RCA 25423RE1 User Guide

RCA 25423RE1 - ViSYS Corded Phone Manual

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  • RCA 25423RE1 | User Guide - Page 1
    4-Line Intercom Speakerphone User's Guide Quick Guide on Pgs. 7-14 Please read this manual before operating product for the first time. Model 25423/24
  • RCA 25423RE1 | User Guide - Page 2
    telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines
  • RCA 25423RE1 | User Guide - Page 3
    OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT. SEE MARKING ON BOTTOM / BACK OF PRODUCT
  • RCA 25423RE1 | User Guide - Page 4
    operated in conjunction with any other antenna or transmitter." For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. 
  • RCA 25423RE1 | User Guide - Page 5
    13 System Verification 13 Other System Phones 14 Programming the Telephone 14 Language 14 Volume 14 Ringer Volume 14 Speakerphone, Handset, and Headset . Volume 15 Ringer Tone 15 Priority Line 15 Delay Ring 16 Phone ID 16 Phone Name 17 Intercom Auto Answer 17 Flash Time 18 Call Alert
  • RCA 25423RE1 | User Guide - Page 6
    Memory Delete/Clear 34 Clear All Memories 34 Chain Dialing 35 Display Messages 35 Operation By Battery 35 Operation without Power 36 Cordless Phone Option 36 Troubleshooting Guide 36 General Product Care 37 Warranty Assistance 38 Accessory Information 39 Limited Warranty 40 Index 42 
  • RCA 25423RE1 | User Guide - Page 7
    on up to four incoming telephone lines and to serve up to 16 station users. Your phone features 16 memory locations, 94 phone book memories, hold, conference call, intercom, call transfer, Caller ID display, and speakerphone capabilities. It also features an Auto Attendant function, which will pick
  • RCA 25423RE1 | User Guide - Page 8
    have either modular jack, call your local phone company to find out how to get one installed. Wall plate VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and must be Modular telephone line jack common to all phones connected to the
  • RCA 25423RE1 | User Guide - Page 9
    button) Hold (button) * (button) Headset (button) Connections & Setup Delete (button) New Message (indicator) only applicable for Model 25424 Model 25424 Line 4 (button) Line 3 (button) Line 2 (button) Line 1 Speaker #Pause (button) (button) (button) Microphone Mute (for speakerphone
  • RCA 25423RE1 | User Guide - Page 10
    appliances, radiators, and direct sunlight. • Avoid areas of excessive moisture or extremely low temperature. • Avoid dusty locations. • Avoid other cordless telephones or personal computers. CAUTION: Always disconnect all phone cords from the base unit before battery installation or replacement. 10
  • RCA 25423RE1 | User Guide - Page 11
    the Phone The phone may be connected to two 2-line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to accomodate all four lines. IMPORTANT: Install batteries and connect the AC power supply to the base unit as outlined in steps 1 through 3 below prior to connecting the telephone line cords
  • RCA 25423RE1 | User Guide - Page 12
    only have one telephone line, this phone will still operate, but only as a single line telephone. Unit Initialization: After you connect the power supply and Line 1 to the unit, the system automatically searches for and sets up a phone ID. NOTE: • If the phone cannot find an ID, determine if there
  • RCA 25423RE1 | User Guide - Page 13
    a dial tone: Lift the handset and listen for a dial tone. If you hear a dial tone, the phone is properly installed. Data Port This phone has a data port jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone. The data port switch
  • RCA 25423RE1 | User Guide - Page 14
    ID you entered. If the phone ID you entered is connected to the system, you will hear a ring back tone (call through tone) at your phone. If the phone ID is not connected to the system, you will hear an error tone. NO ANSWER shows in the display and intercom is cancelled. Programming the Telephone
  • RCA 25423RE1 | User Guide - Page 15
    the Telephone Speakerphone, Handset, and Headset Volume While the phone is in use, during the desired mode, press the Vol (+ or -) buttons until you reach a comfortable listening level. The phone stores the setting after the last button press. Ringer Tone The ringers for all four lines may
  • RCA 25423RE1 | User Guide - Page 16
