Philips HTS3565D User manual - Page 54

English, Problem Playback, Solution - troubleshooting

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English Troubleshooting (continued) Problem (Playback) Solution The unit does not start playback. - Load a readable disc with the playback side facing down. The DVD+R/CD-R must be finalized. - Make sure the disc is not scratched or warped. - Press OPTIONS to turn off the system setup menu screen. - You may need to enter the password in order to unlock the disc for playback. - Moisture may have condensed inside this unit. Remove the disc and leave this unit turned on for about an hour. The aspect ratio of the screen cannot be changed even though you have set the TV display. - The aspect ratio is fixed on the DVD disc. - Depending on the TV, it may not be possible to change the aspect ratio. Cannot activate some features - The features may not be available on the DVD. such as Angles, Subtitles, or - Changing the language for the sound or subtitle is multi-language Audio. prohibited on this DVD. Not able to select some items in the setup/system menu. - Press Ç twice before selecting the system setup menu. - Depending on the disc availability, some menu items cannot be selected. Unable to play DivX movies. - Ensure that the DivX file is encoded according to the 'Home Theater Profile' with the DivX encoder. - Check that the DivX movie download is a complete file. Radio reception is poor. - If the signal is too weak, adjust the antenna or connect an external antenna for better reception. - Increase the distance between this unit and your TV or VCR. - Tune in to the correct frequency. - Place the antenna further away from any equipment that may be causing the interference. 54 1_hts3565-66D_37_eng2_final813.i54 54 2008-03-27 3:12:09 PM

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54
English
The unit does not start
playback.
The aspect ratio of the screen
cannot be changed even
though you have set the TV
display.
Cannot activate some features
such as Angles, Subtitles, or
multi-language Audio.
Not able to select some items
in the setup/system menu.
Unable to play DivX movies.
Radio reception is poor.
– Load a readable disc with the playback side facing
down. The DVD+R/CD-R must be finalized.
– Make sure the disc is not scratched or warped.
– Press OPTIONS to turn off the system setup menu
screen.
– You may need to enter the password in order to
unlock the disc for playback.
– Moisture may have condensed inside this unit.
Remove the disc and leave this unit turned on for
about an hour.
– The aspect ratio is fixed on the DVD disc.
– Depending on the TV, it may not be possible to
change the aspect ratio.
– The features may not be available on the DVD.
– Changing the language for the sound or subtitle is
prohibited on this DVD.
– Press
Ç
twice before selecting the system setup
menu.
– Depending on the disc availability, some menu items
cannot be selected.
– Ensure that the DivX file is encoded according to the
‘Home Theater Profile’ with the DivX encoder.
– Check that the DivX movie download is a complete
file.
– If the signal is too weak, adjust the antenna or
connect an external antenna for better reception.
– Increase the distance between this unit and your TV
or VCR.
– Tune in to the correct frequency.
– Place the antenna further away from any equipment
that may be causing the interference.
Troubleshooting
(continued)
Problem (Playback)
Solution
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1_hts3565-66D_37_eng2_final813.i54
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2008-03-27 3:12:09 PM
2008-03-27
3:12:09 PM