Plantronics Blackwire 700 Blackwire 710-M/720-M User Guide
Plantronics Blackwire 700 Manual
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- Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 1
Blackwire® C710M™/C720M™ Corded USB headset with Bluetooth® User guide TM - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 2
Wearing the headset 8 Connect, charge, and make a mobile phone call 9 Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9 Use your headset with Microsoft Lync/Office Communicator 12 Advanced features 14 Optional Plantronics Spokes software 18 Useful tips 21 Troubleshooting 22 2 - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 3
Plantronics product. This user guide contains instructions for setting up and using your Blackwire C710M/C720M Bluetooth headset. Please refer to the separate safety instructions service and technical support. Technical assistance Visit our web site at plantronics.com/support for technical support - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 4
What's in the package OR 1 2 3 4 1 Blackwire C710M Headset with inline controller (monaural) or 2 Blackwire C720M Headset with inline controller (stereo) 3 Blackwire C710M/C720M USB cable 4 Carrying case 4 - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 5
Headset features 1 2 3 10 98 7 65 4 1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button 6 Volume up/volume down bar 7 Inline controller 8 Mute/unmute button 9 PC talk button 10 USB cable/connector 5 - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 6
Accessories/Spares (Sold separately) Carrying case Foam ear cushions Leatherette ear cushions Blackwire C710M/C720M USB cable note For more information on accessories and spares, please visit us at plantronics.com/accessories. 6 - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 7
the headset with a single press. LED will rapid flash blue when a call is coming in and slow flash blue when on a call. Can be used to manually turn on microphone off mute. caution For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 8
of your mouth. The boom can be shaped to follow the curvature of your face. noTe Headset is designed for boom to be worn on the left side of your face. To wear the headset so boom is on the right side, rotate the microphone boom upwards until it aligns with the - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 9
, and make a mobile phone call Connect headset to PC 1 Connect the USB cable to the PC and the inline controller. The first time you connect your headset to the PC, the mobile talk button on the headset will flash red and blue indicating the initial pairing process of your mobile phone. NOTE If - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 10
detailed pairing instructions for popular mobile phones visit plantronics.com/easytopair Blackwire C700 2 If prompted by mobile phone, type 0000 as passcode. The mobile talk button will stop flashing when the headset has an active connection with the mobile phone. 3 While wearing your headset, make - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 11
, press the mobile talk button for two seconds until you mobile phone to your headset hear a single tone followed by a long low tone. Transfer a call from your that support this feature. NOTE For call control and other features, download Plantronics Spokes software at plantronics.com/software - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 12
your headset with Microsoft Lync®/Office Communicator 1 Ensure Microsoft Lync/Office Communicator is running on your PC. 2 Reconnect USB cable to inline controller and the PC if disconnected. 3 Confirm the speaker and microphone settings for your PC softphone are set to Plantronics Blackwire C710M - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 13
Placing, answering, and ending calls with Microsoft Lync/Office Communicator To place a call To answer a call Dial number using Microsoft Lync/Office Communicator.* Short press PC talk button on the inline controller. To answer a call when Press the mobile talk button to end the mobile phone - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 14
are connected to the PC. Load Plantronics Spokes software by visiting plantronics.com/software and click "Download." Other features Auto connect When you are wearing your headset Manual pairing Automatically connects headset to mobile phone when Bluetooth headset is turned on and within range of - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 15
Audio via A2DP (Advanced Audio Distribution Profile for Bluetooth) Your Blackwire C710M/C720M headset can play media files (music, podcasts, etc.) from . Customize Make it more personal Visit plantronics.com/myheadset to update and customize your headset with features like: • Language options for - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 16
Headset controls, indicators and voice prompts Action LED Tone Voice prompt Incoming red for 2 seconds On: "Power on" followed by "Phone Connected", "No Phone is connected", or "Pairing". Off: "Power off" Check if Mobile Short press Mobile Short blue flash Short Low Tone N/A (Bluetooth) - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 17
Phone * for 2 seconds Short low tone, N/A followed by long low tone. When call transferred to headset you will also hear the low-low-high indicating connected. Mobile (Bluetooth) Pairing Mode With Bluetooth powered off, press and hold the Mobile Talk button for 5 seconds. Red/Blue - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 18
and device settings that affect the performance of your headset can be changed using the Plantronics Control Panel. To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel. Devices settings Select your Blackwire C7xx from the pull-down menu then select Device - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 19
Applications tab Displays the status of Plantronics support for various applications such as softphones and media players. Preferences tab Allows you to set preferences for the media player as well as other general settings. 19 - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 20
Provides online access to the user guide and support and displays your headset system's information. Plantronics Update Manager Check for updates , click Programs, then Plantronics, then open Plantronics Update Manager. Install checked updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES, this - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 21
Useful tips Clothing clip Attach the clip to your clothing about chest level. When at your PC, the clothing clip will reduce the weight of the inline controller for greater comfort. When using your mobile phone away from PC, the clip keeps the inline controller in convenient place. 21 - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 22
accept a call from my mobile phone. Troubleshooting - Mobile phone usage My headset does not work Ensure that the headset is fully charged. with my mobile phone. Make sure the headset is paired with the mobile phone you are trying to use. See plantronics.com/easytopair My phone did not locate - Plantronics Blackwire 700 | Blackwire 710-M/720-M User Guide - Page 23
NEED MORE HELP? plantronics.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C710M, C720M, Spokes, and Smart Sensor are trademarks or registered trademarks of Plantronics, Inc. Microsoft,
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Blackwire
®
C710M
™
/C720M
™
Corded USB headset with Bluetooth
®
User guide
TM