Panasonic KXTGA243W KXTG2420 User Guide
Panasonic KXTGA243W - 2.4G HS FOR TG2420W Manual
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- Panasonic KXTGA243W | KXTG2420 User Guide - Page 1
2.4 GHz Digital Cordless Phone Model No. KX-TG2420 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the - Panasonic KXTGA243W | KXTG2420 User Guide - Page 2
safety instructions 6 Service Using Caller ID service 24 Caller list 25 Viewing the caller list and calling back 25 Editing a caller's phone support 35 Programming via direct commands . . . 36 Direct commands chart 36 Useful Information Wall mounting 38 Error messages 40 Troubleshooting - Panasonic KXTGA243W | KXTG2420 User Guide - Page 3
Warranty 49 Customer services 51 Index Index 52 Table of Contents For assistance, please call 1-800-211-PANA (7262). 3 - Panasonic KXTGA243W | KXTG2420 User Guide - Page 4
the unit) Name and address of dealer Date of purchase Attach your purchase receipt here. Energy Star: As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. 4 For assistance, please - Panasonic KXTGA243W | KXTG2420 User Guide - Page 5
PQLV19Z PQJA10075Z PQKL10067Z1 PQKL10067Z2 HHR-P105 PQYNTG2421WR PQYNTG2432BR PQYNTG2431GR Quantity KX-TG2420W KX-TG2420B 1 1 1 1 1 - - 1 1 1 1 - - 1 - - KX-TG2420G 1 1 - 1 1 - - 1 1 2 3 4 5 Additional/replacement accessories Accessory items Order number Rechargeable - Panasonic KXTGA243W | KXTG2420 User Guide - Page 6
or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit - Panasonic KXTGA243W | KXTG2420 User Guide - Page 7
overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: L To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of - Panasonic KXTGA243W | KXTG2420 User Guide - Page 8
noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antenna vertically. L If you use - Panasonic KXTGA243W | KXTG2420 User Guide - Page 9
connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. For assistance, please call 1-800-211-PANA (7262 - Panasonic KXTGA243W | KXTG2420 User Guide - Page 10
Preparation If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of - Panasonic KXTGA243W | KXTG2420 User Guide - Page 11
Preparation Battery charge Place the handset on the base unit for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and "Charging" will be displayed. L "Charge completed" is displayed when the battery has been fully charged. The CHARGE indicator will remain lit - Panasonic KXTGA243W | KXTG2420 User Guide - Page 12
needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery. - "Recharge battery" - 7 (flashing) - "Charge for 6h" -8 L Use only the rechargeable Panasonic battery noted on page 5. 1 Press the notch on the cover firmly and slide - Panasonic KXTGA243W | KXTG2420 User Guide - Page 13
Controls and displays Controls Base unit A B Preparation C A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} D E For assistance, please call 1-800-211-PANA (7262). 13 - Panasonic KXTGA243W | KXTG2420 User Guide - Page 14
Preparation Handset A B C D E F G A Speaker B Soft key C {C} (TALK) D Navigator key E {s} (SP-PHONE) F {*} (TONE) G {PAUSE}{REDIAL} H Ringer indicator Message indicator I Receiver J Display K {MENU} L {OFF} M {MUTE} {CLEAR} N {HOLD} O Microphone P Charge contacts Using the navigator key The - Panasonic KXTGA243W | KXTG2420 User Guide - Page 15
on how you are using the unit. L When a function does not appear above a soft key, the soft key has no function. Rcvd Kcalls Phone book L Preparation Soft key examples: Display function Action Rcvd calls Enters caller list VM Dials Voice Mail access number Backlit display The handset - Panasonic KXTGA243W | KXTG2420 User Guide - Page 16
talking, press {OFF} or place the handset on the base unit. Note: L "Line in use" is displayed when someone is talking on another phone. To adjust the receiver volume 3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly. To use the speakerphone 1 Lift - Panasonic KXTGA243W | KXTG2420 User Guide - Page 17
To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 Press {REDIAL}. L The last number dialed will be displayed. 2 Press {V} or {^} repeatedly to display the desired number. L - Panasonic KXTGA243W | KXTG2420 User Guide - Page 18
an outside call on hold. Press {HOLD} during an outside call. L "Hold" will be displayed. L To return to the call, press {C} or {s}. Note: L If another phone is connected on the same line (page 9), you can also take the call by lifting its handset. L If a call is kept on hold for more - Panasonic KXTGA243W | KXTG2420 User Guide - Page 19
