Panasonic KXTVA50 KXTVA200 User Guide

Panasonic KXTVA50 - VOICE PROCESS SYSTEM Manual

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  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 1
    Voice Processing System Subscriber's Manual KX-TVA50 Model KX-TVA200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this manual for future use. KX-TVA50/KX-TVA200: Version 1.0
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 2
    Thank you for purchasing the Panasonic Voice Processing System KX-TVA50/KXTVA200. We are confident that this product will provide you with many years of dependable service. This Subscriber's Manual is designed to help you configure your mailbox, use common voice mail features, and introduce you to
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 3
    Tutorial (Easy Mailbox Configuration 12 2.3 Changing or Deleting Your Personal Greeting Messages 15 2.4 Changing or Deleting Your Password 17 2.5 Changing or Deleting Your Subscriber Name 18 2.6 Common Service Commands and Navigation Commands.......... 19 3 Message Playback and Related Features
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 4
    Subscriber's Manual 5.9 E-mail Integration (Message Notification by E-mail 50 Service Setting .... 83 6.7 Delivering Messages 85 6.8 Changing the System Manager's Password 87 7 Message Manager's Guide 88 7.1 Logging in to the Message Manager's Mailbox 88 7.2 Managing the General Delivery Mailbox
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 5
    Subscriber's Manual 7.6 Recording Messages 97 7.7 Remote Call Forwarding Set 100 7.8 Setting the Timed Reminder 102 7.9 List of Prompts for Voice Mail and AA Service 103 Appendix 106 A1 Quick Reference 106 A2 KX-TDA and KX-TAW Series Feature Programming for DPT Integration 110 A2.1 Live
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 6
    Subscriber's Manual A3.14 Live Call Screening Password Control 144 A3.15 Two-way Recording into Mailbox 145 A3.16 Two-way Transfer into Mailbox 146 A3.17 A Restriction on TWR/TWT Activation (KX-TD500 Only 147 A4 Training the Subscriber 148 A5 Using VM Menu 149 Glossary 153 Index 165 6
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 7
    Panasonic Voice Processing System (VPS) is a powerful tool that will help you manage your voice communications and thereby increase your productivity. As a subscriber (the owner of a VPS mailbox), you can: a) Send a message to one or more people inside or outside your office. b) Transfer messages
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 8
    using any other Subscriber Services. These settings identify you as the owner of your mailbox, and are described in "Section 2 Logging in to and Configuring Your Mailbox". a) Password b) Subscriber's Name c) No Answer Greeting Your VPS may be programmed to initiate a "Subscriber Tutorial" the first
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 9
    guide you through the mailbox configuration process. Subscriber's Manual 9
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 10
    commands or your mailbox number. This feature is not available with certain PBXs and may be disabled by the System Administrator or System Manager for your mailbox. b) Manual Log-in: You need to enter the Voice Mail Service Command [#6] followed by [ ] and your mailbox number. Manual Log-in is
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 11
    messages, press the appropriate button. • If the Subscriber Tutorial is enabled for your mailbox, VPS prompts will guide you through the mailbox configuration process the first time you log in to your mailbox (see 2.2 Subscriber Tutorial (Easy Mailbox Configuration)). Subscriber's Manual 11
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 12
    Subscriber's Manual 2.2 Subscriber Tutorial (Easy Mailbox Configuration) Your VPS may be programmed to present a "Subscriber Tutorial" to you the first time you log in to your mailbox. If the Subscriber Tutorial is enabled, VPS prompts will guide you through the mailbox configuration process.
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    , "Welcome to the Panasonic Voice Mail System. This is the Subscriber Tutorial service.". • If the tutorial does not begin, it may be disabled for your mailbox. For more information, consult your System Administrator or System Manager. 3. Continue from "Setting Your Password for the First Time
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 14
    Subscriber's Manual Recording Your Greeting Messages The VPS will prompt you to record your No Answer greeting message. If you do not record a greeting message, a prerecorded greeting message will be used. Other greeting messages can be recorded manually later. For details, see 2.3 Changing or
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 15
    Greeting Messages. Subscriber's Manual 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. mailbox. • The maximum length of each greeting message is 1 minute by default. 6. 1 to end recording. 7. Follow the prompts as necessary, or continue from step 8. • 1 to review
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 16
    Subscriber's Manual • 4 to add to the greeting message you just recorded. • to delete the is played instead of all your other greetings until it is deleted. Each time you log in to your mailbox, the VPS will ask you if you want to turn off (delete) your Temporary Personal Greeting. Make sure
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 17
    . If you forget your password, have your System Administrator or System Manager clear your password. You may then set a new one. Subscriber's Manual 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. 2. 3 2 1 3. Enter the desired password, then press # . • Press only
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 18
    few letters of your first or last name (Dialing by Name feature). After entering the first few letters of your name, the VPS will announce the names of VPS subscribers whose names share those same letters, and the caller can select your name. 1. Log in to your mailbox. • See 2.1 Logging in to Your
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    commands can be used to help you navigate through VPS menus. # 6 Activates Voice Mail Service. You can record a message for another subscriber by entering his Takes you back to the previous menu. or her mailbox number 0 when guided. You can also Repeats the current menu. log in to your
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 20
    Subscriber's Manual Section 3 Message Playback and Related Features 3.1 Playing Messages Callers and other subscribers can leave messages for you, and you can play them back later after you have logged in to your mailbox. Messages in your mailbox are divided into 3 types: a) New Messages: Messages
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    Subscriber's Manual Key 1 Feature Repeat the message Message Type New Old Deleted 11 - 5* Rewind (during playback only) 6* Fast-forward, skip envelope (during playback only) 7 Transfer this message - 8 9* 9 0* Adjust playback volume (during playback only) Adjust playback speed (
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 22
    Subscriber's Manual Note • • • • • VPS programming determines if the message envelope is played before each message, after each message, or only when you press [2] [3]. For more information, consult your System Administrator or System Manager. The VPS will automatically delete both new and old
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    the PBX and VPS, however, this feature is not available with certain PBXs and may be disabled by the System Administrator or System Manager for your mailbox. Replying by leaving a message in the caller's mailbox is possible only if the caller is another subscriber (i.e., the person must have his or
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    8. Enter the desired delivery time, then # . For example: • To enter 5:00, press [5] [#]. • To enter 5:15, press [5] [1] [5] [#]. 2 to continue. 15. Go on-hook. Note • • Auto Receipt is not enabled by default. For more information, consult your System Administrator or System Manager. New urgent
