Philips VOIP8551B User manual

Philips VOIP8551B Manual

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  • Philips VOIP8551B | User manual - Page 1
    Register your product and get support at www.philips.com/welcome VOIP 855 To insert with Master EN Telephone Answering Machine ! Warning Use only rechargeable batteries. Charge the handset for 24 hours before use.
  • Philips VOIP8551B | User manual - Page 2
  • Philips VOIP8551B | User manual - Page 3
    24 3 Getting started 3.1 Connect the base station 3.2 Connect your charger 3.3 Install your handset 12 6.2 End a call 26 12 6.3 Answer a call 26 12 6.4 During a call 26 12 6.5 Make a second landline call 27 3.4 Checking the battery level 13 6.6 Answer a second landline call 27 3.5 Settings
  • Philips VOIP8551B | User manual - Page 4
    40 9 Contact list 32 13.4 Landline call features 41 9.1 View the contact list 32 9.2 Call from the contact list 32 14 Network Services 44 14.1 Voicemail 44 9.3 Shared phonebook 32 9.4 Adding a contact 14.2 Voicemail Call forward 46 33 14.3 Call back 46 9.5 Send a voicemail to
  • Philips VOIP8551B | User manual - Page 5
    Table of contents 16 The System 49 18 16.1 Set your country 16.2 Register the handset 49 49 19 16.3 Unregister a handset 16.4 Change the system PIN 49 20 50 16.5 Reset the default settings 50 21 16.6 Network settings 16.7 Country codes list 50 22 52 Default (pre-programmed) settings 59
  • Philips VOIP8551B | User manual - Page 6
    4
  • Philips VOIP8551B | User manual - Page 7
    for your ordinary telephone and cannot be used for emergency calling. Alternative arrangements should be made for access to emergency services. 1.1 Power requirements • This product requires an electrical supply of 100-240 volts, single-phase alternating current, excluding IT installations defined
  • Philips VOIP8551B | User manual - Page 8
    . If you have purchased additional accessory handset(s), you will need to follow the registration procedure in "Register the handset" in this manual to maintain intact the digital security. 1.3 Software licences This product contains open source software packages. An overview of these packages, the
  • Philips VOIP8551B | User manual - Page 9
    You can find the Declaration of Conformity on www.philips.com/support. 1.5 Environmental Remember to observe local regulations regarding the directive. Disposal instructions for batteries: Batteries should not be disposed of with general household waste. Packaging information: Philips has marked the
  • Philips VOIP8551B | User manual - Page 10
    oriented products which usually, as with any electronic apparatus, have the ability to emit and receive electro magnetic signals. 2. One of Philips' leading Business Principles is to take all necessary health and safety precautions for our products, to comply with all applicable legal requirements
  • Philips VOIP8551B | User manual - Page 11
    from the support that Philips offers, register your product at www.philips.com/welcome. 2.1 What's in the box Base station Handset Charger with power supply Power supply for the base NiMH AAA Rechargeable Batteries x 2 One Ethernet cable (with RJ45 connector) Line Cord* User Manual on CDROM
  • Philips VOIP8551B | User manual - Page 12
    2.3 Overview of your phone A Earpiece B New event LED New calls, messages, voicemails < C Left Softkey Select the function displayed on the handset screen directly above it. Access main menu C D Right Softkey Select the function displayed on the handset screen directly above it. Redial the last
  • Philips VOIP8551B | User manual - Page 13
    2.4 Overview of the base station A On/Off key o Turn the answering machine on/off , B Volume down Decrease/Increase speaker volume C Delete key f Delete messages P D Previous key Skip backward during playback E Next key F A Paging key V Find handset(s) Enter registration mode B Line LED L Blink
  • Philips VOIP8551B | User manual - Page 14
    Microphone muted Keypad locked Headset attached *Optimal battery life is reached after 3 cycles of complete charging (over 15 hours) and discharging, allowing approximately 10 hours of talk-time and 150 hours of stand-by time. Each icon gives you a visual message of your Skype status: Offline Online
  • Philips VOIP8551B | User manual - Page 15
