. 1 Press {V} or {^} to enter the caller list. 2 Press {All erase}. L To cancel erasing, press {No}. 3 Press {Yes}. Caller ID Service For assistance, please call 1-800-211-PANA (7262). 29 - Panasonic KXTGA242W | KXTG2431 User Guide - Page 30
can be made between a handset and the base unit (and between 2 handsets, KX-TG2432 only). Note: L If you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 35). To - Panasonic KXTGA242W | KXTG2431 User Guide - Page 31
Intercom Features For KX-TG2432 users Call the desired unit by selecting the extension number, shown in the upper right of each handset's display. The base unit's extension number - Panasonic KXTGA242W | KXTG2431 User Guide - Page 32
Intercom Features Transferring a call (KXTG2432 only) Outside calls can be transferred from one handset to the other. 1 During an outside call, press {INTERCOM}. L The call will be put on hold. 2 To page the other handset, press {handset[1]} or {handset[2]}. 3 Wait for the paged party to answer. L - Panasonic KXTGA242W | KXTG2431 User Guide - Page 33
Programmable Settings Guide to handset programming For your reference, a chart of . Main menu Message play Ringer setting Date and time*3 Voice enhancer Caller IQ*1 Copy phonebook*4 Customer support Initial setting Sub-menu 1 - Ringer volume Ringer tone Interrupt tone - - View Info.?*2 Get new - Panasonic KXTGA242W | KXTG2431 User Guide - Page 34
*2 "Activate CIQ?" is displayed if you have not subscribed to openLCR service. "Turn CIQ on?" is displayed when Caller IQ is turned off. , you will not need to program the same item using the other handset (KX-TG2432 only). *4 KX-TG2432 only. Note: L To exit programming, press {OFF} at any time - Panasonic KXTGA242W | KXTG2431 User Guide - Page 35
Press {Save}, then press {OFF}. Note: L If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (Tone 1 to 3). If you select a you answer the call. - another person answers the call using another phone connected on the same line. Handset interrupt tone This tone lets you - Panasonic KXTGA242W | KXTG2431 User Guide - Page 36
{V} or {^}, then press {>}. 4 Press {V} or {^} repeatedly to select "On" or "Off". 5 Press {Save}, then press {OFF}. Note: L If you subscribe to Caller ID service and want to view the caller's information on the handset display after lifting up the handset to answer a call, turn off this feature - Panasonic KXTGA242W | KXTG2431 User Guide - Page 37
English. Dialing mode If you cannot make calls, change this setting depending on your telephone line service. "Tone" (default): For tone dial service. "Pulse": For rotary pulse dial service. 1 Press {MENU}. 2 Scroll to "Initial setting" by pressing {V} or {^}, then press {>}. 3 Scroll to "Set tel - Panasonic KXTGA242W | KXTG2431 User Guide - Page 38
unit. Important: L Make sure the base unit is not being used. L Have the handset and base unit near each other when re-registering the handset. L KX-TG2432 only: Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger. If - Panasonic KXTGA242W | KXTG2431 User Guide - Page 39
time manually first (page 16). Customer support The handset can display the Internet address where you can download operating instructions for this product using your computer. 1 Press {MENU}. 2 Scroll to "Customer support" by pressing {V} or {^}, then press {>}. L "www.panasonic.com/support" will - Panasonic KXTGA242W | KXTG2431 User Guide - Page 40
Programmable Settings Programming via direct commands You can also program most features using "direct commands"-special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit's menus. Details of each - Panasonic KXTGA242W | KXTG2431 User Guide - Page 41
step 5 on page 48. {1}: English {2}: Spanish {1}: On {0}: Off {1}: Caller ID[auto] {0}: Manual Go to step 4 on page 39. Page page 38 page 49 page 49 page 48 page 37 page 50 page 39 page 38 *1 KX-TG2432 only. Note: L If you make a mistake or enter the wrong code - Panasonic KXTGA242W | KXTG2431 User Guide - Page 42
a greeting message, a pre-recorded greeting message will be used. Sample greeting message: "This is (your name). We are unable to answer the phone right now. Please leave a message after the beep. Thank you." {GREETING REC} {GREETING CHECK} {STOP} MIC 1 Press {GREETING REC}. L The unit announces - Panasonic KXTGA242W | KXTG2431 User Guide - Page 43
time (page 49). - When the recording time is set to "1min", "2min", or "3min": "Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call." - When the recording time is set to "Greeting only": "Hello, we are not available now. Please - Panasonic KXTGA242W | KXTG2431 User Guide - Page 44
Answering System Features Listening to messages When new messages have been recorded: - The MESSAGE indicator on the base unit will flash. - The message indicator on the handset will flash slowly if the message alert feature is turned on (page 50). The base unit display will show the number of - Panasonic KXTGA242W | KXTG2431 User Guide - Page 45
Note: L Caller information for the erased messages will remain in the caller list. Listening to messages using the handset {MENU} {Select} {OFF} Answering System Features L At the end of the last message, the unit announces "End of final message". Voice guidance If you do not press any buttons - Panasonic KXTGA242W | KXTG2431 User Guide - Page 46
Answering System Features Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to a message. Press {Call} during playback. Note: L To edit the number before calling back, press {Edit} repeatedly to select the - Panasonic KXTGA242W | KXTG2431 User Guide - Page 47
code (page 48). This code must be entered each time you operate the answering system remotely. Using the answering system remotely 1 Dial your phone number from a touch tone phone. L If the ring count is set to "Toll saver" (page 49), the number of rings you hear will indicate whether or not you - Panasonic KXTGA242W | KXTG2431 User Guide - Page 48
answering system is off, you can turn it on remotely. 1 Dial your phone number. 2 Let the phone ring 15 times. L The unit will answer your call with the greeting can leave a message just as any outside caller can. Call your phone number, then press {*} to skip the greeting message and record your - Panasonic KXTGA242W | KXTG2431 User Guide - Page 49