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    3.3 Transferring Messages Subscriber's Manual Specifying the Recipients by Number You can transfer (forward) messages in your mailbox to other subscribers. However, please note that you cannot transfer receipt messages, or messages that were specified by the sender as "private". When transferring
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    Subscriber's Manual • Only new and old messages can be transferred. To transfer a deleted message, recover the message first (see 3 to repeat the current name. 6. Enter one of the following: 1 to transfer the message without recording your comments (continue from step 10). 2 to record your
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    Log-in and Toll Saver). This feature is not available with certain PBXs and may be disabled by the System Administrator or System Manager for your mailbox. b) Manual Log-in: You need to enter the Voice Mail Service Command [#6] followed by [ ] and your mailbox number. Manual Log-in is necessary when
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 28
    Subscriber's Manual 3. and your mailbox number. 4. Password # • You can skip this step if your mailbox has no password. 5. 1 to play back new messages. 6. Follow the prompts or select one of the following as necessary. # 8 to call an extension. # 8 0 to call the operator. 7. # 9 when finished.
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    can be sent using one of the following features: a) Message Delivery: Sending a message to other subscribers (see 4.2 Message Delivery). b) External Message Delivery: Sending a message to parties that do not have VPS mailboxes, i.e., PBX extension users and outside parties (see 4.3 External Message
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    c) Enter a Mailbox Group number (these must be created by the System Administrator or System Manager; For more information, consult your System Administrator or System Manager). To specify the recipients by name: a) Enter the first few letters of the subscriber's name (Dialing by Name feature). Once
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 31
    Subscriber's Manual Recording Your Message 1. 1 to record your message. • Press [2] to add another recipient (continue from "Specifying the Recipients by Number" or "Specifying the Recipients by Name (Dialing by Name)"). • Press [3] to review the recipients. 2. Speak after the tone. • You can pause
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    Subscriber's Manual 4.3 External Message Delivery Sending an External Delivery Message You can send messages to outside parties and to PBX extension users who do not have their own VPS mailboxes. After you record your message, the VPS will dial the appropriate telephone numbers and/or extension
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    Subscriber's Manual • Press [#] if you do not want to set a password. 6. State the recipient's name after the tone. 7. 1 to end recording. 8. # for immediate delivery, then continue from "Recording Your Message". • To set message delivery time, continue from "Setting Message Delivery Time".
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    Subscriber's Manual • If your PBX uses PRI lines, you may need to enter [#] at the end of outside telephone numbers. For more information, consult your System Administrator. • Auto Receipt is not enabled by default. For more information, consult your System Administrator or System Manager. 34
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 35
    an incorrect password 3 times, the VPS will announce the following information if it has been programmed. This information can help the recipient track down the message or message sender (you). - Company name - Callback telephone number - Your subscriber name The VPS may be able to guide recipients
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    Subscriber's Manual Section 5 Other Features 5.1 Call Transfer When a call reaches your extension via the Automated Attendant service, normally your extension will ring and you can answer the call. If you use the Call Transfer feature, however, the VPS can handle the call in a number of ways. The
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 37
    Access. 5 for Transfer to Mailbox. 6 for Transfer to Custom Service. 7 for Disable all Transfer. 4. Follow the prompts as necessary. • The prompts heard will vary depending on the feature you set in step 3. 5. Go on-hook. Note • Intercom Paging is only available with Panasonic KX-T series PBXs
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    option. Leaving a Message: The VPS will transfer the caller to your mailbox where he or she can leave a message for you. Transfer to Covering Extension: The VPS will transfer the caller to your Covering Extension (see 5.3 Assigning Your Covering Extension). If you have not assigned your Covering
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 39
    When Call Blocking is enabled, blocked calls are treated by Incomplete Call Handling for no answer calls. Intercom Paging is only available with Panasonic KX-T series PBXs using Subscriber's Manual APT or DPT Integration. For more information, consult your System Administrator or System Manager. 39
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 40
    Subscriber's Manual 5.3 Assigning Your Covering Extension A Covering Extension is an extension that receives your calls instead of you. Your calls can be transferred to your Covering Extension in 2 ways: a) By the Incomplete Call Handling Feature: When the Incomplete Call Handling feature handles
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 41
    Mailbox Subscriber's Manual Recording Questions An interview mailbox is a mailbox designed to ask questions to callers and record their answers. If you have an interview mailbox (not all subscribers You can even ask your System Administrator to create a Custom Service, for example, to record
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    Subscriber's Manual • Enter the question number and [#], then repeat this step. 4. Enter the answer length (1-60) in seconds. 5. Continue from step 3, or go on- hook if finished. Deleting Questions 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. 2. 6 1 3 3. 1 to
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 43
    is used when: a) Calls are directed to your mailbox by the "Leaving a Message" setting of the Incomplete Call Handling feature (see 5.2 Incomplete Call Handling). b) Your extension is a Logical Extension (i.e., your mailbox receives your calls automatically, perhaps because you do not have your
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 44
    4.2 Message Delivery). You can create and edit 4 Personal Group Distribution Lists, and these lists can only be used by you. You can assign 40 group members (subscribers) to each list and record a name for each group (for example, "Sales Team", "Department Heads", etc.). 1. Log in to your mailbox
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    Go on-hook. Note • The System Administrator can create "Mailbox Groups", which are similar to Personal Group Distribution Lists except they can be used by other subscribers. For more information, consult your System Administrator or System Manager. Changing Personal Group Distribution List Names
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 46
    Subscriber's Manual 5.7 External Message Delivery Lists Creating or Adding to an External Message Delivery List Your External Message Delivery Lists allow you to send messages to several outside parties and PBX extension users who do not have their own VPS mailboxes at once (see 4.3 External
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    5. 2 to end. 12. Go on-hook. Deleting Members from an External Message Delivery List 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. 2. 6 2 2 3. 1 for list number 1. 2 for list member. • Repeat this step to delete other members. 7. Go on-hook. Subscriber's Manual 47
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 48
