RCA RTD215 User Manual - RTD215 - Page 28

RTD215 EN 6/2/07 3:36 PM Page 30 Additional Information Troubleshooting EN Problem Solution Problem Solution The unit does not switch on. • Make sure it is plugged in. • Press the ON•OFF button on the remote control or the ON/STANDBY button on the front of the unit. No surround • Check the speaker sound. configuration in the Setup menu (See Positioning speaker on pages 4-5 or Speaker Setup on page 20). The device • The device switches off switches off automatically when it is in STOP spontane- mode for more than 30 minutes ously. without any user intervention. Switch it on again. • It might be impossible to read the disc. • Insert the disc with the printed side facing up. • Check that the disc can actually be played by this device (see page 24). • Check that the disc's regional code matches the unit's regional code. This unit's regional code is 1. • Clean the disc. There is no picture. • Check you have switched on the TV set. • Check the connections (see pages 2, 20 and Quick Start Guide). • Select the AV input assigned to the unit on the TV. The picture is of poor quality (with snow or lines). There is no sound or the sound is of poor quality. • Check the connections (see pages 2 and 20 and Quick Start Guide). • Check the connections (see page 2 and 3). • Make sure the speakers are connected. • Make sure the MUTE function is not on. I can't find my file in the WMA/mp3/ jpeg listing. • Make sure the filename is valid (see page 24 and 25). The remote • Check that batteries are control does inserted or change them. not work or • Aim the remote control at the works only unit. The infrared beam must intermittently not be blocked or interrupted. • Check that the remote control is configured to control the device you are trying to operate with it. The subtitles • Check that the DVD disc do not provides subtitles. appear. • Refer to the section on how to display subtitles (see page 11). The disc menu language is not the correct one. • The disc menu language has not been set up (see page 21). • The language of your choice is not available on the disc (see page 21). You have forgotten your password (Parental control). • Use the super password: 9688. 22