Panasonic SABT300 Blu-ray Disc Home Theater Sound System - Page 47

Troubleshooting guide Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to "Customer Services Directory (United States and Puerto Rico)" on page 58 if you reside in the U.S.A.and Puerto Rico, or refer to "Product information" on page 59 if you reside in Canada. In other areas, consult your dealer. The following do not indicate a problem with this unit: ≥Regular disc rotating sounds. ≥Image disturbance during search. To reset this unit To restore the unit if it freezes due to one of the safety devices being activated. To return all settings other than some settings to the factory preset. ≥Press and hold [POWER Í/I] on the main unit for 3 seconds. (The settings remain unchanged.) ≥Select "Yes" in "Restore Default Settings" in the Setup menu. This returns all values in the Setup menu and the on-screen menu, except for "Remote Control Code", "On-screen Language", "IP Address/DNS Settings", "Proxy Server Settings", "Network Service", "DVD-Video Ratings" and "BD-Video Ratings" to the default settings. Page - 40 To return to the factory preset. (No setting) ≥Reset the unit as follows: 1 Press [POWER Í/I] on the unit to turn off the unit. 2 Press and hold [5/9] and press [POWER Í/I] and [< OPEN/CLOSE] on the unit at the same time for more than 5 seconds until "PLEASE WAIT" is displayed on the unit. 3 The power is turned on and then turned off automatically. Power No power. The unit switches to standby mode. Power of this unit is turned off when the input for the TV is changed. ≥Insert the AC power supply cord securely into a household AC outlet. ≥This is a power saving feature. It can be changed if desired using "Off Timer" in the Setup menu. ≥When the time set for the sleep timer has passed, the power will be turned off. ≥One of the unit's safety devices is activated. Press [POWER Í/I] on the main unit to turn the unit on. ≥If connected with an HDAVI Control 4 compatible TV (VIERA) with the "Auto power stand-by" setting activated on the TV, when switching the TV input, the unit will be automatically turned to standby if the TV audio is not output from the unit's speakers. For details please read the operating instructions of the TV. Operation The remote control doesn't work properly. The unit is on but cannot be operated. Play fails to start even when [1PLAY] is pressed. Play starts but then stops immediately. Cannot eject disc. Startup is slow. It takes time before play starts. Played back image is distorted or does not playback correctly. ([AVCHD]) Cannot set "On" in "24p Output". ≥The remote control and main unit are using different codes. Change the code on the remote control. Press and hold [OK] and the indicated number button at the same time for more than 5 seconds. ≥The batteries are depleted. Replace them with new ones. ≥It may be necessary to set the code of the remote control again after changing the batteries for remote control. ≥You are not pointing the remote control at the main unit's remote control signal sensor during operation. ≥Colored glass may obstruct the signal reception/transmission. ≥Don't place the signal sensor in direct sunlight or in areas that may be subject to sunlight exposure. ≥Confirm the correct drive is selected. ≥Some operations may be prohibited by the disc. ≥The unit is hot ("U59" appears on the display). Wait for "U59" to disappear. ≥One of the unit's safety devices may have been activated. Reset the unit as follows: 1 Press [POWER Í/I] on the main unit to switch the unit to standby. If the unit doesn't switch to standby, press and hold [POWER Í/I] on the main unit for about 3 seconds. The unit is forcibly switched to standby. Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it. 2 Press [POWER Í/I] on the main unit to switch it on. If the unit still cannot be operated, consult the dealer. ≥Condensation has formed. Wait 1 to 2 hours for it to evaporate. ≥Insert the media correctly with the label facing up. ≥The media is dirty. ≥You tried to play a blank media or unplayable media on this unit. ≥The producers of the disc can control how discs are played. So you may not always be able to control play as described in these operating instructions. Read the disc's instructions carefully. ≥The unit may have a problem. While the unit is off, press and hold [5/9] and [< OPEN/ CLOSE] on the main unit at the same time for about 5 seconds. Remove the disc and consult the dealer. ≥Startup takes time in the following situations. - Immediately after a power failure or the AC power supply cord is connected. - When the unit is connected with an HDMI cable. ≥High definition video (transfer rate of 18 Mbps or faster) cannot be played back correctly if it was recorded on a DVD compatible to double speed or slower. ≥Only when the unit is connected to the HDMI terminal of a TV supporting 24p you can select "On". - 14 40 21 - 29 50 5 50 5 - - 17 - 52 - - 19 43 42, 43 - - - - 39 Reference RQT9508 47