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RCA 25425RE1 User Guide

RCA 25425RE1 - ViSYS Corded Phone Manual

UPC - 044319703030

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RCA 25425RE1 | User Guide - Page 1
4-Line Intercom Speakerphone with Answering System and Caller ID User's Guide Quick Guide on Pgs. 7-13 Please read this manual before operating product for the first time. Model 25425
RCA 25425RE1 | User Guide - Page 2
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines
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telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service the instructions, off and on, the user is encouraged to try Problems." This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please
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phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Licensing Licensed under US Patent 6,427,009. Hearing Aid Compatibility This telephone system
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13 Answering System 13 Auto Attendant 14 Programming the Telephone 14 Language 14 Volume 14 Ringer Volume 14 Speakerphone, Handset, and Headset Volume 14 Ringer Tone 15 Priority Line 15 Delay Ring 16 Phone ID 16 Phone Name 16 Intercom Auto Answer 17 Flash Time 17 Call Alert Tone 18 No
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Callers 44 Recording Auto Attendant Greetings 44 Playback and Erasing Auto Attendant Greetings 45 Using Multiple Auto Attendants 46 Display Messages 46 Operation By Battery 47 Operation without Power 47 Cordless Phone Option 47 Troubleshooting Guide 47 General Product Care 48 Service 49
RCA 25425RE1 | User Guide - Page 7
on up to four incoming telephone lines and to serve up to 16 station users. Your phone features 16 memory locations, 94 phone book memories, hold, conference call, intercom, call transfer, Caller ID display, and speakerphone capabilities. It also features an Auto Attendant function, which will pick
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Make sure your package includes the following items: Base Handset Handset cord Line cords AC power adaptor Telephone Jack Requirements To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack, which might look like the one pictured here
RCA 25425RE1 | User Guide - Page 9
) CONFERENCE (button) HOLD (button) * (button) HEADSET (button) ATTENDANT (button) ANSWERER (button) NEW MESSAGE (indicator) DELETE ( CID (button) LINE 4 (button) LINE 3 (button) LINE 2 (button) SPEAKER (button) #PAUSE (button) MUTE (button) LINE 1 (button) microphone (for speakerphone
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locations. • Avoid other cordless telephones or personal computers. CAUTION: Always disconnect all phone cords from the base unit before battery installation or replacement. Installing the Phone The phone may be connected to two 2-line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to
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, fire, or damage use only the 5-2777 power adaptor listed in the user's guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position. 4. Connect the telephone line cords: If you have two dual line wall jacks installed in your home or office, plug one end of
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25425 phones to the system at one time. Features like intercom, page and call transfer may be used among the units, but Line 1 must be common for all 25423, 25424, or 25425 units for these features to work properly. You may choose to share or privatize lines 2, 3 and 4. 5. Connect the handset cord
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are fully compatible. Other System Phones 1. Press LINE 1. 2. Look at all the other stations. If they all indicate line 1 is being used, the connection is correct. OR 1. Press the INTERCOM button. The display shows INTERCOM and ENTER CALLING PHONE ID. 2. Enter a phone ID by pressing an
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Programming the Telephone Auto Attendant Turn on auto attendant function by pressing the ATTENDANT button, the blue indicator will light. For detail information on auto attendant setting, please refer to Auto Attendant section. Programming the Telephone When programming the phone, if at any time you
RCA 25425RE1 | User Guide - Page 15
each telephone line. After you select the ringer tone for LINE 4, press the EXIT button. NOTE: The line indicators flash for incoming calls even if the ringer is disabled. Priority Line The priority line (one of the four lines) has precedence over the other three lines. When you pick up the handset
RCA 25425RE1 | User Guide - Page 16
phone with the auto attendant ON, we suggest that you set the Delay Ring to 2 rings. This allows the auto attendant to pick up the incoming call before it rings in. Phone the ID is not programmed. NOTE: The Phone ID (01-16) is unique. If you manually select a phone ID that belongs to another unit on
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Programming the Telephone 5. Press the SEL/SAVE button. 6. Use the touch-tone pad when the phone is idle. Intercom Auto Answer For "hands-free" operation, the phone can be set to answer an intercom call by automatically activating the speaker. TIP: You may also use this feature for room monitoring
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8. Repeat steps 6 and 7 for each telephone line. After you select a tone for Line 4, press the EXIT button. No Unknown/Blocked This option allows you to decide whether the unknown or blocked caller ID calls are saved or not. If you select YES, the unknown or blocked calls will be saved. 1. Press the
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regional area codes. Setting Regional Area Codes helps the phone determine the number format to display when a valid CID record is received. Call records matching any of the set regional area codes are displayed as 10 digits. NOTE: If the CID telephone number does not display correctly, you may not
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Programming the Telephone Manually Setting the Time and Date The time and date is automatically set when you receive the first CID call. To manually reset the want to adjust certain fields (i.e.; hour only). Hour Format You may set this phone to a 12 or 24-hour format. The default is 12-hour format.