    /Save button to save. NOTE: The default Delay Ring is 0. If your system has a phone with the auto attendant ON, we suggest that you set the Delay Ring to 2 rings. This allows the auto attendant to pick up the incoming call before it rings in. Phone ID 1. Press the Menu button while in standby mode
  • RCA 25423RE1 | User Guide - Page 17
    the letter E. 7. Press the Sel/Save button to save. NOTE: The Phone Name and ID shows in the display when the phone is idle. Intercom Auto Answer For "hands-free" operation, the phone can be set to answer an intercom call by automatically activating the speaker. TIP: You may also use this feature
  • RCA 25423RE1 | User Guide - Page 18
    button to save. The cursor automatically moves to Line 2. 8. Repeat steps 6 and 7 for each telephone line. After you select a tone for Line 4, press the Exit button. No Unknown/Blocked This option allows you to decide whether the unknown or blocked caller ID calls are saved or not. If you select YES
  • RCA 25423RE1 | User Guide - Page 19
    the phone determine the number format to display when a valid CID record is received. Call records matching any of the set regional area codes are displayed as 10 digits. NOTE: If the CID telephone number does not display correctly, you may not be able to dial back the number from the Caller ID menu
  • RCA 25423RE1 | User Guide - Page 20
    the Telephone 1. Number show in the display. 6. Use the touch tone pad on your phone to enter up to six regional area codes. 7. Press the Sel/Save to Model 25423. Manually Setting the Time and Date The time and date is automatically set when you receive the first CID call. To manually reset
  • RCA 25423RE1 | User Guide - Page 21
    to all others by an intercom. Making Calls with the Handset 1. Pick up the handset and the phone automatically selects the priority line. If the priority line is occupied, it selects an open line. OR Pick up the handset and press a Line button to select a line. 2. Wait for a dial tone, then dial
  • RCA 25423RE1 | User Guide - Page 22
    not completely inserted into headset jack), an error tone is heard when the Headset button is pressed and the display will show Error for several seconds. Pre-dialing 1. With the phone idle and the handset on the cradle, manually enter the telephone number. The telephone number shows in the display
  • RCA 25423RE1 | User Guide - Page 23
    you are making or receiving a call, the caller is disconnected if you press another line without putting the call on hold first. Switching Between the Speakerphone, Handset, and Headset To switch to the speakerphone, press Speaker. The speakerphone indicator turns on. Put handset back in cradle. To
  • RCA 25423RE1 | User Guide - Page 24
    to the handset, or press the Headset button to use the headset. NOTE: The call on hold can be picked up at any station using this procedure. Flash Use the Flash button to activate custom calling services such as call waiting or call forwarding, which are available through your local phone company
  • RCA 25423RE1 | User Guide - Page 25
    , pick up the handset or press the Speaker, Dial, or a line button to dial the phone number. NOTE: If you do not select a line button, the line is automatically seized and the number is dialed accordingly. Transferring a Call to Another Station 1. With the caller on the line, press the Transfer
  • RCA 25423RE1 | User Guide - Page 26
    service and you subscribe to it, the New Message indicator flashes when the phone is not in use to indicate there is a message waiting. Also, from the display, you can find which line has message waiting. The indicator stops flashing after the message is reviewed. NOTE: Not applicable to Model
  • RCA 25423RE1 | User Guide - Page 27
    (the handset should be on the cradle and the speakerphone and headset turned OFF.) NOTE: To abort intercom call, press Speaker button. 2. To end the intercom call, hang up. NOTE: If the receiving station does not answer within 45 seconds, the intercom call is cancelled. You will hear an error tone
  • RCA 25423RE1 | User Guide - Page 28
    call, the Intercom indicator flashes red, and the display shows the caller's name and phone ID. NOTE: If you want to answer with the speakerphone, press the Intercom or Speaker button. If you want to answer by headset, press the Headset button (the headset must be connected). To answer by handset
  • RCA 25423RE1 | User Guide - Page 29