    3 Getting started 3.1 Connect the base station 1 Connect the output plug of the mains adapter to the bottom of the base station and the mains adapter to a standard wall outlet. 2 Connect one end of the ethernet cable to the ethernet socket on the bottom of the base station and the other end to an
  • Philips VOIP8551B | User manual - Page 16
    Note Handset may get warm during initial charging. This is normal. The handset may take a few seconds to power up. 4 Close the trail and turn the battery cover screw in a clockwise direction to lock the cover. 3.3.1 Replacing your batteries If there is a need to replace your batteries, always use
  • Philips VOIP8551B | User manual - Page 17
    3.5.1 Setting your language This setting determines the display language of the menus and messages. 1 Select your language. 2 Press Select to confirm. Note If you need to re-configure your language setting, see "Set the display language" on page 38. 3.5.2 Review the agreement Read the agreement
  • Philips VOIP8551B | User manual - Page 18
    the phone, you may have to set the date and time again. 4.4.1 Set the time Note If you use this menu to set the time manually, your phone will use this new setting, and stop automatic update until the base power is reset. 1 Press Menu. 2 Select Settings > Time & Date > Time. Press
  • Philips VOIP8551B | User manual - Page 19
    separator The date separator is a symbol such as a slash that separates the month, day, and year (i.e. 08/12/2009). Your phone supports 4 styles (: / . -). 1 Press Menu. 2 Select Settings > Time & Date > Date separator. Press Select. 3 Select the date separator. 4 Press OK to confirm the setting
  • Philips VOIP8551B | User manual - Page 20
    4.5 Menu structure < The table below describes the menu tree of your phone. Press MENU in idle mode ud[] to enter each option. Use navigation keys to navigate within the menus. Contacts Add contact Online skype contact Phone number contact Offline skype contact Contact details not known Call
  • Philips VOIP8551B | User manual - Page 21
    Contacts History Skype Status Add contact Answer machine Shared contacts All events Missed calls Incoming calls Outgoing calls Voice mails Answering Machine Contacts requests Sign in / Switch user Online Status My Profile Change password Sign out Account Status Skype contact Phone number Play
  • Philips VOIP8551B | User manual - Page 22
    Answer machine Answer mode Record OGM Answer On/Off Ans. Settings Settings Phone Sounds Display Regular Call General description Answer & Record Answer Only Answer & Record Answer Only On/Off Ring delay Remote access Handset screening Base screening OGM languages Handset Name Auto answer Auto
  • Philips VOIP8551B | User manual - Page 23
    Settings Regular Call Auto prefix Recall time* Recall Pause Time* Dial mode* PABX* 1st ring* Call back* Cancel call back* Withold identity* Voicemail* Skype Call Voicemail* Call forward Block call Time & Date Time Time zone Daylight saving Time format Date Date format Date
  • Philips VOIP8551B | User manual - Page 24
    or away from your computer when someone calls. 5.3 Commonly used terms These are some common terms used to talk about Skype in this user guide. • Outgoing call: when you call someone • Incoming call: when someone's calling you • Missed call: when someone calls you, but you don't answer in time
  • Philips VOIP8551B | User manual - Page 25
    login settings before (see page 14), your phone will automatically log into your Skype account even after you switch your phone off and on. To manually sign out of Skype, 1 Press Menu. 2 Select Skype Status > Sign out. Press Select. 22 Skype on your phone
  • Philips VOIP8551B | User manual - Page 26
    This logs out the current user. Note After signing out manually, your phone will not automatically log into your Skype account Advanced > Software update > Check for update. Press Select. 3 Follow the on-screen instructions. 5.4.7 Turn on auto update You can program your phone to notify you when a
  • Philips VOIP8551B | User manual - Page 27
    6 Call Your phone supports both Skype line and landline calls. A Skype call is a call using the Skype telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. 6.1 Make a regular call This section describes the different ways to make a call.