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save. Restoring the Default Settings This feature allows you to reset the menu to the answering system picks up the call. 1. Press the MENU button while call when you access your message from another phone. - If you have new messages, the unit answers after the 3rd ring. - If you have no new messages
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the call. Please call again." and then drop the call. Call Screening If activated, it allows you to listen to incoming messages as they are recorded. . Message Interrupt If this feature is activated it allows you to pick up the call from another extension while the caller is leaving a message with
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you to have the system answer transferred or incoming calls to all 4 lines. Or you may choose Personal Mailbox to have it answer calls to a selected line only. If you select Transfer Call Only, then the unit will answer only transferred calls. 1. Press the MENU button while in standby mode. 2. Use
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button to save. TIP: Set different Auto Attendant pickup delay times in different 25425's. Set Day Time for Auto Attendant The Auto-Attendant Day outgoing message will be played during the Day Time you program. The pre-recorded announcement is: "Hello, please enter your party's extension. If you
RCA 25425RE1 | User Guide - Page 25
Auto Attendant The Auto-Attendant Night outgoing message will be played during the Night Time you program. The pre-recorded announcement is: "Hello, please EXIT button. Set Night Time ON / OFF If this feature is set to ON, the Auto Attendant Day Greeting will play during the time you designate as
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SEL/SAVE button to save. Set Valid ID When auto attendant is turned on, the call can be forwarded to any listed extension number. 1. Press the MENU button phone provides the convenience of accessing four separate telephone lines, each obtained from the telephone company and each having its own phone
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selects an open line. OR Pick up the handset and press a LINE button to select a line. 2. Wait for a dial tone, then dial a phone number. 3. Hang up the handset when finished. Making Calls with the Speakerphone 1. Press the SPEAKER button and the phone automatically selects the priority line. If the
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or SPEAKER button, or lift the handset to take a line, and the telephone number is automatically dialed. Answering Calls If you receive a call on the priority line, 1. Pick up the handset (handset mode), OR 2. Press the SPEAKER button (speakerphone mode), OR 3. Press the HEADSET button (headset mode
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custom calling services such as call waiting or call forwarding, which are available through your local phone company. Redial 1. Pick up the handset (handset mode), or press the SPEAKER button (speakerphone mode), or press the HEADSET button (headset mode) and the priority line is automatically
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the preferred number is displayed, pick up the handset or press the SPEAKER, DIAL, or a line button to dial the phone number. NOTE: If you do not select a line button, the line is automatically seized and the number is dialed accordingly. Transferring a Call to Another Station 1. With the caller on
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in privacy mode, no one but you can access the line on hold. Conference Calls This feature allows you to have a 3-way conversation using any combination of 2 lines. To connect and conference: 1. To make a call, press the line you want and dial the telephone number. If you already have someone on the
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call, the INTERCOM indicator flashes red, and the display shows the caller's name and phone ID. NOTE: If you want to answer with the speakerphone, press the INTERCOM or SPEAKER button. If you want to answer by headset, press the HEADSET button (the headset must be connected). To answer by handset
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the intercom feature and an open line. 1. Place a call or make an intercom call. 2. Press the HOLD button. 3. Place a call on another line or make an intercom call. 4. Press the CONFERENCE button. 5. Speak to both parties. NOTE: If you have more than one party on hold (telephone line or intercom
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Within 60 seconds of receiving a new call, the new caller information is displayed. Phone ID Battery indicator Time and date Name of phone CID records waiting to be reviewed Number of records in CID memory Receiving and Storing CID Records This unit receives and displays information transmitted
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Deleting All Call Records This feature allows you to clear all CID records at once. 1. While viewing a CID record, press and hold the DELETE button. PRESS DELETE AGAIN CLEAR ALL CALLER ID shows in the display. 2. Press the DELETE button again to confirm. Dialing Back When reviewing CID records, you
RCA 25425RE1 | User Guide - Page 36
whom you're talking on hold and answer the incoming call. IMPORTANT: To use all the features of this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller
