Philips 220S2CB User manual (English) - Page 46

Troubleshooting & FAQs

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7 Troubleshooting & FAQs 7.1 Troubleshooting AUTO button doesn't function • The auto function is applicable only in VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu. This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into the power outlet and into the back of the monitor. • First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is white blinking) • Make sure the computer is turned on. • Make sure the signal cable is properly connected to your computer. • make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable. • The Energy Saving feature may be activated Note The Auto Function is not applicable in DVI-Digital mode as it is not necessary. Visible signs of smoke or sparks • Do not perform any troubleshooting steps • Disconnect the monitor from mains power source immediately for safety • Contact with Philips customer service representative immediately. Imaging Problems Image is not centered • Adjust the image position using the "Auto" function in OSD Main Controls. • Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen • Check that the signal cable is properly securely connected to the graphics board or PC. Screen says Vertical flicker appears • Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide). • Check to see if the monitor cable has bent pins. • Make sure the computer is turned on. • Adjust the image using the "Auto" function in OSD Main Controls. • Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. 44

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44
7.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.
Common Problems
No Picture (Power LED not lit)
•
Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
•
First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is white blinking)
•
Make sure the computer is turned on.
•
Make sure the signal cable is properly
connected to your computer.
•
make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
•
The Energy Saving feature may be activated
Screen says
•
Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Set-Up Guide).
•
Check to see if the monitor cable has bent
pins.
•
Make sure the computer is turned on.
AUTO button doesn't function
•
The auto function is applicable only in
VGA- Analog mode.
If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
•
Do not perform any troubleshooting steps
•
Disconnect the monitor from mains power
source immediately for safety
•
Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
•
Adjust the image position using the “Auto”
function in OSD Main Controls.
•
Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls.
It is
valid only in VGA mode.
Image vibrates on the screen
•
Check that the signal cable is properly securely
connected to the graphics board or PC.
Vertical flicker appears
•
Adjust the image using the “Auto” function
in OSD Main Controls.
•
Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
7 Troubleshooting & FAQs