Panasonic KXTS620 One Line Phn W/tam-l

Panasonic KXTS620 - ONE LINE PHN Manual

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  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 1
    Operating Instructions Telephone Answering System Model No. KX-TS620 Model shown is KX-TS620W This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Please read these Operating Instructions before using the unit
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 2
    Waiting Service Users........39 Setting Hold Music to ON/OFF ........39 FLASH Button 40 Setting the Password 41 Call Restriction 42 Answering System Automatic Answering Operation ......43 Setting the Unit to Answer Calls ......43 Listening to Messages 44 Recording Your Telephone Conversation
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 3
    on page 4 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic telephone answering system. We recommend keeping a record of the following information for future reference Serial No. Date of purchase (found on the bottom of the unit) Name and
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 4
    covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 5
    should be kept free from excessive smoke, dust, high temperature and vibration. • The product should not be exposed to direct sunlight. • Do not place heavy objects on top of the product. • When you leave the product unused for a long period of time, unplug the product from the power outlet. • The
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 6
    18, 33) {HOLD/RINGER} (p. 14, 23) {MUTE} (p. 38) {PAUSE} (p. 38) {SP-PHONE/HEADSET} {FLASH} (p. 39, 40) and Indicator (p. 21, 23, 53) {REDIAL} (p. 22) How to select or confirm your menu choices. OK Throughout these Operating Instructions, the navigator key is indicated by the arrows {4}, {3},
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 7
    Preparation {ANSWER ON} (p. 43) {GREETING CHECK} (p. 17) {GREETING REC} (p. 16) {ERASE} (p. 17, 30, 37, 46) {EXIT} (p. 11, 18, 25, 33) {FUNCTION/EDIT} (p. 11, 18, 27) {MESSAGE/2WAY REC} and Indicator (p. 44, 45) {STOP} (p. 16, 45) For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 8
    12:34AM DEC.31 1 missed calls 5 messages 12: AM DEC.31 message When the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off, the display shows the current time and date, the number of new calls and the number of recorded messages. If " " flashes on
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 9
    To Single-Line Telephone Jack (RJ11C) Hook Fasten the AC adaptor cord to prevent it from being disconnected. • USE ONLY WITH Panasonic AC ADAPTOR PQLV205 or PQLV207. • Use only a Panasonic Handset for the KX-TS620W or KX-TS620B. • The AC adaptor must remain connected at all times. (It is normal
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 10
    telephone line cord to the DATA jack. Computer Modem Fax DATA • Make sure the communication device is not in use before using this unit (making calls, storing phone numbers in memory etc.) or the communication device may not operate properly. 10 For assistance, please visit http://www.panasonic
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 11
    /HEADSET indicator light is off. Press {FUNCTION/EDIT}. * Save phonebook ?. . To store names and phone numbers in memory Save M1,M2,M3 ? (p. 31, 36). Program ? Set answering ?. . . To program answering system functions (p. 18). Set clock To adjust the time and date (p. 12). Change
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 12
    Time/Day Stamp: During playback, a synthesized voice will announce the time and day that each message was recorded. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET 24-hour clock • Each time you press {#}, the selection will change on the display. 8
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 13
    mode any time by pressing {EXIT}. Dialing Mode If you have touch tone service, set to Tone. If rotary or pulse service is used, set to Pulse. Your phone default setting is Tone. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 14
    same Format as the Edited Number. s After the call is ended, the telephone number of the caller, when reviewed from the Caller list, will be displayed in the same Format as the Edited Number. For example, you can use this feature to set the unit to ignore the area code of callers in
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 15
    this feature, the unit's date and time setting will be automatically adjusted when caller information is received. You can set the auto time adjustment by programming. Your phone default setting is ON. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 16
    ). Greeting record • The display will show the recording time. -3 • If you record for over 1 minute, the unit will automatically stop recording. 4 When finished, press {STOP}. • To change the message, start again from step 1. 16 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 17
    Answering System Greeting message sample "Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you." • If the unit starts to ring while recording a greeting message, press {SP-PHONE/ HEADSET} or lift the handset off the unit to answer
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 18
    Answering System Programming Summary for the Answering System You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 19
    Rings You can select the number of times the unit rings before the answering system answers a call, from "2" to "7" or "Toll saver*". Your phone default setting is "4". Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 20
    the Answering System Caller's Recording Time You can select "1 minute", "2 minutes", "3 minutes" or "Greeting only" for the caller's recording time. Your phone default setting is "3 minutes". Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 21
    answers, talk into the MIC (microphone). 3 To hang up, press {SP-PHONE/HEADSET}. • The indicator light goes out. • After a few seconds, the display will change. During speakerphone operation speakerphone, press {SP-PHONE/HEADSET}. For assistance, please visit http://www.panasonic.com/phonehelp 21
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 22