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(1-16). 3. Press the EXIT button when you are finished reviewing memories. Editing a Name or Number Stored in Phone Book (Directory) Memory 1. Press the DIR button. 2. Use the VOL (+ or -) buttons to scroll up or down to the desired memory record. 3. Press the SEL/SAVE button and edit the content
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handset, or press SPEAKER to automatically select a line. Or press the line you want to use. 2. Wait for a dial tone. 3. Press the INTERCOM/MEMORY LOG button (1-16) for the person you want to call the memory you want to review. For example, press the 5 key to display phone book memories that start
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of numbers, such as with frequent calls via a telephone company long distance provider. For example Memory location Local access number of long distance company 6 Authorization code (ID) 7 Long distance phone number 8 1. Press the line
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/SAVE button. 6. Wait for the beep. Then speak toward the phone in a normal tone of voice. You have a maximum 30 seconds to record your greeting 7. Press the SEL/SAVE button to save, and the user's recorded greeting will playback once. (The default greeting is "Please leave a message after the tone
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the speaker if Call Screening is on. To take the call, pick up the handset and the system stops recording. You can interrupt the recording from another extension, if you have Message Interrupt set to ON in the menu. Memo Recording 1. Press and hold the MEMO button for 2 seconds until you hear a beep
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: You cannot delete ALL messages while you are playing the new messages. You can only delete the messages one by one during playback. Accessing the Answering System from Another Location You can access many features of this answering system when you are away from your phone. To access your mailbox
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. Press 6 to play greeting. Press 9 to record a greeting, press 9 again to stop taking message. Press 7 to review menu again. 4. Enter the remote commands. 5. To exit remote operation, hang up. The system will automatically disconnect the call if the user does not enter a command within 10 seconds
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the call will be redirected. Recording Auto Attendant Greetings There are three different Auto Attendant outgoing messages. They are Day Greeting, Night Greeting and Auxiliary Greeting. Day Greeting is played during the time you set as day time. The Default Day Greeting is "Hello, please enter your
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AUXILIARY GREETING. 7. Press the SEL/SAVE button. 8. Wait for the beep. Then speak toward the phone in a normal tone of voice. 9. Press the SEL/SAVE button to save, and the recorded greeting will be playback once. Playback and Erasing Auto Attendant Greetings 1. Press the MENU button. 2. Use the VOL
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Using Multiple Auto Attendants An Auto Attendant is in use and cannot answer the incoming call when someone at that extension is: - accessing messages, or - using any of the lines to make or answer a call, or - on an intercom call, or - programming the phone, or - when a message is being recorded at
RCA 25425RE1 | User Guide - Page 47
illuminate. Troubleshooting Guide No dial tone • Check or repeat installation steps: • Make sure the telephone line cords are connected to the phone and the wall jack. Make sure the line cords are not damaged. • Make sure the hook switch pops up when the handset is lifted. • Check the SPEAKER button
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Troubleshooting Guide Phone does not ring. • Make sure the ringer is turned on. • Make sure the Do Not Disturb feature is not activated. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for "No dial tone." Incoming voice too low or none at all. •
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the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user's authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at
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your warranty does not cover: • Customer instruction. (Your Owner's Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or
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Warranty Information Product Registration: • Please complete and mail the Product Registration Card packed with CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT
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19 M Mailbox 23 Making Calls with the Handset 27 Making Calls with the Optional Headset 27 Making Calls with the Speakerphone 27 Manually Setting the Time and Date 20 Memo Recording 41 Memory Delete/Clear 38 Memory Log and Phone Book Memory 36 Message Interrupt 22 Message Length 22
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Storing CID Records 34 Recording a Greeting 40 Recording Auto Attendant Greetings 44 Recording Incoming Messages 41 Redial 29 Regional Area Codes 19 Releasing a Call from Hold 29 Remote Password 23 Restoring the Default Settings 21 Reviewing CID Records 34 Index Reviewing Phone Book
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rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s) Model