automatically during a call. You can also turn this feature on or off manually. 1 Press {MENU} during an outside call. 2 Press {2} to select service. For example, if you need to dial the line access number "9" when making outside calls with a PBX: 1 Press {9}. 2 Press {PAUSE}, then dial the phone - Panasonic KXTGA243W | KXTG2420 User Guide - Page 20
users To use Call Waiting, you must subscribe to your telephone company's Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the 2nd call - Panasonic KXTGA243W | KXTG2420 User Guide - Page 21
manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 Press {Phonebook}. Rcvd Kcalls Phone Enter name | KBack NextL 4 Press {Next}. 5 Enter the phone number (max. 32 digits). L If a pause is required - Panasonic KXTGA243W | KXTG2420 User Guide - Page 22
=Scroll list 3 Press {V} or {^} repeatedly to display the desired item. L To exit the phonebook, press {OFF}. 4 Press {C}, {s}, or {Call}. Note: L To view a phone number over 16 digits long, follow steps 1 to 3, then press {Edit} and {Next}. Press {OFF} when finished. To search for a name by initial - Panasonic KXTGA243W | KXTG2420 User Guide - Page 23
Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. pauses after the number and PIN as necessary (page 19). L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily - Panasonic KXTGA243W | KXTG2420 User Guide - Page 24
the oldest. L When Caller ID information is received and it matches a phone number stored in the phonebook: - The stored name will be displayed and ": The caller dialed from an area which does not provide Caller ID service. "Private caller": The caller requested not to send caller information. " - Panasonic KXTGA243W | KXTG2420 User Guide - Page 25
to search from the most recent call, or press {^} to search from the oldest call. L The caller's name and phone number are displayed alternately. Example: SMITH,JACK 3:10P JUN.29 Caller ID Service Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible - Panasonic KXTGA243W | KXTG2420 User Guide - Page 26
Caller ID Service Editing a caller's phone number before calling back You can edit a phone number in the caller list by removing ON. Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature - Panasonic KXTGA243W | KXTG2420 User Guide - Page 27
that you have no missed calls. 1 Press {V} or {^} to enter the caller list. 2 Press {All erase}. L To cancel erasing, press {No}. 3 Press {Yes}. Caller ID Service For assistance, please call 1-800-211-PANA (7262). 27 - Panasonic KXTGA243W | KXTG2420 User Guide - Page 28
been recorded. The default setting is ON. Turn this feature off when: - You do not subscribe to Voice Mail service. - Your telephone company does not send Voice Mail tones. - Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone company. 28 For - Panasonic KXTGA243W | KXTG2420 User Guide - Page 29
will turn on. 2 Follow the pre-recorded instructions. 3 Press {OFF} when finished. Note: service uses Voice Mail tones, the tones will be heard from any phone connected to the same line. If you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually - Panasonic KXTGA243W | KXTG2420 User Guide - Page 30
Programmable Settings Guide to handset programming For your reference, a chart of all the base unit and while off the base unit. Main menu V.M. access Ringer setting Voice enhancer Customer support Initial setting Sub-menu 1 - Ringer volume Ringer tone - - Voice Mail Message alert LCD contrast - Panasonic KXTGA243W | KXTG2420 User Guide - Page 31
not ring. 5 Press {Save}, then press {OFF}. Note: L If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (Tone 1 to 3). If you select a melody, you will the call using another phone connected on the same line. For assistance, please call 1-800-211-PANA (7262). 31 - Panasonic KXTGA243W | KXTG2420 User Guide - Page 32
{V} or {^}, then press {>}. 4 Press {V} or {^} repeatedly to select "On" or "Off". 5 Press {Save}, then press {OFF}. Note: L If you subscribe to Caller ID service and want to view the caller's information on the handset display after lifting up the handset to answer a call, turn off this feature - Panasonic KXTGA243W | KXTG2420 User Guide - Page 33
English. Dialing mode If you cannot make calls, change this setting depending on your telephone line service. "Tone" (default): For tone dial service. "Pulse": For rotary pulse dial service. 1 Press {MENU}. 2 Scroll to "Initial setting" by pressing {V} or {^}, then press {>}. 3 Scroll to "Set tel - Panasonic KXTGA243W | KXTG2420 User Guide - Page 34
Programmable Settings Note: L The setting should stay at 700 ms unless pressing {Flash} fails to pick up the Call Waiting call. L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting. Line mode - Panasonic KXTGA243W | KXTG2420 User Guide - Page 35