    Answering Calls To redial the last number dialed Using the handset: Lift the handset press {REDIAL}. OR Press {REDIAL} Lift the handset. Using the speakerphone: Press {SP-PHONE/HEADSET} press {REDIAL}. OR Press {REDIAL} press {SP-PHONE/HEADSET , please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 23
    "Incoming call" is displayed. You can answer a call by simply lifting the handset. If you subscribe to a Caller ID service, the calling party's information will be displayed when the unit is ringing (p. 24). Using the speakerphone 1 Press {SP-PHONE/HEADSET}. • The indicator lights. 2 Talk into the
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 24
    service offered by your telephone company. If you subscribe to a Caller ID service, the calling party's information will be displayed when the unit is ringing. The unit can record information of up to 50 incoming calls, including the time phone number when the unit is ringing.* • After you answer
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 25
    Caller ID Service Viewing the Caller List If you have received 10 missed calls, the number of missed calls will be displayed as shown, while the unit is not in use. 12:34AM MAY.21 1 missed calls message To Caller List is empty. For assistance, please visit http://www.panasonic.com/phonehelp 25
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 26
    (2) is displayed after the number, the whole phone number has not been shown. Press {:} or {9} to see the remaining numbers or to return to the previous display. Each time you press {:} or {9}, the display will change alternately. 26 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 27
    can continue with calling back or storing procedures. To call back, lift the handset or press {SP-PHONE/HEADSET}. To store the number in the Phonebook memory, follow steps 4 to 5 on page 28 to complete the operation. To store the number in the Direct Dial memory, follow steps 4 to 6 on page 29 to
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 28
    Caller ID Service Storing Caller List Information in the Phonebook You can store numbers that are in the Caller List in the Phonebook. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press {4} or {3} to enter the Caller
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 29
    Caller ID Service Storing Caller List Information in the Direct Dial memory You can store numbers in the Caller List to the Direct Dial memory ({M1}, {M2} and {M3}). Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 30
    Service Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. To erase a specific that " missed call" panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 31
    AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press { press and hold {ERASE}. • If you want to change the storing name, press {3} to reach the desired display exit the programming mode any time by pressing {EXIT}. • If a pause is panasonic.com/phonehelp 31
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 32
    Press {6} three times, then press {9}. 3 Press {6} once, then press {9} twice. 4 Press {5} four times, press {6} three times, then press {9}. 5 Press {6} twice, press {3} twice, then press {7} four times. T To Tom Tom Jo Tom Jones 32 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 33
    can exit the Phonebook list any time by pressing {EXIT}. • You can also dial the stored number as follows: 1. Lift the handset or press {SP-PHONE/HEADSET}. 2. Find the desired item (above steps 1 and 2). 3. Press {OK} (Send key). For assistance, please visit http://www.panasonic.com/phonehelp 33
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 34
    manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the Phonebook, then manually The phone number service, you need to press {£} (TONE) before pressing {:} or {9} in step 1 to change
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 35
    PHONE/HEADSET indicator light is off. 1 1 Press {:} or {9} to enter the Press {:} or {9} to enter the Phonebook. Phonebook. 2 2 Scroll to the Phonebook item you Scroll to the Phonebook item that want to change you do not need to change the name, go to step mode any time by pressing
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 36
    is connected and the SP-PHONE/HEADSET indicator light is off. hold {ERASE}. • If you want to change the storing name, press {3} to reach feature (p. 42), you cannot store a phone number in the Direct Dial memory ({M1}, {M2} or {M3}). If the Direct Dial button selected manually panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 37
    {M3}). • The stored number is displayed. 2 Lift the handset or press {SP-PHONE/HEADSET}. • When you press the Direct Dial buttons continuously, confirm that the first dialing out even if the Call Restriction feature (p. 42) is set. For assistance, please visit http://www.panasonic.com/phonehelp 37
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 38
    } {MUTE} Temporary Tone Dialing (For Rotary or Pulse Service Users) Press {£} (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 39
    can answer the second call. • To return to the first caller, press {FLASH} again. • The call waiting service cannot be used when a parallel connected telephone is in use. • If this function does not operate properly, consult your telephone company for details. Visual Call Waiting Caller ID Feature
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 40
    features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone and the SP-PHONE/HEADSET indicator light is off. 4 Select the desired time by pressing {4}
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 41
    Features Setting the Password You can change the password for the call restriction. The default password is "1111". To set the password Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET can exit the programming mode any time by pressing {EXIT}. 5
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 42
    feature the SP-PHONE/HEADSET indicator light is off. 1 Press {FUNCTION/EDIT}. 2 Scroll to "Program ?" by pressing {4} or {3} and press {OK} (Yes key). 3 Scroll to "Call restrict ?" by pressing {4} or {3}. Call restrict ?  [OK]= Yes If you changed panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 43