    messages is only available with Panasonic KX-TDA series PBXs using DPT Integration. For more information, consult your System Administrator or System Manager. Turning Device Notification On/Off 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. 2. 5 2 3. Enter the desired
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    Subscriber's Manual 6. Go on-hook. Changing Device Numbers 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox extension number, simply enter the extension number then continue from step 7. 6. Enter the outside telephone number (including area code feature may be disabled for your mailbox
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    Subscriber's Manual 5.9 E-mail Integration (Message Notification by E-mail) When you receive new messages in your mailbox, you can receive notification by email. The recorded message can also be added to the e-mail as an attachment. Consult your System Administrator for more information. 50
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    5.10 Personal Greeting for Caller ID Subscriber's Manual Recording a Personalized Greeting for the First feature is not available with certain PBXs and may be disabled by the System Administrator or System Manager for your mailbox. 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox
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    Subscriber's Manual • See 2.1 Logging in to Your Mailbox code) System Administrator or System Manager. This feature is only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager. 1. Log in to your mailbox
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    assigned for this feature are referred to as "Caller ID numbers". This feature is not available with certain PBXs and may be disabled by the System Administrator or System Manager for your mailbox. 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. 2. 3 5 1 3. Enter
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    feature is controlled by the System Administrator or System Manager. In order for this feature to function properly, your PBX must be able to receive Caller ID information. For more information, consult your System Administrator or System Manager. This feature is only available with Panasonic KX
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    your System Administrator or System Manager. This feature is only available with Panasonic proprietary telephones and portable stations. To use Hands-free Mode, your telephone must have a speaker. For more information about this feature, refer to the User Manual of your PBX. Subscriber's Manual 55
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    Panasonic KXTDA/KX-TAW series PBXs using DPT Integration. For more information, consult your System Administrator or System Manager. • These features is only available with Panasonic proprietary telephones and portable stations. • For more information about these features, refer to the User Manual
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 57
    Subscriber's Manual 5.14 Remote Call Forwarding You can program the VPS to forward your calls to another extension or to an outside telephone (if authorized). You can do this even when you are away from the office. This feature is not available with certain PBXs and may be disabled by the System
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    party's telephone number (including area code if needed, 24 digits max.). 8. 2 to accept. 9. Go on-hook. Note • • This feature is only available with Panasonic KX-T series PBXs using DPT Integration. For more information, consult your System Administrator or System Manager. The number of digits
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    code if needed. 5. 2 to accept. 6. Go on-hook. Canceling Telephone Numbers for Call Transfer to Outside Line 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. 2. 4 6 3 3. Go on-hook. Note • • This feature must be enabled for your mailbox by the System Administrator
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 60
    and Toll Saver are only available with Panasonic KX-T series PBXs using APT or DPT Integration. For more information, consult your System Administrator or System Manager. The System Administrator or the System Manager must enable Automatic Log-in and Toll Saver for your mailbox before it can be used
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    number you specify when creating the custom service. This feature must be enabled for your mailbox by the System Administrator or System Manager. Transfer to Custom Service: The VPS will transfer the caller to the Custom Service you specify here. Voice Mail Service: The VPS will prompt the caller to
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    to transfer to a Custom Service, then enter the desired Custom Service number. 5 to activate Voice Mail Service. 6 to activate Automated Attendant Service (Call Transfer Service). 7 to activate paging. 8 to repeat the greeting. To Select the No DTMF Input Operation 1. Log in to your mailbox. • See
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    . Note • • • • The System Administrator or the System Manager must enable Transfer to Outside for your mailbox before it can be used. The Transfer to Outside option can be used a maximum of 4 times in your Personal Custom Service. Intercom Paging is only available with Panasonic KX-T series PBXs
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    available if the VPS is programmed to use 24-hour time. 6. 1 to set once. 2 to set daily. 7. 2 to accept. 8. Go on-hook. Note • This feature is only available with Panasonic KX-TDA series PBXs using DPT Integration. For more information, consult your System Administrator or System Manager. 64
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 65
    "Bookmark". A Bookmark lets you easily resume playback from a specific point in a specific message later. You can set one Bookmark for each message in your mailbox; if you set a new Bookmark, the old one is deleted. To Set the Bookmark press [2] [4] while listening to a message. To Start Playback at
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 66
    Subscriber's Manual 5.20 Recovering Deleted Messages You can delete messages in your mailbox (see 3.1 Playing Messages). Once a message has been deleted, it is retained until the end of the next day, then it will be permanently deleted. Deleted
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    time that remains when you hear the Mailbox Capacity Warning depends on how your mailbox is configured. This feature may be disabled by the System Administrator or System Manager for your mailbox. For more information, consult your System Administrator or System Manager. Subscriber's Manual 67
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    on the mailbox number length specified in System Programming. - The System Manager's password can be assigned by the System Administrator using KX-TVA Maintenance Console or by the System Manager using his or her extension telephone (see 6.8 Changing the System Manager's Password). Note • • Before
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 69
    Manual Log-in 1. Go off-hook. 2. Enter the extension number of the VPS. 3. # 6 4. and your mailbox number. • The System Manager's mailbox number is 99, 999, 9999 or 99999. 5. Password # Note • For more information on logging in, see 2.1 Logging in to Your Mailbox. Subscriber's Manual 69
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    Subscriber's Manual 6.2 Setting Up Mailboxes The System Manager's primary function is to create mailboxes for new subscribers and to maintain system organization by deleting unneeded passwords and mailboxes. Note • If the VPS is being programmed via KX-TVA Maintenance Console, the System Manager
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    Service Number Subscriber's Manual 1. 1 to change the current setting. 2. Enter the Class of Service Number (1-62). 3. 2 to accept. f) Interview Mailbox Number 1. 1 to change the current setting. 2. Enter the Interview Mailbox Number. 3. 2 to accept. g) All Calls Transfer Mailbox Message Delivery 1.
