Panasonic SAHT640 SAHT640 User Guide - Page 30
Reference, Troubleshooting Guide
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Troubleshooting guide Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to "Customer Services Directory" on page 33 if you reside in the U.S.A., or refer to "Product information" on page 11 if you reside in Canada. Power No power. The unit is automatically switched to standby mode. ≥ Insert the AC power supply cords securely. ≥ The Sleep timer was working and had reached the set time limit. Page 7 29 Unresponsive or inoperable function No response when any buttons ≥ This unit cannot play discs other than the ones listed in these operating instructions. 10 are pressed. ≥ The unit may not be operating properly due to lightning, static electricity or some other external - factor. Turn the unit off and then back on. Alternatively, turn the unit off, disconnect the AC power supply cord, and then reconnect it. ≥ Condensation has formed. Wait 1 to 2 hours for it to evaporate. - No response when remote control ≥ Check that the batteries are installed correctly. 8 buttons are pressed. ≥ The batteries are depleted. Replace them with new ones. 8 ≥ Aim the remote control at the display and operate. 9 Cannot play DVDs. ≥ CD Mode is on. Press and hold [-CD MODE] to turn CD Mode off. 14 No picture or sound. ≥ Check the video or speaker connection. 5, 6 ≥ Check the power or input setting of the connected equipment. - ≥ Check that the disc has something recorded on it. - You have forgotten your ratings ≥ While stopped and "DVD/CD" is the source, press and hold [∫] (Stop) on the main unit and [S10] on - password. the remote control until "Initialized" disappears from the television. Turn the unit off and on again. Reset all the settings to Factory Preset. All settings will return to the default values. Specific operation undesirable or unexpected It takes time before play starts. [MP3] ≥ Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the - correct play time will not be displayed. This is normal. Folders on a data CD are not ≥ Folders deeper than the eighth layer are displayed as the eighth layer. - displayed correctly. [WMA] [MP3] [JPEG] A menu screen appears during ≥ This is normal for Video CDs. - skip or search. [VCD] Playback control menu does not ≥ Press [∫ STOP] twice and then press [1 PLAY]. - appear. [VCD] with playback control Program and Random play do not ≥ These functions do not work with some DVD-Videos. - work. [DVD-V] Selecting audio soundtrack "2" ≥ Even if a second soundtrack is not recorded, two numbers are normally shown. - does not change the audio. [DVD-A] Play restarts from the beginning when ≥ This is normal for DVD-Audio. - the soundtrack is changed. [DVD-A] Scenes are skipped intermittently. ≥ If you change the volume or sound effects during Advanced Disc Review, the function continues 19 [DVD-VR] [DVD-V] without the on-screen display. Cancel the function. Troubleshooting guide Subtitle Subtitle position is wrong. ≥ Adjust the position. ("Subtitle Position" in Display Menu) 20 No subtitles. ≥ Display the subtitles. ("Subtitle" in Main menu) 18 Subtitles overlap the closed captions. ≥ Clear the subtitles. 18 Marker Cannot add markers. ≥ You cannot add markers with DVD-RAM. - ≥ If the disc's elapsed play time does not appear on the unit's display, you cannot add markers. - A-B repeat Point B is automatically set. ≥ The end of an item becomes point B when it is reached. - Sound abnormal or improper Sound is distorted. Effects do not work. Humming is heard during play. No sound Sound is mixed. ≥ Noise may occur when playing WMA. ≥ Some audio effects do not work or have less effect with some discs. ≥ An AC power supply cord or fluorescent light is near the main unit. Keep other appliances and cables away from the main unit and the wireless speaker. ≥ There may be a slight pause in sound when you change the play speed. ≥ Ensure that the wireless selector on the surround speaker is set to "ON", and "[W]" is displayed on the main unit's display. ≥ When the wireless selector is set to "ON" and the selected source on the main unit is not "REAR MUSIC P.", audio from an external device connected to the rear MUSIC PORT is mixed with audio from the main unit (e.g. listening to music from an MP3 player while playing a DVD). Set the wireless selector to "OFF", or select "REAR MUSIC P." as the source. Alternatively, disconnect the external device. - - - - 9 9, 29 RQT8611 Menus The Setup menu cannot be ≥ Select "DVD/CD" as the source. - 30 accessed. ≥ Cancel Program and Random play. 15