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Ricoh Aficio MP 2000 Troubleshooting - Page 58

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Troubleshooting When Using the Printer Function Problem Cause Solution Printing by Bluetooth is slow. • The number • Reduce the number of jobs. of jobs ex- • Remove the machine from close proximity with ceeds the ca- IEEE802.11b wireless LAN devices. pacity of the machine. • If there are active IEEE802.11b wireless LAN devices or other Bluetooth devices nearby, relocate the ma- • A communi- chine or deactivate those devices. cation error might have occurred. • Interference from IEEE802.11b (wireless 4 LAN) devices affects communica- tion speed. • Bluetooth transmission speeds are not high. If the problem cannot be solved, contact your sales or service representative. 52

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Notes:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	7
Symbols	7
Names of Major Options	7
1. When the Machine Does Not Operate As Wanted	9
Indicators	9
Panel Tone	10
When the Function Status Indicator Lights Up in Red	11
When You Have Problems Operating the Machine	12
When a Job Is Not Performed	15
2. Troubleshooting When Using the Copy Function	17
When a Message Is Displayed	17
When You Cannot Make Clear Copies	19
When You Cannot Make Copies As Wanted	21
When Memory Is Full	23
3. Troubleshooting When Using the Facsimile Function	25
Adjusting the Volume	25
When a Message Is Displayed	28
When You Cannot Send or Receive Fax Messages As Wanted	35
When Memory Is Full	39
When an Error Report Is Printed	40
Turning Off the Main Power / In the Event of Power Failure	41
When an Error Occurs Using Internet Fax	42
Error Mail Notification	42
Error Report (E-Mail)	42
Server-Generated Error E-mail	42
4. Troubleshooting When Using the Printer Function	43
When a Message Is Displayed during Installation of the Printer Driver	43
Windows 95/98/Me, Windows 2000 or Windows NT 4.0	43
Windows XP Professional or Windows Server 2003	43
Windows XP Home Edition	44
When a Message Is Displayed	45
Status Messages	45
Alert Messages	45
Printing the Error Log	47
When You Cannot Print	48
Other Printing Problems	51
5. Troubleshooting When Using the Scanner Function	59
When Scanning Is Not Done As Expected	59
When You Cannot Send Scanned Files	60
When You Cannot Browse the Network to Send a Scanned File	60
When the TWAIN Driver Cannot Be Started	60
The Network Delivery Function Cannot Be Used	60
Operations Are Not Possible When Messages Appear	61
When a Message Is Displayed	62
When a Message Is Displayed on the Display Panel	62
When a Message Is Displayed on the Client Computer	66
6. Adding Paper and Replacing Toner	71
Loading Paper	71
Loading Paper into the Paper Trays	71
Loading Paper into the Optional Paper Tray Unit	73
Orientation-Fixed Paper or Two-Sided Paper	74
Changing the Paper Size	77
Changing the Paper Size in the Paper Tray	77
When Using 11\	80
Changing to a Size Other Than Indicated on the Paper Size Selector	84
Changing a Paper Size in the Optional Paper Tray Unit	85
Changing to a Size Other Than Indicated on the Paper Size Selector	88
Adding Toner	90
Replacing Toner	91
Removing Toner	91
Inserting Toner	91
Sending Fax Messages When Toner Has Run Out	92
Waste Toner	92
Replacing the Transmission Stamp Cartridge	93
7. Clearing Misfeeds	95
Removing Jammed Paper	95
8. Remarks	99
Where to Put Your Machine	99
Machine Environment	99
Optimum Environmental Conditions	99
Environments to Avoid	100
Moving	100
Power Connection	101
Access to the Machine	102
When Not Used for a Long Time	102
Maintaining Your Machine	103
Cleaning the Exposure Glass	103
Cleaning the Exposure Glass Cover	104
Cleaning the ADF/ARDF	104