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    the mailbox number. 4. 1 to delete the password. Note • • The password for System Manager cannot be deleted here. The System Administrator needs to reset their password using KX-TVA Maintenance Console. After the password is reset, the conditions will be as follows:
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    If the System Administrator has set "Default Password For New Mailbox" to "Enable", the password will be set to the default password. If set to "Disable", the mailbox will have no password. Subscriber's Manual 73
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    Subscriber's Manual 6.3 Setting Class of Service (COS) Parameters A Class of Service (COS) defines the set of VPS services available to the mailboxes assigned to it. There are 64 Classes of Service; they can be assigned to mailboxes by the System Administrator using KX-TVA Maintenance Console or by
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    being programmed via KX-TVA Maintenance Console, the System Manager cannot set COS parameters. The VPS will announce, "Sorry, this function is not available". Subscriber's Manual 1. Log in to the Main Menu. • See 6.1 Logging in to the System Manager's Mailbox. 2. 4 2 3. Enter the Class of Service
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    Subscriber's Manual then continue from "Message Length". 2. Enter the retention time (a maximum 2. Press [1] to [10] (KX-TVA200) or press [1] to [3] (KX-TVA50) to change the desired mode. KX-TVA200 Mailbox Capacity Maximum Message Time 1 for System 1 Prompt. 2 for System 2 Prompt. 1. 1 to change
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    Subscriber's Manual 3. 3 to accept. Play System Prompt after Personal Greeting Delete Message Confirmation 1. 1 to change the current setting (enable or disable). 2. 2 to accept number (1-33). 3. 2 to accept. • If set to "33 (Group 33)", the Intercom Paging feature is activated for all groups. 77
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    of Message Announcement 1. 1 for Subscriber Service. 2 for Receiving Message. 3 for None. 4 to accept the current setting, then continue from "Mailbox Capacity Warning". 2. 4 to accept. 1. 1 to change the current setting (enable or disable). 2. 2 to accept. Call Transfer to Outside 1. 1 to change
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    Subscriber Tutorial Subscriber's Manual First Playback Urgent Messages 1. 1 to change the current setting (enable or disable). 2. 2 to accept. 1. 1 to change the current setting (enable or disable). 2. 2 to accept. Notify of Transfer 1. 1 to change the current setting (enable or disable). 2. 2
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    time. Note • The System Manager cannot set the system clock while: - the VPS is being programmed via KX-TVA Maintenance Console. - the Message Manager is setting the system clock, recording Voice Labels and System Caller Names, or customizing the Message Manager's Mailbox. The VPS will announce
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    . Note • If the VPS is being programmed via KX-TVA Maintenance Console, the System Manager cannot change the Service Mode. The VPS will announce, "Sorry, this function is not available". Assigning the Service Mode There are following Service Modes available: • Automatic Mode: Incoming calls
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    . • See 6.1 Logging in to the System Manager's Mailbox. 2. 4 4 3. Enter the Service Group number (1-8). 4. 1 to change. 5. Select the desired Service Mode. 1 for Automatic Mode. 2 for Manual Day Mode. 3 for Manual Night Mode. 4 for Manual Lunch Mode. 5 for Manual Break Mode. 6 for PBX Control Mode
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    for each time mode of each call service. The default service is Automated Attendant service. - The assignment of the Service Group for each Port/Trunk. Note • If the VPS is being programmed via KX-TVA Maintenance Console, the System Manager cannot change the Company Greeting and Incoming Call
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 84
    Subscriber's Manual 9. Enter a Company Greeting number (1-32), then continue from step 12. 10. Select the desired setting entry. 1 to set Voice Mail Service, then continue from step 12. 2 to set Automated Attendant Service, then continue from step 12. 3 to set Custom Service. 4 to set Interview
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 85
    verification when the recipients listen to the message. Delivering Messages to All Mailboxes (Broadcasting Messages) The Broadcasting Messages feature allows the System Manager to deliver the same message to all subscribers' mailbox at the same time. The message has top priority to other regular
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 86
    Subscriber's Manual Use a Mailbox Group by specifying its number. 4. 2 to accept. 5. 1 to record a message. • Press [2] to add mailbox numbers. Press [3] to review the mailing list. Press [ ] to cancel message transfer. 6. 1 to end recording. 7. 2 to accept. 8. 1 1 to specify the delivery time. •
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    is being programmed via KX-TVA Maintenance Console, the System Manager cannot change the System Manager password. The VPS will announce, "Sorry, this function is not available". Subscriber's Manual 1. Log in to the Main Menu. • See 6.1 Logging in to the System Manager's Mailbox. 2. 3 3. 1 to change
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    , 9998 or 99998 depending on the mailbox number length specified in System Programming. - The Message Manager's password can be assigned by the System Administrator using KXTVA Maintenance Console or by the Message Manager using his or her extension telephone. Note • • Before the Message Manager
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    . 3. Password # Manual Log-in 1. Go off-hook. 2. Enter the extension number of the VPS. 3. # 6 4. • and your mailbox number. The System Manager's mailbox number is 98, 998, 9998 or 99998. 5. Password # Note • For more information on logging in, see 2.1 Logging in to Your Mailbox. Subscriber
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    Subscriber's Manual 7.2 Managing the General Delivery Mailbox One of the Message Manager's functions is to check the General Delivery Mailbox for messages and transfer them to the appropriate mailbox or mailboxes (Mailbox the message envelope. • VPS programming determines if the message envelope is
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    recipients on a regular basis. The Message Manager can add his or her own voice comments when necessary. When a message is transferred, the original message is not deleted from the General Delivery Mailbox; it must be deleted manually. 1. Log in to the Main Menu. • See 7.1 Logging in to the Message
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    telephone or beeper). The VPS can also send notification via email if the System Administrator has enabled this feature. 1. Log in to the Main Menu. • See 7.1 Logging in to the Message Manager's Mailbox. 2. 2 3. 1 to change the Message Waiting Lamp Notification Status. 4. 1 to change. 2 to accept
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 93