    . Setting the Unit to Answer Calls MESSAGE Indicator {ANSWER ON} {SP-PHONE/HEADSET} Press {ANSWER ON} to turn on the answering system. • The MESSAGE indicator lights and the unit announces "Answer set" and the current day and time. • The unit will announce the remaining recording time if it is less
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 44
    Listening to Messages You can see the total number of recorded messages on the display. If the MESSAGE indicator flashes (only when the Answering System is ON), new messages have been recorded. To play back messages, press {MESSAGE/2WAY REC}. When you have new messages: The unit announces the
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 45
    {MESSAGE/2WAY REC} or {STOP}. • The MESSAGE indicator flashes (only when the Answering System is ON). • When you record your 2-way telephone conversation, you should inform the other party that the conversation is being recorded. For assistance, please visit http://www.panasonic.com/phonehelp 45
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 46
    cannot be recorded when: - "Memory full" is heard. - "Message full" is displayed. - The MESSAGE indicator flashes rapidly (only when the Answering System is on). Erase some, or all, of the messages. We recommend you erase unnecessary messages after each playback. Erasing a specific message Press
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 47
    Answering System Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 49). • To skip the voice menu and operate the unit directly, see page 50. Summary of remote operation Call
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 48
    Answering System Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00-99). Your phone PHONE/HEADSET indicator light is off. 1 Press {FUNCTION/EDIT}. 2 Scroll to "Set answering mode any time by pressing
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 49
    Answering System Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press {1}. Press 2 for other functions. Press {2}. Press 1 to play back new messages. Press {1}. Press 2 for other functions. Press {2}. Press 1 to record recording time panasonic.com/phonehelp 49
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 50
    end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK ALL MESSAGES PLAYBACK REPEAT (During playback) SKIP (During playback) STOP (During playback) GREETING MESSAGE RECORDING ERASING A SPECIFIC MESSAGE (During playback) ERASING ALL MESSAGES ANSWERING SYSTEM OFF • Only new
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 51
    the answering system using a rotary or pulse service telephone, you cannot enter the remote code for other options. Skipping the greeting message After calling your unit, press {£} (TONE) during the greeting message. • The unit skips the rest of the greeting message and you can start recording your
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 52
    mounting adaptor, and push it in the direction of the arrow. • "UP WALL" should be facing upward. To power Outlet 3 Drive screws (not included) into the wall using the wall template below. Connect the telephone line cord. Mount the unit, and slide it down. Screws 8.3 cm (3 9/32") To Single-Line
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 53
    Useful Information Optional Headset Plugging the optional headset into the unit allows a hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95 or KX-TCA98. To order, call the accessories telephone number on page 3.
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 54
    numbers (#). • If "Phonebook full" is displayed, erase other stored items from the Phonebook memory (p. 35). • To answer the call, lift the handset or press {SP-PHONE/HEADSET}. Start again from the beginning after hanging up. 54 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 55
    . Press each button firmly. • The answering system is off. Turn it on (p. 51). You cannot operate the • Someone is operating the answering system. answering system. • The unit is recording a message. To answer the call, lift the handset or press {SP-PHONE/HEADSET}. Caller ID information is not
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 56
    : Tone (DTMF)/Pulse Operating Environment: 5°C - 40°C (41°F - 104°F) • Specifications are subject to change without notice. • The illustrations used in these operating instructions may differ slightly from the actual product. 56 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 57
    may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 58
    If there is any trouble-disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 59
    : 22 Remote Code: 48 Remote Operation: 47 Ringer Volume: 14 Rotary Service, Tone Dialing: 38 S Safety Instructions: 4 Specifications: 56 T Time and Date: 12 Time Adjustment: 15 Troubleshooting: 54 W Wall Mounting: 52 Warranty: 60 For assistance, please visit http://www.panasonic.com/phonehelp 59
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 60
    the USA please contact: Panasonic Services Company, Panasonic Plus Department 20421 84th Avenue South Kent, WA 98032 Tel: 1-800-833-9626 Fax: 1-800-237-9080 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 61
    . If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the address listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 62
    1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 63
    For assistance, please visit http://www.panasonic.com/phonehelp 63
  • Panasonic KXTS620 | One Line Phn W/tam-l - Page 64
    or regional sales office. These locations do not repair consumer products. If you need to assistance with the setup or operation, please call 1-800-211-PANA(7262) For hearing or speech impaired TTY users, TTY : 1-877-833-8855 Copyright: This material is copyrighted by Panasonic Communications
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For assistance, please visit http://www.panasonic.com/phonehelp
Operating Instructions
Telephone Answering System
Model No.
KX-TS620
This unit is compatible with Caller ID. To use this feature, you must subscribe to the
appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save for future
reference.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
Model shown is KX-TS620W