from outside to listen to new messages (page 47), you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1 Press {MENU}. 2 Scroll to "Initial setting" by pressing {V} or {^}, - Panasonic KXTGA242W | KXTG2431 User Guide - Page 50
{Save}, then press {OFF}. Note: L The message indicator will not flash for new messages while the handset is in use. L While message alert is on, battery operating time will be shortened (page 12). 50 For assistance, please call 1-800-211-PANA (7262). - Panasonic KXTGA242W | KXTG2431 User Guide - Page 51
belt clip. To attach the belt clip Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset To remove - Panasonic KXTGA242W | KXTG2431 User Guide - Page 52
Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. 1 Connect the AC adaptor and the telephone line cord. To power outlet Fasten the AC adaptor cord. Hooks 2 Insert the hooks on the wall - Panasonic KXTGA242W | KXTG2431 User Guide - Page 53
Useful Information 3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna. To remove the wall mounting adaptor While pushing down the release levers - Panasonic KXTGA242W | KXTG2431 User Guide - Page 54
Useful Information Charger unit (KX-TG2432 only) The charger can be wall mounted, as shown below. 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the - Panasonic KXTGA242W | KXTG2431 User Guide - Page 55
Information Error messages If the unit detects a problem, one of the following messages will be displayed full No items stored Please lift up and try again. System is busy. Please try again later. *1 KX-TG2432 only Cause & solution L The called handset is in use.*1 L The handset you tried to copy - Panasonic KXTGA242W | KXTG2431 User Guide - Page 56
Troubleshooting General use Problem The unit does not work. The display shows "No link to base. Move closer to base, try again." and an alarm tone sounds. I cannot hear a dial tone. Cause & solution L Make sure that the battery operates properly, contact our service personnel to have the unit - Panasonic KXTGA242W | KXTG2431 User Guide - Page 57
L If "SP-phone" is displayed on the handset, press {C} to switch to the headset. L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called unit is in use. Try again later. Phonebook Problem I cannot - Panasonic KXTGA242W | KXTG2431 User Guide - Page 58
. Caller ID Problem The handset does not display the caller's name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Cause & solution L You have not subscribed to Caller ID service. Contact your - Panasonic KXTGA242W | KXTG2431 User Guide - Page 59
handset automatically exits after 1 minute of inactivity. Answering system Problem I cannot listen to messages from a remote location. The announce the day and time incorrectly. Cause & solution L A touch tone phone is required for remote operation. L Press the remote code correctly and press - Panasonic KXTGA242W | KXTG2431 User Guide - Page 60
may need to be replaced (page 12). If you install a new battery, fully charge it (page 11). L This is normal. L Confirm that the battery is properly installed. L Fully charge the battery (page 11). Power failure Problem The unit will not function. Cause & solution L This product is not designed - Panasonic KXTGA242W | KXTG2431 User Guide - Page 61
to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact your - Panasonic KXTGA242W | KXTG2431 User Guide - Page 62
. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTGA242W | KXTG2431 User Guide - Page 63
option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid and exchange codes as they are placed into service. Failure to upgrade the premises systems or peripheral installed and used in accordance with the instructions, may cause harmful interference to radio - Panasonic KXTGA242W | KXTG2431 User Guide - Page 64
unit for more information. L If you have any questions regarding the openLCR service, visit www.openLCR.com or call openLCR at 1-866-openLCR (1-866-673-6527). L NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC CORPORATION OF NORTH AMERICA IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR - Panasonic KXTGA242W | KXTG2431 User Guide - Page 65
Approx. 107 g (0.24 lb.) Power supply: Ni-MH battery (2.4 V, 830 mAh) Security codes: 1,000,000 Charger unit (KX-TG2432 only) Operating environment: 5 °C - 40 °C (41 to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, - Panasonic KXTGA242W | KXTG2431 User Guide - Page 66
- Panasonic KXTGA242W | KXTG2431 User Guide - Page 67
Instructions) does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic date is required for warranty service. To obtain service in the USA please contact: Panasonic Services Company, Panasonic Plus Department 20421 84th Avenue - Panasonic KXTGA242W | KXTG2431 User Guide - Page 68
period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY - Panasonic KXTGA242W | KXTG2431 User Guide - Page 69
Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only - Panasonic KXTGA242W | KXTG2431 User Guide - Page 70
15 Base unit location: 8 Battery Charge: 11 Installation: 10 number auto edit: 28 Caller ID service: 26 Caller list Calling back: 27 13 Copy phonebook: 24, 25 Customer support: 39 D Date and time: 16 to messages Base unit: 44 Handset: 45 Touch tone phone: 47 M Making calls: 17 Memory capacity: 46 - Panasonic KXTGA242W | KXTG2431 User Guide - Page 71
: 35 Volume: 34 Ringer off: 18, 34 Rotary service, tone dialing: 21 S Safety instructions: 6 Soft keys: 15 SP-phone: 17 T Technical information: 65 Time adjustment: 39 Toll saver: 49 Transferring a call: 32 Troubleshooting Answering system: 59 Battery charge: 60 Caller ID: 58 General use: 56 Making - Panasonic KXTGA242W | KXTG2431 User Guide - Page 72
operation; 1 Visit our website: http://www.panasonic.com/consumersupport 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211- to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
for
customers in the U.S.A. or Puerto Rico.
Charge the battery for 6 hours before initial use.
2.4 GHz Digital Cordless Answering System
Model No.
KX-TG2431
Operating Instructions
2.4 GHz Digital Cordless Answering System
with Dual Handsets
Model No.
KX-TG2432
Model shown is KX-TG2431.