    is received, but only during the times programmed by the System Administrator). 2 for continuously. 3 for not System Manager must authorize the use of the Beeper Callback No. Entry Code. 1. Log in to the Main Menu. • See 7.1 Logging in to the Message Manager's Mailbox. 2. 2 Subscriber's Manual
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    's mailbox by specifying: (1) the password; (2) the extension numbers of Operator 1, 2, and 3; or (3) Telephone numbers 1 and 2 as the call forwarding destinations when Remote Call Forwarding is set to an outside line. Note • If the VPS is being programmed via KX-TVA Maintenance Console, the
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 95
    number of characters allowed to be entered is 24; when connected to any other KX-T series PBX, 16. 12. 2 to accept. 13. 1 to change or assign the telephone number 2 setting. 2 to accept the current setting. 14. Enter the telephone number using (0-9, ). 15. 2 to accept. Subscriber's Manual 95
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    time. Note • - - The Message Manager cannot set the system clock while: the VPS is being programmed via KX-TVA Maintenance Console. the System Manager is configuring mailboxes, Classes of Service (COS), or customizing the System Manager's Mailbox. 1. Log in to the Main Menu. • See 7.1 Logging
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    the VPS is being programmed via KX-TVA Maintenance Console, the Message Manager cannot record any messages. • Company Name • Custom Service Menus (maximum length: 6 min each)-A maximum of 100 custom service menus can be recorded. These menus guide callers to the services they require without the
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    Subscriber's Manual Recording Menus and Voice Labels 1. Log in to the Main Menu. • See 7.1 Logging in to the Message Manager's Mailbox. 2. 5 to record messages. 3. Select the desired number to record. 1 for Company Greetings. 2 for Company Name. 3 for Custom Service Menus. 4 for Voice Labels for
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    is now turned off" will play before the prompt. d) 1 to record. For KX-TVA50: You can restore the original system prompts included with the KX-TVA50 using the included CD-ROM. For KX-TVA200: The original system prompts included with the KX-TVA200 are retained in the hard disk drive and are restored
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 100
    in the Mailbox Setting), or to any other telephone number. • FWD Cancel-Cancels the forwarding setting. Note • • • The Remote Call Forwarding Set feature is only available when the VPS is connected to a Panasonic KX-T series PBX using DPT Integration. By default, the extension number for
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    completed properly at the PBX, possibly because a nonexistent extension number has been entered as the destination. It is also possible that the model of the connected PBX does not support the Remote Call Forwarding Set feature, or its software version is lower than required. For more information
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    . 2 for PM. • This option may not be available if the VPS is programmed to use 24-hour time. When setting via VM Menu feature: the time format (12 or 24 hour) is determined by the System Clock. When setting via System Guidance: the time format is determined by the setting of "Position of "AM
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 103
    Voice Mail and AA Service There are over 1000 system prompts in the VPS. These prompts can be customized by re-recording them to change their content, or can be recorded in various languages (KX-TVA50: 3 languages; KX ", instead of "Welcome to the Voice Processing System". Subscriber's Manual 103
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    Subscriber's Manual Prompts Common to VM and AA Services Prompt No. 324 325 326 1068 876 196 272 273 639 647 350 346 785 82 548 1066 545 869 918 943 761 881 772 880 Modifiable Prompts Good afternoon Good evening Good morning Welcome to the Voice Processing System To enter by name, press the pound
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    Subscriber's Manual Modifiable Prompts To make this message private, press 1 Otherwise, press 2 Thank you for calling Modifiable Prompts Please enter your party's mailbox extension You have a call Sorry, no one is available to answer the call To leave a message, press 1 To enter another extension,
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    Subscriber's Manual Appendix A1 Quick Reference 106
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    Subscriber's Manual To Enter a Mailbox From a Remote Location, Dial: #6 + mailbox number Password Message: Enter Mailbox Number 1 Record Message 2 Add Another Mailbox 3 Review Mailing List 1 7 Transfer Message 8 Volume Up (While listening only) 9 Speed Up (While listening only) 9.0 Default Speed
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 108
    3 Intercom Paging 4 Beeper Access 5 Set Transferring to Custom Service 6 Operator 7 Return to AA Service Top Menu 1 Interview Mailbox Management: 1 Record Question 2 Set Answer Length 3 Erase Question 2 External Message Delivery: 1 Record Message 2 Set a Mailing List 3 Remote Call Forwarding Set
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    Subscriber's Manual Service Access Commands Dial the following commands any time to get a different mailbox, extension, or menu. 1 2* 3 #1 Dialing by Name #2 Custom Service 4 5 6* #5 (#L) Log-in #6 (#M) Voice Mail 7 #7 (#R) Restart (Main Menu) 8* #8 (#T) Transfer to an Extn. 9 #9 (#X)
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    Subscriber's Manual A2 KX-TDA and KX-TAW Series Feature Programming for DPT Integration The following VPS features are functional on any KX-T7xxx proprietary telephone that is connected to the PBX. Programming procedures and availability may vary by PBX model, software version, etc. Refer to the
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 111
    Subscriber's Manual A2.3 Live Call Screening Password Canceling To cancel the password, follow the procedure below. (It is not necessary to enter Personal Programming to activate this feature). PC programming is also available (see A2.6 Live Call Screening Assignment via PC Programming). Note • For
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 112
    Subscriber's Manual A2.5 Live Call Screening Private/Hands-Free Mode Assignment This program assigns a VPS response for when a message is being left in a mailbox. It determines whether an alarm tone is sent and whether the recorded message is played through the built-in speaker of the extension. The
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 113
    Subscriber's Manual A2.6 Live Call Screening Assignment via PC Programming KX-TDA and KX-TAW series PBX users can program Live Call Screening features via PC programming. Follow the procedure below to assign each feature. 1. Go to "Extension-Wired Extension-Extension Settings" screen. 2. Select "
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    Subscriber's Manual A2.7 Live Call Screening Button Assignment For the Live Call Screening feature to work at an extension, the extension must have an LCS button lit at the time of the message reception. This button must either be a DSS/BLF or CO button with a lamp.