  • Philips VOIP8551B | User manual - Page 28
    6.1.3 Call from the landline 1 Enter the phone number. 2 Press Options. 3 Select Regular call. Press Select. • The number is dialed out. 6.1.4 Call using Skype Credits Note The phone number shall include +, the international calling code, area code (country dependent), and subscriber number. 1
  • Philips VOIP8551B | User manual - Page 29
    Answer a call 1 When the phone rings, press . • The call is established. Note • Caller ID Service: Subscribe from your service provider. • Missed Call Alert: When a call is missed, your phone displays You have Missed Calls. Press View Tip Use the headset to talk privately with the caller. 26 Call
  • Philips VOIP8551B | User manual - Page 30
    OR e 2 Press to end the current call and return to standby. 6.6 Answer a second landline call Note 2nd Call Service. Consult and subscribe this service from your service provider. During a landline call, your phone sounds a short beep periodically to notify you of another incoming landline call
  • Philips VOIP8551B | User manual - Page 31
    7 Intercom and Conference Calls Tip To customize your intercom ringer, see "Personalizing your phone's sounds" on page 39. An intercom call is a call to another handset registered on the same base unit. This function can only be used with a multi-handset configuration. It allows you to make free
  • Philips VOIP8551B | User manual - Page 32
    7.4 Conference call Conference call allows one external call to be shared with two handsets registered on the same base. The three people can share the conversation. No operator subscription is needed. 1 Press INT during the call. The handset(s) available for intercom is displayed. 2 Select the
  • Philips VOIP8551B | User manual - Page 33
    8 Text and Numbers You can enter text and numbers for handset name, phonebook records, and other menu items. 8.1 Entering text and numbers 1 Find the key with the character you want. 2 Press it as many times as needed for the character you want. Tip Editing. Press Clear to delete the character left
  • Philips VOIP8551B | User manual - Page 34
    8.3 Entering symbols You can enter special symbols such as ? ! : ( ) and many more. * 1 Press while editing in lower case or upper case mode. u d [ ] • A table of symbols is displayed. 2 Use , , , to select the symbol that you want. 3 Press Select to enter the symbol. 0 Tip To insert +:
  • Philips VOIP8551B | User manual - Page 35
    9 Contact list 9.2 Call from the contact list See page 25. Your phone can store a total of 200 Skype and phone number contacts. 9.1 View the contact list : 1 Press to enter the contact list. 2 Select the contact you want to view. 3 Press Options. 4 Select View Profile. Press Select. • The details
  • Philips VOIP8551B | User manual - Page 36
    9.4 Adding a contact Note Memory Full. If your contact list is full, the handset displays a notification message. Delete some contacts before adding new ones. 9.4.1 Adding a Skype contact 1 Press Menu. 2 Select Contacts > Add Contact > Skype contact. Press Select. 3 Enter the name (Skype name or
  • Philips VOIP8551B | User manual - Page 37
    9.6.2 Remove a contact : 1 Press to enter the contact list. 2 Select the contact you want to block. Press Options. 3 Select Remove. Press Select. • A confirmation request is displayed. 4 Press Yes to confirm. • The contact is removed. 9.6.3 Block a contact You can block a user from contacting you
  • Philips VOIP8551B | User manual - Page 38
    10 Your Skype profile Your Skype profile stores information about you such as your name, gender, birthdate, phone numbers, etc. Your profile has public and private details. Public details can be viewed by other Skype users, but private details cannot. You are not required to enter any information
  • Philips VOIP8551B | User manual - Page 39
    11 Call History Your phone stores the call history composed of four lists: • All Events: Include all missed, incoming, and outgoing calls. • Missed: Calls that you received but did not answer. Up to 50 missed calls. • Incoming: Calls that you received and answered. Up to 50 incoming
  • Philips VOIP8551B | User manual - Page 40
    2 Select Details. Press Select. • The details of the caller are displayed. 11.1.2 Returning a call To return a call from the missed or incoming call lists, see "Call from the call history" on page 25. 11.1.6 Deleting all call records 1 Press Options. 2 Select Delete all. Press Select. 3 Press Yes
  • Philips VOIP8551B | User manual - Page 41
    Press OK to confirm. • The setting is saved. 12.1.2 Set the display language This feature only applies to model(s) with multiple-language support. Note Available languages for selection vary with different countries. 1 Press Menu. 2 Select Settings > Phone > Language. Press Select. 3 Select the new
  • Philips VOIP8551B | User manual - Page 42
    12.2 Personalizing your phone's sounds 12.2.1 Setting your handset's ringer melody You can choose from 20 different ringer melodies for your Skype call, regular (Landline) call and Intercom. To change the melody of your Skype or Landline or Intercom call: 1 Press Menu. 2 Select Settings > Sounds >