    up the handset. NOTE: You will not receive a page when Do Not Disturb is turned on. NOTE: Paging can be done with optional headset. plug in headset, press Headset button, the press Page button. Caller ID Note: The Caller ID section of this user's guide is not applicable to Model 25423. Summary
  • RCA 25423RE1 | User Guide - Page 30
    . Deleting All Call Records This feature allows you to clear all CID records at once. 1. While viewing a CID record, press and hold the Delete button. PRESS DELETE AGAIN CLEAR ALL CALLER ID shows in the display. 2. Press the Delete button again to confirm. Dialing Back When reviewing CID records
  • RCA 25423RE1 | User Guide - Page 31
    on hold and answer the incoming call. IMPORTANT: To use all the features of this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting
  • RCA 25423RE1 | User Guide - Page 32
    button, then select a new location. 7. Repeat steps 1-6 for any additional names and numbers you want to store, up to 94, in phone book memory. NOTE: if no keys are pressed. Reviewing Phone Book (Directory) Memory 1. Press the DIR button. The first memory in the phone book is displayed (memories are
  • RCA 25423RE1 | User Guide - Page 33
    pause in the dialing sequence of a stored telephone number when a pause is needed (for example, when you must dial a 9 to get an outside line or when you must enter codes to access your bank's information line). Dialing a Stored Number 1. Pick up the handset, or press Speaker to automatically select
  • RCA 25423RE1 | User Guide - Page 34
    book memories, or use the touch tone pad to enter the corresponding letters for the memory you want to review. For example, press the 5 key to display phone book memories that start with the letter J. Press the 5 key twice to go to memories starting with the letter K. 3. Press the Dial button. The
  • RCA 25423RE1 | User Guide - Page 35
    log. Battery power level is low. Operation By Battery If the power cord is not plugged into the unit, and the battery is available, the unit enters Battery Operation Mode. In this mode, the unit fully supports all operational features, except the intercom call function and cordless handset. NOTE
  • RCA 25423RE1 | User Guide - Page 36
    Guide Operation without Power If the power cord is not plugged into the unit and no battery is installed, the unit enters into No Power Operation mode. in this mode, the user may: 1) use the handset to manually make a call on line 1 only, 2) answer a call on line 1 with the handset. Cordless Phone
  • RCA 25423RE1 | User Guide - Page 37
    only one bar • The 4 "AAA" batteries need replacing or are improperly installed or not installed at all. Intercom does not function correctly • Make sure line 1 is connected properly and common to all phones on the system. • Make sure all phone ID's (station numbers) involved have been assigned
  • RCA 25423RE1 | User Guide - Page 38
    the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user's authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at
  • RCA 25423RE1 | User Guide - Page 39
    Information AC power adaptor Accessory Information 5-2777 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual
  • RCA 25423RE1 | User Guide - Page 40
    warranty does not cover: • Customer instruction. (Your Owner's Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect
  • RCA 25423RE1 | User Guide - Page 41
    Warranty Product Registration: • Please complete and mail the Product Registration Card packed with your SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT
  • RCA 25423RE1 | User Guide - Page 42
    Caller ID 31 Caller ID 29 Chain Dialing 35 Clear All Memories 34 Conference Calls 26 Cordless Phone Option 36 D Data Port 13 Delay Ring 16 Deleting a CID Record 30 Deleting All Call Records 30 Dialing a Stored Number 33 Dialing Back 30 Display Contrast 19 Display Messages
  • RCA 25423RE1 | User Guide - Page 43
    33 Storing the Last Number Dialed 33 Summary Screen 29 Switching Between the Speakerphone, Handset, and Headset 23 System Verification 13 T Telephone Jack Requirements 8 Transferring a Call to Another Station 25 Troubleshooting Guide 36 V Volume 14 W Warranty Assistance 38 43
  • RCA 25423RE1 | User Guide - Page 44
    Visit the RCA web site at www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ®
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4-Line Intercom Speakerphone
User’s Guide
Please read this manual
before operating product
for the first time.
Model 25423/24
Quick
Guide
on Pgs.
7-14