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    want to assign as the TWR button. 3. Press [90]. Screen output: 2WAY-REC- 4. Enter a Voice Mail floating extension number. Screen output: 2WAY-REC The Voice Mail floating extension number you entered). 5. Press the STORE button. 6. Press the PROGRAM button or lift the handset to exit the Personal
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 116
    exit the Personal Programming mode. 7. Repeat these steps for each telephone. Conditions: This button must be a flexible (CO or DSS/BLF) button to be programmed as a TWT button. When all Voice Mail ports are busy and this key is pressed followed by an extension number, the user will hear a warning
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 117
    number. Screen output: 2WAY-Xfr The Voice Mail floating extension number you entered). 5. Press [#]. 6. Enter a Transferred extension number. Screen output: 2WAY-Xfr The Transferred extension number you entered). 7. Press the STORE button. 8. Press the PROGRAM button or lift the handset to exit
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 118
    Subscriber's Manual A2.11 Voice Mail Transfer (VTR) Button Assignment For the Voice Mail Transfer feature to work at an extension, the extension must have the VTR button. This button must either be a DSS/BLF or CO button with a lamp. Follow the procedure below to assign a VTR button on an extension.
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    Subscriber's Manual A2.12 Button Assignment via PC Programming KX-TDA and KX-TAW series PBX users can assign buttons for Live Call Screening (LCS), Two-way Recording (TWR), Two-way Transfer (TWT), and Voice Mail Transfer (VTR) via PC Programming. Follow the procedure below to assign each button. 1.
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 120
    Subscriber's Manual A2.13 Live Call Screening Activation To activate Live Call Screening, follow the steps below. PC programming is also available (see A2.7 Live Call Screening Button Assignment and A2.12 Button Assignment via PC Programming). 1. Press the assigned LCS Button. 2. Enter the assigned
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 121
    Subscriber's Manual A2.14 Two-way Recording (TWR) into Mailbox This feature allows extension users to record conversations into their own mailboxes by pressing the Two-way Recording (TWR) button. 121
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 122
    Subscriber's Manual A2.15 Two-way Transfer (TWT) into Mailbox This feature allows an extension user to record a conversation into another person's mailbox by pressing the Two-way Transfer (TWT) button and dialing the extension number. This is commonly used by a person who is taking a detailed
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 123
    Subscriber's Manual A2.16 One-touch Two-way Transfer (One-touch TWT) into Mailbox This feature allows an extension user to record a conversation into another person's mailbox by pressing the One-touch Two-way Transfer (One-touch TWT) button. This is commonly used by a person who is taking a detailed
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 124
    Subscriber's Manual A2.17 Voice Mail Transfer (VTR) Programming This feature allows extension users to transfer calls directly to a mailbox. This is available with APT/DPT and Inband Integration. 124
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 125
    Subscriber's Manual A3 KX-TA and KX-TD Series PBX Feature Programming for APT/DPT Integration The following VPS features are functional on any KX-T7xxx proprietary telephone that is connected to the PBX. Programming procedures and availability may vary by PBX model, software version, etc. Refer to
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 126
    Subscriber's Manual A3.1 Live Call Screening (LCS) Programming LCS notifies subscribers when messages are being recorded in their mailboxes. 2 notification methods are available: hands-free or private. Hands-free allows the user to monitor the message as it is being recorded through the speakerphone
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 127
    available for KX-TD500 and KX-TA824 users (see A3.6 Live Call Screening Assignment via PC Programming). 1. Lift the handset or press the SP-PHONE button. 2. Enter the feature number. KX-TD: [799] KX-TA1232: [799] KX-TA: [77 ] 3. Enter a 3-digit password ([000]-[999]) 2 times. KX-TA users must then
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 128
    Subscriber's Manual A3.3 Live Call Screening Password Canceling To cancel the password, follow the procedure below. (It is not necessary to enter PITS Programming to activate this feature). PC programming is also available for KX-TD500 and KX-TA824 users (see A3.6 Live Call Screening Assignment via
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 129
    the mailbox after the extension intercepts the call during the Live Call Screening. PC programming is available for KX-TD500 and KX-TA824 users (see A3.6 Live Call Screening Assignment via PC Programming). 1. Enter system programming, then enter the programming number. KX-TD500: Programmable through
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 130
    mailbox. It determines whether an alert tone is sent or whether the recorded message is played through the built-in speaker of the extension. The default mode is hands-free. (This item should be programmed by each extension user through Personal Programming.) PC programming is also available for KX
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 131
    Subscriber's Manual A3.6 Live Call Screening Assignment via PC Programming KX-TD500 and KX-TA824 users can program Live Call Screening features via PC programming. Follow the procedure below to assign each feature. KX-TD500 1. Go to "4-2 Extension Line" screen. 2. Select the "Card No." and "Port No
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 132
    Subscriber's Manual Note • To utilize the Live Call Screening features, it is necessary to first assign the LCS Password and LCS Button (see A3.12 Button Assignment via PC Programming), and then activate the LCS status. 4. Click "Apply". 5. Repeat steps 2 to 4 for each extension. KX-TA824 1. Go
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 133
