Ricoh Aficio MP 2000 Troubleshooting - Page 62

When a Message Is Displayed, When a Message Is Displayed on the Display Panel, Important

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Troubleshooting When Using the Scanner Function When a Message Is Displayed This section describes likely causes of and possible solutions for error messages that may appear on the machine's display panel. When a Message Is Displayed on the Display Panel This section describes causes and remedies if an error message appears on the display of the control panel. Important ❒ For messages that are not listed here, see "When You Have Problems Operating the Machine". Message Cause Solution Connection with A network error has occurred and Try the operation once more. If 5 LDAP server has connection has failed. the message is still shown, the failed. Check network may be crowded. Check the server sta- the information of System Set- tus. tings. See "Administrator Tools", General Settings Guide. LDAP server auth. has failed. Check the settings. The user name and password dif- Make settings correctly for the fer from those set for LDAP serv- user name and the password for er authentication. LDAP server authentication. Destination list has been updated. Selected destina- A specified destination or sender's name was cleared when the destination list in the delivery server was updated. tions/sender will be cleared. Specify the destination or sender's name again. Updating destination list has failed. Try again? A network error has occurred. Check whether the server is connected. Updating desti- The destination list is being updated. If a destination or sender's name nation list. Re- was already selected, re-select it select after this message disappears. destination(s) or sender's name later. 56

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Troubleshooting When Using the Scanner Function
56
5
When a Message Is Displayed
This section describes likely causes of and possible solutions for error messages
that may appear on the machine's display panel.
When a Message Is Displayed on the Display Panel
This section describes causes and remedies if an error message appears on the
display of the control panel.
Important
❒
For messages that are not listed here, see “When You Have Problems Operat-
ing the Machine”.
Message
Cause
Solution
Connection with
LDAP server has
failed. Check
the server sta-
tus.
A network error has occurred and
connection has failed.
Try the operation once more. If
the message is still shown, the
network may be crowded. Check
the information of System Set-
tings. See “Administrator Tools”,
General Settings Guide.
LDAP server au-
th. has failed.
Check the set-
tings.
The user name and password dif-
fer from those set for LDAP serv-
er authentication.
Make settings correctly for the
user name and the password for
LDAP server authentication.
Destination
list has been
updated. Se-
lected destina-
tions/sender
will be cleared.
A specified destination or send-
er's name was cleared when the
destination list in the delivery
server was updated.
Specify the destination or send-
er's name again.
Updating desti-
nation list has
failed. Try
again?
A network error has occurred.
Check whether the server is connected.
Updating desti-
nation list. Re-
select
destination(s)
or sender's name
later.
The destination list is being updated.
If a destination or sender's name
was already selected, re-select it
after this message disappears.