  • Philips VOIP8551B | User manual - Page 43
    13 Calling Features Your phone supports a number of callrelated features to help you handle and manage your calls more effectively and conveniently. This section describes the call-related features that apply
  • Philips VOIP8551B | User manual - Page 44
    describes the call-related features that apply to the landline only. 13.4.1 Carrier code This feature only applies to model(s) with carrier code support. For some telephone service providers, you may need to add the carrier code when making a call outside of your local area. The area code feature
  • Philips VOIP8551B | User manual - Page 45
    13.4.2 Area code management This feature only applies to model(s) with area code support. This feature automatically removes the area code of an incoming call. You can up for use in your country. For details, consult your service provider. 13.4.7 Setting the recall duration There are 3 recall time
  • Philips VOIP8551B | User manual - Page 46
    OK. • The setting is saved. 13.4.11 First Ring This feature only applies to model(s) with first ring support. If you have subscribed for Caller ID service with your service provider, your phone can suppress the first ring before the Caller ID. After resetting, your phone will automatically detect
  • Philips VOIP8551B | User manual - Page 47
    the network rather than in your handset itself. Contact your network provider for more information about this feature. Note Incorrect codes. Network services may not work if the incorrect activation and/ or deactivation codes are entered. 14.1 Voicemail The voicemail waiting indicator icon appears
  • Philips VOIP8551B | User manual - Page 48
    Retrieving voicemail Call your voicemail service center to retrieve your Landline voicemail. Your handset supports 2 voicemail service numbers. 1 Press Menu. Select. • A call is made to the service centre. Wait for voice instruction. 14.1.1.1.3 Resetting your voicemail greeting This feature resets
  • Philips VOIP8551B | User manual - Page 49
    change the call back number manually. becomes available. You can also define or change the cancel call back number manually. 14.4.1 Activating cancel call The setting is saved. 14.4 Cancel call back The cancel call back service notifies you when a party you have tried to call 14.5 Withhold identity
  • Philips VOIP8551B | User manual - Page 50
    14.5.3 Defining withhold identity number 1 Press Menu. 2 Select Settings > Regular Call > Withhold identity > On. Press Select. 3 Enter the number you wish to withhold your identity from. Press OK to confirm. • The setting is saved. Network Services 47
  • Philips VOIP8551B | User manual - Page 51
    15 Extra Features Discover and explore the additional features your phone offers! Find out how these features can benefit you and help you make the most from your phone. 15.1 Keypad lock You can lock the keypad to prevent accidental presses on the handset while you are carrying it around. 15.2
  • Philips VOIP8551B | User manual - Page 52
    . ! Warning Make sure you have configured the language, country code, and area code of your phone before registering additional handsets. 16.2.1 Manual Registration 1 Press Menu > Settings > Phone > Registration. 2 Press the Base page key for more than 3 seconds. 3 Press OK on the handset. 4 Enter
  • Philips VOIP8551B | User manual - Page 53
    IP address. ! Warning Incorrect settings will affect Skype usage on this phone. We recommend that you consult your network administrator or service provider before making any changes to the network settings. 16.6.1 View your network setting 1 Press Menu. 2 Select Settings > Network > Information
  • Philips VOIP8551B | User manual - Page 54
    IP address is displayed. The new setting is saved. 16.6.3 PPPoE If your Internet service provider requires you to use PPPoE, you can configure your user name and password for is displayed. 4 Press Yes to confirm. 5 Follow the on-screen instruction to finish configuring your network. The System 51
  • Philips VOIP8551B | User manual - Page 55
    16.7 Country codes list The country code is the international calling code for a country, see page 14 and page 49 for details. Abbreviation - Country Code AU Australia 61 AT Austria 43 BE Belgium 32 CA Canada 1 CZ Czech Republic 420 DK Denmark 45 FI Finland 358 FR France 33 DE
  • Philips VOIP8551B | User manual - Page 56
    17 The Answering Machine Your phone includes a telephone answering machine that records unanswered calls when it is on. Once switched on, your answering machine is ready to be used. By default, your answering machine is set to Answer and Record mode. You can also access the answering machine
  • Philips VOIP8551B | User manual - Page 57
    17.3 Setting the answering machine language This feature only applies to model(s) with multiple-language support. The answering machine language is the language for the pre-recorded outgoing messages (OGM) announced by the answering machine. 1 Press Menu. 2 Select Answer machine > Ans.