    Subscriber's Manual 6. Go to "2.Extension - 3.PT personal settings". 7. Under "LCS Mode", select "Private" or "Hands-free". 8. Click "Apply" to save the changed data. 133
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 134
    Subscriber's Manual 134
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 135
    to assign an LCS button on an extension. (This item should be programmed by each extension user through Personal Programming.) PC programming is also available for KX-TD500 and KX-TA824 users (see A3.12 Button Assignment via PC Programming). 1. Enter PITS Programming: a. While on-hook, press the
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 136
    Subscriber's Manual A3.8 Live Call Screening Cancel Button Assignment This button assignment allows you to assign a Flexible (CO, DSS) button as a Live Call Screening Cancel button. PC programming is also available for KX-TD500 and KX-TA824 users (see A3.12 Button Assignment via PC Programming). 1.
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 137
    to "PROGRAM". b. Enter [99]. (This step is not needed for KX-TA624 and KX-TA824.) The display changes to PT-PGM Mode. 2. Press the Flexible button (CO or DSS/BLF) that you want to assign as the TWR button. 3. Enter: [90]. Screen output: 2Way-Rec: 4. Dial the Voice Mail extension number. Screen
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 138
    or set the MEMORY switch to "SET". 7. Repeat these steps for each telephone. Conditions: This button must be a CO or DSS/BLF key to be programmed as a TWT button. When all Voice Mail ports are busy and this key is pressed followed by an extension number, the user will hear a warning tone. 138
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 139
    Subscriber's Manual A3.11 Voice Mail Transfer Button Assignment This feature allows an extension user to transfer calls directly to a mailbox. This is available with both DPT and Inband Integration. PC programming is also available for KX-TD500 and KX-TA824 users (see A3.12 Button Assignment via PC
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 140
    Subscriber's Manual A3.12 Button Assignment via PC Programming KX-TD500 and KX-TA824 users can assign buttons via PC programming. Follow the procedure below to assign each button. KX-TD500 1. Go to "4-2 Extension Line" screen (refer to the screen image in A3.6 Live Call Screening Assignment via PC
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 141
    Subscriber's Manual 5. Select the desired Key Type. When 2WAY-REC, 2WAY-TRN, or VTR is selected, enter the extension number in "DN". 6. Click "OK". "Flexible CO Key" screen (for all CO Keys) displays again. 7. Click "OK". "4-2 Extension Line" screen displays again. 8. Click "OK" or "Apply". 9.
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 142
    . 5. Select the desired CO button. a) Select "2-way Transfer" from the menu. b) Enter the extension number of the VPS. c) Click "OK" to save the button. 6. Select the desired CO button. a) Select "Voice Mail Transfer" from the menu. b) Enter the extension number of the VPS. c) Click "OK" to save
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 143
    Subscriber's Manual A3.13 Live Call Screening Activation To activate the Live Call Screening status, follow the steps below. PC programming is also available for KX-TD500 users (see A3.6 Live Call Screening Assignment via PC Programming). 1. Press the assigned LCS Button. 2. Press the assigned LCS
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 144
    Subscriber's Manual A3.14 Live Call Screening Password Control This feature allows operators and the Manager of the PBX to cancel the password for LCS at any extension. If a user forgets the preprogrammed password, Operator(s) and the Manager of the PBX can cancel the LCS password. 1. Enter PITS
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 145
    Subscriber's Manual A3.15 Two-way Recording into Mailbox This feature allows extension users to record conversations into their mailboxes by pressing the Two-way Recording (TWR) button. 145
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 146
    Subscriber's Manual A3.16 Two-way Transfer into Mailbox This feature allows an extension user to record a conversation into another person's mailbox by pressing the Two-way Transfer (TWT) button and dialing the extension number. This is commonly used by a person who is taking a detailed message for
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 147
    Subscriber's Manual A3.17 A Restriction on TWR/TWT Activation (KX-TD500 Only) The KX-TD500 supports a maximum of 8 simultaneous Two-way Recording or Twoway Transfer operations. If the KX-TD50104 TSW-CONF (TSW Conference Expansion) Card is installed, the KX-TD500 supports a maximum of 64 Two-way
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 148
    more information, refer to 4.1.3 APT/DPT Integration Features.) If the subscriber forgets his or her password, the System Administrator or the System Manager can clear the password so that the subscriber can establish a new password. Explain the purpose of the General Delivery Mailbox. The Message
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 149
    A5 Using VM Menu LCD (Liquid Crystal Display) Subscriber's Manual Soft Buttons (S1 through S4) ENTER Navigator Key • LCD (Liquid Crystal Display): Displays menus or options. • Soft Buttons (S1 through S4): Used to select the
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 150
    Subscriber's Manual VM Menu Examples Follow the audible prompts to log in to your mailbox. Main Menu Receive Msg. Deliver Msg. Mbx. Management A.A. Status EXIT ENTER Select "Receive Msg.", then press "ENTER" using the soft button. Receive Msg. New Message
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 151
    Follow the audible prompts to log in to your mailbox. Subscriber's Manual Main Menu Receive Msg. Deliver Msg. Mbx. Management A.A. Status EXIT ENTER Select "A.A. Status", then press "ENTER" using the soft button. A.A. Status Call Transfer Status Covering Extn. Msg. Reception Mode Incomplete
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 152
    Subscriber's Manual Call Screening Select "SEL" to accept. EXIT SEL ENTER Intercom Paging Select "SEL" to accept. EXIT SEL ENTER Beeper Access Select "SEL" to accept. EXIT SEL ENTER Transfer to Mbx. EXIT SEL ENTER A.A. Service Status will be set. To set other features, press "ENTER", then