can display the Internet address where you can download operating instructions for this product using your computer. 1 Press {MENU}. 2 Scroll to "Customer support" by pressing {V} or {^}, then press {>}. L "www.panasonic.com/support" will be displayed. 3 Press {OFF}. Programmable Settings For - Panasonic KXTGA243W | KXTG2420 User Guide - Page 36
Programmable Settings Programming via direct commands You can also program most features using "direct commands"-special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit's menus. Details of each - Panasonic KXTGA243W | KXTG2420 User Guide - Page 37
Programmable Settings Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. For assistance, please call 1-800-211-PANA (7262). 37 - Panasonic KXTGA243W | KXTG2420 User Guide - Page 38
Useful Information Wall mounting The base unit can be mounted on a wall phone plate. 1 Connect the AC adaptor and the telephone line cord. Fasten the AC adaptor cord. Hooks To power outlet 2 Insert the hooks on the wall - Panasonic KXTGA243W | KXTG2420 User Guide - Page 39
Useful Information 3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna. To remove the wall mounting adaptor While pushing down the release levers - Panasonic KXTGA243W | KXTG2420 User Guide - Page 40
Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Error!! No link to base. Move closer to base, try again. Phonebook - Panasonic KXTGA243W | KXTG2420 User Guide - Page 41
Useful Information Troubleshooting General use Problem The unit does not work. The display shows "No link to base connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate - Panasonic KXTGA243W | KXTG2420 User Guide - Page 42
not dial any numbers before pressing {REDIAL}. L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called handset is in use. Try again later. Phonebook Problem I cannot store an item in the phonebook. While storing an item in the phonebook, the - Panasonic KXTGA243W | KXTG2420 User Guide - Page 43
Problem The handset does not display the caller's name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and - Panasonic KXTGA243W | KXTG2420 User Guide - Page 44
, fully charge it (page 11). L This is normal. L Confirm that the battery is properly installed. L Fully charge the battery (page 11). Power failure Problem The unit will not function. Cause & solution L This product is not designed to make calls in the event of a power failure. We recommend - Panasonic KXTGA243W | KXTG2420 User Guide - Page 45
Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact - Panasonic KXTGA243W | KXTG2420 User Guide - Page 46
. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTGA243W | KXTG2420 User Guide - Page 47
accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there - Panasonic KXTGA243W | KXTG2420 User Guide - Page 48
.) Power supply: Ni-MH battery (2.4 V, 830 mAh) Security codes: 1,000,000 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 48 For assistance, please call 1-800-211-PANA (7262). - Panasonic KXTGA243W | KXTG2420 User Guide - Page 49
Instructions) does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic date is required for warranty service. To obtain service in the USA please contact: Panasonic Services Company, Panasonic Plus Department 20421 84th Avenue - Panasonic KXTGA243W | KXTG2420 User Guide - Page 50
period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY - Panasonic KXTGA243W | KXTG2420 User Guide - Page 51
Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only - Panasonic KXTGA243W | KXTG2420 User Guide - Page 52
Call waiting tone: 20 Chain dial: 23 Clarity booster: 19 Controls: 13 Customer support: 35 D Dialing mode: 33 Display: 15 Display language: 33 E Error 31 Rotary service, tone dialing: 20 S Safety instructions: 6 Soft keys: 15 SP-phone: 16 T Technical information: 48 Troubleshooting Battery charge: - Panasonic KXTGA243W | KXTG2420 User Guide - Page 53
letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These - Panasonic KXTGA243W | KXTG2420 User Guide - Page 54
- Panasonic KXTGA243W | KXTG2420 User Guide - Page 55
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IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions 2 Visit our website: http://www.panasonic.com/ consumersupport 3 Contact us via the web at: http://www.panasonic.com/contactinfo 4 Call us at: 1-800-211-PANA (7262) To order a replacement batteries, 1-800-332
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
for
customers in the U.S.A. or Puerto Rico.
Charge the battery for 6 hours before initial use.
2.4 GHz Digital Cordless Phone
Model No.
KX-TG2420
Operating Instructions