  • Philips VOIP8551B | User manual - Page 58
    17.5.3 Deleting an outgoing message 1 Press Menu. 2 Select Answer machine > Record OGM. Press Select. 3 Select Answer & Record or Answer only. Press Select. 4 Select Delete. Press Select. • The handset displays a confirmation request. 5 Press OK to confirm. • The pre-recorded outgoing message is
  • Philips VOIP8551B | User manual - Page 59
    17.6.2 Deleting an incoming message From the base f 1 Press during message playback. • The current message is deleted. 17.7 Record memo 1 Press Menu. 2 Select Answer machine > Record memo. Press Select. 3 Press Start to start recording. 4 Press Stop to stop recording or the recording will stop
  • Philips VOIP8551B | User manual - Page 60
    v To listen from the earpiece, press to turn off the speaker. Note The call screening on/off setting can be changed when the phone is recording incoming messages. However, the new setting will only apply starting from the next call. 17.9 Message alert Message alert gives you an indication that
  • Philips VOIP8551B | User manual - Page 61
    Note When no message is playing, your phone will hang up automatically if no key is pressed for 8 seconds. Remote access commands Key Function 1 Repeat current or play previous message 2 Play messages 3 Skip to next message 6 Delete current message 7 Switch answering machine on (not available during
  • Philips VOIP8551B | User manual - Page 62
    18 Default (pre-programmed) settings These are the factory pre-programmed settings of your phone. General Setting Language Date Handset name Date Format Date Separator Backlight LCD Contrast Preferred Line Dial Mode Recall Area Code number Skype Password Auto Update CID format (if applicable)
  • Philips VOIP8551B | User manual - Page 63
    Network Setting DHCP Ports IP address Primary DNS Enable 0 DHCP DHCP Answering Machine Setting Ans Machine Status On Ans Machine Mode Ans & Rec Base Call Screening On Handset Call Screening Off Speaker Volume Level 5 Network Proxy Option Off Alternative Ports YES Subnet mask DHCP
  • Philips VOIP8551B | User manual - Page 64
    19 Technical Data Display • High quality 1.5" display • 65k colours • 128 x 128 pixel • Progressive LCD backlight General telephone features • Caller name & number identification • Skype and Landline calls • Skype and Landline voicemails • Conference call and intercom • Ring profiles • Shared
  • Philips VOIP8551B | User manual - Page 65
    20 Frequently asked questions www.philips.com/support In this chapter, you will find the most frequently asked questions and answers about your phone. Connection No Signal icon • The handset may be out
  • Philips VOIP8551B | User manual - Page 66
    provider. • The caller's information may be withheld or is unavailable. Cannot make / answer a 2nd call • Service may not be activated. Check with your service provider. • Check that the recall selection is correct. See page 42. Note If the above solutions do not help, remove the power from both
  • Philips VOIP8551B | User manual - Page 67
    to your country. D DHCP Dynamic Host Configuration Protocol (automating the configuration of devices that use TCP/IP). DNS Domain Name System (an Internet service that translates domain names into IP addresses. Example: domain name www.example.com may translate to 198.103.243.5). G Gateway Address
  • Philips VOIP8551B | User manual - Page 68
    S Static IP Address A constant IP address used to identify semi permanent devices such as servers. Subnet Mask A mask used to determine what subnetwork an IP address belongs to. (Example: 255.255.255.0). V VMWI Voice Mail Waiting Indication (for Landline only). Glossary 65
  • Philips VOIP8551B | User manual - Page 69
    mode 43 Digital security system 5 Display icons 10 Display language 38 Do not disturb 40 E End a call 26 F First Ring 43 Frequently asked questions 62 G Glossary 64 H Handsfree 26 Headset 26 I Incoming messages (ICM) 55 Install your handset 12 Internal call 28 K Keypad lock 48 Keypad tone 39
  • Philips VOIP8551B | User manual - Page 70
    M Make a regular call 24 Manage your contacts 33 Manual Registration of handset 49 Menu structure 17 Message alert 57 Missing handset(s) 48 Muting the microphone 26 My Greeting 44 N Naming your handset 38 Network Services 44 Network settings 50 Notification sounds 39 O Outgoing messages (OGM) 54
  • Philips VOIP8551B | User manual - Page 71
    ENGLISH
  • Philips VOIP8551B | User manual - Page 72
    © 2008 Koninklijke Philips Electronics N.V. All rights reserved Reproduction in whole or in part is prohibited without the written consent of the copyright owner Printed in China
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Master EN Telephone Answering Machine
Warning
Use only rechargeable batteries.
Charge the handset for 24 hours before use.
!
VOIP 855
Register your product and get support at
www.philips.com/welcome
To insert with