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 153
    to the extensions connected to the PBX. Auto Configuration can be initiated with the appropriate Mode Switch setting or by System Administration (Quick Setup). Auto Forwarding Allows unplayed messages to be copied or moved to another mailbox. Auto Receipt Allows a subscriber or the System Manager to
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 154
    or not. Called Party ID (Sometimes referred to as Follow-On ID) Allows the PBX to dial extra digits to bring the caller directly to a specified mailbox, rather than to the General Delivery Mailbox. Caller ID Callback Available with APT/DPT Integration only. Enables a subscriber to use the Caller ID
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 155
    Call Handling feature, or by pressing [0] while listening to a subscriber's personal greeting message or while leaving a message. Custom Service Builder Allows the System Administrator to create Custom Services visually, using KX-TVA Maintenance Console. Each Custom Service and its functions
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 156
    new messages. Subscribers can also have the voice message attached to the e-mail notification if the System Administrator has enabled this feature for their mailboxes. External Delivery Message A message recorded by a subscriber and then delivered to outside parties and/or extensions. The VPS
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 157
    or herself to an extension or mailbox. Callers who do not dial any numbers can be directed to the General Delivery Mailbox. Periodically (daily is best), the Message Manager should transfer messages in the General Delivery Mailbox to the appropriate subscriber mailboxes. Hash Sign The [#] key
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 158
    calls while monitoring or allowing the message to be recorded without interruption. Logical Extension (All Calls Transfer to Mailbox) An extension that always receives calls directly into its mailbox. This feature is used by subscribers who are often unavailable or who do not have a telephone
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 159
    Subscriber's Manual Message Manager Mailbox 998. The person who takes care of message-related maintenance, such as General Delivery Mailbox maintenance, and recording and deleting messages (System Prompts, Company Greetings, Custom Service Menus, System Caller Names, etc.) Message Recovery Allows a
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 160
    's Manual One-touch Two-way Transfer (One-touch TWT) Available with KX-TDA series and KX-TAW series PBXs using DPT Integration only. Allows a subscriber to record his or her telephone conversations into another subscriber's mailbox with a one-touch operation. Operator 3 different extensions can
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 161
    to user certain VPS features, such as Live Call Screening (LCS), personal programming may be required. PIN Call Routing Allows preferred callers to be directed to a specific extension, mailbox, or Custom Service when they enter their assigned PIN. Playback Volume/Speed Control Allows subscribers to
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 162
    password, owner's name, and No Answer Greeting can be configured using the Subscriber Tutorial. System Administration Includes system programming, diagnosis, system prompt administration, etc. They are performed by the System Administrator, using a PC running the KX-TVA Maintenance Console software
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 163
    Manager must always enter their passwords in order to access the VPS. The System Administrator can also choose to set a default password for subscriber's mailboxes. If this setting is enabled, a default password is automatically assigned when mailboxes are created. Temporary Personal Greeting
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 164
    operate the VPS by following text prompts and pressing soft buttons and the Navigator Key. Voice prompts are not used. Voice Mail A general term used for messages recorded by the VPS and stored in subscriber mailboxes. VPS A Voice Processing System, such as the Panasonic KX-TVA50, and KX-TVA200. 164
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 165
    Subscriber's Manual Index 165
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 166
    the System Manager's Password 87 Class of Service 74 Commands for Changing the Current VPS Service 19 Common Service Commands and Navigation Commands 19 Confirming Your Settings 14 Covering Extension 40 Creating and Editing a Mailbox 70 Creating or Adding to an External Message Delivery List
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 167
    the General Delivery Mailbox 90 Manual Log-in 10, 27, 69, 89 Message Cancel for Live Call Screening 77 Message Delivery 30 Message Envelope Setting 77 Message Length 76 Message Manager's Guide 88 Message Manager's Password 94 Message Notification by E-mail 50 Message Playback and Related Features 20
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 168
    to VM and AA Services 104 Prompts-only Commands 19 Q Quick Reference 106 R Receiving External Delivery Messages 35 Recording a Personalized Greeting for the First Time 51 Recording Menus and Voice Labels 98 Recording Messages 97 Recording Questions 41 Recording System Caller Names 99 Recording
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 169
    Subscriber's Manual Delivery List) 33 Specifying the Recipients by Name (Dialing by Name) 25, 30 Specifying the Recipients by Number 25, 30 Starting the Subscriber Tutorial 13 Subscriber Tutorial 79 Subscriber Tutorial (Easy Mailbox Configuration) 12 Subscriber's Name 12, 18 System Manager's Guide
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 170
    Subscriber's Manual 170
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 171
    Subscriber's Manual 171
  • Panasonic KXTVA50 | KXTVA200 User Guide - Page 172
    Puerto Rico, lnc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in
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KX-TVA50
Model
KX-TVA200
Voice Processing System
Subscriber’s Manual
Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual
for future use.
KX-TVA50/KX-TVA200: Version 1.0