Ricoh Aficio MP 2000 Troubleshooting - Page 30

Message, Cause, Solution, Sender's name is, not selected., Specify send, er's name., Check whether

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Page 30 highlights

Troubleshooting When Using the Facsimile Function Message Cause Solution Sender's name is not selected. Specify sender's name. The sender has not been specified. A sender's name should be specified before sending e-mail. Send e-mail after specifying the sender's name. Check whether The alias telephone number you • Check the alias telephone there are any entered is already registered on number is correctly pro- network prob- the gatekeeper by another device. grammed using the Web Im- lems. {13-10} 3 age Monitor. See the Web Image Monitor's Help. • Contact your network administrator. Check whether there are any network problems. {13-11} Cannot access gatekeeper. • Use your Web Image Monitor to check the gatekeeper address is correctly programmed. See the Web Image Monitor's Help. • Contact your network administrator. Check whether there are any network problems. {13-17} Registering of user name is reject- • Use your Web Image Monitor ed by the SIP server. to check the SIP server ad- dress and user name are cor- rectly programmed. See the Web Image Monitor's Help. • Contact your network administrator. Check whether there are any network problems. {13-18} Cannot access the SIP server. • Use your Web Image Monitor to check the SIP server address is correctly programmed. See the Web Image Monitor's Help. • Contact your network administrator. 24

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Troubleshooting When Using the Facsimile Function
24
3
Sender's name is
not selected.
Specify send-
er's name.
The sender has not been specified.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Check whether
there are any
network prob-
lems.
{
13-10
}
The alias telephone number you
entered is already registered on
the gatekeeper by another device.
•
Check the alias telephone
number is correctly pro-
grammed using the Web Im-
age Monitor. See the Web
Image Monitor's Help.
•
Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
13-11
}
Cannot access gatekeeper.
•
Use your Web Image Monitor
to check the gatekeeper ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
•
Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
13-17
}
Registering of user name is reject-
ed by the SIP server.
•
Use your Web Image Monitor
to check the SIP server ad-
dress and user name are cor-
rectly programmed. See the
Web Image Monitor's Help.
•
Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
13-18
}
Cannot access the SIP server.
•
Use your Web Image Monitor
to check the SIP server ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
•
Contact your network admin-
istrator.
Message
Cause
Solution