Polaroid PDC-5070BD User Guide - Page 71

Troubleshooting Problems

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10 Troubleshooting Problems The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot-line. See your registration card for help line contact details. Symptom Problem Solution I receive an error message when I am installing "PDC 5070 Camera Driver". "PDC 5070 Camera Driver" does not load. Shut down all other applications and attempt to reinstall the driver. Check the USB controller in your BIOS if they are activated. If these do not work, contact your national customer support representative. I cannot upload images to my computer. Connection failure. Camera driver is not installed. Check all cable connections are secured. You need to install the camera driver for Windows 98SE systems. I cannot run the PDC 5070 Camera Driver. Conflict with another camera driver capture device. If you have any other camera installed on your computer, remove the camera and its driver completely from your system to avoid conflict with PDC 5070. I cannot upload the images from the internal memory of the PDC 5070 camera to PC. The SD card is inserted inside the SD card slot. The memory card has a higher priority than the internal memory for image storage, image transfer or deletion. Polaroid PDC 5070 Digital Camera User Guide 71 www.polaroid-digital.com

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71
Polaroid PDC 5070 Digital Camera User Guide
www.polaroid-digital.com
10 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue,
please contact your local customer support hot-line. See your registration
card for help line contact details.
I receive an error message
when I am installing “PDC
5070 Camera Driver”.
“PDC 5070 Camera Driver”
does not load.
I cannot run the PDC 5070
Camera Driver.
I cannot upload images to
my computer.
Connection failure.
Check all cable connections are
secured.
Conflict with another
camera driver capture
device.
If you have any other camera
installed on your computer,
remove the camera and its
driver completely from your
system to avoid conflict with
PDC 5070.
Shut down all other
applications and attempt to
reinstall the driver.
Check the USB controller in
your BIOS if they are activated.
If these do not work, contact
your national customer support
representative.
Symptom
Problem
Solution
I cannot upload the images
from the internal memory
of the PDC 5070 camera
to PC.
The SD card is inserted
inside the SD card slot.
The memory card has a higher
priority than the internal
memory for image storage,
image transfer or deletion.
Camera driver is not
installed.
You need to install the camera
driver for Windows 98SE
systems.